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Error Code
074-210
074-212
077-211
077-212
077-214
077-314
078-216
078-250
081-799
091-313
091-314
091-407
092-315
092-323
093-426
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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[Cause]
Tray 4 malfunction
[Remedy] Confirm the paper loading condition for the Tray, and then switch off the
machine power, make sure that the touch screen is blank, and then switch on
the machine power. If the error still is not resolved, contact our Customer
Support Center. You can use a tray other than Tray 4.
[Cause]
Tray 4 malfunction
[Remedy] Contact our Customer Support Center. You can use a tray other than Tray 4.
[Cause]
Detected the installation of a tray of a different type than expected.
[Remedy] Contact our Customer Support Center.
[Cause]
An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the same message is displayed again,
contact our Customer Support Center.
[Cause]
An error occurred in the High Capacity Feeder.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the error still is not resolved, contact our
Customer Support Center.
[Cause]
An error occurred in Tray 6 (HCF).
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the error still is not resolved, contact our
Customer Support Center.
[Cause]
[Fax Transfer from Address Book] is set to [On], but the fax number of the
forwarding destination is not registered in the Address Book.
[Remedy] Register the fax number of the forwarding destination in the Address Book, or
set [Fax Transfer from Address Book] to [Off].
[Cause]
An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the same message is displayed again,
contact our Customer Support Center.
[Cause]
An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the same message is displayed again,
contact our Customer Support Center.
[Cause]
An error occurred in the drum cartridge [R1].
[Remedy] Pull out the drum cartridge [R1], and then insert the cartridge again.
[Cause]
An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the same message is displayed again,
contact our Customer Support Center.
[Cause]
An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the same message is displayed again,
contact our Customer Support Center.
[Cause]
An error occurred in the toner cartridge [K] (black).
[Remedy] Pull out the toner cartridge [K] (black), and then insert the cartridge again.
Cause and Remedy
Error Code
15
475
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