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Error Code
017-713
017-714
017-715
017-716
017-717
017-718
017-719
017-723
018-400
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
Downloaded From ManualsPrinter.com Manuals
[Cause]
The SMTP server does not support STARTTLS.
[Remedy] Change SSL/TLS communication setting to other than [STARTTLS].
[Cause]
SSL connection to the SMTP server failed.
[Remedy] Confirm whether the SMTP server supports SSL connection. If the server
supports it, check the port number of the SMTP server. If the error still is not
resolved, contact our Customer Support Center.
[Cause]
SMTP server SSL server authentication error. The server certificate is invalid.
[Remedy] Use the valid SSL server certificate of the SMTP server. You can avoid this
error by setting [SMTP-SSL/TLS Communication] in [SSL/TLS Settings] to
[Disabled], however the validity of the server cannot be warranted.
[Cause]
SMTP server SSL server authentication error. It is before the valid period of
the server certificate.
[Remedy] Use the valid SSL server certificate of the SMTP server. You can avoid this
error by setting [SMTP-SSL/TLS Communication] in [SSL/TLS Settings] to
[Disabled], however the validity of the server cannot be warranted.
[Cause]
SMTP server SSL server authentication error. The server certificate expired.
[Remedy] Use the valid SSL server certificate of the SMTP server. You can avoid this
error by setting [SMTP-SSL/TLS Communication] in [SSL/TLS Settings] to
[Disabled], however the validity of the server cannot be warranted.
[Cause]
SMTP server SSL server authentication error. The server name and
certificate do not match.
[Remedy] Use the valid SSL server certificate of the SMTP server. You can avoid this
error by setting [SMTP-SSL/TLS Communication] in [SSL/TLS Settings] to
[Disabled], however the validity of the server cannot be warranted.
[Cause]
SMTP server SSL server authentication error. SSL authentication internal
error.
[Remedy] Execute the operation again. If the error still is not resolved, contact our
Customer Support Center.
[Cause]
Character strings the DocuWorks Direct Print feature does not support are
used.
[Remedy] Print the file from DocuWorks Viewer via the PCL print driver.
[Cause]
Although IPSec is enabled, the IPSec settings are inconsistent.
Although [Authenticated by Preshared Key] is set in [IKE Authentication
Method], a passcode is not set.
Although [Authenticated by Digital Signature] is set in [IKE Authentication
Method], an IPSec certificate is not set.
[Remedy] Remove the inconsistency of the IPSec settings, and enable IPSec again.
When [Authenticated by Preshared Key] is set in [IKE Authentication
Method], set the passcode.
When [Authenticated by Digital Signature] is set in [IKE Authentication
Method], set an IPSec certificate.
Cause and Remedy
Error Code
15
433
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