Document Prints From Wrong Tray; Automatic 2-Sided Printing Problems; Paper Tray Fails To Close; User Guide - Xerox WorkCentre 3335 User Manual

Probable Causes
The printer is connected to an uninterruptible power
supply.
The printer is connected to a power strip shared with
other high-power devices.
D D o o c c u u m m e e n n t t P P r r i i n n t t s s f f r r o o m m W W r r o o n n g g T T r r a a y y
Probable Causes
Application and print driver have conflicting tray
selections.
A A u u t t o o m m a a t t i i c c 2 2 - - S S i i d d e e d d P P r r i i n n t t i i n n g g P P r r o o b b l l e e m m s s
Probable Causes
Unsupported or incorrect paper.
Incorrect setting.
P P a a p p e e r r T T r r a a y y F F a a i i l l s s t t o o C C l l o o s s e e
Probable Cause
The paper tray does not close fully.
Solutions
Turn off the printer, then connect the power cord to a
suitable outlet.
Plug the printer directly into the outlet or into a
power strip that is not shared with other high-power
devices.
Solutions
1 Check the tray selected in the print driver.
2 Go to the page setup or printer settings of the
application from which you are printing.
3 Set the paper source to match the tray selected in
the print driver or set the paper source to
Automatically Select.
Solutions
• Ensure that you are using a supported paper size
and weight for 2-sided printing. Envelopes and
labels cannot be used for 2-sided printing.
• For details, refer to
Weights for Automatic 2-Sided Printing
Supported Standard Paper Sizes for Automatic 2-
Sided Printing.
In the print driver Properties, select 2-Sided Print on
the Paper/Output tab.
Solution
Some debris or an object is blocking the tray.
Xerox ® WorkCentre ® 3335/3345 Multifunction Printer
Troubleshooting
Supported Paper Types and
and

User Guide

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