Table of Contents
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15 Problem Solving
Error Code
026-703
026-704
026-705
026-706
026-707
026-708
026-709
026-710
026-711
15
026-712
026-718
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
452
Downloaded From ManualsPrinter.com Manuals
[Cause]
Authentication is canceled when adding documents during faxing or
scanning.
[Remedy] Authenticate when adding documents.
[Cause]
An error occurred during processing DocuWorks documents.
[Remedy] Print using the print driver (PCL, etc.) from DocuWorks Viewer.
[Cause]
Unable to process for DocuWorks documents because of insufficient memory
space.
[Remedy] Change the [Image Quality] setting from [High Resolution] to [High Quality],
or from [High Quality] to [Standard]. Or, add memory. If the error still is not
resolved, increase memory. If the problem persists even after adding memory
to the maximum capacity, print using the print driver (PCL, etc.) from
DocuWorks Viewer.
[Cause]
Attempted to print a DocuWorks document of which printing is prohibited.
[Remedy] Release the print prohibited settings using DocuWorks Viewer, and then
execute the operation again.
[Cause]
When processing password-protected DocuWorks documents, the password
entered does not match that of the DocuWorks document.
[Remedy] Set the correct password on ContentsBridge.
[Cause]
Exceeded the maximum limit for the scan data size that can be stored for one
job with Store & Send Link.
[Remedy] Take one of the following measures:
1) Reduce the resolution (scan quality) of the scan parameters and execute
the operation again.
2) Reduce the image with magnification of the scan parameters (such as A3 >
A4) and then execute the operation again.
3) If [Store & Send Link - Maximum File Size] is set to a small value, increase
the value.
[Cause]
The capacity of the hard disk that can be used to store scan data with Store &
Send Link is insufficient.
[Remedy] Wait around one day, and when capacity becomes available as a result of the
automatic deletion of files, execute the operation again.
[Cause]
The machine has received and e-mail encrypted by S/MIME, but does not
support the encryption method.
[Remedy] Take one of the following measures:
Ask the sender to send the e-mail encrypted by 3DES.
Disable the FIPS140 validation mode of the machine.
[Cause]
Exceeded the maximum size allowed for a multi-page file when scanning.
[Remedy] Take one of the following measures:
1) Reduce the resolution (scan quality) of the scan parameters and execute
the operation again.
2) Reduce the number of document pages and then execute the operation
again.
The maximum size is 2 GB for TIFF, XPS, and PDF, and 1 GB for XDW.
[Cause]
An error occurred while operating from CentreWare Internet Services.
[Remedy] Retry after waiting for a while.
[Cause]
Incompatible print parameters are used. The combination of the specified
features such as Document Size, Paper Size, Paper Tray, 2 sided printing,
and Output Tray is incompatible.
[Remedy] Confirm the print data, and try printing again.
Cause and Remedy
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