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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See "Parts listing - BladeCenter HX5" on page 57 to determine which components are CRUs and which
components are FRUs.
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Type
Error Message
Error Code: 0x806F0813
Note: Multiple events can be displayed for this error code. Be sure to read the message text to determine the
appropriate recovery actions.
Error
Expansion Module X, (BPE4_Y Slot
Z) bus uncorrectable error
Notes:
1. X = Module number
2. Y = BPE4 ID (1, 2, 3, or 4). The
max BPE4 number is 4, and
there are 2 slots in each BPE4.
Module number is based on the
configuration of the BPE4
Error
Group 4, processor (Critical Int CPU)
bus uncorrectable error
Error
PCI express bus 0 (Planar PCIe Err)
bus uncorrectable error
Action
1. Update the firmware for the service processor (BMC),
BIOS, and firmware for the advanced management
module.
2. Reseat the memory DIMMs and any expansion cards (see
"Removing and replacing Tier 1 customer replaceable
units (CRUs)" on page 71).
3. (Trained service technician only) Replace the system
board (see "Removing the system-board assembly -
BladeCenter HX5" on page 140 and "Installing the
system-board assembly - BladeCenter HX5" on page
142).
1. Remove the blade server and ensure the processors are
installed correctly (see "Installing a microprocessor and
heat sink" on page 134).
2. Check the event logs for other related error messages (see
"Event logs" on page 147).
3. Verify that the system is running the latest UEFI firmware
(see "Updating firmware and device drivers" on page 30).
4. Run the Setup utility (see "Using the Setup utility" on page
20).
a. Make sure that both processors are displayed by the
system.
b. Load the default settings.
c. Go to the System Settings menu and make sure the
processor is enabled.
1. Reseat the blade server (see "Removing the blade server
from the BladeCenter chassis" on page 66 and "Installing
a blade server in a BladeCenter chassis" on page 67).
2. (Trained service technician only) Replace the system-
board assembly (see "Removing the system-board
assembly - BladeCenter HX5" on page 140 and "Installing
the system-board assembly - BladeCenter HX5" on page
142).
.
201
Chapter 5
Diagnostics
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