Document Prints From Wrong Tray; Automatic 2-Sided Printing Problems - Xerox VersaLink B615 User Manual

Troubleshooting
Probable Causes
The printer may be improperly installed on the network.
The job is complex.
The print-quality mode in the print driver is set to En-
hanced.

Document Prints from Wrong Tray

Probable Causes
Application and print driver have conflicting tray selec-
tions.

Automatic 2-Sided Printing Problems

Probable Causes
Unsupported or incorrect paper.
Incorrect setting.
8-4
Solutions
• Determine if a print spooler or a computer sharing
the printer is buffering all print jobs and then spool-
ing them to the printer. Spooling can slow print
speeds.
• To test the speed of the printer, print some Informa-
tion Pages such as the Demonstration Print. If the
page prints at the rated speed of the printer, there
could be a network or printer installation issue. For
additional help, contact the system administrator.
Wait. No action needed.
Change the print-quality mode in the print driver to
Standard.
Solutions
1. Check the tray selected in the print driver.
2. Access the page setup or printer settings of the
application from which you are printing.
3. Set the paper source to match the tray selected in
the print driver or set the paper source to Automat-
ically Select.
4. Check that you have the latest print driver installed.
For details, go to www.xerox.com/of-
fice/VLB605_VLB615support.
Note
To have the print driver select the tray, set the tray used
as the paper source to Auto Selection Enabled.
Solutions
Ensure that you are using a supported paper size and
weight for 2-sided printing. Envelopes, cardstock, and
labels cannot be used for 2–sided printing. For more in-
formation, refer to Supported Paper Types and Weights
for Automatic 2-Sided Printing
Paper Sizes for Automatic 2-Sided
In the print driver Printing Options tab, select 2–Sided
Print.
®
Xerox VersaLink
and Supported Standard
Printing.
®
B605/B615 Multifunction Printer
User Guide