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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See "Parts listing - BladeCenter HX5" on page 57 to determine which components are CRUs and which
components are FRUs.
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Type
Error Message
Error
Proc/IO module 1, temperature (IOH
Temp) critical
Error
System board, chip set (Sys Board
Fault) critical
Action
1. Make sure that the room temperature is within the
operating specifications (see "Features and
specifications" on page 4).
2. Make sure that none of the air vents on the BladeCenter
chassis and on the blade server are blocked.
3. Make sure that all of the fans on the BladeCenter chassis
are running.
1. Make sure that the latest firmware is being used (see
"Updating firmware and device drivers" on page 30).
2. Reset the UEFI firmware settings to default values using
the Setup utility (see "Using the Setup utility" on page 20).
3. Reseat the blade server in the BladeCenter chassis (see
"Removing the blade server from the BladeCenter
chassis" on page 66 and "Installing a blade server in a
BladeCenter chassis" on page 67).
4. (Trained service technician only) Replace the system-
board assembly (see "Removing the system-board
assembly - BladeCenter HX5" on page 140 and "Installing
the system-board assembly - BladeCenter HX5" on page
142).
.
169
Chapter 5
Diagnostics
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