Lenovo BladeCenter HX5 7873 Problem Determination And Service Manual page 213

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See "Parts listing - BladeCenter HX5" on page 57 to determine which components are CRUs and which
components are FRUs.
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Type Error Message
Error Expansion Module X, (BPE4_Y Slot Z)
PCI system error
Notes:
1. X = Module number
2. Y = BPE4 ID (1, 2, 3, or 4). The
max BPE4 number is 4, and
there are 2 slots in each BPE4.
Module number is based on the
configuration of the BPE4
Error Code: 0x806F052B
Error System mgmt software, (IMM FW
Failover) unsupported software
version
Error Code: 0x806F0607
Note: Multiple events can be displayed for this error code. Be sure to read the message text to determine the
appropriate recovery actions.
Error Group 4, processor (One of CPUs)
SM BIOS uncorrectable error
Action
1. If you have a PCI adapter in your blade server, verify that
the PCI adapter is supported in the blade server. For a list
of supported optional devices for the blade server, see
http://www.ibm.com/servers/eserver/serverproven/
compat/us/.
2. Reseat the PCI adapter (see "Removing an I/O expansion
card" on page 119 and "Installing an I/O expansion card"
on page 121).
This error occurs when the service processor (IMM) firmware is
corrupted and has reverted to a previous version of the
firmware.
Complete the following steps to correct this error:
1. Check the IBM support website for an applicable firmware
update that applies to the blade server.
2. Restart the IMM and verify the IMM is running the correct
firmware level after the firmware update.
For more information about updating the firmware and the
preferred methods, see Firmware Update Best Practices at
http://www-947.ibm.com/support/entry/portal/docdisplay?
brand=5000020&lndocid=MIGR-5082923.
1. Verify that the latest system firmware is installed (see
"Updating firmware and device drivers" on page 30).
2. (Trained service technician only) Replace the
microprocessors one at a time (see "Removing a
microprocessor and heat sink" on page 130 and
"Removing a microprocessor and heat sink" on page 130).
3. (Trained service technician only) Replace the system-
board assembly (see "Removing the system-board
assembly - BladeCenter HX5" on page 140 and "Installing
the system-board assembly - BladeCenter HX5" on page
142).
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Chapter 5 Diagnostics