Fax Problems; Problems Sending Faxes - Xerox VersaLink B405 User Manual

Symptoms
Lines or streaks present in copies only made from the
document feeder.
Spots present in copies taken from the document glass.
The reverse side of the original is showing on the copy
or scan.
Image is too light or too dark.
If the problem persists, for online support information, go to www.xerox.com/office/VLB405support.

Fax Problems

Note
If the printer cannot send and receive faxes, make sure that you are connected to an approved analog
telephone line. The fax cannot send or receive when connected to a digital phone line.
If you cannot send or receive faxes correctly, refer to the following tables.

Problems Sending Faxes

Symptoms
The document is not scanned using
the document feeder.
The document is scanned at an
angle.
® ®
Xerox VersaLink B405 Multifunction Printer
User Guide
Solutions
There is debris on the document glass. When scanning,
the paper from the document feeder passes over the
debris creating lines or streaks. Clean all glass surfaces
with a lint-free cloth.
There is debris on the document glass. When scanning,
the debris creates a spot on the image. Clean all glass
surfaces with a lint-free cloth.
Turn on Background Suppression.
To lighten, darken, or adjust contrast, use the Image
Quality settings.
Causes
The document is too thick, too thin,
or too small.
The document feeder guides are not
adjusted to the width of the docu-
ment.
Troubleshooting
Solutions
Use the document glass to send the
fax.
Adjust the document feeder guides
to fit the width of the document.
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