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Error Code
012-210
012-211
012-212
012-213
012-221
012-223
012-224
012-231
012-243
012-249
012-259
012-260
012-263
012-265
012-268
012-269
012-280
012-282
012-283
012-284
012-291
012-295
012-296
012-311
012-313
012-314
012-315
012-334
012-349
012-353
012-370
012-373
012-374
012-381
013-210
013-211
013-212
013-213
013-220
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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[Cause]
Finisher malfunction
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the error still is not resolved, contact our
Customer Support Center.
[Cause]
Lower Center Tray (Right Middle Tray) malfunction
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the error still is not resolved, contact our
Customer Support Center.
[Cause]
An error occurred in the finisher.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the error still is not resolved, contact our
Customer Support Center.
[Cause]
An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the same message is displayed again,
contact our Customer Support Center
[Cause]
An error occurred in the finisher.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the error still is not resolved, contact our
Customer Support Center.
[Cause]
An error occurred in the Booklet Unit.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and
then switch on the machine power. If the error still is not resolved, contact our
Customer Support Center.
Cause and Remedy
Error Code
15
413
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