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Fault Correction
Table 11: Error Messages and Fault Correction (Continued)
Printhead too hot
Read error
Remove ribbon
Syntax error
Unknown card
Voltage error
Write error
56
Error message
Cause
Printhead is overheated
Read error when reading
from the memory card
Transfer ribbon is loaded
although the printer is set to
direct thermal printing
Printer has received an
unknown or invalid
command from the
computer.
Card not formatted,
Type of card not supported
Hardware error
Hardware error
Remedy
After pausing, the print job
will be continued
automatically. If the fault
recurs repeatedly, reduce
the heat level or the print
speed via software.
Check data of the card.
Backup data, reformat card.
For direct thermal printing
remove ribbon
For thermal transfer printing
set the printer in the
configuration or in the
software to transfer printing
Press Ignore to skip the
command or press Cancel
to cancel the print job.
Format card, use different
type of card.
Switch the printer off and
then on.
If error recurs call service.
It is shown which voltage
has failed. Please note.
Repeat the write process,
reformat card.
QL-30/60 User Guide
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