Copy And Scan Problems - Xerox VersaLink B405 User Manual

Troubleshooting
Symptom
The top margin is incorrect.
The printed surface of the paper is bumpy.
Spots or lines appear at regular intervals on the prints. 1.

Copy and Scan Problems

To lighten, darken, or adjust contrast, use the Image Quality settings.
8-24
Solutions
Follow the guidelines for printing on envelopes. For
details, see Guidelines for Printing
If the problem persists, use a different size envelope.
• Ensure that the paper is loaded properly.
• Ensure that the margins are set correctly in the ap-
plication you are using.
• Adjust the paper registration. For details, see
ing Paper Registration.
1. Print a solid image over the entire surface of one
sheet of paper.
2. Load the printed sheet into the tray with the printed
side face down.
3. Print five blank pages to remove debris from the
fuser rollers.
Print the Repeating Defects pages.
At the control panel, touch Device > Support >
Support Pages > Repeating Defects.
2. To determine the cause, measure the distance
between the print defects.
• 28 mm (1.1 in.) - Drum Cartridge
• 53 mm (2.1 in.) - Drum Cartridge
• 94 mm (3.7 in.) - Drum Cartridge
• 49 mm (1.9 in.) - Transfer Roller
• 80 mm (3.1 in.) - Fuser
• 95 mm (3.7 in.) - Fuser
3. If the repeating defects matches the Drum Cart-
ridge distances, replace the Drum Cartridge.
4. If the distance matches the Fuser or Transfer Roller,
call for service.
®
Xerox VersaLink
Envelopes.
Adjust-
®
B405 Multifunction Printer
User Guide