Lenovo BladeCenter HX5 7873 Problem Determination And Service Manual page 198

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See "Parts listing - BladeCenter HX5" on page 57 to determine which components are CRUs and which
components are FRUs.
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Type Error Message
Error PCI express bus 1 connector (CFFh
Exp) fault
Error PCI express bus 2 connector (CIOh
Exp 2 ) fault
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BladeCenter HX5 Blade ServerProblem Determination and Service Guide
Action
1. Verify that the latest system firmware is installed (see
"Updating firmware and device drivers" on page 30).
2. Verify that the firmware for the CFFh expansion card is up
to date.
3. Run the Setup utility and restore system setting to defaults
(see "Using the Setup utility" on page 20).
4. Check the event logs for other related error messages (see
"Event logs" on page 147).
5. Reseat the CFFh expansion card (see "Removing an I/O
expansion card" on page 119 and "Installing an I/O
expansion card" on page 121).
6. Replace the CFFh expansion card (see "Removing an I/O
expansion card" on page 119 and "Installing an I/O
expansion card" on page 121).
7. (Trained service technician only) Replace the system-
board assembly (see "Removing the system-board
assembly - BladeCenter HX5" on page 140 and "Installing
the system-board assembly - BladeCenter HX5" on page
142).
1. Verify that the latest system firmware is installed (see
"Updating firmware and device drivers" on page 30).
2. Verify that the firmware for the CIOh expansion card is up
to date.
3. Run the Setup utility and restore system setting to defaults
(see "Using the Setup utility" on page 20).
4. Check the event logs for other related error messages (see
"Event logs" on page 147).
5. Reseat the CIOh expansion card (see "Removing an I/O
expansion card" on page 119 and "Installing an I/O
expansion card" on page 121).
6. Replace the CIOh expansion card (see "Removing an I/O
expansion card" on page 119 and "Installing an I/O
expansion card" on page 121).
7. (Trained service technician only) Replace the system-
board assembly (see "Removing the system-board
assembly - BladeCenter HX5" on page 140 and "Installing
the system-board assembly - BladeCenter HX5" on page
142).