Lenovo BladeCenter HX5 7873 Problem Determination And Service Manual page 211

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See "Parts listing - BladeCenter HX5" on page 57 to determine which components are CRUs and which
components are FRUs.
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Type Error Message
Error Group 4, processor (All CPUs)
configuration error
Error Processor X (CPU X Status)
configuration error [Note X=1,2]
Error
Group 4, processor (Missing Boot
CPU) configuration error
Error Code: 0x806F050C
Note: Multiple events can be displayed for this error code. Be sure to read the message text to determine the
appropriate recovery actions.
Action
1. (Trained service personnel only) Remove the blade server
and reseat the processors (see "Removing a
microprocessor and heat sink" on page 130 and "Installing
a microprocessor and heat sink" on page 134).
2. Verify that the system is running the latest UEFI firmware
(see "Updating firmware and device drivers" on page 30).
3. Run the Setup utility (see "Using the Setup utility" on page
20).
a. Make sure that both processors are displayed by the
system.
b. Load the default settings.
c. Go to the System Settings menu and make sure the
processor is enabled.
1. (Trained service personnel only) Remove the blade server
and reseat the processor (see "Removing a
microprocessor and heat sink" on page 130 and "Installing
a microprocessor and heat sink" on page 134).
2. Verify that the system is running the latest UEFI firmware
(see "Updating firmware and device drivers" on page 30).
3. Run the Setup utility (see "Using the Setup utility" on page
20).
a. Make sure that both processors are displayed by the
system.
b. Load the default settings.
c. Go to the System Settings menu and make sure the
processor is enabled.
1. (Trained service personnel only) Remove the blade server
and reseat the processors (see "Removing a
microprocessor and heat sink" on page 130 and "Installing
a microprocessor and heat sink" on page 134).
2. Verify that the system is running the latest UEFI firmware
(see "Updating firmware and device drivers" on page 30).
3. Run the Setup utility (see "Using the Setup utility" on page
20).
a. Make sure that both processors are displayed by the
system.
b. Load the default settings.
c. Go to the System Settings menu and make sure the
processor is enabled.
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Chapter 5 Diagnostics