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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See "Parts listing - BladeCenter HX5" on page 57 to determine which components are CRUs and which
components are FRUs.
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Type
Error Message
Error
Processor X (CPU X Status) thermal
trip [Note: X=1-2]
Error Code: 0x806F010C
Note: Multiple events can be displayed for this error code. Be sure to read the message text to determine the
appropriate recovery actions.
Error
Group 1, memory (One of the
DIMMs) uncorrectable ECC memory
error
Action
1. Make sure that the room temperature is within the
operating specifications (see "Features and
specifications" on page 4).
2. Make sure that none of the air vents on the BladeCenter
chassis and on the blade server are blocked.
3. Make sure that all of the fans on the BladeCenter chassis
are running.
4. Make sure that each bay of the BladeCenter chassis
contains either a device or a filler.
5. Make sure that the blade server is not missing any heat
sinks, DIMMs, or heat-sink fillers (see "Parts listing -
BladeCenter HX5" on page 57).
6. (Trained service technician only) Make sure that the
microprocessor heat sink is properly attached to the
microprocessor (see "Installing a microprocessor and heat
sink" on page 134).
7. (Trained service technician only) Replace the
microprocessor. See "Removing a microprocessor and
heat sink" on page 130 and "Installing a microprocessor
and heat sink" on page 134.
1. Refer to TIP H21455 for minimum code level.
2. Check the IBM support website for an applicable retain tip
or firmware update that applies to this memory error.
3. Swap one of the DIMMs with a DIMM of the same size and
type from another channel (see "Installing a DIMM -
BladeCenter HX5" on page 104. For example, if a problem
occurs on DIMM 1 and DIMM 4, swap DIMM 1 with a
similar DIMM in slot 9.
4. Enable all affected DIMMs using the Setup utility.
5. If the failure remains on the original DIMM slots, replace
the DIMM that was not moved. If the failure follows the
DIMM that was moved, replace the DIMM that was
swapped.
6. If the problem occurs on the same DIMM connector,
check the DIMM connector. If the connector is damaged,
(Trained service technician only) replace the system-board
assembly (see "Removing the system-board assembly -
BladeCenter HX5" on page 140 and "Installing the
system-board assembly - BladeCenter HX5" on page
142).
.
185
Chapter 5
Diagnostics
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