Document Prints From Wrong Tray; Automatic 2-Sided Printing Problems - Xerox VersaLink B405 User Manual

Troubleshooting
Probable Causes
The way the printer was installed on the network could
be an issue.
The job is complex.
The print-quality mode in the driver is set to Enhanced.

Document Prints from Wrong Tray

Probable Causes
Application and print driver have conflicting tray selec-
tions.

Automatic 2-Sided Printing Problems

Probable Causes
Unsupported or incorrect paper.
Your printer model is not configured with
automatic 2-sided printing.
Incorrect setting.
8-4
Solutions
Determine if a print spooler or a computer sharing the
printer is buffering all print jobs and then spooling them
to the printer. Spooling can slow print speeds. To test
the speed of the printer, print some information pages
such as the Demonstration Print. For details, refer to
Information
of the printer, there could be a network or printer install-
ation issue. For more help, contact the system adminis-
trator.
Wait. No action needed.
Change the print-quality mode in the print driver to
Standard.
Solutions
1. Check the tray selected in the print driver.
2. Access the page setup or printer settings of the
application from which you are printing.
3. Set the paper source to match the tray selected in
the print driver or set the paper source to Automat-
ically Select.
4. Check that you have the latest print driver installed.
For details, go to
port.
Note
To have the print driver select the tray, set the tray used
as the paper source to Auto Selection Enabled.
Solutions
Ensure that you are using a supported paper size and weight for 2-sided
printing. Envelopes, cardstock, and labels cannot be used for 2-sided
printing. For details, refer to
Automatic 2-Sided Printing.
Ensure that your printer supports automatic 2-sided printing. For details,
refer to Printer Configurations and
In the print driver Printing Options tab, select 2-Sided Print.
Pages. If the page prints at the rated speed
www.xerox.com/office/VLB405sup-
Supported Paper Types and Weights for
Options.
® ®
Xerox VersaLink B405 Multifunction Printer
User Guide