Table of Contents
Advertisement
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See "Parts listing - BladeCenter HX5" on page 57 to determine which components are customer replaceable
units (CRU) and which components are field replaceable units (FRU).
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
Trained service technician.
Description
Error code
3818001
Core Root of Trust
Measurement (CRTM)
update failed
3818002
Core Root of Trust
Measurement (CRTM)
update aborted
3818003
Core Root of Trust
Measurement (CRTM) flash
lock failed
3818004
Core Root of Trust
Measurement (CRTM)
system error
Action
1. Revert to a previous version of the firmware for the blade server.
2. If the blade server will not start, switch to the backup UEFI image.
Set switch 7 to the on position. See "System-board switches" on
page 13 for the location of switch 7.
3. Update the firmware for the server. Make sure that you are using the
latest firmware from http://www.ibm.com/support/ fixcentral/
systemx/groupView? query.productGroup=ibm%2FBladeCenter.
4. Set switch 7 to the off position. See "System-board switches" on
page 13 for the location of switch 7.
1. Revert to a previous version of the firmware for the blade server.
2. If the blade server will not start, switch to the backup UEFI image.
Set switch 7 to the on position. See "System-board switches" on
page 13 for the location of switch 7.
3. Update the firmware for the server. Make sure that you are using the
latest firmware from http://www.ibm.com/support/ fixcentral/
systemx/groupView? query.productGroup=ibm%2FBladeCenter.
4. Set switch 7 to the off position. See "System-board switches" on
page 13 for the location of switch 7.
1. Revert to a previous version of the firmware for the blade server.
2. If the blade server will not start, switch to the backup UEFI image.
Set switch 7 to the on position. See "System-board switches" on
page 13 for the location of switch 7.
3. Update the firmware for the server. Make sure that you are using the
latest firmware from http://www.ibm.com/support/ fixcentral/
systemx/groupView? query.productGroup=ibm%2FBladeCenter.
4. Set switch 7 to the off position. See "System-board switches" on
page 13 for the location of switch 7.
1. Revert to a previous version of the firmware for the blade server.
2. If the blade server will not start, switch to the backup UEFI image.
Set switch 7 to the on position. See "System-board switches" on
page 13 for the location of switch 7.
3. Update the firmware for the server. Make sure that you are using the
latest firmware from http://www.ibm.com/support/ fixcentral/
systemx/groupView? query.productGroup=ibm%2FBladeCenter.
4. Set switch 7 to the off position. See "System-board switches" on
page 13 for the location of switch 7.
.
161
Chapter 5
Diagnostics
Advertisement
Table of Contents
