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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See "Parts listing - BladeCenter HX5" on page 57 to determine which components are CRUs and which
components are FRUs.
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Type
Error Message
Error
FW/BIOS, firmware progress (ABR
Status) FW/BIOS ROM corruption
Error Code: 0x806F0013
Error
Chassis (NMI State) diagnostic
interrupt
Error Code: 0x806F0021
Note: Multiple events can be displayed for this error code. Be sure to read the message text to determine the
appropriate recovery actions.
Action
1. Run the Setup utility (see "Using the Setup utility" on page
20). Select Load Default Settings and save the settings.
to recover the server firmware.
2. Reseat the blade server in the BladeCenter chassis (see
"Removing the blade server from the BladeCenter
chassis" on page 66 and "Installing a blade server in a
BladeCenter chassis" on page 67).
1. Verify that the latest system firmware is installed (see
"Updating firmware and device drivers" on page 30).
2. If an expansion card is installed in the blade server, verify
that the firmware for each expansion card is up to date.
3. Run the Setup utility and restore system setting to defaults
(see "Using the Setup utility" on page 20).
4. Check the event logs for other related error messages (see
"Event logs" on page 147).
5. Remove each expansion card, one at a time until the error
does not occur (see "Removing an I/O expansion card" on
page 119).
6. Replace failing adapter and reinstall any other expansion
cards that were removed (see "Installing an I/O expansion
card" on page 121).
7. (Trained service technician only) Replace the system-
board assembly (see "Removing the system-board
assembly - BladeCenter HX5" on page 140 and "Installing
the system-board assembly - BladeCenter HX5" on page
142).
.
181
Chapter 5
Diagnostics
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