Lenovo BladeCenter HX5 7873 Problem Determination And Service Manual page 170

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See "Parts listing - BladeCenter HX5" on page 57 to determine which components are customer replaceable
units (CRU) and which components are field replaceable units (FRU).
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
Trained service technician.
Description
Error code
0058001 Memory predictive failure
analysis (PFA) threshold
exceeded.
154
BladeCenter HX5 Blade ServerProblem Determination and Service Guide
Action
3. Turn off the blade server. Then turn on the blade server and
immediately turn it off (before POST completes) four times, using
either the power button on the front of the blade server or the
advanced management module web interface.
Note: Make sure that you turn off the blade server immediately after
starting it. Turning on the blade server and immediately turning it off
four times will cause UEFI to be start using default settings the next
time the server is started.
If the problem is resolved, run the Setup utility, select Load Default
Settings, and save the settings to recover the server firmware.
4. Remove the battery and reinstall the battery to clear CMOS memory
and NVRAM. The real time clock will also be reset.
5. Remove all DIMM pairs and make sure that a pair of DIMMs that are
known to be operational are installed in DIMM connectors 1 and 4).
Then, restart the blade server.If the problem is resolved, continue
adding DIMM pairs back to the system (see "Installing a DIMM -
BladeCenter HX5" on page 104), restarting the blade server each
time a DIMM pair is added.
Note: If the blade server fails to start after adding a DIMM pair,
replace one of the DIMMs with a DIMM of the same size and type
(see "Removing a DIMM - BladeCenter HX5" on page 103 and
"Installing a DIMM - BladeCenter HX5" on page 104). If the issue is
resolved, continue to add additional DIMM pairs. If the problem
remains, replace the second DIMM of the pair with the original
removed DIMM. If the problem remains, continue to Step 6.
6. (Trained service technician only). If there are two processors
installed in the system, swap microprocessors (see "Removing a
microprocessor and heat sink" on page 130 and "Installing a
microprocessor and heat sink" on page 134).
7. (Trained service technician only) Replace the system board (see
"Removing the system-board assembly - BladeCenter HX5" on page
140 and "Installing the system-board assembly - BladeCenter HX5"
on page 142).
1. Refer to TIP H21455 for minimum code level.
2. Check the IBM support website for an applicable retain tip or
firmware update that applies to this memory error.
3. Swap the affected DIMMs (as indicated by the error LEDs on the
system board or the event logs) to a different memory channel or
microprocessor (see "Installing a DIMM - BladeCenter HX5" on page
104 for memory population sequence).
4. If the error still occurs on the same DIMM, replace the affected
DIMM (as indicated by the error LEDs on the system board or the
event logs).
5. If the problem occurs on the same DIMM connector, check the
DIMM connector. If the connector is damaged, (trained service