QuickLabel QL-60 User Manual
  1. Manuals
  2. Brands
  3. QuickLabel Manuals
  4. Label Maker
  5. QL-60
  6. User manual

QuickLabel QL-60 User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
U S E R G U I D E
www.quicklabel.com
Toll-Free: 877-757-7978
Tel: +1 401-828-4000
QLB180 20170918

Advertisement

Table of Contents
loading

Related Manuals for QuickLabel QL-60

Summary of Contents for QuickLabel QL-60

  • Page 1 U S E R G U I D E www.quicklabel.com Toll-Free: 877-757-7978 Tel: +1 401-828-4000 QLB180 20170918...
  • Page 3 QL-30/60 User Guide Part Number 22834676-EN-E Revision 1.1 10/2017 QuickLabel, An AstroNova™ Division World Headquarters 600 East Greenwich Ave., West Warwick, RI 02893 Tel: (877) 757-7978 Fax: (401) 822-2430 E-mail: info@QuickLabel.com www.QuickLabel.com Technical Support Tel: (877) 757-7310 E-mail: support@QuickLabel.com www.QuickLabel.com/support/...
  • Page 4 If the customer discovers a defect, this defect must be reported promptly to QuickLabel. QuickLabel will, at its option, repair the printer or repair or replace its defective component(s) at no additional charge under our QuickSwap™ Parts Service.

  • Page 5: Contact Information

    Contact Information World Headquarters 600 East Greenwich Ave. West Warwick, RI 02893 USA Toll-Free: 877-757-7978 | Tel: +1 401-828-4000 quicklabel.com European Headquarters Waldstrasse 70 63128 Dietzenbach | Germany Tel: +49 (0) 6074-31025-00 quicklabel.de Canada 3505 Rue Isabelle Suite O Brossard, QC J4Y 2R2 Tel: +1 800-565-2216 quicklabel.ca...
  • Page 6 Tel: +86 21 5868 2809 quicklabel.cn Ownership Information Congratulations and thank you for your business. Your purchase of a QuickLabel digital label printer is an investment in production flexibility and packaging efficiency. Please record the model number and serial number of your product.

  • Page 7: Declaration Of Conformity

    Manufacturer’s name and address AstroNova, Inc. Nom et adresse du fabricant 600 East Greenwich Avenue Hersteller West Warwick, RI 02893 USA Nome del costruttore Model No. QL-30 Modele No. QL-60 Model Nr. QL-30P Modello No. QL-60P QL-30M QL-60M QL-30MP QL-60MP Description of Products...

  • Page 9: Table Of Contents

    Contents Part 1: Operation ....... . 15 Chapter 1: Introduction ........17 Instructions .
  • Page 10 Setting the Head Locking System ......44 QL-30, QL-60, QL-30P, QL-60P ......44 QL-30M, QL-60M, QL-30MP, QL-60MP .
  • Page 11 Contents Chapter 10: Info ..........75 Chapter 11: Security .
  • Page 12 Contents Cleaning Interval ........121 Legal Notices .
  • Page 13 Contents Chapter 23: Firmware Updater ........155 Index .
  • Page 14 Contents QL-30/60 User Guide...

  • Page 15: Part 1: Operation

    Part 1 Operation This part provides information about printer operations. This part contains the following chapters: • “Introduction” on page 17 • “Installation” on page 19 • “Touchscreen Display” on page 25 • “Loading Media” on page 37 • “Printing Operation” on page 49 •...
  • Page 16 QL-30/60 User Guide...

  • Page 17: Introduction

    Introduction Instructions Important information and instructions in this documentation are designated as follows: Danger: Draws attention to an exceptionally great, imminent danger to your health or life due to hazardous voltages. Draws attention to a danger with high risk which, if not avoided, may result in death or serious injury.

  • Page 18: Environment

    Introduction • Do not use the device close to high-voltage power lines. • If the device is operated with the cover open, ensure that people‘s clothing, hair, jewelry etc. do not come into contact with the exposed rotating parts. • The device or parts of it can become hot while printing.

  • Page 19: Installation

    Installation Device Overview Overview Figure 1: Overview Description Cover Margin stop (only “M” devices) Margin stop Roll retainer Ribbon supply hub Ribbon take-up hub Internal rewinder (only “P” devices) QL-30/60 User Guide...

  • Page 20: Print Unit

    Installation Description Print unit Cover (not on QL-30P, QL-60P, QL-30MP, QL-60MP) Touchscreen display LED “Power on” Print unit Figure 2: Print unit Description Ribbon deflection Printhead retainer with printhead Label sensor Allen key Printhead locking lever Print roller Guide adjusting knob Guide Dispense plate QL-30/60 User Guide...

  • Page 21: Connections

    Installation Description Rewind assist roller (only “P” devices) Locking system (only “P” devices) Connections Figure 3: Connections Description Power switch Power connection jack Slot for SD card 2 USB host ports for keyboard, scanner, USB memory stick, Bluetooth adapter or service key USB full-speed device port Ethernet 10/100 Base-T Serial RS-232 port...

  • Page 22: Unpacking And Setting-Up The Printer

    Installation Unpacking and Setting-up the Printer Lift the label printer out of the box. Check label printer for damage which may have occurred during transport. Set up the printer on a level surface. Remove foam transportation safeguards near the printhead. Check delivery for completeness.

  • Page 23: Connecting The Device

    Installation Connecting the Device The standard available interfaces and connectors are shown in Figure 3. Connecting to the Power Supply The printer is equipped with a wide area power unit. The device can be operated with a supply voltage of 230 V~/50 Hz or 115 V~/60 Hz without adjustment. Check that the device is switched off.
  • Page 24 Installation QL-30/60 User Guide...

  • Page 25: Touchscreen Display

    Touchscreen Display The user can control the operation of the printer with the control panel (“Configuration” on page 79), for example: • Issuing, interrupting, continuing and canceling print jobs • Setting printing parameters, e.g. heat level of the printhead, print speed, interface configuration, language and time of day •...
  • Page 26 Touchscreen Display Start screen (Continued) Table 1: During printing In pause state After print job The touchscreen display is operated directly by touch: • To open a menu or select a menu item lightly touch the corresponding symbol. • To scroll in lists slide finger up or down on the display. QL-30/60 User Guide...
  • Page 27 Touchscreen Display Symbols on the start screen Table 2: Open the menu Repeat the last printed label Interrupt the print job Cancel all print jobs Continue the print job Feed a blank label Note: Inactive symbols are shaded. With special software or hardware configurations additional symbols appear on the start screen: Optional symbols on the start screen Table 3:...
  • Page 28 Touchscreen Display Optional symbols on the start screen (Continued) Table 3: Direct cut with CU, PCU or ST cutter installed Optional symbols on the start screen Table 4: Release printing of a single label within a print job including peeling-off, cutting...

  • Page 29: Structure Of The Menu

    Touchscreen Display Widgets in the start screen (Continued) Table 5: Warning ribbon end. The remaining diameter of the ribbon supply roll undershoots the set value. SD card installed USB memory installed Gray: Bluetooth adapter installed White: Bluetooth connection active WiFi connection active. The WiFi strength is displayed by the number of white arcs.
  • Page 30 Touchscreen Display Structure of the menu (Continued) Table 6: 1st Selection Level 2nd Selection Level 3rd Selection Level Labels Ribbon Tearing-off Cutting Peeling-off Labeling Interfaces Ethernet WLAN Network services RS-232 Errors Region Time Display Interpreter QL-30/60 User Guide...
  • Page 31 Touchscreen Display Structure of the menu (Continued) Table 6: 1st Selection Level 2nd Selection Level 3rd Selection Level Test Security Diagnostics Extras Help Service QL-30/60 User Guide...

  • Page 32: Navigation In The Menu

    Touchscreen Display Navigation in the Menu Menu levels Table 7: Start level Selection level Parameter/function level 1) To open the menu select the following icon on the start screen. QL-30/60 User Guide...
  • Page 33 Touchscreen Display 2) Select an option in the selection level. Several options have substructures again with selection levels. To return from the current level to the upper one select the back arrow icon. To leave the menu select the home icon. 3) Continue the selection until the parameter/function level is reached.
  • Page 34 Touchscreen Display Samples for parameter setting (Continued) Table 8: Numerical parameters Date/time Buttons for parameter setting Table 9: Scroll bar for rough value setting Decreasing the value step-by-step Increasing the value step-by-step Return without saving the setting Return with saving the setting Parameter is disabled, touching enables the parameter Parameter is enabled, touching disables the parameter QL-30/60 User Guide...

  • Page 35: Service Key

    Touchscreen Display Service Key A service key is required for accessing special service functions not accessible to the operator. This key switches the printer to service mode and enables: • Access to additional configuration parameters • Resetting of the service counter •...
  • Page 36 Touchscreen Display QL-30/60 User Guide...

  • Page 37: Loading Media

    Loading Media Note: For adjustments and simple installation work, use the accompanying Allen key located in the top section of the print unit. No other tools are required for the work described here. Loading Roll Media Positioning the Media Roll on the Roll Retainer Figure 7: Loading roll media Open cover (10).

  • Page 38: Inserting The Media Strip Into The Printhead

    The printing side of the labels must be visible from above. • QL-30, QL-60, QL-30P, QL-60P - Re-mount the margin stop (1) onto the roll retainer (4). Push the margin stop (1) to the roll until the roll touches the chassis and the roll retainer and a clear resistance is encountered.

  • Page 39: Setting The Label Sensor

    Loading Media Guide label strip through the label sensor (5) in such a way that it exits the print unit between the printhead and the print roller. Move guide(s) (6) against the edge(s) of the material by turning the knob (7). Setting the Label Sensor The label sensor can be shifted perpendicular to the direction of media flow for adaptation to the media.

  • Page 40: Winding Up The Media Strip In Rewind Mode

    Loading Media Winding up the Media Strip in Rewind Mode Figure 9: Guiding the media strip in rewind mode In rewind mode, the labels are wound up internally after printing for later use. Install rewind guide plate. See “Removing and Installing the Rewind Guide Plate, Dispense Plate or Tear-off Plate”...

  • Page 41: Removing The Wound Roll

    Loading Media Removing the Wound Roll Figure 10: Removing the wound roll Turn lever (1) counterclockwise to lift the printhead. Cut label strip and wind it fully around the rewinder (3). Hold rewinder (3) firmly and turn knob (2) clockwise. The rewinder spindle relaxes and the wound roll (4) is released.

  • Page 42: Winding Up The Liner In Peel-Off Mode

    Loading Media Winding up the Liner in Peel-Off mode Figure 11: Guidance of the material in peel-off mode In Peel-Off mode, the labels are removed after printing, and only the liner is wound up internally. Lift the pinch roller (4) off the rewind assist roller (3). Remove labels from the first 100 mm of the liner.

  • Page 43: Loading Fanfold Media

    (1). Move the margin stop(s) (1) in such a position that: • QL-30, QL-60, QL-30P, QL-60P - the media can pass between the margin stop and the chassis. • QL-30M, QL-60M, QL-30MP, QL-60MP - the media can pass between the two margin stops.

  • Page 44: Setting The Head Locking System

    Turn lever (6) clockwise to lock the printhead. Setting the Head Locking System QL-30, QL-60, QL-30P, QL-60P The printhead is pushed on via two plungers. The location of the outer plunger must be set to the width of the label medium used so as to: •...

  • Page 45: Ql-30M, Ql-60M, Ql-30Mp, Ql-60Mp

    Loading Media QL-30M, QL-60M, QL-30MP, QL-60MP The printhead is pushed on via two plungers (1). In the basic setting the plungers are set in the middle of the printhead retainer. This setting can be used for the most applications. Figure 14: Setting the head locking system If the print density decreases in the outer areas when using very large media, the plungers can be displaced: •...

  • Page 46: Removing And Installing The Rewind Guide Plate, Dispense Plate Or Tear-Off Plate

    Loading Media Removing and Installing the Rewind Guide Plate, Dispense Plate or Tear-off Plate To convert the printer for use in another operating mode, a rewind guide plate (2a), a dispense plate (2b) or a tear-off plate (2c) may need to be installed. Figure 15: Removing and installing the rewind guide plate, dispense plate or tear-off plate Removing a plate •...

  • Page 47: Loading Transfer Ribbon

    Position the roll. • QL-30, QL-60, QL-30P, QL-60P - Slide the roll (3) until it stops. • QL-30M, QL-60M, QL-30MP, QL-60MP - Position the roll in such a way that both ends of the roll show identical scale values.

  • Page 48: Setting The Feed Path Of The Transfer Ribbon

    Loading Media Turn lever (6) clockwise to lock the printhead. Figure 17: Transfer ribbon feed path Setting the Feed Path of the Transfer Ribbon Transfer ribbon wrinkling can lead to print image errors. The transfer ribbon deflection (3) can be adjusted so as to prevent wrinkles. Note: A maladjustment of the head locking system may also cause ribbon wrinkling.

  • Page 49: Printing Operation

    Printing Operation Attention: Printhead damage can be caused by improper handling! • Do not touch the underside of the printhead with fingers or sharp objects. • Ensure that the labels are clean. • Ensure that the label surfaces are smooth. Rough labels act like emery paper and reduce the service life of the printhead.

  • Page 50: Peel-Off Mode

    Printing Operation Peel-off Mode In Peel-off mode, the labels are automatically peeled off the liner after printing and presented for removal. The liner is wound up by the internal rewinder. This mode is available only on the peel-off printer versions. The printer must be equipped with a dispense plate. Note: Peel-off mode must be activated in the software.

  • Page 51: Cleaning

    Cleaning Cleaning Information Danger: Risk of death via electric shock! Disconnect the printer from the power supply before performing any maintenance work. The label printer requires very little maintenance. It is important to clean the thermal printhead regularly. This guarantees a consistently good printed image and plays a major part in preventing premature wear of the printhead.

  • Page 52: Cleaning The Label Sensor

    Cleaning Attention: Printhead can be damaged! Do not use sharp or hard objects to clean the printhead. Do not touch protective glass layer of the printhead. Attention: Risk of injury from the hot printhead line. Ensure that the printhead has cooled down before starting cleaning.

  • Page 53: Fault Correction

    Fault Correction Error Display The appearance of an error will be shown on the display: Figure 20: Error display The error treatment is pending on the error type. See “Error Messages and Fault Correction” on page 54. The display offers the following possibilities to continue after an error occurred: Table 10: Button in the error display Repeat The print job will be continued after clearing the error cause.

  • Page 54: Error Messages And Fault Correction

    Fault Correction Error Messages and Fault Correction Table 11: Error Messages and Fault Correction Error message Cause Remedy Barcode error Invalid barcode content, e.g. Correct the barcode content. alphanumeric characters in a numerical barcode Barcode too big The barcode is too big for Reduce the size of the the allocated area of the barcode or move it.
  • Page 55 Fault Correction Table 11: Error Messages and Fault Correction (Continued) Error message Cause Remedy No label found There are labels missing on Press Repeat repeatedly the label material until printer recognizes the next label on the material. The label format as set in Cancel current print job.
  • Page 56 Fault Correction Table 11: Error Messages and Fault Correction (Continued) Error message Cause Remedy Printhead too hot Printhead is overheated After pausing, the print job will be continued automatically. If the fault recurs repeatedly, reduce the heat level or the print speed via software.

  • Page 57: Problem Solution

    Fault Correction Problem Solution Table 12: Problem solution Problem Cause Remedy Transfer ribbon creases Transfer ribbon deflection Adjust the transfer ribbon not adjusted deflection. See “Setting the Feed Path of the Transfer Ribbon” on page 48. Head locking system not Adjust the head locking adjusted system.
  • Page 58 Fault Correction Table 12: Problem solution (Continued) Problem Cause Remedy Horizontal white lines in the Printer is used with the Set the backfeed > always print image backfeed > smart in the cut in the setup. See “Printing” or peel-off mode on page 79.

  • Page 59: Media

    Media Media Dimensions Labels Endless material / Shrink tubes Figure 21: Media dimensions Table 13: Media dimensions Dim. in mm QL-30, QL-60, QL-30M, QL-60M, Dim. Designation QL-30P, QL-60P QL-30MP, QL-60MP Label width 20 - 116 4 -110 Label height 6 - 2000...
  • Page 60 Media Table 13: Media dimensions (Continued) Dim. in mm QL-30, QL-60, QL-30M, QL-60M, Dim. Designation QL-30P, QL-60P QL-30MP, QL-60MP Width of endless material 24 - 120 4 - 114 Width of shrink tubes 4 - 85 Left margin ≥ 0 Right margin ≥...

  • Page 61: Device Dimensions

    Media Device Dimensions QL-30M, QL-60M, QL-30, QL-60, QL-30P, QL-60P QL-30MP, QL-60MP Gap sensor Printhead Peel-off edge Tear-off edge Cut edge Figure 22: Device dimensions Table 14: Device dimensions Dim. in mm QL-30M/60 QL-30/60 QL-30P/60 QL-30MP/6 Dim. Designation Distance printhead - peel-off edge 13.5...
  • Page 62 Media Table 14: Device dimensions (Continued) Dim. in mm QL-30M/60 QL-30/60 QL-30P/60 QL-30MP/6 Dim. Designation Print width 203 dpi 300 dpi 105.6 105.6 600 dpi 105.6 105.6 Distance gap/reflective sensor - material edge 5 - 60 i.e. permissible distance of reflective or cut-out marks to the material edge Distance gap/reflective sensor - middle of paper -55 - 0...

  • Page 63: Reflective Mark Dimensions

    Media Reflective Mark Dimensions Labels with marks Endless material with marks QL-30/30P QL-60/60P virtual label front edge QL-30M/30MP QL-60M/60MP virtual label front edge Figure 23: Reflective mark dimensions Table 15: Reflective mark dimensions Dim. Designation Dim. in mm Label distance >...

  • Page 64: Cut-Out Mark Dimensions

    Media Cut-out Mark Dimensions Labels with cut-out marks Endless material with cut-out marks QL-30/30P QL-60/60P QL-30M/30MP QL-60M/60MP for marginal cut-out marks minimum liner thickness 0.06 mm Figure 24: Cut-out mark dimensions QL-30/60 User Guide...
  • Page 65 Media Table 16: Cut-out mark dimensions Dim. Designation Dim. in mm Label distance > 2 Distance between print zones > 2 Width of cut-out mark > 5 for marginal cut-out > 8 Height of cut-out mark 2 - 10 Distance mark - material edge 5 - 60 Distance mark - middle of media track -53 - ±0...
  • Page 66 Media QL-30/60 User Guide...

  • Page 67: Part 2: Configuration

    Part 2 Configuration This part provides detailed information about printer configuration. This part contains the following chapters: • “Connecting Label Printer to Computer” on page 69 • “Info” on page 75 • “Security” on page 77 • “Configuration” on page 79 •...
  • Page 68 QL-30/60 User Guide...

  • Page 69: Connecting Label Printer To Computer

    Connecting Label Printer to Computer Choose from the following options for connecting a computer to the label printer: • Direct connection to the Ethernet interface. See “Connecting Label Printer via Ethernet Interface” on page 70. • Connection via a computer network to the Ethernet interface. See “Connecting Label Printer via Ethernet Interface”...

  • Page 70: Print Services Raw-Ip And Lpr/Lpd In Ms Windows

    Connecting Label Printer to Computer Description Serial RS-232 port I/O interface (Option) USB host port for keyboard, scanner, USB memory stick, Bluetooth adapter or service key Print Services Raw-IP and LPR/LPD in MS Windows • Install a standard TCP/IP port as additional port for printing. •...

  • Page 71: Setting Up A Wlan Connection

    Connecting Label Printer to Computer • Set up print service if necessary. See “Print Services Raw-IP and LPR/LPD in MS Windows” on page 70. • Adjust Windows printer setting. See “Adjusting Windows Printer Setting” on page 70. Attention: Do not change the settings of the “IP” and “Gateway” on the printer web interface, as otherwise the connection to the printer may be lost.

  • Page 72: Connecting Label Printer Via Rs-232 Interface

    A printer driver must be installed if a USB interface will be used for connection. The printer driver for your unit is found on the “Installer DVD” which is included in the delivery or on QuickLabel.com. 1) Switch label printer off.

  • Page 73: Setting Up A Bluetooth Connection

    Connecting Label Printer to Computer 3) Configure the interface parameters of the interface matching to the settings of the computer. See “Interfaces” on page 87. Setting Up a Bluetooth Connection To set up a Bluetooth connection a Bluetooth USB Adapter (Part No. 5977732) is required. Note: Bluetooth software is delivered with the Bluetooth USB Adapter.
  • Page 74 Connecting Label Printer to Computer QL-30/60 User Guide...

  • Page 75: Chapter 10: Info

    Info The Info function provides an overview of important status information on the display of the printer. • Start menu. • Select Info. • Return with Close. The following parameters are displayed: Table 18: Info display Line Meaning Example Printer type QL-30 Version number and creation date of the Firmware V5.00...
  • Page 76 Info Table 18: Info display (Continued) Line Meaning Example IPv6 address of the printer when WLAN IPv6 connected to a network via WLAN MAC address of the WLAN adapter WLAN MAC e8:4e:06:37:59:30 Zeroconf host name mDNS ql-999163.local Resolution, number of dots and revision of the printhead 300dpi, 1248dots Rev.

  • Page 77: Security

    Security In the Security menu the access rights for several printer functions can be set. • Start menu. • Select Security. Table 19: Parameters of the Security menu Icon Parameter Meaning Default PIN protection Password to protect certain parameters 0000 and functions accessible by the control panel.
  • Page 78 Security Table 19: Parameters of the Security menu (Continued) Icon Parameter Meaning Default Security web Authentication type for the SOAP Digest service protocol * Access only when Interfaces > Network services > Web service = “On” Password web Password for the SOAP protocol soap service * Access only when Interfaces >...

  • Page 79: Configuration

    Configuration Configuration via Control Panel A host of parameters for configuring the printer are found in the Setup menu. • Configure the printer via the control panel during initial commissioning and when making major changes to the operational conditions. • For changes required for processing different print jobs use software settings.
  • Page 80 Configuration Table 20: Parameters of the Setup > Printing menu (Continued) Icon Parameter Meaning Default Print speed Basic print speed setting. 50 mm/s The print speed can be re-specified for each print job via software. The basic setting is not changed by this. The print speed setting also affects the test printouts.
  • Page 81 Configuration Table 20: Parameters of the Setup > Printing menu (Continued) Icon Parameter Meaning Default Backfeed Method for backfeeding the label smart medium. Backfeeding is necessary in the cutting and peel-off modes since a label is pushed out passed the front edge of the next label above the print line when peeling off/cutting.

  • Page 82: Labels

    Configuration Table 20: Parameters of the Setup > Printing menu (Continued) Icon Parameter Meaning Default Reprint Printing of another label with the Re-render information of the previous print job by touching This function can be executed until the print buffer is cleared with •...

  • Page 83: Ribbon

    Configuration Table 21: Parameters of the Setup > Labels menu (Continued) Icon Parameter Meaning Default Extrapolate labels The positions of the labels which are between the label sensor and the printhead are calculated from the first label recognized by the sensor and the programmed label distance.

  • Page 84: Cutting

    Configuration Table 23: Parameters of the Setup > Tearing-off menu Icon Parameter Meaning Default Tear-off mode Positioning the label medium for tearing off at the tear-off plate. • On: Additional advancement of the label medium which positions the label gap after the last printed label at the dispense plate.

  • Page 85: Peeling-Off

    Configuration Peeling-off Note: If peel-off module is not installed, access only with service key inserted. • Start menu. • Select Setup > Peeling-off. Table 25: Parameters of the Setup > Peeling-off menu Icon Parameter Meaning Default Peel-off position Shift the position of the dispensed label 0.0 mm relative to the dispensing edge.
  • Page 86 Configuration Table 26: Parameters of the Setup > Labeling menu (Continued) Icon Parameter Meaning Default Cycle sequence Setting the application mode Print-Apply Print-Apply/Apply-Print • Print-Apply: An external start signal releases the print of a label and following the application of the label. After a cycle is complete, the pad without label waits in the start position.

  • Page 87: Interfaces

    Configuration Table 26: Parameters of the Setup > Labeling menu (Continued) Icon Parameter Meaning Default Support delay off Setting the switch-off delay (max. 2.5 s) 0 ms for the supporting air between the end of label forwarding and switching on the supporting air.
  • Page 88 Configuration Ethernet Table 27: Parameters of the Setup > Interfaces > Ethernet menu Icon Parameter Meaning Default Hostname Unique identification of the printer in a generated of network in a human readable format OEM name and the last six digits of the MAC address DHCP...
  • Page 89 Configuration Table 28: Parameters of the Setup > Interfaces > WLAN menu (Continued) Icon Parameter Meaning Default > DHCP Ethernet > DHCP >> IP address Ethernet > IP address >> Netmask Ethernet > Netmask >> Gateway Ethernet > Gateway >>> Gateway Ethernet >...
  • Page 90 Configuration Table 29: Parameters of the Setup > Interfaces > Network services menu (Continued) Icon Parameter Meaning Default Zeroconf Activation of the auto-configuring Zeroconf method for ad-hoc networks RS-232 Table 30: Parameters of the Setup > Interfaces > RS-232 menu Icon Parameter Meaning...

  • Page 91: Errors

    Configuration Table 31: Parameters of the Setup > Interfaces > I/O menu (Continued) Icon Parameter Meaning Default REPRINT mode Configuration of the I/O signal REPRINT Edge • Edge: A label will be repeated by switching on 24V between REPRINT and GND_EXT. •...

  • Page 92: Region

    Configuration Table 32: Parameters of the Setup > Errors menu (Continued) Icon Parameter Meaning Default • On: With faulty barcode contents or Barcode error size specifications, printing is interrupted. • Off: Printing is not interrupted if an error occurs. If barcode contents are faulty, the printer attempts to replace the incorrect data with valid characters (e.g.

  • Page 93: Time

    Configuration Time • Start menu. • Select Setup > Time. Table 34: Parameters of the Setup > Time menu Icon Parameter Meaning Default Date Setting of the system date in the format DD.MM.YYYY. The print output of the date occurs in the format set via the Country parameter.

  • Page 94: Display

    Configuration Display • Start menu. • Select Setup > Display. Table 35: Parameters of the Setup > Display menu Icon Parameter Meaning Default Orientation Adaptation of the display contents to the 0° display orientation. Brightness Brightness of the LCD display. Time powersave Time between the last operation and 5 min...

  • Page 95: Zpl

    Configuration Table 36: Parameters of the Setup > Interpreter menu (Continued) Icon Parameter Meaning Default Choosing between the programming JScript languages JScript and ZPL for printing with LPD RawIP Choosing between the programming JScript languages JScript and ZPL for printing with RawIP Bluetooth Choosing between the programming...

  • Page 96: Status Tab

    Configuration 2) Call the web interface by entering the IP address via HTTP (e.g. http://192.168.100.208). The “Status” tab is opened on the home screen. The web interface contains the following tabs: • Status: general status description. See “Status Tab” on page 96. •...

  • Page 97: Setup Tab

    Configuration A list of the events which have occurred since the printer was switched on is to be found in the left bottom section of the tab. The right section of the tab shows the current printer display information. Note: By clicking the buttons the printer can be operated in the same manner as by using the touchscreen on the device.

  • Page 98: Security Tab

    Configuration Security Tab On the “Security” tab the access rights for several printer functions can be set. The tab contains the same parameters as the Security menu of the Setup page. See “Setup Tab” on page 97. Figure 29: “Security” tab on the printer web interface To change a parameter: 1) Locate parameter in the tree structure.

  • Page 99: Devices Tab

    Configuration Devices Tab The “Devices” tab provides an overview of the most important hardware components installed in the printer and the optional devices connected. Figure 30: “Devices” tab on the printer web interface The contents of the display correspond with those of the Device list. See “Device List”...

  • Page 100: Fonts Tab

    Configuration Fonts Tab The most important parameters of the fonts available in the printer are listed on the “Fonts” tab. The table contains both the original fonts in the printer and other fonts loaded into the printer. Figure 31: “Fonts” tab on the printer web interface The parameters correspond to those in the Font list.

  • Page 101: Help Menu

    Figure 32: “Help” menu on the printer web interface In the Help menu, you can: • Check the firmware version and availability of updates. • Visit the QuickLabel website. • View information about the version and the latest alterations of the web interface. QL-30/60 User Guide...
  • Page 102 Configuration QL-30/60 User Guide...

  • Page 103: Test Functions

    Test Functions Overview The Test menu contains test functions providing information on: • the most important configuration parameters • the fonts available in the printer • important hardware components and connected peripheral devices • the print image quality and state of the thermal printhead •...

  • Page 104: Font List

    Test Functions The printout can be canceled with the following icon: Figure 33: Status print Parameters marked italic are only printed when the printer is equipped with the respective optional assembly or when the service key is inserted Font list The Font list function prints the most important parameters of the fonts available in the printer in tabular form.

  • Page 105: Device List

    Test Functions The printout can be canceled with the following icon: Font list Thu Aug 11 09:44:06 2016 QL-30 Firmware V5.00 (Jul 28, 2016) - #164162031171 Name Type Description _DEF1 Bitmap Default Font 12x12 dots _DEF2 Bitmap Default Font 16x16 dots _DEF3 Bitmap Default Font 16x32 dots...
  • Page 106 Test Functions 3) Start menu. 4) Select Test > Device list. The printout can be canceled with the following icon: Figure 35: Device list Parameters marked italic are only printed when the service key is inserted Table 39: Parameters of the Device list Name Description Type and serial number of the PCB CPU...

  • Page 107: Test Grid

    Test Functions Table 39: Parameters of the Device list (Continued) Name Description USB [a] Speed Type and revision of installed USB devices • a: number of USB device • Speed: data transfer speed (low, full, high) The following properties are only displayed when the service key is inserted: •...

  • Page 108: Wifi Status

    Test Functions The printout can be canceled with the following icon: Figure 36: Test grid WiFi Status Note: Access only when WLAN is activated! The WiFi status function prints out a list with the most important parameters of the accessible Wireless Access Points.
  • Page 109 Test Functions The printout can be canceled with the following icon: Figure 37: WiFi status Table 40: Parameters of the WiFi status Name Description Channel Channel; frequency range of the Access Point Name/BSS ID Name of the wireless LAN MAC address of the Access Points Signal level Scale of the WiFi signal strength Security...
  • Page 110 Test Functions QL-30/60 User Guide...

  • Page 111: Diagnostic Functions

    Diagnostic Functions The Diagnostics menu contains several functions for troubleshooting. ASCII Dump Mode ASCII Dump Mode offers the option of checking incoming control sequences at an interface. The commands are printed out as text. In addition, a corresponding error message is printed out immediately after an error occurs.

  • Page 112: Example

    Diagnostic Functions Example Figure 38: Example label printed normally Figure 39: Example label printed in ASCII dump mode The control characters (ASCII-Code 00...31) are presented in stylized design. Label Profile The Label profile function carries out a longer label advance. It saves the values measured by the label sensor here and then prints them out in a diagram.
  • Page 113 Diagnostic Functions 4) Select Diagnostics > Label profile. The printer performs a longer label advance. The label sensor measures the transparency/reflection capacity of the label material here. The message Insert appears in the display once the advance is complete. 5) Insert printable medium (labels, continuous media) which extends across the entire printing width.

  • Page 114: Event Log

    Diagnostic Functions Table 41: Information in Label profile Description Date and time of the printout Device type Version and creation date of the firmware Serial number of the PCB CPU Firmware version and serial number of the label sensor Coordinate in the direction of media flow at which the label start was detected Type of peripheral device connected Print speed, method of label detection (Gap sensor / Bottom-reflect...

  • Page 115: Save Data Stream

    Diagnostic Functions 4) Select Diagnostics > Event log. Figure 41: Event log Save Data Stream Note: Access only with external storage device! The function Save data stream allows you to store data incoming via an interface as a .lbl file to an external storage device (SD card, USB memory module) installed on the printer.

  • Page 116: Save Print Image

    Diagnostic Functions 8) To complete the function select Diagnostics > Save data stream again and confirm with OK. The .lbl file will be stored in the root of the storage device. Figure 42: Saved data stream Save Print Image The function Save print image allows you to store the last printed image as a .png file to an external storage device (SD card, USB memory module) installed on the printer.

  • Page 117: Save System Log

    Diagnostic Functions 6) Confirm the selection. The .png file will be stored in the root of the storage device. Figure 43: Saved print image Save System Log Note: Access only with external storage device! The function Save system log allows you to store several system files packed to a .zip file to an external storage device (SD card, USB memory module) installed on the printer.
  • Page 118 Diagnostic Functions 6) Confirm the selection. The display shows the several steps of saving. Figure 44: System log saving 7) Confirm the completion of saving. The .zip file will be stored in the root of the storage device. QL-30/60 User Guide...

  • Page 119: Extras

    Extras Firmware Update Note: The firmware file can be obtained from the internet. Note: Access only with external storage device! 1) Copy the firmware file to the “misc” directory of the storage device. This can be done on a computer or via FTP on the printer. 2) Insert the prepared storage device into the printer.

  • Page 120: Load Settings

    Extras 6) Confirm the selection. The .xml file will be stored in the folder /misc of the storage device. An error message appearing during the saving procedure may be caused by an unreadable medium (e.g. unknown medium, unformatted medium). See “Format Storage” on page 148. Load Settings A printer configuration previously saved to a storage device can be loaded with the Load settings function.

  • Page 121: Reset Passwords

    Extras Reset Passwords The function Reset passwords allows you to reset all passwords for the network services to the default values. 1) Start menu. 2) Select Extras. If the menu is protected via a PIN, a prompt appears in the display. Enter the code number and confirm it.

  • Page 122: Legal Notices

    Extras 3) Select Cleaning interval. 4) Select a new value and confirm the selection. Legal Notices The Legal notices function shows the licenses and software libraries of third party solutions used in the printer firmware. 1) Start menu. 2) Select Extras. If the menu is protected via a PIN, a prompt appears in the display.

  • Page 123: Chapter 16: Help

    Help The Help menu contains video clips about important operations. 1) Start menu. 2) Select Help. A list of clips will be shown. 3) Select a clip. The playback of the clip will start. Figure 45: Help video clip The playback can be controlled by buttons: Table 43: Buttons for playback control Button Description...
  • Page 124 Help QL-30/60 User Guide...

  • Page 125: Service Functions

    Service Functions Reset Service Counter Note: Access only with service key inserted! The printer has total and service counters. • Total counter: The total counter contains the values for the entire service life of the printer up to now. The values of the total counter are displayed in the Info menu and in the Status print.

  • Page 126: Length Correction

    Service Functions With the Calibrate label sensor function the label sensor can be adjusted. This is necessary if the sensor itself or CPU PCB has been changed. 1) Insert service key into a USB host interface. 2) Start menu. 3) Select Service > Calibrate label sensor. The display shows Remove labels.

  • Page 127: I/O Interface

    I/O Interface For use in a network the printer is equipped with an I/O interface. Pin Assignment The interface has a 25 pin SUB-D connector. Pin 1 Pin 14 Pin 25 Pin 13 Figure 46: I/O interface Note: The function of the outputs on the pins 4, 9, 10, and 21 can be re-defined temporarily by direct programming (e.g.
  • Page 128 I/O Interface Table 45: Pin assignment of the I/O interface (Continued) Activation / Active Signal Name Description State JOBRDY Print job ready +24 V on Pin 9 Print jobs are stored in the print module. Bit 1 User Bit 1 is set READY Printer is ready +24 V on Pin 10...
  • Page 129 I/O Interface Table 45: Pin assignment of the I/O interface (Continued) Activation / Active Signal Name Description State RSTERR Reset Switch on +24 V between Pin 18 and Error state of the printer will Pin 25 be reset. P24_INT Internal operating voltage +24 V, Si T 100mA for external consumers e.g.

  • Page 130: Circuit Diagram Of Inputs And Outputs

    I/O Interface Circuit Diagram of Inputs and Outputs Digital Inputs Digital Outputs • Conform to IEC/EN 61131-2 (Type 3) • Conform to IEC/EN 61131-2 • Operating voltage: 24 V DC (9,6..35 V) • Operating voltage: 24 V DC (11..35 V) •...

  • Page 131: Solution Examples

    I/O Interface Pin 20 P24_EXT Pin 3 Pin 4 FEEDON Pin 5 Pin 9 JOBRDY Pin 10 READY Pin 15 RIBWARN Pin 21 PEELPOS Pin 22 ERROR Pin 25 GND_EXT Figure 48: Connecting outputs Solution Examples Peeling-off on Demand with Present Sensor PS800 / PS900 In the standard peel-off mode a label will be printed immediately after the previous label has been taken from the peel position.
  • Page 132 I/O Interface 4) Activate START to start the next cycle. FEEDON GND_INT JOBRDY READY REPRINT START PAUSE RIBWARN LBLREM JOBDEL RSTERR P24_INT P24_EXT PEELPOS ERROR STOP GND_EXT Figure 49: Operation with external voltage supply FEEDON GND_INT JOBRDY READY REPRINT START PAUSE RIBWARN LBLREM...

  • Page 133: Peeling-Off On Demand Without Present Sensor

    I/O Interface Peeling-off on Demand without Present Sensor In the peel-off mode with PS800 or PS900 the label removal from the peel position is detected by an optical sensor. Using the I/O interface the label removal can be confirmed by the external signal LBLREM. That way it is possible to operate the printer in peel-off mode without present sensor.
  • Page 134 I/O Interface 5) Activate START to start the next cycle. FEEDON GND_INT JOBRDY READY REPRINT START PAUSE RIBWARN LBLREM JOBDEL RSTERR P24_INT P24_EXT PEELPOS ERROR STOP GND_EXT Figure 51: Operation with external voltage supply FEEDON GND_INT JOBRDY READY REPRINT START PAUSE RIBWARN LBLREM...
  • Page 135 I/O Interface Starting Print and Confirming Label Removal with Signal LBLREM Requirements: • Operation without present sensor. • External circuit as shown in Figure 53 / Figure 54 • Setting Printing > Print on Demand = “On”. • Setting Interfaces > I/O > START mode = “Level”. •...
  • Page 136 I/O Interface The next cycle will be started. FEEDON GND_INT JOBRDY READY REPRINT START PAUSE RIBWARN LBLREM JOBDEL RSTERR P24_INT P24_EXT PEELPOS ERROR STOP GND_EXT Figure 53: Operation with external voltage supply FEEDON GND_INT JOBRDY READY REPRINT START PAUSE RIBWARN LBLREM JOBDEL RSTERR...
  • Page 137 I/O Interface Starting Print and Confirming Label Removal with Signal START Requirements: • Operation without present sensor. • External circuit as shown in Figure 55 / Figure 56 • Setting Printing > Print on Demand = “On”. • Setting Interfaces > I/O > START mode = “Level”. •...
  • Page 138 I/O Interface 5) Activate START again to start the next cycle. FEEDON GND_INT JOBRDY READY REPRINT START PAUSE RIBWARN LBLREM JOBDEL RSTERR P24_INT P24_EXT PEELPOS ERROR STOP GND_EXT Figure 55: Operation with external voltage supply FEEDON GND_INT JOBRDY READY REPRINT START PAUSE RIBWARN...

  • Page 139: Cutting On Demand With Cutter Cu400

    I/O Interface Cutting on Demand with Cutter CU400 In the standard cut mode all labels of a print job will be printed and cut one after another without interruption. Using the I/O interface the print job can be split into single steps with printing and cutting each one label.
  • Page 140 I/O Interface 3) Activate START to start the next cycle. FEEDON GND_INT JOBRDY READY REPRINT START PAUSE RIBWARN LBLREM JOBDEL RSTERR P24_INT P24_EXT PEELPOS ERROR STOP GND_EXT Figure 57: Operation with external voltage supply FEEDON GND_INT JOBRDY READY REPRINT START PAUSE RIBWARN LBLREM...

  • Page 141: Pausing And Continuing A Print Job

    I/O Interface Pausing and Continuing a Print Job In the standard operation without a peripheral device connected all labels of a print job will be printed without interruption. To adapt the label output of the printer (e.g. to an external device with a lower transport speed) the print job can be interrupted.
  • Page 142 I/O Interface The print job will be continued. FEEDON GND_INT JOBRDY READY REPRINT START PAUSE RIBWARN LBLREM JOBDEL RSTERR P24_INT P24_EXT PEELPOS ERROR STOP GND_EXT Figure 59: Operation with external voltage supply FEEDON GND_INT JOBRDY READY REPRINT START PAUSE RIBWARN LBLREM JOBDEL RSTERR...

  • Page 143: Ftp Printer Management

    FTP Printer Management The File Transfer Protocol (FTP) allows you to manage and transfer files on the network via the Ethernet interface or WLAN card. An FTP program (FTP client) is required which supports the “binary” transfer mode to manage the printer. The printer functions as an FTP server. FTP printer management is comprised of four functions: •...

  • Page 144: Ftp Access To Storage Devices

    FTP Printer Management An empty folder of the FTP server will be shown. 2) Copy a label file in JScript or ZPL format to the folder of the FTP server. Printing of the label file is started immediately. The corresponding file is deleted once the print job is complete.

  • Page 145: Storage Devices

    Storage Devices Label descriptions, graphics, fonts, and database information can be saved for the long-term on memory media. Note: Always create a backup copy of external devices in case of a malfunction. Suitable Storage Devices External Devices • USB flash drive at USB host interface •...

  • Page 146: Writing

    Storage Devices Writing The storage devices can be written to in several ways. The most functionally secure way is writing to the storage device via a data interface. Note: The device selected as Default storage is written to by default. To write to another device specify the path name of the device in the file name (see Programming Manual).

  • Page 147: Print File List

    Storage Devices If additional input on the label description is required, the display requests to enter the variable data. For label descriptions with a variable label quantity, a prompt to enter the label quantity is displayed. 4) Enter the label quantity/variable data and select to start the print job. Print File List The Print file list function creates a list of the files stored on the default storage device.

  • Page 148: Format Storage

    Storage Devices 8) Select destination device and folder. 9) Confirm the selection. The files are copied. The display shows the message “Copied ... file(s) to [Destination]” 10) Select Continue to return to the Storage menu. Format Storage The Format function can be used to delete all data from a storage device. This reformats the storage device.

  • Page 149: Remote Access Via Vnc

    Remote Access via VNC Note: For the remote access via VNC the firmware version 5.03 or later must be installed. VNC is software that allows remote control of a printer's operation control panel (server) via a computer (client) through input devices like keyboard and mouse. VNC is not platform dependent and enables the use of a Windows computer as well as a mobile Android or iOS system as an external remote control.
  • Page 150 Remote Access via VNC QL-30/60 User Guide...

  • Page 151: External Keyboard

    External Keyboard An external keyboard or a compatible input device (e.g. barcode scanner) can be connected directly to the printer. Using an external keyboard facilitates the entry of variable data while processing print jobs and printing from storage devices. Input prompts and the data received from the keyboard are shown in the display. Connecting External Keyboard Any HID compatible USB keyboard can be connected to the printer.

  • Page 152: Special Key Functions

    External Keyboard Table 49: Keyboard settings with double assignment (Continued) Keyboard First assignment Second assignment Macedonia Latin Cyrillic Russia Latin Cyrillic Thailand Latin Thai Arabic Latin Arabic Special Key Functions General Table 50: Special key functions: general [F1] Executes the Load label storage device function. [F2] Prints an additional label from the last print job.

  • Page 153: In The Menu And For Entry Of Variable Data

    External Keyboard In the menu and for entry of variable data Table 51: Special key functions: Menu and data input [Enter] Confirms the input. [Esc] Cancels the input and returns. [Shift][Entf] Clears the input line. Attention: When using a scanner operated as keyboard emulation ensure that the same character set is set for both the scanner and the printer.
  • Page 154 External Keyboard QL-30/60 User Guide...

  • Page 155: Chapter 23: Firmware Updater

    Firmware Updater The Firmware Updater, which can be downloaded from the QuickLabel website, offers an easy way to transfer firmware files from the computer to the printer. With the Firmware Updater it is possible to start a firmware update via USB, Ethernet or serial interface: 1) Start the Firmware Updater.
  • Page 156 Firmware Updater QL-30/60 User Guide...

  • Page 157: Index

    Index ASCII Dump Mode ......111 Environment ......18 Error Display .
  • Page 158 Index Ribbon ........83 RS-232 ........72 Keyboard Assignment .

This manual is also suitable for:

Ql-30

Table of Contents