Lenovo BladeCenter HX5 7873 Problem Determination And Service Manual page 261

• See "Parts listing - BladeCenter HX5" on page 57 to determine which components are CRUs and which
components are FRUs.
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Description
Error code
215-000-xxx Passed the optical drive self test.
215-801-xxx Aborted the optical drive self test because it
was unable to communicate with the device
driver.
Action
1. Make sure that the DSA code is at the latest
level, and upgrade if necessary; then, run the
test again (see "Diagnostic tools overview" on
page 146). The latest code can be found IBM
support website at http://www.ibm.com/
systems/ support/supportsite.wss/docdisplay?
brandind=5000008&lndocid=SERV-DSA.
2. Make sure that the cable for the optical drive is
securely connected at both ends of the cable,
then; tighten any loose connections. See your
BladeCenter documentation for information
about replacing the optical drive (media tray).
3. Make sure that the cable for the optical drive is
not damaged, then; replace the cable if damage
is present. See your BladeCenter
documentation for information about replacing
the optical drive.
4. Run the test again. See "Diagnostic tools
overview" on page 146.
5. For additional troubleshooting information, go to
http://www.ibm.com/support/docview.wss?
uid=psg1MIGR-41559.
6. Make sure that the system firmware level is at
the latest level and upgrade if necessary; then,
run the test again. The installed firmware level
can be found in the DSA log within the
Firmware/VPD section for this component. The
latest level firmware for this component can be
found on the IBM support website at http://
www.ibm.com/support/ fixcentral/systemx/
groupView? query.productGroup=ibm%
2FBladeCenter.
7. Run the test again. See "Diagnostic tools
overview" on page 146.
8. Replace the CD or DVD drive. See your
BladeCenter chassis documentation for
information about replacing the optical drive
(media tray).
9. Collect the data from the DSA event log and
send it to IBM Service. For information about
contacting and sending data to IBM Service, go
to Appendix A "Getting help and technical
assistance" on page 277.
Chapter 5
. 245
Diagnostics