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Error Code
027-515
027-516
027-518
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
Downloaded From ManualsPrinter.com Manuals
[Cause]
The machine failed to transfer data using SMB of the Scan to PC service
because an error has been occurred.
[Remedy] Take the following measures:
Set the DNS server address.
Set the target SMB server address using IP address.
[Cause]
The machine failed to transfer data using SMB of the Scan to PC service
because access to the SMB server could not be found.
[Remedy] Take one of the following measures:
Check the following conditions to determine whether the destination SMB
server and the machine are set up properly for network communications:
- Network cables are plugged in securely
- TCP/IP settings
- Communications of port 137 (UDP), port 138 (UDP), port 139 (TCP)
Check the following conditions to determine whether the computer correctly
operates as an SMB server:
- File Sharing service for Microsoft Network is activated.
- NetBIOS over TCP/IP for TCP/IP is activated.
- File Sharing service (communicating via port 137 (UDP), port 138
(UDP), and port 139 (TCP)) is authorized for the Firewall settings.
For communications over subnet, confirm the WINS server settings, and
check whether the server address can be resolved correctly.
For Windows NT 4.0 Server/Workstation, execute the following procedures
to check whether the NetBIOS interface device is activated on the
destination SMB server:
1) Select [Start] > [Settings] > [Control Panel].
2) Display [Services], and then select [Messenger] service.
3) Select [Startup] > [Auto] > [OK], and then select [Close].
4) Select [Devices] in the [Control Panel], and then select [NetBIOS
Interface].
5) Select [Startup] > [Auto] or [Manual] > [OK], and then select [Close].
6) Reboot the computer.
[Cause]
The machine failed to transfer data using SMB of the Scan to PC service
because the specified password was incorrect.
When the server is Macintosh, the specified user may not have been
registered as a user who is permitted to use Windows Sharing.
[Remedy] Confirm the password for the shared folder.
When the server is Macintosh, specify a user who is permitted to use
Windows Sharing.
Cause and Remedy
Error Code
15
455
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