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Xerox B1022 User Manual

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Xerox
B1022 Multifunction Printer
®
User Guide
V
1.1
ERSION
O
2018
CTOBER
702P06461

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  Summary of Contents for Xerox B1022

  • Page 1 ERSION 2018 CTOBER 702P06461 Xerox B1022 Multifunction Printer ® User Guide...
  • Page 2 © 2018 Xerox Corporation. All rights reserved. Xerox ® , Xerox and Design ® are trademarks of Xerox Corporation in the United States or other countries. Apple ® , AirPrint ® , Bonjour ® , Mac ® , and Mac OS ®...
  • Page 3: Table Of Contents

    Enabling the Printer for Scanning ..................38 Power Saver Mode ......................38 Installing the Driver Software ..................39 Installing the Printer as a Web Service on Devices ............42 Mopria, and Google Cloud Print ..................43 Xerox ® B1022 Multifunction Printer User Guide...
  • Page 4 Printing from a USB Device ....................71 Address Book ......................... 73 Adding a Contact to an Address Book ................73 Importing a Contact Entry into an Address Book.............. 74 Editing or Deleting an Address Book Contact in Xerox ® CentreWare ®...
  • Page 5 Consumables ......................... 114 Routine Maintenance Items................... 114 Toner Cartridges ......................114 Drum Cartridges ......................116 Recycling Supplies......................116 Moving the Printer ....................... 117 Viewing Billing Meter Information ..................118 7 Troubleshooting ........................119 Xerox ® B1022 Multifunction Printer User Guide...
  • Page 6 Environmental Specifications ....................157 Temperatures......................... 157 Relative Humidity ......................157 Elevation ........................157 Electrical Specifications......................158 Power Supply Voltage and Frequency................158 Power Consumption ....................... 158 Performance Specifications ....................159 Printer Warm-up Times ....................159 Xerox ® B1022 Multifunction Printer User Guide...
  • Page 7 Domestic/Household Environment ................. 177 Professional/Business Environment................. 177 Business Users in the European Union................177 Disposal Outside of the European Union ................ 177 Battery Symbol Note...................... 178 Battery Removal ......................178 Other Countries........................179 D Features..........................181 Xerox ® B1022 Multifunction Printer User Guide...
  • Page 9: Safety

    This chapter contains: • Notices and Safety........................10 • Electrical Safety ......................... 11 • Operational Safety........................13 • Maintenance Safety........................15 • Printer Symbols .......................... 16 • Environmental, Health, and Safety Contact Information............. 21 Xerox ® B1022 Multifunction Printer User Guide...
  • Page 10: Notices And Safety

    These include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards. The safety and environment testing and performance of this product have been verified using Xerox ® materials only.
  • Page 11: Electrical Safety

    • Do not place the printer in an area where people can step on the power cord. • Do not place objects on the power cord. • If the power cord becomes frayed or worn, replace it. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 12: Emergency Power Off

    E E m m e e r r g g e e n n c c y y P P o o w w e e r r O O f f f f If any of the following conditions occur, power the printer off immediately. Disconnect the power cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if any of the following occurs: •...
  • Page 13: Operational Safety

    This printer produces ozone during regular operation. The amount of ozone produced depends on copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room. For more information, contact your local Xerox representative, or go to www.xerox.com/environment_ europe.
  • Page 14: Printer Supplies

    Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada.
  • Page 15: Maintenance Safety

    • Clean the printer with a dry, lint-free cloth only. • Do not burn any consumables or routine maintenance items. • For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. WARNING: Do not use aerosol cleaners. When used on electromechanical equipment, aerosol cleaners can cause explosions or fires.
  • Page 16: Printer Symbols

    Do not touch the part or area of the printer. Do not expose the drum cartridges to direct sunlight. Do not burn the toner cartridges. Do not burn the drum cartridges. Do not touch the part or area of the printer. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 17 Do not use transparencies or overhead projector sheets. Do not reload paper previously printed on or used. Do not copy money, revenue stamps, or postage stamps. Add paper or media. Paper jam Lock Xerox ® B1022 Multifunction Printer User Guide...
  • Page 18 Symbol Description Unlock Document Paper WLAN Wireless Local Area Network Local Area Network Universal Serial Bus Telephone Line Modem Line Postcard Load envelopes in the tray with the flaps closed and facing up. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 19 Load envelopes in the tray with the flaps open and facing up. Near Field Communication Weight Data Transmission Paper Feeding Direction Indicator Start Button Stop Button Pause Printing Button Login In/Out Button Help Button Xerox ® B1022 Multifunction Printer User Guide...
  • Page 20 Services Home Button Services Button Job Status Button Printer Status Button Language Button Power/Wake Button Clear All Button Clear Button Dial Pause/Redial Button This item can be recycled. For details, refer to Recycling and Disposal. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 21: Environmental, Health, And Safety Contact Information

    Safety Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox printer and supplies, contact Europe: EHS-Europe@xerox.com For printer safety information in Europe, go to www.xerox.com/environment_europe. Xerox ® B1022 Multifunction Printer...
  • Page 23: Getting Started

    Getting Started This chapter contains: • Parts of the Printer ........................24 • Information Pages ........................29 • Administration Features ......................30 • More Information ........................33 • Installation and Setup ....................... 34 Xerox ® B1022 Multifunction Printer User Guide...
  • Page 24: Parts Of The Printer

    10. USB Port R R e e a a r r V V i i e e w w 1. Power Receptacle 3. Ethernet Connection 2. USB Port, B-Type 4. USB Port, A-Type Xerox ® B1022 Multifunction Printer User Guide...
  • Page 25: Internal Components

    1. Lift the document cover. 2. Place the first page face down in the upper-left corner of the document glass. 3. Align the originals to the matching paper size printed on the edge of the glass. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 26: Using The Optional Document Feeder

    • View the current operating status of the device. • Access printer features. • Access reference materials. • Access the Tools and Setup menus. • Access the Troubleshooting menus and videos. • View status messages about paper tray levels and supplies. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 27 • Print Setup • System Setup • Network Settings C (clear) button This button deletes numeric values or the last digit entered using the alphanumeric keys. Alphanumeric keypad Use the keypad to enter alphanumeric information. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 28 Send to Email button Send a scanned or copied document to the email address entered in the Address Book. Job Status button This button displays on the control panel all active, secure, or completed jobs. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 29: Information Pages

    2. On the Machine Status screen, to select Information Pages, press the Down Arrow button once. 3. Select the Configuration Report option, then press the OK button. 4. To return to the Home page, press the Back button. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 30: Administration Features

    You can view the IP address of your printer on the control panel or on the Configuration Report. To install print drivers for a network-connected printer, you need the IP address of your printer. Use the IP address to access and configure printer settings in the Xerox ®...
  • Page 31: Automatic Data Collection

    Xerox cannot read, view, or download the content of your documents that reside on or pass through your printer or any of your information-management systems.
  • Page 32: Viewing Billing And Usage Information

    Billing and printer usage information appears on the Billing Meters information screen. The impression counts are used for billing. For details about viewing the information, refer to Viewing Billing Meter Information in the Maintenance chapter. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 33: More Information

    Assistant, and print driver downloads. Accessing and Printing the Information Pages Information Pages www.xerox.com/office/B1022_B1025supplies Order supplies for your printer www.xerox.com/office/worldcontacts Local Sales and Support Center www.xerox.com/office/register Printer registration www.direct.xerox.com/ Xerox ® Direct online store Xerox ® B1022 Multifunction Printer User Guide...
  • Page 34: Installation And Setup

    Routers, network hubs, network switches, modems, Ethernet cables, and USB cables are not included with your printer and must be purchased separately. Xerox recommends an Ethernet connection because, typically, it is faster than a USB connection, and it provides access to Xerox ®...
  • Page 35 A wireless network connection provides the same access and services as a wired connection provides. A wireless network connection is typically faster than USB and allows direct access to the setting of the printer using Xerox ®...
  • Page 36 C C o o n n n n e e c c t t i i n n g g t t h h e e P P r r i i n n t t e e r r t t o o a a W W i i r r e e l l e e s s s s N N e e t t w w o o r r k k If you purchased a Wireless Network Adapter, you can connect the device to a wireless network. If the device is connected to a wired network, you can configure wireless settings using Xerox ®...
  • Page 37 For routine printer operation, do not plug or unplug the power cord while the printer is powered on. Note: When all control panel lights are off, the printer power-off sequence is complete. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 38: Configuring Network Settings

    For details, refer to the System Administrator Guide at www.xerox.com/office/B1022_B1025docs. P P o o w w e e r r S S a a v v e e r r M M o o d d e e Power Saver mode reduces power consumption when the printer is left idle for a specified period.
  • Page 39: Installing The Driver Software

    Printer. Download the latest drivers at www.xerox.com/office/drivers. O O p p e e r r a a t t i i n n g g S S y y s s t t e e m m R R e e q q u u i i r r e e m m e e n n t t s s •...
  • Page 40 I I n n s s t t a a l l l l i i n n g g P P r r i i n n t t D D r r i i v v e e r r s s f f o o r r M M a a c c i i n n t t o o s s h h O O S S X X V V e e r r s s i i o o n n 1 1 0 0 . . 9 9 a a n n d d L L a a t t e e r r Use this procedure to install the Xerox print driver to access all features of your printer.
  • Page 41 I I n n s s t t a a l l l l i i n n g g S S c c a a n n D D r r i i v v e e r r s s f f o o r r M M a a c c i i n n t t o o s s h h To install the scan driver software: 1. To download the latest driver, go to www.xerox.com/office/drivers. 2. Download the appropriate package for your operating system.
  • Page 42: Installing The Printer As A Web Service On Devices

    Download the drivers at www.xerox.com/office/drivers. I I n n s s t t a a l l l l i i n n g g t t h h e e P P r r i i n n t t e e r r a a s s a a W W e e b b S S e e r r v v i i c c e e o o n n D D e e v v i i c c e e s s The Web Services on Devices (WSD) application allows you to discover and access a remote device and associated services across a network.
  • Page 43: Mopria, And Google Cloud Print

    You can send documents stored in the cloud, a personal computer, tablet, or smartphone to the printer from anywhere. For more information, refer to the System Administrator Guide at www.xerox.com/office/B1022_ B1025docs. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 45 The Services are a gateway to the features and functions of your device. There are standard Services already installed and ready to use on the device. There are also Services that are hidden when your device is used for the first time. Set up and customize the Services using Xerox ®...
  • Page 46: Copy

    Using the Services Copy System administrator credentials are required to set up this feature before you can use it. For details, refer to the System Administrator Guide at www.xerox.com/office/B1022_B1025docs. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 47 If the Scan To feature is grayed-out, contact your system administrator to enable the feature. For details, refer to the System Administrator Guide at www.xerox.com/office/B1022_B1025docs. • Place the first page of the document face down, in the top-left corner of the document glass.
  • Page 48 6. Press the OK button. 7. To select Print Rotation, at the prompt, use the appropriate arrow button, then select Yes. 8. To save the changes, press the OK button. The Saved window appears. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 49 • Text: Use this setting for black and white or colored text. • Photo & Text: Use this setting for the following: • Documents with text and photos printed on the paper • Photocopied documents that include text and photos Xerox ® B1022 Multifunction Printer User Guide...
  • Page 50 OFF, the printer adjusts the image quality according to the Enhance and Erase settings. Auto The printer examines a sample of the document that you are scanning automatically, then adjusts the image quality. This setting can produce a Xerox ® B1022 Multifunction Printer User Guide...
  • Page 51 Place the short edge of the document to the left. To shift image margins: 1. At the printer control panel, press the Copy button. 2. Press the Menu button. 3. On the Copy Features screen, select Margin Shift. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 52 5. On the Orientation screen, select an option: • Upright: This option is the same as Portrait. • Sideways: This option is the same as Landscape. 6. To save the changes, press the OK button. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 53 • Right Page: This option copies the right page of an open book onto a single sheet of paper. • Both Pages: This option copies both pages of an open book onto two sheets of paper. 7. To save the changes, press the OK button. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 54 • Tray 1: This option copies the cover to paper loaded in Tray 1. Note: A Tray 2 option is listed when a printer has an optional Tray 2. 13. To save the changes, press OK. The Saved screen appears. 14. Press the green Start button. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 55 9. Press the green Start button. The first side of the ID card is copied and stored. The printer prompts you to turn over the ID card, then press the Start button. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 56 10. To copy the second side of the ID card, repeat the previous steps. The second side of the ID card copies, then the copy generates. 11. Lift the document cover, then remove the ID card or document. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 57: Scan To

    System administrator credentials are required to set up this feature before you can use it. For details, refer to the System Administrator Guide at www.xerox.com/office/B1022_B1025docs. S S e e n n d d i i n n g g a a S S c c a a n n n n e e d d I I m m a a g g e e t t o o a a D D e e s s t t i i n n a a t t i i o o n n Scanning to a PC allows you to scan to a folder on the server or to a shared folder on a personal computer.
  • Page 58 If the Scan To feature is grayed-out, contact your system administrator to enable the feature. For details, refer to the System Administrator Guide at www.xerox.com/office/B1022_B1025docs. 4. To select Scan To PC, press the Down Arrow button twice, then press the OK button.
  • Page 59 • To share the folder with specific users, for each user name, select On. 10. Click Done. 11. Close the System Preferences window. Note: When you open a shared folder, a Shared Folder banner appears in the Finder for the folder and subfolders. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 60 A A d d d d i i n n g g a a F F o o l l d d e e r r a a s s a a n n A A d d d d r r e e s s s s B B o o o o k k E E n n t t r r y y Before you can scan to a folder as an Address Book entry, in Xerox ®...
  • Page 61 • Network Features: To access network features, select this option, then click the OK button. To select a setting, use the arrow buttons, then make your changes. For details, refer to Adjusting Scanning Settings. 8. To begin the scan, press the green Start button. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 62 3. To select USB, press the OK button. The following message appears: Insert USB memory in front slot. 4. Insert your USB Flash drive into the USB port on the front of your Xerox printer. The USB Device Detected screen appears.
  • Page 63 8. To scroll the paper-size options, press the Down Arrow button as many times as necessary. 9. To select the appropriate paper size, press the OK button. A Saved message appears with a check mark for the saved document size. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 64 3. Press the Scan To button. 4. To select Network, press the Down Arrow button, then press the OK button. The Address Book screen appears. 5. To bypass the Address Book, press the OK button. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 65 1. At the printer, load the original document on the document glass. 2. At the printer control panel, press the Clear All button. 3. Press the Scan To button. 4. To select Network, press the Down Arrow button, then press the OK button. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 66 DPI indicates the scan resolution options in dots-per-inch. • 72 • 100 • 200 • 300 • 400 • 600 Note: For details, refer to Scan Resolution Options. 9. Press the OK button. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 67 6. To select Network Features, press the Down Arrow button twice, then press the OK button. 7. To select Output Color, press the Down Arrow button as many times as necessary. 8. Press the OK button. 9. Select an appropriate output color. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 68 • Darken +1, +2, +3, +4, or +5: This option allows you to adjust the intensity of the scanned image if it is too light. Select the darkness settings in varying combinations. A Saved message appears, with a check mark for the selected Lighten/Darken option. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 69: Email

    To send a scanned image to an email address: 1. At the printer, load the original document on the document glass. • Place the first page of the document face down, in the top-left corner of the document glass. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 70 For details about using the Address Book, and managing and creating Favorites, refer to the Address Book. 8. Press the green Start button. 9. Review the scan, then change scan settings, as needed. For details, refer to Adjusting Scanning Settings. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 71: Usb

    3. To select USB, press the OK button. The following message appears: Insert USB memory in front slot. 4. Insert your USB Flash drive into the USB port on the front of your Xerox printer. The USB Device Detected screen appears.
  • Page 72 4. If the print file is in a folder, select the folder, and open the folder. 5. Select the name of the printable file. 6. Press the green Start button. 7. To print another file from the USB device, select Yes. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 73: Address Book

    Using the Services Address Book Use the Address Book feature to create contacts for use with the Email and Scan services. • You can add contacts to the Address Book using Xerox ® Centreware ® Internet Services. • You can use the Address Book feature to scan documents to contacts in an address book.
  • Page 74 I I m m p p o o r r t t i i n n g g a a C C o o n n t t a a c c t t E E n n t t r r y y i i n n t t o o a a n n A A d d d d r r e e s s s s B B o o o o k k You can import a contact entry into an address book using Xerox ®...
  • Page 75: Job Status

    To select the print job, press the OK button. 4. To select the Delete option, press the OK button. Verify the deletion of your print job. 5. To select Yes, press the OK button. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 76: Machine Status

    1. At the printer control panel, press the Machine Status button. 2. To select the Toner Level option, use the Up Arrow button orDown Arrow button. 3. Press OK. The toner level appears on the control panel screen. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 77 A page is one side of a sheet of paper. A sheet that has printing on two sides counts as two impressions. The usage counts appear on the screen for the following types of impressions: • Total • Black • Large • Maintenance • Black Copied • Black Printed Xerox ® B1022 Multifunction Printer User Guide...
  • Page 79 Printing This chapter contains: • Printing Overview ........................80 • Selecting Printing Options ......................81 • Printing Features ........................87 • Using Custom Paper Sizes ......................93 Xerox ® B1022 Multifunction Printer User Guide...
  • Page 80 • For Linux, to launch the print manager dialog window, type sudo xeroxprtmgr. For the queue to be modified, select Queue Preferences or Queue Properties. • For Macintosh, select Xerox Features. • For Windows, select Printer Properties or Preferences. 7. Select the needed options.
  • Page 81 • For Linux, the xeroxprtmgr command line utility is used to launch a queue manager. The use of this command line utility allows the user to modify installed Xerox print queues. • For Macintosh, printing options are named Xerox Features.
  • Page 82 To save a set of printing options: 1. With the document open in your software application, click File→Print. 2. Select the printer, then click Printer Properties. 3. In the Printer Properties window, select the appropriate options. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 83 To use specific printing options, before you send a job to the printer, change the print settings. 1. With the document open in your application, click File→Print. 2. Select your printer. 3. Select Xerox Features. 4. Select the options needed. 5. Click Print.
  • Page 84 Printer Manager from a command-line prompt: 1. Log in as root. 2. Type xeroxprtmgr. Note: Another way to access the Xerox Printer Manager is to run the xeroxprtmgr command as root using sudo. 3. Press Enter or Return. Xerox ®...
  • Page 85 M M o o b b i i l l e e P P r r i i n n t t i i n n g g O O p p t t i i o o n n s s You can print from iOS and Android mobile devices to the Xerox printer. For more information, refer to Mopria, and Google Cloud Print.
  • Page 86 4. If the print file is in a folder, select the folder, and open the folder. 5. Select the name of the printable file. 6. Press the green Start button. 7. To print another file from the USB device, select Yes. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 87 ® ® I I n n t t e e r r n n e e t t S S e e r r v v i i c c e e s s You can use Xerox ® CentreWare ®...
  • Page 88 2 2 - - S S i i d d e e d d P P a a g g e e L L a a y y o o u u t t O O p p t t i i o o n n s s You can specify the page layout for 2-sided printing, which determines how the printed pages turn. These settings override the application page-orientation settings. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 89 CTRL+P. For Macintosh, press CMD+P. For Linux, press CTRL+P. 2 From the list, select your printer, then click Printer Properties. In the native Linux Print UI, to access the Xerox Print UI, click Print. 3 In the Document Options tab, select Page Layout.
  • Page 90 • For Linux, Booklet Layout is on the Layout tab. • For Macintosh, in the Print window, in Xerox Features, Booklet Layout is on the Paper/Output list. • For Windows, Booklet Layout is on the Page Layout tab. Page Layout is on the Document Options tab.
  • Page 91 • For Linux, the Orientation options are located under the Layout tab. • For Macintosh, Orientation options are in the Print window. • For Windows, the Orientation tab is on the Document Options tab. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 92 • Landscape: This option orients the paper so that the text and images print across the long dimension of the paper. Note: For Macintosh, to print portrait text and images in landscape orientation, clear the Auto Rotate check box, if available. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 93 P P r r i i n n t t i i n n g g o o n n C C u u s s t t o o m m - - S S i i z z e e d d P P a a p p e e r r f f r r o o m m L L i i n n u u x x Before printing on custom-sized paper, define the customer size in the Xerox ®...
  • Page 94 5. Enter the paper length in mm or inches, as indicated, then press the OK button. 6. To save the settings, touch OK. 7. Press the Back button as many times as necessary to return to the Home screen. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 95 Paper and Media This chapter contains: • Supported Paper ........................96 • Loading Paper.......................... 101 Xerox ® B1022 Multifunction Printer User Guide...
  • Page 96 For best results, use Xerox paper and media recommended for your printer. O O r r d d e e r r i i n n g g P P a a p p e e r r To order paper or other media, contact your local reseller or visit www.xerox.com/office/B1022_...
  • Page 97 ® Warranty, Service Agreement, and Xerox ® Total Satisfaction Guarantee do not cover damage caused by using unsupported paper or specialty media. The Xerox ® Total Satisfaction Guarantee is available in the United States and Canada. Coverage can vary outside these areas.
  • Page 98 S S i i d d e e d d P P r r i i n n t t i i n n g g Paper Types Weights Lightweight 60–70 g/m Recycled 60–90 g/m Xerox ® B1022 Multifunction Printer User Guide...
  • Page 99 216 x 330 mm (8.5 x 13 in.) Oficio 216 x 340 mm (8.5 x 13.4 in.) Executive 184 x 267 mm (7.25 x 10.5 in.) Statement SEF 140 x 216 mm (5.5 x 8.5 in.) Xerox ® B1022 Multifunction Printer User Guide...
  • Page 100 (16 lb. Bond to 100 lb. Text) Cardstock, Pre-Printed, B5, A5 SEF, Statement Recycled, Archive SEF, Ledger, A3, B4 Custom Minimum: 130 x 182 mm (5.1 x 7.2 in.) Maximum: (297 x 432 mm (11.7 x 17 in.) Xerox ® B1022 Multifunction Printer User Guide...
  • Page 101 2. Move out the length and width guides. a. Pinch the paper guide levers on both paper guides. b. Slide out the paper guides until they stop. c. Release the paper guide levers. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 102 6. After the control panel Tray Settings screen prompts you, confirm that the paper size, type, and color settings are correct. 7. If the paper settings are not correct, press the Stop button, then change the settings. 8. Press the OK button. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 103 3. Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets that are stuck together and reduces the possibility of jams. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 104 6. After the control panel Tray Settings screen prompts you, confirm that the paper size, type, and color settings are correct. 7. If the paper settings are not correct, press the Stop button, then change the settings. 8. Press the OK button. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 105 Fully extend the bypass tray. 2. Move out the length and width paper guides, then press down the metal plate near the feed area. Note: The metal plate is part of the tray near the feeder roll. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 106 This procedure separates any sheets that are stuck together and reduces the possibility of jams. Note: To avoid jams and misfeeds, do not remove paper from the packaging until you are ready to use it. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 107 Note: These instructions for loading the paper apply to 1-sided and 2-sided printing. 5. After the control panel Tray Settings screen prompts you, confirm that the paper size, type, and color are correct. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 108 Paper and Media 6. If the paper settings are not correct, press the Stop button, then change the settings. 7. Press the OK button. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 109 Maintenance This chapter contains: • Cleaning the Printer ......................... 110 • Ordering Supplies........................113 • Moving the Printer ........................117 • Viewing Billing Meter Information.................... 118 Xerox ® B1022 Multifunction Printer User Guide...
  • Page 110: Maintenance

    Clean the scanner once a month, when anything is spilled, or when debris or dust collects on any of the surfaces. To ensure the best possible copies and scans, keep the feed rollers clean. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 111 3. Open the document cover. 4. Wipe the surface of the document glass until it is clean and dry. Note: For best results, to remove marks and streaks, use a standard glass cleaner. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 112 The CVT glass is the long narrow strip to the left of the document glass. 6. Wipe the white underside of the document cover until it is clean and dry. 7. Close the document cover. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 113: Ordering Supplies

    ® Warranty, Service Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox ® supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada.
  • Page 114 • To ensure that print quality, the toner cartridge and drum cartridge are designed to cease functioning at a predetermined point. Caution: Use of non-Xerox supplies is not recommended. Use of toner other than genuine Xerox ® Toner can affect print quality and printer reliability. Xerox ®...
  • Page 115 2. To release the toner cartridge, push the clips on both sides of the toner cartridge toward each other. 3. Pull the cartridge straight out toward you. 4. Depending upon the warning message that appears on the control panel, complete one of the following actions: Xerox ® B1022 Multifunction Printer User Guide...
  • Page 116 R R e e c c y y c c l l i i n n g g S S u u p p p p l l i i e e s s For more information on the Xerox ®...
  • Page 117: Moving The Printer

    Tilting the printer more than 10 degrees can cause toner spillage and the printer to topple. • Repack the printer and its options using the original packing material and boxes or a Xerox Repackaging Kit. For a repacking kit and instructions, go to www.xerox.com/office/B1022_...
  • Page 118: Viewing Billing Meter Information

    A page is one side of a sheet of paper. A sheet that has printing on two sides counts as two impressions. The usage counts appear on the screen for the following types of impressions: • Total • Black • Large • Maintenance • Black Copied • Black Printed Xerox ® B1022 Multifunction Printer User Guide...
  • Page 119 Troubleshooting This chapter contains: • General Troubleshooting ......................120 • Paper Jams ..........................125 • Print-Quality Problems......................143 • Copy and Scan Problems ......................147 • Getting Help ..........................148 Xerox ® B1022 Multifunction Printer User Guide...
  • Page 120: General Troubleshooting

    A system error occurred. Power off the printer, then power it on again. If the error persists, contact your Xerox ® representative. Xerox ®...
  • Page 121 P P a a p p e e r r T T r r a a y y F F a a i i l l s s t t o o C C l l o o s s e e Probable Cause Solution Debris or an object is blocking the paper tray. Remove the debris or object that is blocking the paper tray. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 122 Probable Causes Solutions • To clear the error, power off the printer, then power it on again. The printer has an error. • If the error persists, contact your Xerox ® representative. The printer is out of paper. Load paper in the tray.
  • Page 123 Moisture can condense inside a printer when the humidity is above 85% or when a cold printer is in a warm room. Condensation can form in a printer after it has been sitting in a cold room that is heated quickly. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 124 The drum cartridge is nearing end of life. Order a new drum cartridge is available. drum cartridge. Drum cartridge is worn. Replace drum cartridge. The drum cartridge requires replacement. Open the front cover and side cover, then replace the drum cartridge. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 125: Paper Jams

    M M i i n n i i m m i i z z i i n n g g P P a a p p e e r r J J a a m m s s The printer is designed to function with minimal paper jams using Xerox supported paper.
  • Page 126 Power off the printer immediately, and wait 30 minutes for the fuser to cool. After the printer cools, try to remove the jammed paper. If the error persists, contact your Xerox ®...
  • Page 127 1. Remove any documents from the optional document feeder. 2. Open the optional document feeder top cover. 3. If the paper is jammed in the exit of the optional document feeder, gently pull out the paper toward you. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 128 5. If you cannot see the jammed paper, perform the following steps. a. Open the top cover, then lift the document feeder input tray. b. Gently pull out the jammed paper toward you. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 129 6. To close the top cover of the document feeder, press down the top cover. 7. To remove jammed paper from the optional document feeder inside cover, complete the following steps. a. Lift the optional document feeder. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 130 Gently pull out any jammed paper. c. Close the optional document feeder. 8. Reload the documents in the document feeder input tray, then adjust the paper guides so that they touch the edges of the paper. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 131 2. To remove jammed paper from the side of the printer, pull the jammed paper toward you. 3. To remove remaining jammed paper from Tray 1, pull out the tray until it stops. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 132 6. If the control panel prompts you, on the Paper Settings screen, verify the paper size, type, and color. 7. To confirm the size, type, and color of the paper, press the OK button. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 133 2. To remove jammed paper from the side of the printer, pull the jammed paper toward you. 3. To remove jammed paper from the optional Tray 2, pull out Tray 2 until it stops. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 134 5. If the jammed paper does not move when you pull it, or if there is no jammed paper in the optional Tray 2 area, complete the following steps. a. Pull out Tray 1. b. To remove jammed paper, gently pull up the paper. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 135 8. If the control panel prompts you, in the Paper Settings screen, verify the paper size, type, and color. 9. To confirm the size, type, and color of the paper, press the OK button. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 136 1. To remove jammed paper, pull the paper toward you. 2. If the paper is torn, check inside the printer for pieces of paper, then gently remove them. If you cannot remove the paper fragments easily, contact your Xerox ®...
  • Page 137 1. To open the side cover of the printer, press the release lever. 2. To remove jammed paper, gently pull up on the paper. 3. If the paper is jammed in the roller, gently lift the roller, then pull the paper toward you. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 138 5. If the control panel prompts you, on the Paper Settings screen, verify the paper size, type, and color. 6. To confirm the size, type, and color of the paper, press the OK button. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 139 C C l l e e a a r r i i n n g g P P a a p p e e r r J J a a m m s s f f r r o o m m I I n n s s i i d d e e t t h h e e P P r r i i n n t t e e r r Note: After following this procedure, if you still cannot remove the jammed paper from inside the printer, contact your Xerox ® representative.
  • Page 140 If the paper is jammed in the transfer roller, gently lift the roller, then pull the paper toward you. e. If you cannot remove the jammed paper by pulling the paper toward you, gently pull up on the paper. Note: If you still cannot remove the jammed paper, contact your Xerox ® service representative. Xerox ®...
  • Page 141 Remove the paper from the tray, then replace it with new, dry paper. Too much static electricity is present. Load new paper into the printer. Using unsupported paper. Use only Xerox-approved paper. For details, refer to Supported Paper. Xerox ®...
  • Page 142 Remove the moist paper, then replace it with new, dry paper. Using paper of the wrong size, thickness, or type. Use only Xerox-approved paper. For details, refer to Supported Paper. P P a a p p e e r r J J a a m m M M e e s s s s a a g g e e S S t t a a y y s s O O n n...
  • Page 143: Print-Quality Problems

    When the print quality is poor, select the closest symptom from the following table, then refer to the corresponding solution. To determine the print-quality problem more precisely, you can print a Demo Page. If the print quality does not improve after completing the appropriate action, contact your Xerox ® representative.
  • Page 144 Random spots on the output, or the image is blurry. correctly. • Verify that the toner cartridge is approved for use in the printer, then replace the cartridge, as needed. For best results, use a genuine Xerox ® toner cartridge. • Use the Heavyweight orCardstock paper type setting, or use a paper type with a smoother surface.
  • Page 145 Troubleshooting Symptom Solution The output is blank. Power off the printer, then power it on again. If the error persists, contact your Xerox ® representative. Streaks appear in the output. Order a new Drum Cartridge. To replace the Drum Cartridge, follow the installation instructions that are included with the new Drum Cartridge.
  • Page 146 Troubleshooting Symptom Solution needed. For best results, use a genuine Xerox ® toner cartridge. • Order a new Drum Cartridge. to replace the Drum Cartridge, follow the installation instructions that are included with the new Drum Cartridge. • Verify that the paper is the correct size, type, and The output is wrinkled or stained.
  • Page 147: Copy And Scan Problems

    The image is too light or too dark. To lighten or darken the image, use the Lighten/ Darken tab in either the Scan To or Copy function. If the problem persists, for online support information, go to www.xerox.com/office/B1022_ B1025support. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 148: Getting Help

    An error report is available in Tech mode on the printer control panel. For details, refer to the System Administrator Guide at www.xerox.com/office/B1022_B1025docs. V V i i e e w w i i n n g g J J o o b b S S t t a a t t u u s s o o n n t t h h e e C C o o n n t t r r o o l l P P a a n n e e l l To view a list of active and completed jobs on the control panel: 1.
  • Page 149 Language fonts that are available on the printer. PS Font The PS Font page prints the PostScript fonts that are available on the printer. Supplies Usage Report The Supplies Usage Report provides print coverage information. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 150 To access the Online Support Assistant, go to www.xerox.com/office/B1022_B1025support. M M o o r r e e I I n n f f o o r r m m a a t t i i o o n n...
  • Page 151 Specifications This appendix contains: • Printer Configurations and Options ..................152 • Physical Specifications ......................155 • Environmental Specifications ....................157 • Electrical Specifications......................158 • Performance Specifications ...................... 159 Xerox ® B1022 Multifunction Printer User Guide...
  • Page 152 All features included in the standard configuration, plus the standard configuration, plus the standard configuration, plus the optional Tray 2 with 250-sheet optional document feeder. document feeder, and optional capacity. Tray 2 with 250-sheet capacity. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 153 • Network Computer Scan Maximum Scan Size Document glass: 297 x 432 mm (11.69 x 17 in.) Email and Scan file formats • JPG • PDF – single and multi-page • TIFF – single and multi-page Xerox ® B1022 Multifunction Printer User Guide...
  • Page 154 4-Line LCD and keypad navigation Connectivity • Universal Serial Bus (USB 2.0) • USB Flash drive • Ethernet 10/100 Base TX, internal • Optional Wi-Fi Remote Access Xerox CentreWare Internet Services ® ® Xerox ® B1022 Multifunction Printer User Guide...
  • Page 155 56.0 cm (22.0 in.) 56.0 cm (22.0 in.) Depth 59.9 cm (23.6 in.) 59.9 cm (23.6 in.) Height 50.6 cm (19.9 in.) 62.5 cm (24.6 in.) Weight 30.4 kg (67 lb.) 35.8 kg (78.9 lb.) Xerox ® B1022 Multifunction Printer User Guide...
  • Page 156 The figure on the left provides clearance requirements for a printer equipped with tray 1. The figure on the right provides clearance requirements for a printer equipped with tray 1 and the optional tray Xerox ® B1022 Multifunction Printer User Guide...
  • Page 157 E E l l e e v v a a t t i i o o n n For optimum performance, use the printer at elevations below 2500 m (8,202 ft.). Xerox ® B1022 Multifunction Printer User Guide...
  • Page 158 P P o o w w e e r r C C o o n n s s u u m m p p t t i i o o n n • Power Saver mode (Sleep mode): Less than 1 W • Continuous printing: Less than 550 W • Ready or Standby mode: Less than 80 W Xerox ® B1022 Multifunction Printer User Guide...
  • Page 159 Enhanced mode is half the speed of Standard mode. • Paper size: Letter (8.5 x 11 in.) and A4 (210 x 297 mm) sizes print the fastest. • Paper type: Plain paper prints faster than cardstock or heavyweight paper. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 161 Regulatory Information This appendix contains: • Basic Regulations ........................162 • Copy Regulations ........................167 • Fax Regulations........................170 • Material Safety Data Sheets ....................174 Xerox ® B1022 Multifunction Printer User Guide...
  • Page 162 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment. Note: To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.
  • Page 163 Directives of the European Union as of April 16, 2014: Radio Equipment Directive 2014/53/EU. Hereby, Xerox declares that the radio equipment model B1022/B1025 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following Internet address: www.xerox.com/environment_europe.
  • Page 164 • Standard color format products with a maximum speed less than 51 A4 images per minute Environmental Benefits of Duplex Printing Most Xerox products have duplex printing, also known as 2-sided printing, capability. This enables you to print on both sides of the paper automatically, and therefore helps to reduce the use of valuable resources by reducing your paper consumption.
  • Page 165 This product is certified to Environmental Choice standard for office machines, meeting all requirements for reduced environmental impact. As part of achieving certification, Xerox Corporation has proven this product meets the Environmental Choice criteria for energy efficiency. Certified copier, printer, multifunctional device, and fax products must also meet criteria such as reduced chemical emissions and demonstrate compatibility with recycled supplies.
  • Page 166 (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications to this device not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment.
  • Page 167 “fair use” or library reproduction rights provisions of the copyright law. Further information of these provisions may be obtained from the Copyright Office, Library of Congress, Washington, D.C. 20559. Ask for Circular R21. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 168 Canada or a department, board, Commission, or agency established by the Government of Canada or of a province or of a government of a state other than Canada Xerox ® B1022 Multifunction Printer User Guide...
  • Page 169 • Copyright material or trademarks without the consent of the owner • Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 170 Ask your local Telephone Company for the modular jack type installed on your line. Connecting this machine to an unauthorized jack can damage telephone company equipment. You, not Xerox, assume all responsibility and/or liability for any damage caused by the connection of this machine to an unauthorized jack.
  • Page 171 Telephone Company may request you to disconnect the equipment until the problem is resolved. Only a Xerox Service Representative or an authorized Xerox Service provider are authorized to make repairs to the printer. This applies at any time during or after the service warranty period. If unauthorized repair is performed, the remainder of the warranty period is null and void.
  • Page 172 Modification of this product, connection to external control software, or connection to an external control apparatus not authorized by Xerox will invalidate its certification. S S o o u u t t h h A A f f r r i i c c a a This modem must be used in conjunction with an approved surge protection device.
  • Page 173 9. For correct operation, total of the RNs of all devices connected to a single line at any time should not exceed five. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 174 Regulatory Information Material Safety Data Sheets For Material Safety Data information regarding your printer, go to European Union: www.xerox.com/ environment_europe For the Technical Customer Support phone numbers, go to: www.xerox.com/office/worldcontacts. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 175 Recycling and Disposal This appendix contains: • All Countries..........................176 • European Union ........................177 • Other Countries........................179 Xerox ® B1022 Multifunction Printer User Guide...
  • Page 176 Recycling and Disposal All Countries If you are managing the disposal of your Xerox product, note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.
  • Page 177 In accordance with European legislation, you are required to manage end-of-life electrical and electronic equipment that is subject to disposal, within agreed procedures. Before disposal, for end-of-life take-back information, contact your local reseller or Xerox representative. B B u u s s i i n n e e s s s s U U s s e e r r s s i i n n t t h h e e E E u u r r o o p p e e a a n n U U n n i i o o n n To discard electrical and electronic equipment, for further information, contact your dealer or supplier.
  • Page 178 B B a a t t t t e e r r y y R R e e m m o o v v a a l l Use only a manufacturer-approved service facility to replace the batteries. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 179 Recycling and Disposal Other Countries To request disposal guidance, contact your local waste-management authority. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 181 To specify the originator of the email or scan, use the From option. Layout To copy an ID card, print multiple pages on one sheet, or copy books or bound original documents, use the Layout feature. Xerox ® B1022 Multifunction Printer User Guide...
  • Page 182 Resolution Resolution determines how fine or grainy graphic images appear. Image resolution is measured in dots per inch (dpi). Subject To add a title or heading to an email, use the Subject option. Xerox ® B1022 Multifunction Printer User Guide...