Page 1 ApeosPort-V C7780 ApeosPort-V C6680 ApeosPort-V C5580 DocuCentre-V C7780 DocuCentre-V C6680 DocuCentre-V C5580 Administrator Guide...
Page 2 The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss. Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking.
Page 3: Table Of Contents
Table of Contents Table of Contents Before Using the Machine........................13 Preface ................................... 14 Types of Manuals............................... 15 Using This Guide ..............................16 Organization of This Guide........................16 Conventions ..............................17 Interface Cables ..............................19 Using the USB Interface........................... 19 Using the Ethernet Interface........................19 Power Saver Mode.............................
Page 4 Replacing the Waste Toner Container ....................71 Replacing Drum Cartridges (for Customers Having a Spot Maintenance Contract) .................................... 73 Replacing Staples (for C3 Finisher or C3 Finisher with Booklet Maker) ........ 77 Replacing Booklet Staples (for C3 Finisher with Booklet Maker)..........79 Emptying the Hole Punch Waste Container (for C3 Finisher or C3 Finisher with Booklet Maker)..............
Page 5 Table of Contents Audio Tones ..............................140 Screen/Button Settings .......................... 142 Paper Tray Settings ..........................146 Image Quality Adjustment........................151 Reports................................153 Maintenance .............................. 155 Watermark ..............................159 Secure Watermark............................ 161 Force Annotation............................163 Print Universal Unique ID ........................164 Image Log Control (ApeosPort Series Models Only) ..............
Page 6 Screen Defaults ............................233 Fax Defaults ..............................234 Fax Control..............................235 Fax Received Options ..........................241 Reduce/Enlarge Presets ..........................242 Original Size Defaults ..........................243 Local Terminal Information........................243 Internet Fax Control..........................244 E-mail/Internet Fax Service Settings .......................247 E-mail Control .............................247 Address Book Settings ...........................250 Folder Service Settings ..........................251 Job Flow Service Settings (ApeosPort Series Models Only) ............253 Media Print Service Settings ........................254 Stored File Settings............................255...
Page 7 Table of Contents Preparations..............................308 Configuration on the Machine......................308 Starting CentreWare Internet Services....................310 Configuring Machine Settings Using CentreWare Internet Services......... 311 Printer Environment Settings......................315 Print Overview ..............................316 Installation When Using USB Port......................318 Step 1 Preparations ..........................318 Step 2 Configuration on the Machine .....................
Page 8 Step 3 Configuring the SNMP Port.....................343 Step 4 Configuration on the Computer ...................343 Configuration of Scan to My Folder (ApeosPort Series Models Only) ........344 Step 1 Preparations..........................344 Step 2 Enabling SMB Port and Setting up TCP/IP ...............344 Step 3 Configuring Remote Authentication...................345 Step 4 Configuring Scan to My Folder....................346 Step 5 Configuration on the Computer ...................347 Configuration of Job Flow Sheets......................348...
Page 9 Table of Contents Installation Procedure........................... 371 Installation Overview ..........................371 Step 1 Fax Settings ..........................371 Step 2 Setting the Server Fax Feature ..................... 372 13 Encryption and Digital Signature Settings................. 375 Encryption and Digital Signature Overview ..................376 Types of Certificate ..........................376 Encryption Features for Communication..................
Page 10 Step 2 Logout Method Using the Smart Card................411 Step 3 Registering Smart Card Information ..................412 Configuration for Account Administration ...................413 Step 1 Selecting an Accounting Type ....................413 Step 2 Registering User Information ....................413 User Authentication Operations........................415 Authenticating Login Users........................415 Changing Passcode ..........................416 15 Problem Solving ............................417 Troubleshooting...............................418 Machine Trouble ..............................419...
Page 11 Table of Contents Paper Jams in the Bottom Left Door ....................565 Paper jams in the Bottom Right Door....................566 Paper Jams in the Output Tray ......................568 Paper Jams in the Transport Unit V1 ....................568 Paper Jams in C3 Finisher or C3 Finisher with Booklet Maker..........569 Paper Jams in the Folder Unit CD1 ....................
Page 12 DocuWorks Direct Print ..........................644 DocuWorks Direct Print Settings......................644 PCL Emulation..............................646 Emulation ..............................646 Fonts................................647 Output Feature............................648 PCL Emulation Settings...........................648 HP-GL/2 Emulation ............................653 Emulation ..............................653 Fonts................................653 Output Feature............................654 Factory Default Settings ........................654 HP-GL/2 Emulation Settings .........................655 Hard Clip Area ............................661 Printable Area .............................662 Auto Layout..............................664 Notes and Restrictions...........................672 Notes and Restrictions on the Use of the Machine..............672...
Page 13: Before Using The Machine
1 Before Using the Machine This chapter describes the organization of this guide and conventions used in this guide.  Preface ...............................14  Types of Manuals ..........................15  Using This Guide..........................16  Interface Cables..........................19  Power Saver Mode.........................21  Customizing the Control Panel....................23 ...
Page 14: Preface
1 Before Using the Machine Preface Thank you for selecting ApeosPort-V C7780/C6680/C5580, DocuCentre-V C7780/C6680/ C5580 (hereafter referred to as “the machine”). This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures.
Page 15: Types Of Manuals
Types of Manuals Types of Manuals The following guides are provided with the machine. Accompanying Manuals  User Guide (Document CD-ROM) The guide describes all the necessary steps for copy, print, scan, and fax.  Administrator Guide (this guide) (Document CD-ROM) The guide is intended for system administrators, and describes how to configure network and how to solve problems that may occur with the machine.
Page 16: Using This Guide
1 Before Using the Machine Using This Guide This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures. Organization of This Guide This guide consists of the following chapters. ...
Page 17: Conventions
Using This Guide  14 Authentication and Accounting Features The machine has the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected. ...
Page 18 1 Before Using the Machine >  Path to a certain item within a procedure on the control panel. For example: When you see the procedure "select [Tools] > [Setup] > [Create Folder]", this means that you need to select [Tools], select [Setup], and then select [Create Folder].
Page 19: Interface Cables
Interface Cables Interface Cables When connecting the machine directly to a computer, use the USB interface. When connecting the machine to a network, use the Ethernet interface. Using the USB Interface The USB interface of the machine supports USB 2.0. Press the power switch to switch off the power.
Page 20 1 Before Using the Machine Press the main power switch to the [ ] position to switch off the main power. Connect the network cable to the Ethernet interface connector.  When the Gigabit Ethernet (optional) is installed.  When the Gigabit Ethernet (optional) is NOT installed.
Page 21: Power Saver Mode
Power Saver Mode Power Saver Mode The machine is equipped with the Power Saver mode that reduces the power consumption by saving the electricity to the machine when no copy or print data is received for a specified time. The Power Saver has two modes: the Low Power mode and the Sleep mode. When you do not use the machine for a specified period of time, the machine enters the Low Power mode.
Page 22 1 Before Using the Machine Select [System Settings] > [Common Service Settings] > [Power Saver Settings]. Select [Power Saver Timers], and then select [Change Settings]. Using [ ] and [ ], set the time to elapse until the machine enters the Power Saver mode, in 1 minute increments.
Page 23: Customizing The Control Panel
Customizing the Control Panel Customizing the Control Panel You can change the services displayed on the touch screen or the features assigned to the buttons to make best use of the machine. This section describes how to change the screen default, the services displayed after Auto Clear, the services displayed on the Services Home screen, and the services assigned to the custom buttons, and how to adjust the screen brightness.
Page 24: Setting The Screen After Auto Clear
1 Before Using the Machine Select [Screen Default], and then select [Change Settings]. Select a service you want to display. Select [Save]. Setting the Screen After Auto Clear You can select the screen to be displayed after Auto Clear from [Last Selection Screen] or Services Home.
Page 25: Customizing The Button Layout
Customizing the Control Panel Select [System Settings] > [Common Service Settings] > [Screen/Button Settings]. Select [Screen After Auto Clear], and then select [Change Settings]. Select [Last Selection Screen] or [Services Home]. Select [Save]. Customizing the Button Layout You can customize the services and the button layout displayed on the Services Home screen when you press the <Services Home>...
Page 26 1 Before Using the Machine  Store to Folder  Send from Folder  Network Scanning (ApeosPort series models only) Scan to PC   Store to USB  Store & Send Link Note • This service is displayed when the User Authentication feature is used. ...
Page 27 Customizing the Control Panel Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter]. Note •...
Page 28 1 Before Using the Machine If you select [(Not Assigned)], the position of the selected button becomes blank. You cannot assign [Setup] to [(Not Assigned)]. If you do not want to display the [Setup] button, select the [Show this in Admin mode] check box. Press the <Log In/Out>...
Page 29: Assigning Services To The Custom Buttons
Customizing the Control Panel Select a service you want to display on the Services Home screen. Note • You cannot assign the same feature to more than one button. Select [Save]. Select [Save]. Assigning Services to the Custom Buttons You can assign services to the <Copy>, <(Not in Use)>, and <Review> buttons on the control panel.
Page 30: Adjusting Screen Brightness
1 Before Using the Machine Select [Tools] on the Services Home screen. Note • When the Services Home screen is not displayed on the touch screen, press the <Services Home> button. Select [System Settings] > [Common Service Settings] > [Screen/Button Settings]. Select [Custom Button 2], and then select [Change Settings].
Page 31: Touch Screen
Touch Screen Touch Screen The following display method is available on the touch screen of the machine: "Icon style" and "button style". By factory default, the icon style is available. The following describes the operation procedure unique to the icon style. Note •...
Page 32 1 Before Using the Machine  Tap Touch the touch screen and move your finger away from the screen quickly. You can tap on the preview screen. Tap the preview area to switch the page on the preview screen. Preview screen when scanning ...
Page 33: Entering Text
Entering Text Entering Text During operations, a screen for entering text sometimes appears. The following describes how to enter text. You can enter the following characters: numerals, alphabets, and symbols. Item Description Entering alphabets and numerals To enter uppercase letters, select [Shift]. To return to the lowercase letters, select [Shift] again.
Page 34 1 Before Using the Machine...
Page 35: Paper And Other Media
2 Paper and Other Media This chapter describes the paper that can be used with the machine, precautions when handling paper, and how to load paper in trays.  Paper Types............................36  Loading Paper ..........................44  Loading Tab Paper/Postcards/Envelopes ................53 ...
Page 36: Paper Types
Use of unrecommended paper may result in paper jams, lower print quality, malfunctions, or damage to the machine. To achieve optimum performance of the machine, we recommend that you use only paper recommended by Fuji Xerox. WARNING Do not use conductive paper such as origami paper, carbonic paper or conductively- coated paper.
Page 37 Paper Types Tray 6 Paper Tray Tray 1 Tray 3 Tray 5 (HCF2 Tray 6 Tray2 Tray 4 (Bypass) (2000 (HCF B1-S) Paper Type* sheets)) Recycled (91 - 105 gsm) Plain Reload (64 - 79 gsm) Plain Reload (80 - 90 gsm) Plain Reload (91 - 105 gsm) Punched (64 - 79 gsm) Punched (80 - 90 gsm)
Page 38 2 Paper and Other Media Tray 6 Paper Tray Tray 1 Tray 3 Tray 5 (HCF2 Tray 6 Tray2 Tray 4 (Bypass) (2000 (HCF B1-S) Paper Type* sheets)) Gloss Reload (106 - 128 gsm) Gloss Reload (129 - 150 gsm) Heavyweight Gloss (151 - 176 gsm) Heavyweight Gloss...
Page 39: Paper Type And Paper Feed Method
Paper Types Tray 6 Paper Tray Tray 1 Tray 3 Tray 5 (HCF2 Tray 6 Tray2 Tray 4 (Bypass) (2000 (HCF B1-S) Paper Type* sheets)) Custom Paper 1 - 5 (91 - 105 gsm) * : The weight displayed varies depending on the setting for [Image Quality]. For more information on the setting, refer to "Image Quality"...
Page 40 2 Paper and Other Media Automatic Automatic Paper Type Image Quality Default Duplex Reverse Print Print X-HW Plus 2 Reload (257 - 300 X-HW Plus 2 Reload gsm) Hole Punched HW 1 (106 - 128 gsm) Hole Punched Heavyweight 1A Hole Punched HW 1 (129 - 150 gsm) Hole Punched Heavyweight 1B Hole Punched HW 1 (151 - 176 gsm) Hole Punched...
Page 41: Supported Paper Type
Paper Types Automatic Automatic Paper Type Image Quality Default Duplex Reverse Print Print Extra-HW Postcard *1 : The item is selected when you print on the side 2 of the sheet on which the side 1 has been printed, or when you manually duplex print paper such as the gloss or heavyweight paper that cannot be automatically duplex printed.
Page 42: Unusable Paper
2 Paper and Other Media *1 : Select the paper type setting for the paper loaded in a tray. For more information, refer to "Changing the Paper Settings" (P.63). *2 : Most ideal image quality with the paper can be obtained by setting the image quality for each type of paper. For more information on the settings, refer to "Image Quality"...
Page 43 Paper Types  Do not use paper that is folded, creased or wrinkled.  Do not use warped or curled paper.  Do not load paper of mixed size together into a tray. Carefully fan transparencies and labels before use. Otherwise, paper jams may occur, or ...
Page 44: Loading Paper
2 Paper and Other Media Loading Paper  Types of paper loaded in trays The machine automatically detects the size and orientation of loaded paper in a tray, but not a paper type. Normally, each tray is set to plain paper. When loading paper other than plain paper, you must change the paper type setting.
Page 45: Loading Paper In Trays 1 And 2
Loading Paper Loading Paper in Trays 1 and 2 The following describes how to load paper in Tray 1 as an example. The procedure is the same as for Tray 2. Note • Carefully fan the paper before loading it in a tray. Otherwise, paper jams may occur or multiple sheets may be fed to the machine simultaneously.
Page 46: Loading Paper In Tray 4
2 Paper and Other Media Pull out the tray towards you until it stops. CAUTION Make sure to pull out the tray slowly. When the tray is being pulled out with force, the tray may possibly hit your knees or other parts of your body causing injuries.
Page 47: Loading Paper In Tray 5 (Bypass)
Loading Paper Pull out the tray towards you until it stops. CAUTION Make sure to pull out the tray slowly. When the tray is being pulled out with force, the tray may possibly hit your knees or other parts of your body causing injuries.
Page 48: Loading Paper In Tray 6 (Hcf2 (2000 Sheets))
2 Paper and Other Media Open Tray 5 (Bypass). Note • If necessary, extend the extension flap. The extension flap can be extended in two stages. When pulling out the extension flap, do it gently. • The extension flap is not installed in the HCF B1-S.
Page 49 Loading Paper Pull out the tray towards you until it stops. CAUTION Make sure to pull out the tray slowly. When the tray is being pulled out with force, the tray may possibly hit your knees or other parts of your body causing injuries.
Page 50 2 Paper and Other Media Open the end guide (1), and unscrew the screw (2). Then, remove the guide from the tray. Insert the small protrusions at the bottom of the guide into holes corresponding to the paper size (1). Insert the protrusion on the tray into a hole corresponding to the paper size on the top of the guide and tighten the screw (2).
Page 51: Loading Paper In Tray 6 (Hcf B1-S)
Loading Paper Pull up the lever of the end guide (1). Move the lever along the slot, and set it at the position corresponding to the paper size (2). Then, press the lever down (3). Important • Adjust the end guide accordingly with the size of paper.
Page 52 2 Paper and Other Media • To prevent paper jams or misloading, do not add paper on top of any remaining paper in the tray. Remove any paper remaining in the tray, and then load that paper on top of the newly loaded paper.
Page 53: Loading Tab Paper/Postcards/Envelopes
Loading Tab Paper/Postcards/Envelopes Loading Tab Paper/Postcards/Envelopes Tab paper, postcards, and envelopes can be used with the machine. Important • To prevent paper jams or misloading, do not take out the new paper out of the package until the tray is empty. Note •...
Page 54 2 Paper and Other Media With the side to be copied or printed on facing down, load tab paper with the tab part toward your right. Important • Do not load paper exceeding the maximum fill line ("MAX" in the right figure). It may cause paper jams or machine malfunctions.
Page 55: Loading Postcards
Loading Tab Paper/Postcards/Envelopes Loading Tab Paper in Tray 6 (HCF B1-S) Note • When loading heavyweight paper, be sure to adjust the position of the weight switch buttons. For more information, refer to "About Weight Switch Buttons" (P.61). Pull out the tray towards you until it stops. CAUTION Make sure to pull out the tray slowly.
Page 56 2 Paper and Other Media Loading Postcards in Tray 6 (HCF B1-S) When loading postcards in the HCF B1-S (Tray 6), attach the Post Card Kit to the tray. Pull out the tray towards you until it stops. CAUTION When pulling out the paper tray, do it slowly.
Page 57: Loading Envelopes
Loading Tab Paper/Postcards/Envelopes Likewise, load the remaining postcards and align the edges of the postcards in the arrow direction (1). Pinch the left short-side paper guide and slide it to the desired paper size (2). Important • Do not load paper exceeding the maximum fill line.
Page 58 2 Paper and Other Media Loading No.2 Standard Envelope, C4, or the Envelope Whose Width is 182 mm or more Pull out the tray towards you until it stops. CAUTION When pulling out the paper tray, do it slowly. If pulled out with too much force, the tray can hit and injure your knees.
Page 59 Loading Tab Paper/Postcards/Envelopes Loading No.3 Standard Envelope, C5, or the Envelope Whose Width is less than 182 mm Pull out the tray towards you until it stops. CAUTION When pulling out the paper tray, do it slowly. If pulled out with too much force, the tray can hit and injure your knees.
Page 60 2 Paper and Other Media Likewise, load the remaining envelopes in the tray and align the bottom edge of the envelopes (not the flap side) in the arrow direction (1). Pinch the left short-side paper guide and slide it to the desired paper size (2). Important •...
Page 61: About Weight Switch Buttons
About Weight Switch Buttons About Weight Switch Buttons Tray 6 (HCF B1-S) has the weight switch buttons designed for helping feed paper. For the paper heavier than 256 gsm, slide the weight switches to the heavier weight group. Important • If 256 gsm or heavier paper is loaded in the tray, be sure to switch the button to the heavier weight group.
Page 62: Improving The Paper Feeding Performance
2 Paper and Other Media Improving the Paper Feeding Performance The paper feeding performance can be improved when the HCF B1-S (Tray 6) is used. If images are skewed even when paper is loaded correctly, use the following procedure so that the paper may be fed more accurately.
Page 63: Changing The Paper Settings
Changing the Paper Settings Changing the Paper Settings After loading paper in a tray, specify the type of paper loaded and select image quality for the paper type. Setting Image quality for each paper type enables you to print with the most suitable image quality for the paper type.
Page 64 2 Paper and Other Media Select [Paper Tray Attributes]. Select a paper tray for changing the paper type setting under [Items]. Select [Change Settings]. Set [Paper Type], [Paper Size], [Paper Color], and [Auto Paper Select] respectively. Note • The paper weight displayed in [Paper Type] varies depending on the settings in [Image Quality].
Page 65 Changing the Paper Settings Select the image quality, and then select [Save]. Confirm that the image quality setting displayed under [Current Settings] has been changed to the desired value, and select [Save]. Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
Page 66 2 Paper and Other Media...
Page 67: Maintenance
3 Maintenance This chapter describes how to replace consumables, clean the machine, calibrate colors, print a report/list, and delete a print job with an invalid User ID.  Replacing Consumables......................68  Cleaning the Machine........................83  Executing Calibration........................86  Executing 2 Sided Color Scanning Calibration ..............90 ...
Page 68: Replacing Consumables
Never throw a toner cartridge into an open flame. Remaining toner in the cartridge may catch fire and cause burn injuries or explosion. If you have a used toner cartridge no longer needed, contact your local Fuji Xerox representative for its disposal.
Page 69: Replacing Toner Cartridges
When calling our Customer Support Center to order consumables/periodic replacement parts, have the product codes ready.  The use of consumables/periodic replacement parts not recommended by Fuji Xerox could impair machine quality and performance. Use only consumables/periodic replacement parts recommended by Fuji Xerox.
Page 70 Important • When you replace a toner cartridge, toner may spill and soil the floor. We recommend laying paper on the floor beforehand. • The use of toner cartridges not recommended by Fuji Xerox may degrade image quality and performance. Use only toner cartridges recommended by Fuji Xerox.
Page 71: Replacing The Waste Toner Container
Important • Pull out the toner cartridge gently. Otherwise, toner may spill from the cartridge. • If you have a used toner cartridge no longer needed, contact your local Fuji Xerox representative for its disposal. Take out the new toner cartridge of the same...
Page 72 • Proper disposal of used waste toner container is required. The used waste toner container must be returned to our Customer Support Center. • The use of waste toner containers not recommended by Fuji Xerox may impair quality and performance. Use only waste toner containers recommended by Fuji Xerox for the machine.
Page 73: Replacing Drum Cartridges (For Customers Having A Spot Maintenance Contract)
Important • If you have a used waste toner container no longer needed, contact your local Fuji Xerox representative for its proposal. • Be sure to put the used waste toner container in the dedicated plastic bag provided with the new waste toner container.
Page 74 Important • The use of drum cartridges not recommended by Fuji Xerox may degrade image quality and performance. Use only drum cartridges recommended by Fuji Xerox.
Page 75 Replacing Consumables Make sure that the machine has stopped, and open the machine front door. Pull down the handle [R1-R4]. Grip the handle of the unit and pull out the unit. CAUTION Make sure to pull out the unit slowly. When the unit is being pulled out with force, the unit may possibly hit your knees or other parts of your body causing injuries.
Page 76 3 Maintenance Unwrap a sheet covering the drum cartridge and place it under the drum cartridge. Grip rings provided at the both ends of the drum cartridge to uplift. CAUTION Be sure to insert your fingers into the rings when lifting the drum cartridge up.
Page 77: Replacing Staples (For C3 Finisher Or C3 Finisher With Booklet Maker)
Replace staples with new ones. fully inserted. Check the Staple Cartridge [R1]. Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use only staple cartridges recommended by Fuji Xerox. Note • If the staple cartridge was not replaced properly, the message remains on the touch screen. Follow the procedure and replace the staple cartridge again.
Page 78 3 Maintenance With grasping the lever [R1] of the staple cartridge holder, pull the holder to the right, towards you. With grasping the orange lever, pull out the staple cartridge. Note • The staple cartridge is firmly inserted. A slight force is required to pull the cartridge out of the finisher.
Page 79: Replacing Booklet Staples (For C3 Finisher With Booklet Maker)
* : The above message is for the booklet staple cartridge [R2] on the front side. [R2] will be [R3] in the message for the booklet staple cartridge [R3] on the back side. Important • The use of booklet staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use only booklet staple cartridges recommended by Fuji Xerox.
Page 80 3 Maintenance Press the orange buttons on the right and left sides of the booklet staple cartridge (1), and open the cover (2). Pinch the right and left sides of the empty staple case (1), and pull out the empty staple case from the staple cartridge.
Page 81: Emptying The Hole Punch Waste Container (For C3 Finisher Or C3 Finisher With Booklet Maker)
Replacing Consumables Slightly push the booklet staple cartridge upward, and make sure that it clicks into place. Note • Return the booklet staple cartridge until ( ) of the booklet staple cartridge is fitted in ( ) of the booklet unit. Return the booklet unit to its original position.
Page 82 3 Maintenance Pull out the hole punch waste container [R4]. Empty the container. Insert the emptied hole punch waste container into its original position until it stops. Close the finisher front door. Note • If the front door is not closed completely, a message appears and the machine will remain paused.
Page 83: Cleaning The Machine
Cleaning the Machine Cleaning the Machine The following describes how to clean the machine such as the machine exterior, document cover, document feeder, and document glass. WARNING When cleaning this product, use the designated cleaning materials exclusive to it. Other cleaning materials may result in poor performance of the product.
Page 84: Cleaning The Document Cover And Document Glass
3 Maintenance Cleaning the Document Cover and Document Glass If the document cover and document glass become soiled, smudges may appear on copies, faxes, or scanned documents and the machine may not properly detect document sizes. To ensure clean copies at all times, clean the document cover and the document glass about once a month.
Page 85: Cleaning The Document Feeder Roller
Cleaning the Machine Holds the green lever to open the Chute chute. Wipe the constant velocity transport glass with a soft cloth moistened with water to remove any Constant velocity dirt, and then wipe it with a soft, dry transport glass cloth.
Page 86: Executing Calibration
3 Maintenance Executing Calibration The machine can automatically calibrate colors using the calibration chart when the reproducibility of density or color in copies and prints deteriorates. The machine can adjust the gradation for each screen type set in the machine in advance. The following four types of screen are available.
Page 87 Executing Calibration  Print Job 2 For PCL print drivers - Calibrates the screen for the following combinations specified on the [Printing Preferences] screen of the print driver. Advanced Color Options Item Screen Image Image Image Types Quality Adjustment Mode Auto High Quality Basic Features...
Page 88 3 Maintenance 1) Press the <Log In/Out> button. <Log In/Out> button 2) Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter].
Page 89 Executing Calibration Select [Start]. Note • The message "Outputting the Calibration Chart... - Copy Job 2" appears and the document for calibration (Calibration Chart) is printed. Align the magenta patch (squares printed at Magenta the top and bottom of the Calibration Chart) of the printed Calibration Chart against the left side of the document glass, and load the chart facing down on the document glass.
Page 90: Executing 2 Sided Color Scanning Calibration
3 Maintenance Executing 2 Sided Color Scanning Calibration This section describes the procedures to adjust scan colors for side 1 and side 2 of the duplex automatic document feeder. Important • For the correct output result, execute the calibration in advance. For the calibration, refer to "Executing Calibration"...
Page 91 Executing 2 Sided Color Scanning Calibration • The message "Outputting the chart for 2 Sided Color Scanning Calibration.." appears and the machine prints a chart for 2 Sided Color Scanning Calibration. Align the magenta patch (squares printed at Magenta the top and bottom of the Chart for 2 Sided Color Scanning Calibration) of the printed Chart for 2 Sided Color Scanning Calibration against the left side of the document feeder,...
Page 92: Printing A Report/List
3 Maintenance Printing a Report/List You can print a report/list to check the settings and communication status. Note • When the <Data> indicator is not lit, you cannot print the Stored Documents List. For information on the types of report/list, refer to "Print Reports" (P.98). Press the <Machine Status>...
Page 93: Deleting A Private Charge Print Job With An Invalid User Id
Deleting a Private Charge Print Job with an Invalid User ID Deleting a Private Charge Print Job with an Invalid User ID When the Private Charge Print feature is used, all the print jobs with a User ID, regardless of its validity, are stored with the Private Charge Print feature.
Page 94: Setting Restore Tool
3 Maintenance Setting Restore Tool Setting Restore Tool backs up the settings data of the machine to a network-connected computer to prevent the loss of data resulting from the malfunction of the machine’s hard disk. The feature is designed to restore data to the machine after the hard disk is replaced. For more information on Setting Restore Tool, contact our Customer Support Center.
Page 95: Machine Status
4 Machine Status This chapter describes the features for checking the machine status.  Overview of Machine Status .....................96  Machine Information ........................97  Faults ...............................112  Supplies............................113  Billing Information........................114...
Page 96: Overview Of Machine Status
4 Machine Status Overview of Machine Status You can check machine status and the number of printed pages on the screen. You can also print various reports/lists to check the job history, settings and registered information. Press the <Machine Status> button. <Log in/Out>...
Page 97: Machine Information
Machine Information Machine Information On the [Machine Information] screen, you can check the machine configuration and paper tray status, print various reports/lists, and change and set print mode settings. General Information ..................................97 Paper Tray Status................................... 98 Print Reports....................................98 Automatically Printed Reports/Lists ............................106 Overwrite Hard Disk..................................108 Print Mode .....................................108...
Page 98: Paper Tray Status
4 Machine Status Select [Machine Configuration]. [Software Version] Screen You can check the software version. Select [Software Version]. Paper Tray Status You can check the paper trays set on the machine. On the screen, you can check the following items: ...
Page 99 Machine Information Select the type of a report or a list to print. Note • The screen as shown on the right appears when the [Tools] button is displayed on the Services Home screen. Job Status/Activity Report Select [Job Status/Activity Report]. Note •...
Page 100: Printer Reports
4 Machine Status  Stored File List You can print a list of uncompleted jobs (uncompleted transmissions/receptions or those stored for polling) stored in folders. Copy Reports Select [Copy Reports]. Note • To display the [Copy Reports] screen, select the <Machine Status> button, and then select [Machine Information] >...
Page 101 Machine Information You can configure the setting for TIFF and JPEG logical printers using CentreWare Internet Services. For more information on the settings, refer to the help of CentreWare Internet Services. Important • To display the online help for CentreWare Internet Services, users need to have the environment to connect to the Internet.
Page 102: Fax Reports
4 Machine Status Scan Reports Select [Scan Reports]. Note • To display the [Scan Reports] screen, select the <Machine Status> button, and then select [Machine Information] > [Print Reports] > [Scan Reports]. Select a list to print. Press the <Start> button. ...
Page 103 Machine Information Select a list to print. Press the <Start> button.  Reports You can print the Configuration Report, Scan/Fax Configuration Report, Folder Selector List, Inbound Fax Spam List, Domain Filter List, and VoIP Gateway List. Select a list to print, and then press the <Start>...
Page 104 4 Machine Status Selecting [Address Book] displays the screen for specifying a range of address numbers. Select a range of numbers, and then press the <Start> button.  Fax Group Recipients You can print the list of settings for Fax Group Recipients. Select All ...
Page 105 Machine Information Select a range of folder numbers to print. Press the <Start> button. Job Counter Report Prints the counter report for each job. You can check the breakdown of the number of actual use of the machine by feature (such as the number of pages printed and the number of times used) and cumulative time when the machine is used (such as runtime, standby time, Low Power mode, Sleep mode, and power-off time) by minutes on the Job Counter Report.
Page 106: Automatically Printed Reports/Lists
4 Machine Status For information on enabling the Auditron feature for each service, refer to "Accounting" (P.285). Select [Auditron Reports]. Note • To display the [Auditron Reports] screen, select the <Machine Status> button, and then select [Machine Information] > [Print Reports] > [Auditron Reports]. Select an auditron report to print.
Page 107: Transmission Report
Machine Information Transmission Report - Job Undelivered The report is automatically printed when a transmission of scanned data to a computer on a network or a transmission of scanned data by e-mail fails. When a fax, the IP Fax (SIP), or the Internet Fax transmission fails, this report is also printed.
Page 108: Overwrite Hard Disk
4 Machine Status Overwrite Hard Disk You can check the overwriting status of the hard disk. "Overwriting" indicates that the overwriting is in progress. "Standby" indicates that the overwriting is completed. Note • This feature does not appear for some models. For more information, contact our Customer Support Center.
Page 109 Machine Information Set each item. Note • The items displayed vary depending on the printer language. Retrieve Programming You can retrieve and use settings registered in memory. Select [Retrieve Programming]. Select the memory number to use.  Factory Defaults You can use the factory default settings. ...
Page 110 4 Machine Status Store/Delete Programming For ESC/P-K and HP-GL/2 emulations, you can register settings in memory. You can register up to 20 print modes for ESC/P-K and HP-GL/2 emulations. Select [Store/Delete Programming]. Select [Store Current Selections] or [Delete].  Store Current Selections Stores the current selections.
Page 111: Fax Receiving Mode
Machine Information Press [Password]. Enter a password of up to 32 single-byte characters with the keyboard displayed, and select [Save]. Fax Receiving Mode You can set a mode for receiving faxes. Note • As for IP fax (SIP), the machine always receives faxes automatically. For information on auto receive and manual receive, refer to "4 Fax"...
Page 112: Faults
4 Machine Status Faults The error history report printed provides you the information on errors that occurred on the machine. The error history report shows the list of the latest 50 errors. The items printed include the date and time, error code, and error category. The following describes how to print the error history report.
Page 113: Supplies
Supplies Supplies You can check the status of consumables on the [Supplies] screen. The status of consumables is shown as "OK", "Replace Soon (Order Now)", or "Replace Now". The following describes the procedure to check the status of consumables. For information on replacing consumables, refer to "Maintenance" (P.67). Press the <Machine Status>...
Page 114: Billing Information
4 Machine Status Billing Information On the [Billing Information] screen, you can check the number of pages printed per meter or user. Billing Information..................................114 User Account Billing Information............................115 Press the <Machine Status> button. Select the [Billing Information] tab. Billing Information You can check the total number of copies and pages printed by individual meters.
Page 115: User Account Billing Information
Billing Information • 1 is applied on models equipped with the Fax features. Only B/W and not color is supported for Faxes. • For 2, large-size full color is counted as a print at either of number of full color copies or number of full color prints in Color Impressions if a copy or print is made on paper of 279 mm x 400 mm or larger (279 mm or more in the primary scanning direction and 400 mm or more in the secondary scanning direction) when the user has selected color (4-color or 3-color) for copying or printing or a...
Page 116 4 Machine Status  Meter (Copy Jobs) Displays the number of pages copied.  Meter (Scan Jobs) Displays the number of pages scanned.  Meter (Print Jobs) Displays the number of pages printed. Note • [Meter (Print Jobs)] is not displayed for the system administrator.
Page 117: Tools
5 Tools Each feature of the machine is set to the factory default (initial) settings, but you can customize these settings in accordance with your environment. To change or customize these settings, enter the System Administration mode and make changes in the [Tools] screen.
Page 118: System Settings Procedure
5 Tools System Settings Procedure To change or customize the system settings, enter the System Administration mode. This section describes the basic procedures for system settings. Step 1 Entering System Administration Mode ........................118 Step 2 Entering the System Administrator User ID and Passcode .................. 118 Step 3 Selecting [Tools]................................
Page 119: Step 3 Selecting [Tools]
System Settings Procedure Step 3 Selecting [Tools] Select [Tools] on the Services Home screen. Note • When the Services Home screen is not displayed on the touch screen, press the <Services Home> button. Step 4 Selecting a Setting Item on the [Tools] Screen On the [Tools] screen, select a setting item to set.
Page 120 5 Tools  Fax Service Settings Allows you to configure the fax service settings such as setting defaults, fax control and button settings. For more information, refer to "Fax Service Settings" (P.233).  E-mail/Internet Fax Service Settings Allows you to configure the e-mail and Internet fax transmission specifications settings. For more information, refer to "E-mail/Internet Fax Service Settings"...
Page 121: Step 5 Setting A Feature
System Settings Procedure Step 5 Setting a Feature Select any feature. Note • Select a submenu from the [Group] list, and then select a feature from the [Features] list. Select an item to set. After setting the feature, select [Save]. Select [Close] repeatedly until the Services Home screen is displayed.
Page 122: Tools Menu List
5 Tools Tools Menu List The following tables list the items that can be set on the [Tools] screen. Note that some items may not appear depending on the configuration of the machine. System Settings  Common Service Settings Machine Clock/Timers (P.137) Date (P.137) ...
Page 123 Tools Menu List Paper Tray Settings (P.146) Custom Paper Name/Color (P.146)  Paper Tray Attributes (P.147)  Customize Paper Supply Screen (P.147)   Paper Tray Attributes on Setup Screen (P.148) Paper Tray Attributes During Loading (P.148)  Paper Tray Priority (P.148) ...
Page 124 5 Tools Secure Watermark (P.161) Secure Watermark Control (P.161)  Digital Codes Settings (P.161)  Force Secure Watermark (P.161)   Secure Watermark Defaults (P.162) Secure Watermark Effect (P.162)  Force Annotation (P.163) Apply Layout Template to Copy/Print Jobs (P.164) ...
Page 125 Tools Menu List Copy Defaults (P.181) Paper Supply (P.181)  Reduce/Enlarge (P.181)  Output Color (P.181)   Output Color (Simple Copy) (P.182) Single Color (P.182)  Dual Color - Source Color (P.182)  Dual Color - Target Area Color (P.182) ...
Page 126 5 Tools Copy Control (P.186) Memory Full Procedure (P.187)  Maximum Stored Pages (P.187)  Auto Paper Off (P.187)   Mixed Size Originals - 2 Sided Copy (P.187) Fine-tune 100% (P.187)  ID Card Copy - Reduce/Enlarge (P.187)  Background Suppression (Photo &...
Page 127 Tools Menu List Protocol Settings (P.196) Ethernet Settings (P.196)  TCP/IP - Common Settings (P.197)  TCP/IP - Network Settings (P.197)   IPv4 - IP Address Resolution (P.197) IPv4 - IP Address (P.197)  IPv4 - Subnet Mask (P.198) ...
Page 128 5 Tools Outgoing/Incoming E-mail Settings POP3 Server Settings (P.205)  (P.205) SMTP Server Settings (P.206)  Remote Authentication/Directory Service  Authentication System Setup (ApeosPort Series (P.207) Models Only) (P.207) Kerberos Server Settings (ApeosPort Series Models  Only) (P.207) LDAP Server/Directory Service Settings (ApeosPort ...
Page 129 Tools Menu List  Scan Service Settings Screen Defaults (P.224) Email Screen Default (P.224)  Scan to PC Screen Default (P.224)  1st Tab - Features Allocation (P.224)   Reduce/Enlarge - Buttons 2 to 5 (P.225) Scan Defaults (P.225) Color Scanning (P.225) ...
Page 130 5 Tools  Fax Service Settings Screen Defaults (P.233) Fax Screen Default (P.233)  1st Tab - Features Allocation (P.233)  Reduce / Enlarge - Button 3 - 5 (P.233)   Transmission Screen (P.234)  Display Fax Line Selection (P.234) Fax Defaults (P.234) Resolution (P.234) ...
Page 131 Tools Menu List Fax Control (P.235) Re-enter Recipients (P.235)  Re-enter Broadcast Recipients (P.235)  Re-enter Speed Dial Recipients (P.236)   Re-enter Group Recipients (P.236) Broadcast Checkbox on 1st Tab (P.236)  Chain Dial (P.236)  Manual Redial List - Saved Entries (P.236) ...
Page 132 5 Tools Internet Fax Control (P.244) Internet Fax Path (P.244)  Profile for Broadcast Job (P.245)  Broadcast Starting Rate (P.245)   Delivery Confirmation Method (P.245) Incoming Internet Fax Print Options (P.246)  Internet Fax Output Destination (P.246)  Fax Transfer from Address Book (P.246) ...
Page 133 Tools Menu List  Job Flow Service Settings Job Flow Service Settings (ApeosPort Pool Server (P.253)  Series Models Only) (P.253) Pool Server Login Method (P.253)  Job Flow Sheet List Default (P.253)   Fax Transfer Resolution (P.253)  Media Print Settings Media Print Service Settings (P.254) ...
Page 134 5 Tools Setup Create Folder (P.265)  Folder Name (P.266)  Check Folder Passcode (P.266) Delete Files After Retrieval (P.266)  Delete Expired Files (P.266)  Link Job Flow Sheet to Folder (P.267)  Stored Programming (P.267) Create Job Flow Sheet (P.267) Restrictions on Using Job Flow (P.268) ...
Page 135 Tools Menu List Paper Tray Attributes (P.284) Accounting Create/View User Accounts (P.285) User ID (P.285)  User Name (P.286)  Passcode (P.286)   E-mail Address (P.286) Device Access (P.286)  Service Access (P.286)  User Role (P.287)  Reset User Account (P.288)Reset User Account ...
Page 136 5 Tools Authentication (P.295) Login Type (P.295)  Access Control (P.295)  Create/View User Accounts (P.297)   Reset User Accounts (P.297) Create Authorization Groups (P.297)  User Details Setup (P.298)  Maximum Login Attempts by System Administrator  (P.300) ...
Page 137: Common Service Settings
Common Service Settings Common Service Settings In [Common Service Settings], you can make settings relating to the machine’s common features. Machine Clock/Timers.................................137 Power Saver Settings...................................140 Audio Tones....................................140 Screen/Button Settings................................142 Paper Tray Settings..................................146 Image Quality Adjustment ................................151 Reports......................................153 Maintenance ....................................155 Watermark.....................................159 Secure Watermark ..................................161 Force Annotation..................................163 Print Universal Unique ID ................................164...
Page 138: Ntp Time Synchronization
5 Tools Select the display format. When you select [12 Hour Clock], set [AM] or [PM]. Specify [Hours] and [Minutes]. Select [Save]. NTP Time Synchronization You can synchronize the machine clock with a time server (NTP: Network Time Protocol), by receiving time information from the server.
Page 139: Time Zone
Common Service Settings Selecting [On] allows you to set [Set Lockout Duration] and/or [Allow User to Lock Out]. When [Allow User to Lock Out] is selected, the [Lock Out Printer] button needs to be displayed on the right side of the Services Home screen. For information on how to display the [Lock Out Printer] button on the Services Home screen, refer to "Customizing the Button Layout"...
Page 140: Power Saver Settings
5 Tools Note • When you send a print job that contains a large amount of data or a print job whose contents take a while to be processed, transmission may be timed out before the machine receives the last page of the print job.
Page 141 Common Service Settings Base Tone Set the volume for the base tone of the toggle button, which changes setting each time it is pressed. The machine plays this sound when it exits the Interrupt mode. You can select from [Soft], [Normal], and [Loud]. To disable the sound, select [Off]. Machine Ready Tone Set the volume to be sounded when the machine is ready to copy or print, or powered on.
Page 142: Screen/Button Settings
5 Tools Line Monitor Volume When sending a fax, you can relay the sound on the telephone line until the connection is made through the speakers on the machine. This is convenient for Fax Information Services without using the telephone receiver. You can select a volume level from [Soft], [Normal], or [Loud].
Page 143: Default Language
Common Service Settings For more information on how to set the buttons, refer to "Customizing the Button Layout" (P.25). Services Home - Additional Features Set the layout of additional feature buttons that appear on the Services Home screen. Note • If you do not want to display [Setup] as an additional feature button, select the [Show this in Admin mode] check box.
Page 144 5 Tools  Start Job at Other Tabs Select from [Disabled] and [Enabled]. Note • When you select [Start Disabled], you cannot confirm the e-mail recipients in other Tabs.  Reconfirm Recipient at Other Tabs Select from [Off], [Always Reconfirm Recipient], and [Reconfirm if Multiple Recipients]. Note •...
Page 145 Common Service Settings Keyboard Input Restriction Allows you to select whether or not to restrict the display of the virtual keyboard of the machine. To prevent characters from being garbled when switching character sets, you can limit input to ASCII characters. If you select [On (ASCII Only)], the keyboard displayed shows ASCII characters only.
Page 146: Paper Tray Settings
5 Tools Operation/ Screen Enabled Disabled Display Effect Preview Thumbnailed Tap to display the View entire view Flick to switch pages Drag to switch pages Entire View Flick to switch pages Tap the previous/next previewed images to switch pages Tap to switch whether to display the page switching buttons or the thumbnailed bar...
Page 147 Common Service Settings For information about how to enter characters, refer to "Entering Text" (P.33). Paper Tray Attributes You can set the size and type of paper loaded in trays. Note • When envelopes are loaded in HCF B1-S, select [Envelope Feeder] and [Change Settings] on the [Tray 6] screen, and then set [Paper Size] and [Paper Color].
Page 148 5 Tools  Size Detection Displays the setting in [Paper Size].  Usage (Auto Paper Select) Displays the setting in [Auto Paper Select]. Paper Tray Attributes on Setup Screen Select whether or not to display [Paper Tray Attributes] in the [Setup] screen. This setting allows you to select the size and type of paper without entering the System Administration mode.
Page 149: Auto Tray Switching Control
Common Service Settings  Inch Size You can select a paper size from inch series sizes.  Others You can select a paper size from other sizes.  Custom Size You can enter any size. Set the X width between 148 and 488 mm, and the Y length between 100 and 330 mm in 1 mm increments.
Page 150 5 Tools Setting Paper type Meaning values Recycled Recycled A Recycled paper with rough surface having a ream weight of 64 - 79 gsm. Recycled B Recycled paper with rough surface having a ream weight of 80 - 90 gsm. Recycled C Recycled paper with rough surface having a ream weight of 91 - 105 gsm.
Page 151: Image Quality Adjustment
Common Service Settings Setting Paper type Meaning values HW Gloss Reload Coated 2A One side used coated paper having a ream weight of 151 - Reloaded 176 gsm. Coated 2B One side used coated paper having a ream weight of 177 - Reloaded 220 gsm.
Page 152 5 Tools  Photo Reproduction Level When copying with [Original Type] in the [Image Quality] screen set to [Photo & Text], you can adjust the color reproduction level in the areas determined by the machine as photos. Selecting [More Text] yields a bold copy effect, emphasizing the dense parts of an image. Selecting [More Photo] soften the image gradation of the photo aspects of an image, enhancing the reproductivity of subtle colors.
Page 153: Reports
Common Service Settings Calibration When color gradation of a printed image shifts, you can calibrate the color of the image to maintain the image quality of the machine at a certain level. Note • If you cannot calibrate the machine to adjust for a shift in color gradation despite the periodic calibration, contact our Customer Support Center.
Page 154 5 Tools Activity Report Select whether or not to automatically print an Activity Report when a total of 100 communication results have been accumulated. For information on an Activity Report, refer to "Activity Report" (P.708). For information on how to print an Activity Report manually, refer to "Job Status/Activity Report" (P.99). Transmission Report - Job Undelivered Select whether or not to automatically print a Transmission Report - Job Undelivered.
Page 155: Maintenance
Common Service Settings  Off Does not print a report regardless of whether data transmission is successfully completed or not.  On Automatically prints a Transmission Report for a successful transmission and a Transmission Report (undelivered) for a transmission failure. ...
Page 156: Delete All Data
This feature is designed to prevent the leakage of confidential information of a customer when the machine is returned to Fuji Xerox. All data stored on the machine will be deleted. Before executing this operation, make sure that the operation is absolutely necessary.
Page 157 Common Service Settings  X Print Position Adjust the image position in paper feed direction in 0.1 mm increments for side 1 and side 2 of paper. If you want to move the image position to the opposite of the paper feed direction, set positive number, and set negative number if you want to move to the paper feed direction.
Page 158: Software Upgrade
5 Tools  Trays 1 to 4, 6, and 7 Assign an adjustment type to each tray.  Fold Assisting Crease Set the number of additional folding lines between the specified fold line to prevent the output of the folded booklet from opening. Select from [1 Crease per Side], [2 Creases per Side], [3 Creases per Side], and [No Crease].
Page 159: Watermark
Common Service Settings Watermark Watermark is the function to print text or background pattern on the whole page to inhibit the replication of documents. You can configure Watermark settings such as date or text, background pattern, and watermark to embed. Date Format Set the format for printing dates.
Page 160 5 Tools Watermark/Background Contrast Set a contrast level for text and background for the Watermark. You can select a level from 1 to 9. Select a contrast level, referring to the printed samples by selecting [Print this Sample List]. Force Watermark - Copy Set whether or not to forcibly use the Watermark feature when copying a document.
Page 161: Secure Watermark
The feature may not operate properly depending on a document or conditions. For more information, contact our Customer Support Center. • Please note that Fuji Xerox is not liable for any damages caused by the use or without the use of the Secure Watermark feature.
Page 162 5 Tools  Copy Set whether or not to use the Force Secure Watermark feature when copying a document. When you select [On], the setting of [Secure Watermark] is fixed to [On] in the [Output Format] screen of the Copy feature. ...
Page 163: Force Annotation
Common Service Settings You can select from [Black] and [Magenta]. Note • The hidden text color in fax transmission is black, regardless of the font color.  Secure Watermark/Background Contrast Set a contrast level for hidden text and background for the Secure Watermark. You can select a level from 1 to 9.
Page 164: Print Universal Unique Id
5 Tools Note • Some items may not be printed depending on the job type and performance conditions. • Force annotation is not printed on a blank paper generated by the machine. • When the Force Annotation is enabled, you cannot select [Auto Size Detect] for [Tray 5]. •...
Page 165: Image Log Control (Apeosport Series Models Only)
• Searching for images and print job logs allows the system administrator to grasp the identification information of the user who instructed the job. Note that Fuji Xerox is not responsible for a privacy issue of the user caused by using the Image Log Control feature.
Page 166 5 Tools setting of [Resolution] under [Image Log Generation], the machine creates an image with the same resolution of the input image. • For jobs of fax transmissions, the machine always operates as [Low] is set to [Assurance Level] regardless of the settings of the machine. •...
Page 167: Notify Job Completion By E-Mail
Common Service Settings  Resolution Select the resolution of document images from [25dpi], [50dpi], [72dpi], [100dpi], or [200dpi].  Page Range Select the page range of document images from [First Page Only], [First 2 Pages], [First 3 Pages], [First 4 Pages], [First 5 Pages], or [All Pages]. Transfer Image Log Image logs created on the machine can be transferred to a log management server for storage and management.
Page 168: Plug-In Settings
5 Tools E-mail Message Enter a comment attached to the e-mail. Plug-in Settings You can browse list of available Plug-ins when you use the custom authentication and set to switch Plug-ins. Note • This item appears only when the Extensible Customization Kit (optional) is installed. Embedded Plug-ins Set whether or not to use the embedded plug-ins.
Page 169: Auto Job Promotion
Common Service Settings Select from [No Offset], [Offset per Set], and [Offset per Job]. When [Offset per Set] or [Offset per Job] is selected, the machine slightly shifts the output position per set or per job (print job) respectively. Note •...
Page 170 5 Tools Refer to the following tables for a combination of sizes that can be detected automatically. Paper size group A/B series (8 × 13") A/B series Loading position Size / Orientation 5.5 × 8.5" 5.5 × 8.5" 7.25 × 10.5" 8 ×...
Page 171 Common Service Settings Paper size group A/B series (8 × 13") A/B series Loading position Size / Orientation (Mainland China) 12 × 18" SRA3 (12.6 × 17.7") 12.6 × 19.2" 13 × 18" 13 × 19" Postcard No.3 standard envelopes No.2 standard envelopes Photo 2L...
Page 172 5 Tools A/B series A/B series Paper size group (8 K / 16 K) (8 × 13" / 8 × 14") Loading position Size / Orientation 5.5 × 8.5" 5.5 × 8.5" 7.25 × 10.5" 8 × 10" 8 × 10" 8.5 ×...
Page 173 Common Service Settings A/B series A/B series Paper size group (8 K / 16 K) (8 × 13" / 8 × 14") Loading position Size / Orientation 16 K (Mainland China) (Mainland China) 12 × 18" SRA3 (12.6 × 17.7") 12.6 ×...
Page 174 5 Tools Paper size group Inch series Loading position Size / Orientation 5.5 × 8.5" 5.5 × 8.5" 7.25 × 10.5" 8 × 10" 8 × 10" 8.5 × 11" 8.5 × 11" 8.5 × 13" 8.5 × 14" 11 × 17" 16 K (Taiwan) 16 K (Taiwan)
Page 175: Data Encryption
Common Service Settings Paper size group Inch series Loading position Size / Orientation (Mainland China) 12 × 18" SRA3 (12.6 × 17.7") 12.6 × 19.2" 13 × 18" 13 × 19" Postcard (4 × 6") No.3 standard envelopes No.2 standard envelopes Photo 2L Photo 2L...
Page 176: Encryption Key For Confidential Data
5 Tools Select [On]. Select [New Encryption Key], and enter an encryption key of 1 to 12 single-byte characters, and then select [Save]. Select [Re-enter Encryption Key], enter the same encryption key, and then select [Save]. Select [Save].  Data Restoration The encrypted data cannot be restored in the following cases: ...
Page 177 Common Service Settings Important • If you change the existing encryption key, you may not restore confidential information from a backup. Note • The factory default encryption key is "x-admin". Select [Encryption Key for Confidential Data], and then [Change Settings]. Select [New Encryption Key], and enter an encryption key, and then select [Save].
Page 178: Software Download
5 Tools Be sure not to lose the system administrator’s user ID and passcode. Note • An optional component is required to use this feature. For more information, contact our Customer Support Center. For information on the system administrator permissions, refer to "User Roles" (P.392). Software Download You can select whether or not to permit software downloading.
Page 179 Common Service Settings Restrict User to Edit Address Book Specify whether or not to permit local users to add and edit recipients in the Address Book. When you select [Yes], local users cannot add or edit the Address Book. Note •...
Page 180: Copy Service Settings
5 Tools Copy Service Settings In [Copy Service Settings], you can configure settings related to the Copy feature. Copy Tab - Features Allocation ..............................180 Preset Buttons ....................................181 Copy Defaults ....................................181 Copy Control ....................................186 Original Size Defaults.................................. 189 Reduce/Enlarge Presets................................
Page 181: Preset Buttons
Copy Service Settings Preset Buttons Paper Supply - Button 2 - 5 Select the paper tray displayed in the second to fifth buttons in [Paper Supply] on the [Copy] screen. Reduce/Enlarge - Button 3 - 4 Select the magnification ratio displayed in the third to fourth buttons in [Reduce/Enlarge] on the [Copy] screen.
Page 182 5 Tools When [No Default] is selected, select the output color in the [Copy] screen before making copies. Output Color (Simple Copy) Set the default value for [Output Color] in the [Simple Copy] screen. You can select from [Auto], [Color], and [Black & White]. Single Color Set the default value for [Single Color] in [More] of [Output Color] in the [Copy] screen.
Page 183: Background Suppression
Copy Service Settings Saturation Set the default value for [Saturation] of [Image Options] in the [Image Quality] screen. Background Suppression This feature allows you to suppress the background color of documents. Set the default value for [Suppress Background] of [Image Enhancement] in the [Image Quality] screen.
Page 184: Image Rotation
5 Tools Note • You cannot copy the whole area even if you set [0] to [Edge Erase - Bottom Edge]. For the printable area, refer to "Printable Area" (P.600). Edge Erase - Left Edge When you copy a document with the document cover open or when you copy a book, the edges and center margin of the document may be printed as black shadows.
Page 185: Copy Output
Copy Service Settings Pages per Side Set the default value for [Pages per Side] in the [Copy] and [Output Format] screens. Copy Output This feature allows you to set the finishing options to output multiple copies. Select [Auto], [Collated], [Uncollated], or [Uncollated with Separators]. Set the default value for [Copy Output] in the [Copy] and [Output Format] screens.
Page 186: Copy Control
5 Tools Date - Position on Side 1 and Side 2 Set the default value for [Position] displayed when [Date Stamp] is selected for [Annotations] in the [Output Format] screen. Date - Font Size Set the default value for [Font Size] under [Font Size] displayed when [Date Stamp] is selected for [Annotations] in the [Output Format] screen.
Page 187 Copy Service Settings Memory Full Procedure If there is insufficient hard disk memory while scanning a document, a screen appears asking you how you want to handle the partially stored data. Set the process you want the machine to perform for the partially stored data after a certain time has elapsed in the confirmation screen.
Page 188 5 Tools The larger the value, the stronger the effect of removing background noise. Background Suppression Level (Text) Set the background suppression level for color copying. This setting is valid when [Text] is selected for [Original Type] in the [Image Quality] screen. The larger the value, the stronger the effect of removing background noise.
Page 189: Original Size Defaults
Copy Service Settings Comment Position - Top Left, - Top Center, - Top Right, - Left Center, - Center, - Right Center, - Bottom Left, - Bottom Center, and - Bottom Right You can adjust the position to print a comment finely. Date Position - Top Left, - Top Center, - Top Right, - Bottom Left, - Bottom Center, and - Bottom Right You can adjust the position to print a date stamp finely.
Page 190: Custom Colors
5 Tools You can assign any magnification to the Reduce/Enlarge Preset buttons other than [100%] and [Auto %]. Custom Colors Set the custom colors used for [Single Color] and [Dual Color] in the [Output Color] screen. You can assign custom colors with yellow (0 to 100%), magenta (0 to 100%), and cyan (0 to 100%) to each custom color buttons 1 to 6.
Page 191: Connectivity & Network Setup
Connectivity & Network Setup Connectivity & Network Setup In [Connectivity & Network Setup], you can configure settings related to the Connectivity & Network feature. For information on Connectivity and Network Settings, refer to "Printer Environment Settings" (P.315) or "E-mail Environment Settings" (P.325). If you use CentreWare Internet Services, more detailed settings are possible.
Page 192 5 Tools  PJL PJL (Printer Job Language) is a job control language and a PJL command is data prepended to the top of the print jobs. Usually select [Enabled].  Auto Eject Time Configure the time that the data so far received by the machine will automatically be printed since data is no longer sent to the printer.
Page 193: Port 9100
Connectivity & Network Setup  Port Status Select [Enabled] to use IPP. Set this when you want to use IPP (Internet Printing Protocol) to print via the Internet.  Added Port Number Select [Disabled] when you want to set the machine does not accept IPP from other than the standard port number, or select [Enabled] when accepts all port numbers.
Page 194: Ftp Client
5 Tools FTP Client  Port Status Select [Enabled] when you use the Scan to PC service with FTP transmission. Note • Select a communication mode to send data scanned via FTP from [Passive Mode] and [Active Mode]. [Passive Mode] is selected by factory default. You can change the setting from CentreWare Internet Services.
Page 195: Internet Services Settings
Connectivity & Network Setup  WSD Scan - Port Status Select [Enabled] to use WSD Scan. Set this when you search a device on a network from Windows Vista, Windows 7, Windows 8, and Windows Server 2012.  Port Number Enter a port number from 1 to 65535.
Page 196: Protocol Settings
5 Tools  Port Number Enter a port number for WebDAV from 1 to 65535. The default value is 80. Important • Do not use a number that is the same as a port number of another port. However, you can use the same port number for a port that uses HTTP (PP, Internet Services (HTTP), UPnP Discovery, SOAP, WebDAV, and Web Services on Devices (WSD)).
Page 197 Connectivity & Network Setup  10 Mbps Half-Duplex Select this to set 10BASE-T (Half Duplex) as the default value.  1000 Mbps Select this to set 1000BASE-T as the default value. Note • 1000BASE-T is not available for some models. An optional component is required. TCP/IP - Common Settings Configure common settings to use TCP/IP.
Page 198 5 Tools  IPv4 - Subnet Mask Enter the subnet mask using the keyboard displayed or the numeric keypad when selecting [STATIC] at [IPv4 - IP Address Resolution]. Note • Enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value from 0 to 255. •...
Page 199: Machine's E-Mail Address/Host Name
Connectivity & Network Setup Note • Enter the address in the format "xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx", where "xxxx" is a hexadecimal value.  IPv6 - DNS Server Setup Set the DNS server for IPv6.  Get IP Address from DHCP Set whether or not to automatically obtain the address of the DNS server from the DHCP server.
Page 200: Proxy Server Settings
5 Tools  When receiving E-mails via POP3 Enter the POP user name (on the left side of @) and incoming POP3 mail server name in the address section (on the right side of @). You can set an alias, such as mymail@example.com. For Example: mymail@myhost.example.com ...
Page 201: Ep Proxy Server Setup
Connectivity & Network Setup HTTP Proxy Server Password Enter a password of the HTTP proxy server. Up to 31 characters are allowed. HTTPS Proxy Server Name Enter the HTTPS proxy server name or the IP address. Up to 255 characters are allowed. You can specify the addresses by IPv4 address, IPv6 address, and FQDN.
Page 202: Sip Settings
5 Tools HTTPS Proxy Server Password Enter a password of the HTTPS proxy server. Up to 31 characters are allowed. HTTP Proxy Server Name Enter the server name or IP address of the HTTP proxy server. Up to 255 characters are allowed.
Page 203 Connectivity & Network Setup • If an IP address is resolved automatically, the same IP address is assigned to both a proxy server and a registrar server. If you use different IP addresses for the proxy server and the registrar server, configure the IP addresses manually.
Page 204 5 Tools  Secondary Server - Login Password Enter the login password of the secondary server. Up to 31 characters are allowed.  Secondary Server Type Select the type of secondary server from [Standard] or [Cisco]. SIP Registrar Server Setup Configure SIP registrar server settings.
Page 205: T.38 Settings
Connectivity & Network Setup  ID Specify a number to identify the recipients’ telephone numbers. If you specify "03", this VoIP gateway is used for the telephone numbers beginning with "03" such as "0312345678" and "0312345679". Note • If you specify a specific telephone number, specify the entire telephone number such as "0312345678".
Page 206 5 Tools  Server Name/IP Address Enter a server name or IP address with up to 128 characters, and then select [Save].  Port Number Enter a port number from 1 to 65535. The default value is 110. Important • Do not use the numbers assigned to the other ports. ...
Page 207: Remote Authentication/Directory Service
Connectivity & Network Setup  Login Credentials for E-mail Send Select the login user name when sending e-mails from [Remotely Authenticated User] or [System]. When [Remotely Authenticated User] is selected and if the machine tries authenticating the remote server before a job startup, the machine performs verification at the time of transmission with the remotely authenticated user name and password.
Page 208 5 Tools  Primary Server - Port Number Set the primary server port number from 1 to 65535. The default value is 88. Important • Do not use the numbers assigned to the other ports.  Secondary Server Name/Address Enter the secondary server name or IP address. Note •...
Page 209 Connectivity & Network Setup Important • Do not use the numbers assigned to the other ports.  Authentication Method Select a method to perform LDAP authentication from [Direct Authentication] and [Authentication of User Attributes].  Direct Authentication User ID and password entered by a user are used for LDAP authentication. ...
Page 210 5 Tools Note • This item is displayed when [Smart Card Link Mode] under [Tools] > [Authentication/Security Settings] > [Authentication] > [User Details Setup] is set to [No Passcode Required].  Login Credentials to Search Entries Select which users are allowed to search the Address Book. You can select from [Remotely Authenticated User] and [System].
Page 211 Connectivity & Network Setup  Search Entries by Given Name Set whether or not to use [Attribute Type of Given Name] when a name is used as a search key.  Attribute Type of Name Set the recipient name attribute type. Enter a field attribute name to be used as a recipient name from user information registered on the LDAP server.
Page 212: Security Settings
5 Tools  Maximum Number of Search Results Set a maximum number of address to display from search results from 5 to 100. If the search results exceed the maximum, the search stops at the maximum number set. The default value is 50. ...
Page 213 Connectivity & Network Setup Important • Do not use the numbers assigned to the other ports.  LDAP - SSL/TLS Communication Set whether or not to enable the SSL/TLS communications for authentication and searches. If you enable the LDAP SSL/TLS communications, you must set [Primary Server - Port Number] and [Secondary Server - Port Number] under [LDAP Server/Directory Service Settings].
Page 214 5 Tools  E-mails that fail to attach a signature or verification.  E-mails that are attached with an expired certificate.  Receive Untrusted Internet Fax If you select [No], the machine cannot receive the following Internet fax:  Internet faxes other than the Internet fax sent by S/MIME when [S/MIME Communication] is set to [Enabled].
Page 215 Connectivity & Network Setup  PDF Signature Hash Algorithm Select the setting for PDF Signature Hash Algorithm from [SHA-1] or [SHA-256].  DocuWorks Signature Select the setting for DocuWorks Signature from [Do not add signature], [Always add signature], or [Select during send]. Important •...
Page 216 5 Tools  DH Group Set DH group. Select from [G1] and [G2].  PFS Settings Select whether or not to enable PFS.  Destination IPv4 Address Set the IPv4 address of the destination. When entering an IP address, enter the address in the format "xxx.xxx.xxx.xxx", where "xxx"...
Page 217: Other Settings
Connectivity & Network Setup  Retrieval of Certificate Status Select the method to verify the validity of certificates. Select [By Retrieving CRL] if the machine retrieves a CRL (Certificate Revocation List) from the validation authority to verify the revocation status of the certificate. Select [By OCSP] if the machine uses OCSP (Online Certificate Status Protocol), which can verify the validity revocation status of the certificate, to have the certificate authority or validation authority check the revocation status.
Page 218: Print Service Settings
5 Tools Print Service Settings In [Print Service Settings], you can configure settings related to the Print feature. Using CentreWare Internet Services, you can make more detailed settings. For more information, refer to "CentreWare Internet Services Settings" (P.307). Allocate Memory..................................218 Delete Form....................................
Page 219: Delete Form
Print Service Settings Note • The maximum amount of memory you can allocate varies according to the amount of free space available in memory. Receiving Buffer - USB Set the receiving buffer for USB. You can specify a value from 64 to 1024 KB in 32 KB increments. Receiving Buffer - LPD Note •...
Page 220: Other Settings
5 Tools  Form Number When you select an item to delete, you can enter the form number.  Form Name After you enter the form number and select [Confirm], the form name matching the form number entered appears. Enter the form number with the numeric keypad, and select [Confirm]. Check the form name, and then select [Delete Data].
Page 221 Print Service Settings If a paper type mismatch occurs during printing, the machine ignores the paper type specified and prints the job in accordance with [Paper Tray Priority], [Paper Size], or [Substitute Tray]. For more information, refer to "Automatic Tray Selection" (P.44). ...
Page 222: Banner Sheet
5 Tools Banner Sheet You can output a banner sheet to separate different jobs by users not to be mixed the outputs. The machine outputs the banner sheet before or after the job. A date, time, user name, and file name are printed on the banner sheet. Note •...
Page 223 Print Service Settings Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center.  Cancel Printing Cancels printing.  Substitute Font and Print Prints using a substitute font. Courier is used as the substitute font. PostScript Font Substitution Set whether or not to use ATCx as a substitute if a PostScript font specified in a job is not present.
Page 224: Scan Service Settings
5 Tools Scan Service Settings In [Scan Service Settings], you can configure settings related to the Scan services. Note • When [Scan to Fax Server] is selected in the System Settings, [Scan Service Settings] is replaced with [Scan/Fax Service Settings]. For information on scanner environment settings, refer to "Scanner Environment Settings"...
Page 225: Scan Defaults
Scan Service Settings [2 Sided Scanning] and [Mixed Size Originals] are not displayed on the screen for the models without the document feeder. Reduce/Enlarge - Buttons 2 to 5 This item can be set when [Reduce/Enlarge] is selected for one of the features that appear in the second to the fourth column in [1st Tab - Features Allocation].
Page 226 5 Tools Sharpness Set the default value for [Sharpness] of [Image Options] in the [Advanced Settings] screen. Background Suppression This feature allows you to suppress the background color of documents. Set the default value for [Background Suppression] of [Image Enhancement] in the [Advanced Settings] screen.
Page 227: Searchable Text
Scan Service Settings E-mail Subject Set the default value for the e-mail subject. Up to 128 characters can be entered for the subject. Store & Send Link - E-mail Subject Set the default value for the subject used when sending an e-mail to an authenticated user to notify the URL of the location to retrieve the scanned data.
Page 228: Scan To Pc Defaults
5 Tools Scan to PC Defaults Transfer Protocol Set the default value for the transfer protocol used for transfer from [FTP], [SMB], or [SMB (UNC Format)]. Login Credential to Access Destination Set whether or not to use a user authenticated by the remote server when the user logs in to the destination computer for the Scan to PC service.
Page 229: Output Size Defaults
Scan Service Settings Output Size Defaults Set the sizes to display in [Output Size] when selecting [Enter Output Size] for scanning documents at [Reduce/Enlarge] in the [Layout Adjustment] screen. You can assign any output size to output size buttons. Assigning the output sizes to the buttons will save your time to specify the size each time.
Page 230: Background Suppression Level
5 Tools Saturation Set the saturation when scanning a full color document. When a document is scanned, saturation is automatically adjusted according to the value set here. Background Suppression Level Set the background suppression level. This is valid when [Background Suppression] is set to [Auto Suppression].
Page 231 Scan Service Settings Add Date to E-mail Attachment Name Set whether or not to add dates and page number after file names when E-mail is selected. The file name depends on the setting of [Filename Format] and whether or not the file name is automatically generated.
Page 232 5 Tools Store & Send Link - Maximum File Size Set the maximum data size of files that can be stored for the Store & Send Link feature. You can specify the value from 1 to 200 MB in 1 MB increments. The default value is 200 MB. Print Login Name on PDF Files If scanning a document in PDF format when local machine authentication or remote authentication is enabled, you can set whether or not to add an authentication user name...
Page 233: Fax Service Settings
Fax Service Settings Fax Service Settings In [Fax Service Settings], you can configure settings related to the Fax service. Note • This feature does not appear for some models. An optional component is required. The items displayed on the screen vary depending on the optional components installed. For more information, contact our Customer Support Center.
Page 234: Fax Defaults
5 Tools Transmission Screen Set whether or not to display transmission status during transmission. Display Fax Line Selection Set whether or not to enable you to select a fax line (port) from the drop-down menu on the [Fax / Internet Fax] screen. Note •...
Page 235: Fax Control
Fax Service Settings Transmission Header Text Set the default value for [Transmission Header Text] in the [Fax/Internet Fax Options] screen. Confirmation Options Set the default value for [Confirmation Options] of [Acknowledgement Report] in the [Fax/ Internet Fax Options] screen. Note •...
Page 236 5 Tools Re-enter Speed Dial Recipients This setting is required when you selected [Enter Twice] for [Re-enter Recipients]. Select how to re-enter a recipient after the first entry.  Enter Once Only No need to re-enter the recipient. Enter Twice ...
Page 237: Batch Send
Fax Service Settings Rotate 90 degrees Set whether or not to automatically rotate a document if its image must be reduced in size unless it is rotated. Note • If an arbitrary magnification is specified in [Reduce/Enlarge], the Rotate 90 Degrees feature does not function.
Page 238 5 Tools Fax Receiving Mode Set the default value for [Fax Receiving Mode] in the [Machine Information] screen displayed by pressing the <Machine Status> button. Select whether or not to receive a fax automatically or manually. Note • As for IP fax (SIP), the machine always receives faxes automatically. Border Limit Set the length to make a page break that will be applied when the length of a received fax document is longer than the paper length.
Page 239 Fax Service Settings Edge Erase - Top & Bottom Edges Specify the amount of edges erased from the document in the top and bottom directions. Specify a value from 0 to 20 mm in 1 mm increments. Edge Erase - Left & Right Edges Specify the amount of edges erased from the document in the left and right directions.
Page 240 5 Tools The Folder Selector Setup feature allows you to classify received faxes by line type and store them in folders specified. Memory Full Procedure If there is insufficient hard disk memory while scanning a document, a screen appears asking you how you want to handle the partially stored data. Set the process you want the machine to perform for the partially stored data after a certain time has elapsed in the confirmation screen.
Page 241: Fax Received Options
Fax Service Settings Block Unknown Fax Numbers Set whether or not to receive faxes from unknown G3 ID fax numbers. When [Yes] is selected, the machine does not receive faxes from unknown fax numbers. Fax Received Options Fax Received Options allows you to specify a method for classifying received fax documents into specified folders.
Page 242: Reduce/Enlarge Presets
5 Tools Select [Save]. Folder Selector Setup If you set the classification by line type, the machine classifies the received documents by line type and store them in the folders specified. Note • You can assign folders specified to each line to the service buttons on the Services Home screen. The number of documents in the folder is displayed on the assigned service button.
Page 243: Original Size Defaults
Fax Service Settings  Preset % You can select a ratio from preset ratios.  Variable % You can specify a magnification from 50 to 400% in 1% increments. Original Size Defaults You can set the original sizes displayed in [Original Size] in the [Layout Adjustment] screen. You can assign original sizes to the buttons other than [Auto Detect].
Page 244: Internet Fax Control
5 Tools Line 1 to 3 - Company Logo Register the sender names for lines 1 to 3. The sender name is printed in the Transmission Header Text or Cover Page. Enter up to 60 single-byte characters using the keyboard displayed or the numeric keypad.
Page 245 Fax Service Settings  Direct (P2P) Directly sends to the machine with the Internet Fax feature, without going through an SMTP server. You can specify the following two types of e-mail address for the Internet Fax feature:  Specifying a host name @ must be followed by FQDN.
Page 246 5 Tools Incoming Internet Fax Print Options When an e-mail sent from an Internet fax compatible machine to the e-mail address of the machine is received, you can select the print operation.  Print Attachment Only Only prints the attached documents. ...
Page 247: E-Mail/Internet Fax Service Settings
E-mail/Internet Fax Service Settings E-mail/Internet Fax Service Settings In [E-mail/Internet Fax Service Settings], you can configure settings related to the e-mail and the Internet Fax service. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center.
Page 248 5 Tools  Off Does not respond.  On Automatically notifies the sender that the e-mail has been processed. Read Receipts When an e-mail is sent from the machine, select whether or not to use the Read Receipts feature.  Off The Read Receipts feature is disabled.
Page 249 E-mail/Internet Fax Service Settings Maximum Split Count Set the split upper limit for splitting mail. Specify not to split mail or a value from 2 to 500. Allow Casual Users to Edit From Field Set whether or not to protect e-mail addresses from being changed by unregistered users under [From] on the [E-mail] tab.
Page 250: Address Book Settings
5 Tools Address Book Settings In [Address Book Settings], you can configure settings related to the e-mail and the address book. On the [Tools] screen, select [System Settings] > [Address Book Settings]. For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.118). Select an item to set or change.
Page 251: Folder Service Settings
Folder Service Settings Folder Service Settings In [Folder Service Settings], you can configure settings to handle files stored in folders. On the [Tools] screen, select [Folder Service Settings]. For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.118). Select an item to set or change.
Page 252 5 Tools Quality/File Size for Retrieval Select a quality and size for files highly compressed and retrieved from folders. Select from [Quality: Normal, File Size: Small], [Quality: Higher, File Size: Larger], and [Quality: Maximum, File Size: Largest].
Page 253: Job Flow Service Settings (Apeosport Series Models Only)
Job Flow Service Settings (ApeosPort Series Models Only) Job Flow Service Settings (ApeosPort Series Models Only) In [Job Flow Service Settings], you can configure the settings related to the Job Flow. The Job Flow is a function to perform a series of jobs registered. Also, in [Job Flow Service Settings], you can configure a pool server.
Page 254: Media Print Service Settings
5 Tools Media Print Service Settings In [Media Print Service Settings], you can select the paper trays displayed for [Paper Supply] in the [Media Print Text] and [Media Print Photos] screens. When the USB Memory Kit (optional) is installed in the machine, you can import and print image data (DCF1.0 (Exif 2.0 - 2.2 compliant JPEG/TIFF files)) from supported storage media and document files (PDF, TIFF, XPS (MSXPS format and OpenXPS format), XDW, XBD, or JPEG (JFIF)).
Page 255: Stored File Settings
Stored File Settings Stored File Settings In [Stored File Settings], you can select whether to automatically delete files stored on the folder or the machine. Set the expiration date and the time of deletion. You can also set whether or not to delete the stored file by file type. On the [Tools] screen, select [Stored File Settings].
Page 256 5 Tools Display Details of Stored Print Job List Set whether or not to display detailed information such as output color and 2 sided in the stored job list of print files (Charge Print, Secure Print, Sample Print, or Delayed Print). When you select [On], detailed information is displayed in the list.
Page 257 Stored File Settings  File Name: Ascending Prints files in ascending order by file name.  File Name: Descending Prints files in descending order by file name.
Page 258: Web Applications Service Setup (Apeosport Series Models Only)
It also allows you to directly upload and print a file without going through another computer. Note • To use this feature, the External Access Kit (optional) and any Fuji Xerox manufactured web applications (sold separately) are required. For more information, contact our Customer Support Center.
Page 259 Web Applications Service Setup (ApeosPort Series Models Only) 2) Select the [Enabled] check box for [HTTP - SSL/TLS Communication]. 3) Select the [Enabled] check box for [Verify Remote Server Certificate]. 4) Click [Apply]. 5) When the right frame on the web browser will change to the machine reboot display, click [Reboot Machine].
Page 260: Server Setup
5 Tools Server Setup This section describes how to register a server on access web applications. Note • If there are one or more servers to register, it is helpful to assign the servers to the buttons displayed on the Services Home screen. For information on changing the buttons on the Services Home screen, refer to "Customizing the Control Panel"...
Page 261 Web Applications Service Setup (ApeosPort Series Models Only)  Server Name Enter the access destination name with up to 32 single-byte characters.  Description Enter the description of the access destination with up to 128 single-byte characters.  Use User ID ...
Page 262: Other Settings
5 Tools Other Settings When Sending User Details Set whether or not to display a confirmation screen when the machine send user authorization information (authorized User ID, password, e-mail address, and the services restricted) to the remote server. Note • Even when you select [No Confirmation Required], if there is a flaw in the authentication information, a confirmation screen is displayed.
Page 263: Web Browser Setup
Important • Configure [Web Applications Version] as required when a service which works in ApeosPort is used. Note • To use this feature, the External Access Kit (optional) and any Fuji Xerox manufactured web applications (sold separately) are required. For more information, contact our Customer Support Center.
Page 264 5 Tools Enable File Printing Set whether or not to use the File Printing feature. The File Printing feature allows you to directly print the printable files obtained from the remote Web server. Functional Code Set the functional code as necessary when you use a service which works in ApeosPort. Specify the value between 0 and 65535.
Page 265: Setup
Setup Setup In [Setup], you can create or update folders, job flows, and the Address Book. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center. The following shows the reference section for each setting. Create Folder....................................265 Stored Programming...................................267 Create Job Flow Sheet.................................267...
Page 266: Folder Name
5 Tools Select items and set the required settings. When you finish required settings, select [Save]. Folder Name Set the folder name. Enter up to 20 single-byte characters using the keyboard displayed or the numeric keypad. For information about how to enter characters, refer to "Entering Text" (P.33). Check Folder Passcode Set an access restriction to permit operations for specified users only.
Page 267: Stored Programming
Setup  No Even when the retention period has elapsed, files are not deleted.  Yes Deletes expired files at the specified time. If, however, the expiration date has not been specified, files are not deleted even when [Yes] is selected. Note •...
Page 268: Restrictions On Using Job Flow
5 Tools  by selecting a file stored in a folder to select a job flow and execute manually To start a job flow automatically, you must link the job flow to a folder. When a file is stored in the folder, it is automatically processed in accordance with the job flow sheet linked. Note •...
Page 269 Setup  Sheet Filtering You can filter the job flow sheets to display. Select the filtering conditions, and then select [Save]. Note • The screen displayed varies depending on the Login Type selected.  Owner Filters job flow sheets by owner type. ...
Page 270 5 Tools  Delete Deletes all setting values of the selected item.  Edit Confirm or change the settings of the selected item.  Close Menu Deselect the selected item. Name Set the name for the job flow sheet with up to 128 single-byte characters. Description Set the description of the job flow sheet with up to 256 single-byte characters.
Page 271 Setup Send as IP Fax (SIP)  Speed Dial Specify an address with a speed dial. Enter the speed dial with the numeric keypad, and select [Save]. The address specified appears in [Name/Fax Number] in the [Send as IP Fax (SIP)] screen.
Page 272 5 Tools  Internet Fax Profile Select an Internet fax profile. A profile is specified to restrict attribute information such as image resolution and paper size for transmissions between Internet Fax-enabled machines.  Resend Attempts Set whether or not to try sending again if a transmission fails. If you select [On], set the number of resend attempts and interval.
Page 273 Setup  Resend Attempts Set the transmission retry count from 1 to 5.  Resend Interval Set the transmission retry interval from 30 to 300 seconds.  Encryption Set whether or not to encrypt the e-mail transmission. Note • To encrypt e-mail transmission, the configuration of S/MIME is required. •...
Page 274 5 Tools Transfer via SMB (1), Transfer via SMB (2) Specify where SMB forwarding is to be stored. [Transfer via SMB (2)] will be displayed when [Transfer via SMB (1)] is configured.  Address Book When the server address is registered on the Address Book, you can specify the address from the Address Book.
Page 275 Setup  Auto Select A suitable paper tray is automatically selected.  Trays 1 to 4 and 6 (optional) Select paper from five trays.  Bypass Prints on paper loaded in Tray 5.  2 Sided Printing Set the 2 sided printing option. ...
Page 276: Create Job Flow Sheet Keyword
5 Tools  Delete Deletes the selected job flow sheet.  Copy Creates a duplicate of the selected job flow sheet. You can create a new job flow sheet based on the duplicate. The procedure of creation is the same as creation of a new job flow sheet. For more information, refer to "Create New Job Flow Sheet"...
Page 277 Setup Press a speed dial to register. Note • Entering a speed dial number with the numeric keypad displays the specified number at the top of the column. Select [Address Type]. Select the address type, and then select [Save]. Select an item to set and set. When the settings are completed, select [Save].
Page 278: Address Type
5 Tools  Index  Relay Broadcast Starting Rate Billing - Day Time   Resolution Billing - Night Time    Cover Page  Billing - Midnight Maximum Image Size   When selecting [IP Fax (SIP)] as the address type, the following items appear: Address Type Delay Start ...
Page 279: Given Name
Setup Given Name Enter a recipient given name with up to 32 single-byte characters. For information about how to enter characters, refer to "Entering Text" (P.33). Custom Item 1 The attribute name set as [Attribute Name of Custom Item 1] is shown as the item name. By factory default, the item name is set to "Telephone Number".
Page 280 5 Tools Save in Enter the directory for storing files. When SMB is selected, use a UNC format.  Transferring via FTP For example: aaa/bbb When you save files in the bbb directory under the aaa directory in the root directory. Transferring via SMB ...
Page 281: Delay Start
Setup When the destination is specified by a speed dial number with the communications mode set, you cannot change the communications mode in the [Fax/Internet Fax] screen. Note • [G4 Auto] is displayed only when Internet fax addresses are selected. Resolution Set image quality for transmission.
Page 282: Relay Broadcast
5 Tools F Code Select whether or not to use F code communications. F Code is the transmission procedure set by the Communications and Information Network Association of Japan and is the T.30 (communication protocol) method for using sub- addresses that are standardized by the ITU-T. For F code (sub address) and password, you can use up to 20 digits 0 to 9, *, and #.
Page 283: Create Fax Group Recipients
Setup Select [Save]. Internet Fax Profile Set the format of the Internet fax profile. A profile is specified to restrict attribute information such as image resolution and paper size for transmissions between Internet Fax-enabled machines.  TIFF-S The Internet fax standard profile. For documents larger than A4, the size is automatically reduced to A4 when transmission.
Page 284: Add Fax Comment
5 Tools Select [Group Name] and enter a group name to register, and then select [Save]. Enter a speed dial number (four digits) to register with the numeric keypad, and then select [Add to this Group]. Repeat step 4 to register the address numbers. Select [Save].
Page 285: Accounting
Accounting Accounting In [Accounting], you can register the users that will use the machine, and set the operation settings of the Accounting feature. For more information about this feature, refer to "Authentication and Accounting Features" (P.391). Create/View User Accounts ...............................285 View Accounts....................................288 Reset User Accounts ..................................288 System Administrator's Meter (Copy Jobs) ...........................289...
Page 286: User Name
5 Tools User Name Set a user name. Up to 32 single-byte characters are allowed. For information about how to enter characters, refer to "Entering Text" (P.33). Passcode Set a passcode. Setting a passcode is strongly recommended for security. Set a passcode from 4 to 12 digits.
Page 287 Accounting  Change Account Limit Set the maximum number of pages for copying, scanning, or printing. You can specify a number from 1 to 9,999,999 (7 digits) pages in 1 page increments.  The following limits can be placed on the Copy service for each user: Permission to use: [Free Access], [Black &...
Page 288: View Accounts
5 Tools Reset User Account Deletes all registered information for a selected user.  Reset Deletes the registered user data. Once deleted, the data cannot be restored. Important • All job flow sheets, folders, and files within folders belonging to the user are deleted. If the user is owner of a large amount of material (when a large quantity of files is left remaining within a folder for example), the deletion will take a considerable time.
Page 289: System Administrator's Meter (Copy Jobs)
Accounting Important • All job flow sheets, folders, and documents within folders belonging to the user are deleted. If the user is owner of a large amount of material (when a large quantity of files is left remaining within a folder for example), the deletion will take a considerable time.
Page 290: Accounting Login Screen Settings
5 Tools Local Accounting Performs accounting. Network Accounting Performs accounting based on the user information managed on a remote service. User information is registered on the remote service. Note • When [Network Accounting] is selected, users are prompted to enter their Account ID on the [Login] screen that is displayed when attempting to use services required for accounting.
Page 291 Accounting Alternative Name for User ID If required, you can change the indication "UserID" on the [Login] screen that appears when the <Log In/Out> button on the control panel or the login information area on the touch screen is pressed to another name such as “User Name” or “Number”. The alias can be set to 1 to 15 single-byte characters.
Page 292: Fax Billing Data
• The features described in this section may not appear for some models. Optional components or related products provided by Fuji Xerox are required to use the features. For more information, contact our Customer Support Center.
Page 293 Accounting Select whether or not to track billing information for the print jobs. Select from [No Tracking] and [Track with Accounting/Billing Device]. This feature is available for all accounting/billing devices. Track Scan/Fax Jobs This feature is effective for the Scan, Fax, Internet Fax, and Server Fax services. Select whether or not to track billing information for the scan, fax, Internet fax, and server fax jobs.
Page 294: Authentication/Security Settings
5 Tools Authentication/Security Settings In [Authentication/Security Settings], you can configure the registration and authentication of a user and security settings. For more information about the feature, refer to "Authentication and Accounting Features" (P.391). System Administrator Settings..............................294 Authentication ..................................... 295 Allow User to Disable Active Settings .............................
Page 295: Authentication
Authentication/Security Settings Select [System Administrator’s Passcode]. Select [New Passcode]. Enter a new passcode (4 to 12 digits) using the keyboard displayed, and then select [Save]. Note • If no passcode is set, leave the text boxes blank and select [Save]. Select [Retype Passcode], enter the same passcode, and then select [Save].
Page 296 5 Tools  Device Access Allows you to set whether or not to restrict buttons operation on the control panel of the machine. Select [Unlocked] or [Locked].  Service Access Allows you to set whether or not to restrict access to each of the following services. Note •...
Page 297: Create/View User Accounts
Authentication/Security Settings Restricts users to print jobs stored on the machine, such as the Secure Print and Sample Set jobs. This feature also restricts the submission of print jobs from a computer via a network. To use the Authentication feature, authentication information such as a user ID and passcode needs to be entered in a print driver.
Page 298: User Details Setup
5 Tools not registered on the Address Book is restricted for the Fax / Internet Fax or E-mail Service. Set whether or not to cancel the restriction.  Restrict User to Edit Address Book When [Yes] is selected for [Restrict User to Edit Address Book] under [Tools] > [Common Service Settings] >...
Page 299 Authentication/Security Settings Important • Do not change the setting while a file is stored for the Private Charge Print. Otherwise, you may encounter problems, such as being unable to print. Change the setting after the machine prints all the files stored. •...
Page 300: Maximum Login Attempts By System Administrator
5 Tools Note • This item is displayed when the optional Extensible Customization Kit is installed.  Smart Card Logout Timing Select the logout method for smart card authentication when a contactless smart card is used for authentication. When [Log Out when Card is Removed] is selected, you can logout from the machine by removing the smart card from the smart card reader.
Page 301: Charge/Private Print Settings
Authentication/Security Settings Charge/Private Print Settings You can set how received print jobs should be handled. You can directly print jobs and temporarily store print jobs to Charge Print or Private Charge Print for stored files. The Charge Print feature prints the print jobs of authenticated users. But, using this feature, you can also temporarily store print jobs and print them later by operating the machine.
Page 302 5 Tools  Job Login Failure Set the processing to apply to jobs authentication failed (whose information such as the user ID and passcode has been incorrectly registered on the print driver). - To save jobs as Private Charge Print, select [Save as Charge Print Job]. - To delete jobs, select [Delete Job].
Page 303: Allow User To Disable Active Settings
Authentication/Security Settings Note • [Job without User ID] is automatically changed to [Print Job] on the machine when you select as follows on CentreWare Internet Services: [Properties] > [Security] > [Authentication Configuration] > [Non-Account Print]. When [Job without User ID] is set to [Save as Charge Print Job] or [Delete Job], the [Non-account Print] check box on CentreWare Internet Services is deselected automatically.
Page 304: Overwrite Hard Disk
5 Tools  Access To This feature is displayed when [Require Login to View Jobs] is selected. Select either [All Jobs] or [Jobs Run By Login User Only].  Hide Job Details This feature is displayed when [Allow Job Viewing at All Times] or [Require Login to View Jobs] is selected.
Page 305 Authentication/Security Settings For more information on how to set service representative restricted operation, refer to "Service Rep. Restricted Operation" (P.177). For more information on how to set [Passcode Entry for Control Panel Login], refer to "Passcode Policy" (P.300). For more information on how to set the system administrator's user ID, refer to "System Administrator’s Login ID" (P.294).
Page 306 5 Tools...
Page 307: Centreware Internet Services Settings
6 CentreWare Internet Services Settings This chapter describes how to set up CentreWare Internet Services.  Installation of CentreWare Internet Services ..............308  Starting CentreWare Internet Services................310  Configuring Machine Settings Using CentreWare Internet Services ....311...
Page 308: Installation Of Centreware Internet Services
6 CentreWare Internet Services Settings Installation of CentreWare Internet Services CentreWare Internet Services provides services such as displaying the status of the machine and jobs, and altering configurations using a web browser in a TCP/IP environment. Preparations Prepare a computer supporting the TCP/IP protocol to use CentreWare Internet Services. CentreWare Internet Services supports the following browsers: Browsers Supported Operation Systems...
Page 309 Installation of CentreWare Internet Services 6) Select [Close] repeatedly until the [Tools] screen is displayed. Set an IP address. If an IP address is already set, you can skip this step. For an environment with DHCP or BOOTP, configure the method for obtaining the address. If an IP address cannot be obtained automatically or manual configuration is preferred, confirm the settings of an IP address, a subnet mask, and a gateway address.
Page 310: Starting Centreware Internet Services
6 CentreWare Internet Services Settings Starting CentreWare Internet Services To use CentreWare Internet Services, perform the following procedure on your computer. When Login Type is selected on the machine, authentication is required to access the machine via a web browser. Start a web browser.
Page 311: Configuring Machine Settings Using Centreware Internet Services
Configuring Machine Settings Using CentreWare Internet Services Configuring Machine Settings Using CentreWare Internet Services CentreWare Internet Services enables you to change various settings on the machine from a computer. Note • Confirm that the port in use is enabled in [Properties] tab > [Connectivity] > [Port Settings] of CentreWare Internet Services when an item that you want to set is not displayed.
Page 312 6 CentreWare Internet Services Settings Item How to Select Overview/Reference Pool Server Settings Select from [Properties] Leave the default settings unchanged tab > [General Setup] because a pool server is not available for the machine. Refer to "Job Flow Service Settings (ApeosPort Series Models Only)"...
Page 313 Configuring Machine Settings Using CentreWare Internet Services Item How to Select Overview/Reference Select from [Properties] Allows you to enable and disable Store to tab > [Services] USB, Media Print - Text and Media Print - Photos settings. EP Service Configures the EP system with an active Internet connection.
Page 314 6 CentreWare Internet Services Settings Item How to Select Overview/Reference System Administrator Refer to "System Administrator Settings" Settings (P.294). Smart Card Settings Allows you to configure the smart card settings and backup the settings. * : XPS stands for XML Paper Specification.
Page 315: Printer Environment Settings
7 Printer Environment Settings This chapter describes the settings to use the Print feature on the machine.  Print Overview ..........................316  Installation When Using USB Port ..................318  Installation When Using TCP/IP (LPD/Port 9100) ............320  Installation When Using Internet Printing Protocol (IPP) .........323...
Page 316: Print Overview
7 Printer Environment Settings Print Overview This machine can be set up as a local printer by directly connecting the machine to a computer using a USB interface cable. Similarly, it can be set up as a network printer by connecting the machine to a network.
Page 317: Supported Operating Systems
Print Overview For more information on how to set up the machine using Port 9100, refer to "Installation When Using TCP/IP (LPD/Port 9100)" (P.320). Supported Operating Systems Local Connection method Network connection connection Port Port9100 Bonjour USB2.0 Protocol TCP/IP TCP/IP TCP/IP Bonjour OS Windows XP...
Page 318: Installation When Using Usb Port
7 Printer Environment Settings Installation When Using USB Port This section describes how to install the machine using a USB interface. Step 1 Preparations..................................318 Step 2 Configuration on the Machine ............................ 318 Step 3 Configuration on the Computer..........................319 CentreWare Internet Services Setting Items ........................
Page 319: Step 3 Configuration On The Computer
Installation When Using USB Port Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close]. Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the USB port is enabled.
Page 320: Installation When Using Tcp/Ip (Lpd/Port 9100)
7 Printer Environment Settings Installation When Using TCP/IP (LPD/Port 9100) This section describes how to install the machine using TCP/IP. Step 1 Preparations..................................320 Step 2 Configuration on the Machine ............................ 320 Step 3 Configuration on the Computer..........................321 CentreWare Internet Services Setting Items ........................321 Step 1 Preparations The following items are required to use the machine via TCP/IP (LPD/Port 9100).
Page 321: Step 3 Configuration On The Computer
Installation When Using TCP/IP (LPD/Port 9100) 5) Select [Enabled], and then select [Save]. 6) Select [Close] repeatedly until the [Tools] screen is displayed. Set an IP address and the other addresses. Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the address.
Page 322 7 Printer Environment Settings  Spool Destination for Jobs ([Properties] > [General Setup] > [Memory Settings] > [LPD]) Note • The spool destination can be configured when the LPD port is enabled.  Receiving buffer size for Port 9100 ([Properties] > [General Setup] > [Memory Settings] > [Port 9100]) ...
Page 323: Installation When Using Internet Printing Protocol (Ipp)
Installation When Using Internet Printing Protocol (IPP) Installation When Using Internet Printing Protocol (IPP) This section describes how to install the machine using Internet Printing Protocol (IPP). Step 1 Preparations ..................................323 Step 2 Configuration on the Machine.............................323 Step 3 Configuration on the Computer ..........................324 CentreWare Internet Services Setting Items.........................324 Note •...
Page 324: Step 3 Configuration On The Computer
7 Printer Environment Settings If DHCP or BOOTP is available in your environment, configure the method for obtaining the address. The configuration of an IP address, a subnet mask, and a gateway address is not required. For information on how to set an IP address, refer to "Protocol Settings" (P.196). Select [Close] repeatedly until the [Tools] screen is displayed.
Page 325: 8 E-Mail Environment Settings
8 E-mail Environment Settings This chapter describes the settings to use various services via e-mail on the machine. Note • This feature does not appear for some models. For such models, an optional component is required. For more information, contact our Customer Support Center. ...
Page 326: E-Mail Overview
8 E-mail Environment Settings E-mail Overview The machine can send and receive e-mails. The following services and features are available using e-mail:  E-mail  Store & Send Link  Internet Fax Service  Print E-mail E-mail Notification (Status notifications such as consumables) ...
Page 327: Preparations
Preparations When a computer submitted a print job or a Direct Fax job to the machine, its completion can be notified by e-mail. For more information, refer to the help of the print driver. Notify Job Completion by E-mail  You can receive the result of the jobs performed by e-mail.
Page 328 8 E-mail Environment Settings  Configuration on the Machine Print E-mail Store & E-mail Item Description E-mail Send Completion Notification Link Notice SMTP POP3 TCP/IP The TCP/IP address for the address machine. E-mails are sent via TCP/IP. Subnet Required when the ...
Page 329 Preparations  Configuration on the Server Note • Information on server settings, contact your System Administrator. Print E-mail Store & E-mail Item Description E-mail Send Completion Notification Link Notice SMTP POP3 Machine When using the E-mail e-mail feature on the machine, address an e-mail account of the machine must be...
Page 330: Installation Procedures
8 E-mail Environment Settings Installation Procedures This section describes how to configure the machine to use the E-mail service. The following shows the reference section for each procedure. Step 1 Enabling Port and Setting up TCP/IP......................... 330 Step 2 Configuring E-mail Environment..........................331 CentreWare Internet Services Setting Items ........................
Page 331: Step 2 Configuring E-Mail Environment
Installation Procedures Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the ports are enabled and that TCP/IP is set up correctly.
Page 332: Centreware Internet Services Setting Items
8 E-mail Environment Settings  When [POP3] is selected for [Protocol to Receive E-mail] Configure the POP3 server. For information on how to configure the POP3 server, refer to "POP3 Server Settings" (P.205). For information on how to set the machine's e-mail address when you receive e-mails via POP3, refer to "Machine’s E-mail Address/Host Name"...
Page 333: Scanner Environment Settings
9 Scanner Environment Settings This chapter describes the settings to use the Scan services on the machine. Note • This feature does not appear for some models. For such models, an optional component is required. For more information, contact our Customer Support Center. ...
Page 334: Scan Service Overview
9 Scanner Environment Settings Scan Service Overview The machine is equipped with scanning capabilities. The following scan services are available on the machine:  E-mail  Store to Folder  Scan to PC  Network Scanning (Job Template Scanning) (ApeosPort series models only) Store to USB ...
Page 335 Scan Service Overview  Scan to My Folder When you select [Login to Remote Accounts] for [Login Type] and select [Enabled] for [Scan to My Folder] using CentreWare Internet Services, you can forward scanned documents to different recipients that corresponds to the login user. For more information on configuration procedures, refer to "Configuration of Scan to My Folder (ApeosPort Series Models Only)"...
Page 336: Configuration Of Store To Folder
9 Scanner Environment Settings Configuration of Store to Folder This section describes configuration procedures to use the Store to Folder service on the machine. Step 1 Enabling Port and Setting up TCP/IP......................... 336 Step 2 Registering a Folder ............................... 337 Step 3 Configuring a Computer ...............................
Page 337: Step 2 Registering A Folder
Configuration of Store to Folder Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the address. If an IP address cannot be obtained automatically or manual configuration is preferred, confirm the settings of an IP address, a subnet mask, and a gateway address.
Page 338: Configuration Of Scan To Pc
9 Scanner Environment Settings Configuration of Scan to PC This section describes how to configure the machine to use the Scan to PC service. Step 1 Preparations..................................338 Step 2 Enabling Port and Setting up TCP/IP......................... 339 Step 3 Configuration on the Computer..........................340 Step 1 Preparations The following items are required to use the Scan to PC feature.
Page 339: Step 2 Enabling Port And Setting Up Tcp/Ip
Configuration of Scan to PC  OS X 10.8 Mountain Lion Step 2 Enabling Port and Setting up TCP/IP To use Scan to PC service, enable the port (SMB or FTP client) and set the IP address. The following describes the configuration procedures on the machine. Note •...
Page 340: Step 3 Configuration On The Computer
9 Scanner Environment Settings Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the SMB Client port or FTP client is enabled and that TCP/IP is set up correctly.
Page 341: Configuration Of Store To Usb
Configuration of Store to USB Configuration of Store to USB This section describes how to configure the machine to use the Store to USB service. Step 1 Available USB Memory Devices ...........................341 CentreWare Internet Services Setting Items.........................341 Step 1 Available USB Memory Devices The Store to USB service allows you to directly save the scanned data to a USB 2.0 memory device which is inserted into the USB memory slot on the control panel of the machine.
Page 342: Configuration Of Network Scanning (Job Template Scanning)
9 Scanner Environment Settings Configuration of Network Scanning (Job Template Scanning) This section describes how to configure the machine to use the Network Scanning service. Step 1 Preparations..................................342 Step 2 Enabling Ports and Setting up TCP/IP ........................342 Step 3 Configuring the SNMP Port ............................343 Step 4 Configuration on the Computer..........................
Page 343: Step 3 Configuring The Snmp Port
Configuration of Network Scanning (Job Template Scanning) 5) Select [Enabled], and then select [Save]. 6) Select [Close] repeatedly until the [Port Settings] screen is displayed. 7) Enable [Port Status] on the [SMB] or [FTP Client] screen, and enable [Internet Services (HTTP)] on the [Internet Services - Port Status] screen as described above.
Page 344: Configuration Of Scan To My Folder (Apeosport Series Models Only)
9 Scanner Environment Settings Configuration of Scan to My Folder (ApeosPort Series Models Only) This section describes how to configure the machine to use the Scan to My Folder service. Step 1 Preparations..................................344 Step 2 Enabling SMB Port and Setting up TCP/IP ....................... 344 Step 3 Configuring Remote Authentication..........................
Page 345: Step 3 Configuring Remote Authentication
Configuration of Scan to My Folder (ApeosPort Series Models Only) 2) Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter].
Page 346: Step 4 Configuring Scan To My Folder
9 Scanner Environment Settings 1) Select [Authentication/Security Settings]. 2) Select [Authentication]. 3) Select [Login Type]. 4) Select [Login to Remote Accounts], and then select [Save]. 5) Select [Close]. 6) Select [Close] repeatedly until the [Tools] screen is displayed. Configure a remote authentication server to use. You can select from [Kerberos (Windows 2000)], [Kerberos (Solaris)], [LDAP], [SMB], and [Authentication Agent].
Page 347: Step 5 Configuration On The Computer
Configuration of Scan to My Folder (ApeosPort Series Models Only) 5) Select the [Enabled] check box under [Status]. 6) Check the [Enabled] checkbox of [Allow User to Change File Storage Location] to allow users to change the storage location. Note •...
Page 348: Configuration Of Job Flow Sheets
9 Scanner Environment Settings Configuration of Job Flow Sheets This section describes how to configure the machine to use the Job Flow Sheets service. Step 1 Enabling Ports and Setting up TCP/IP ........................348 Step 2 Configuring the SNMP Port ............................349 Step 3 Configuration on the Computer..........................
Page 349: Step 2 Configuring The Snmp Port
Configuration of Job Flow Sheets Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close]. Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the SOAP, SNMP, and Internet Services (HTTP) ports are enabled and that TCP/IP is set up correctly.
Page 350: Configuration Of Store & Send Link
9 Scanner Environment Settings Configuration of Store & Send Link This section describes how to configure the machine to use the Store & Send Link service. Important • When a user is notified by e-mail of a URL location to retrieve scanned data, the e-mail message is not encrypted, which enables the user to retrieve the data without password authentication.
Page 351: Device Information
Configuration of Store & Send Link  Attachment  Device Information  Authenticated User For details on the setting items, click [Help] at the upper right corner of the CentreWare Internet Services screen to see help. Important • To display the online help for CentreWare Internet Services, users need to have the environment to connect to the internet.
Page 352: Configuration Of Store To Wsd
9 Scanner Environment Settings Configuration of Store to WSD This section describes how to configure the machine to use the Store to WSD service. Note • WSD stands for Web Services on Devices. The following shows the reference section for each procedure. Step 1 Preparations..................................
Page 353: Step 3 Confirmation On The Computer
Configuration of Store to WSD Print a configuration report to confirm that the WSD port is set up correctly. For information on how to print a configuration report, refer to "Print Reports" (P.98) . Step 3 Confirmation on the Computer Confirm that the machine name is displayed on the computer as a network device.
Page 354 9 Scanner Environment Settings...
Page 355: Using Ip Fax (Sip)
10 Using IP Fax (SIP) This chapter describes the settings to use the services via IP fax (SIP) on the machine. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center. ...
Page 356: Ip Fax (Sip) Overview
10 Using IP Fax (SIP) IP Fax (SIP) Overview IP Fax (SIP) is a fax feature that sends and receives document data via the IP network of a corporation (the intranet). The IP Fax (SIP) complies with ITU-T Resolution T.38. Because the IP Fax (SIP) uses the existing IP network for communications, you can reduce the telecommunications costs compared to a conventional G3 fax machine that uses the public telephone line.
Page 357: Installation Procedures
Installation Procedures Installation Procedures This section describes the configuration procedures to use the IP Fax (SIP) feature on the machine. Step 1 Enabling Port and Setting up TCP/IP .........................357 Step 2 Configuring the SIP User Name...........................358 Step 3 Configuring Fax Environment ............................358 Step 4 Configuring the SIP Server............................359 Step 5 Registering the VoIP Gateway .............................360 Step 1 Enabling Port and Setting up TCP/IP...
Page 358: Step 2 Configuring The Sip User Name
10 Using IP Fax (SIP) Step 2 Configuring the SIP User Name This section describes the configuration procedures of the SIP user name on the machine. You can configure the settings using CentreWare Internet Services. For information on how to use CentreWare Internet Services, refer to "Configuring Machine Settings Using CentreWare Internet Services"...
Page 359: Step 4 Configuring The Sip Server
Installation Procedures 2) Select [Screen Defaults]. 3) Configure the required settings, and then select [Save]. For information on the screen default, refer to "Screen Defaults" (P.233). Set the default settings of the Fax feature. 1) Select [Fax Defaults]. 2) Configure the required settings, and then select [Save]. For information on the fax default, refer to "Fax Defaults"...
Page 360: Step 5 Registering The Voip Gateway
10 Using IP Fax (SIP) 4) Select [Yes], and then select [Save]. 5) Select [SIP Server IP Address Resolution], and then select [Change Settings]. 6) Select a method to obtain SIP server IP address, and then select [Save]. 7) Select [SIP Proxy Server Setup], and then select [Change Settings]. 8) Set the IP address, port number, login user name, login password, and server type.
Page 361 Installation Procedures 7) Select [Gateway Address], and then select [Change Settings]. 8) Specify the IP address of the VoIP gateway, and then select [Save]. 9) Select [Save]. 10) To configure another VoIP gateway, repeat steps 4 to 9. 11) Select [Close]. Select [Close] repeatedly until the [Tools] screen is displayed.
Page 362 10 Using IP Fax (SIP)
Page 363: 11 Using The Internet Fax Service
11 Using the Internet Fax Service This chapter describes the settings to use services via the Internet Fax on the machine. Note • This feature does not appear for some models. For such models, an optional component is required to use this feature. For more information, contact our Customer Support Center. ...
Page 364: Internet Fax Overview
11 Using the Internet Fax Service Internet Fax Overview When the Fax feature is available, the machine can transmit scanned data as an e-mail attachment using a corporate intranet or the Internet, unlike conventional fax machines which use public phone lines. Also, the machine can receive e-mails transmitted from the Internet Fax-enabled machines.
Page 365 Preparations Internet Internet Fax Direct Item Description SMTP POP3 SMTP    Configure S/MIME. S/MIME settings Required  Set as required Not supported *1 : When you use the Internet Fax Direct feature, set [Tools] > [System Settings] > [Fax Service Settings] > [Internet Fax Control] >...
Page 366: Installation Procedures
11 Using the Internet Fax Service Installation Procedures This section describes the configuration procedures to use the Internet Fax feature on the machine. Step 1 Enabling Port and Setting up TCP/IP......................... 366 Step 2 Configuring E-mail Environment..........................367 Step 3 Testing the Internet Fax ............................... 368 Step 1 Enabling Port and Setting up TCP/IP To use the Internet Fax feature on the machine, enable the ports for the E-mail feature, and set the IP address.
Page 367: Step 2 Configuring E-Mail Environment
Installation Procedures Print a configuration report to confirm that the ports are enabled and that TCP/IP is set up correctly. For information on how to print a Configuration Report, refer to "Print Reports" (P.98). Step 2 Configuring E-mail Environment The following describes the configuration procedures to use the E-mail features. You can configure the settings using CentreWare Internet Services.
Page 368: Step 3 Testing The Internet Fax
11 Using the Internet Fax Service  When [POP3] is selected for [Protocol to Receive E-mail] Configure the POP3 server. For information on how to configure the POP3 server, refer to "POP3 Server Settings" (P.205). For information on how to set the machine's e-mail address when you receive e-mails via POP3, refer to "Machine’s E-mail Address/Host Name"...
Page 369: 12 Using The Server Fax Service
12 Using the Server Fax Service This chapter describes how to use the Server Fax service on the machine. Note • This feature does not appear for some models. For such models, an optional component is required. For more information, contact our Customer Support Center. ...
Page 370: Server Fax Overview
12 Using the Server Fax Service Server Fax Overview If your machine supports the Scan feature, installing the Server Fax Kit (optional) allows you to use the Fax feature of a Server Fax server. With the Server Fax feature, you can transfer image data received by the machine to the Server Fax server, and can transfer image data received by the Server Fax server to the machine via a network based on the settings you made.
Page 371: Installation Procedure
Installation Procedure Installation Procedure Installation Overview This section describes the configuration procedure to use the Server Fax feature on the machine. The following shows the reference section for the configuration procedures. Step 1 Fax Settings ..................................371 Step 2 Setting the Server Fax Feature.............................372 Step 1 Fax Settings If your machine does not support the Fax feature and supports the Server Fax feature only, the Server Fax feature will be enabled automatically.
Page 372: Step 2 Setting The Server Fax Feature
12 Using the Server Fax Service Step 2 Setting the Server Fax Feature Enable the Server Fax feature and set the file destination. The following procedure explains how to set them on CentreWare Internet Services. For more information on how to use CentreWare Internet Services, refer to "Configuring Machine Settings Using CentreWare Internet Services"...
Page 373 Installation Procedure  When [SMTP] is selected The SMTP server settings are the same as the E-mail settings. For more information on the SMTP server settings, refer to "Step 2 Configuring E-mail Environment" (P.331). The following settings are additionally required for the SMTP server. ...
Page 374 12 Using the Server Fax Service...
Page 375: Encryption And Digital Signature Settings
13 Encryption and Digital Signature Settings This chapter describes the settings to use the Encryption feature and the Digital Signature feature on the machine.  Encryption and Digital Signature Overview..............376  Configuration of HTTP Communications Encryption ..........378  Configuration of Encryption using IPsec ................380 ...
Page 376: Encryption And Digital Signature Overview
13 Encryption and Digital Signature Settings Encryption and Digital Signature Overview Types of Certificate To use the Encryption feature and the Signature feature on the machine, a certificate is required. The following two types of device certificate can be used on the machine: ...
Page 377: Encryption And Digital-Signature Features For Scan Files
Encryption and Digital Signature Overview Note • By encrypting HTTP communications, communications data can be encrypted at the time of printing using IPP (SSL encrypted communications).  Encrypting HTTP Communications from the Machine to a Remote Server The SSL/TLS protocol is used to encrypt the HTTP communications between a remote server and the machine.
Page 378: Configuration Of Http Communications Encryption
13 Encryption and Digital Signature Settings Configuration of HTTP Communications Encryption This section describes the settings to encrypt HTTP communications. Installation Overview.................................. 378 Step1 Configuration on the Machine ............................. 378 Step2 Configuration on the Computer........................... 379 Installation Overview To encrypt HTTP communications, configure the machine and your computer as follows: ...
Page 379: Step2 Configuration On The Computer
Configuration of HTTP Communications Encryption 2) Click [Security] to display the items in the folder. 3) Click [Machine Digital Certificate Management]. 4) Click the [Create New Self Signed Certificate] button. 5) Set [Digital Signature Algorithm] as necessary. 6) Set [Public Key Size] as necessary. 7) Set [Issuer] as necessary.
Page 380: Configuration Of Encryption Using Ipsec
13 Encryption and Digital Signature Settings Configuration of Encryption using IPsec This section describes how to encrypt communications using IPsec. When the IKE authentication method is set to [Authenticate by Preshared Key], skip step 1 "Import and Configuration of a Certificate" and go to step 2 "Configuration on the Machine (Configuration of IPsec)".
Page 381: Step2 Configuration On The Machine (Configuration Of Ipsec)
Configuration of Encryption using IPsec Important • You cannot import a certificate that has been already registered in [Local Device] or [Others]. Delete the registered certificate before importing. • If the certificate to be imported contains the V3 extension "keyUsage", "digitalSignature" must be asserted.
Page 382: Step3 Configuration On The Computer
13 Encryption and Digital Signature Settings Step3 Configuration on the Computer The following describes the configuration procedures on the computer. Configure the following settings on the computer.  Create an IP security policy  Assign the IP security policy For details on the settings, refer to the help of the computer.
Page 383: Configuration Of E-Mail Encryption/Digital Signature
Configuration of E-mail Encryption/Digital Signature Configuration of E-mail Encryption/Digital Signature This section describes how to encrypt e-mails and how to attach a digital signature to e- mails. Step1 Configuration on the Machine............................383 Step2 Configuration on Sender and Recipient ........................385 Installation Overview To encrypt e-mails and attach a digital signature, configure the machine and your computer as follows: Note...
Page 384 13 Encryption and Digital Signature Settings Important • You cannot import a certificate that has been already registered in [Local Device] or [Others]. Delete the registered certificate before importing. 1) Click the [Properties] tab. 2) Confirm that [Machine’s E-mail Address] of [Description] is entered. 3) Click [Security] to display the items in the folder.
Page 385: Step2 Configuration On Sender And Recipient
Configuration of E-mail Encryption/Digital Signature Select an encryption method for the e-mail message body from [3DES], [RC2-40], [RC2- 64], [RC2-128], [AES-128], [AES-192], or [AES-256] when you send an e-mail from the machine.  Certificate Auto Store Select whether to automatically store the certificate when receiving an e-mail with an S/ MIME certificate attached from an address registered in the Address Book.
Page 386 13 Encryption and Digital Signature Settings  When source is the machine and destination is another multifunctional machine The device certificate of another multifunctional machine must be registered on the machine. And the device certificate of the machine must be registered on another multifunctional machine.
Page 387: Configuration Of Pdf/Docuworks/Xps Signature (Apeosport Series Models Only)
Configuration of PDF/DocuWorks/XPS Signature (ApeosPort Series Models Only) Configuration of PDF/DocuWorks/XPS Signature (ApeosPort Series Models Only) This section describes the settings to send scanned documents in PDF, DocuWorks, or XPS format with a digital signature (PDF, DocuWorks, or XPS) attached. Note •...
Page 388 13 Encryption and Digital Signature Settings For details on how to configure the encryption settings for HTTP communication, refer to "Configuration of HTTP Communications Encryption" (P.378). Start CentreWare Internet Services. For more information on how to start CentreWare Internet Services, refer to "Starting CentreWare Internet Services" (P.310).
Page 389: Step2 Configuration On The Computer
Configuration of PDF/DocuWorks/XPS Signature (ApeosPort Series Models Only)  DocuWorks Signature Select the setting for DocuWorks signature from [Do not add signature], [Always add signature], or [Select during send].  DocuWorks Signature Hash Algorithm Select the setting of the hash algorithm when using DocuWorks signature from [SHA-1] or [SHA-256].
Page 390 13 Encryption and Digital Signature Settings...
Page 391: Authentication And Accounting Features
14 Authentication and Accounting Features The machine provides the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected. This chapter describes the settings to restrict the availability of services and to manage account usage on the machine.
Page 392: Overview Of Authentication And Accounting Feature
14 Authentication and Accounting Features Overview of Authentication and Accounting Feature This section overviews the Authentication feature and the Accounting feature. Using authentication feature allows you to restrict the access to the machine, restrict the use of each service, and count the use of services per user. Types of User ....................................
Page 393: Access Control
Overview of Authentication and Accounting Feature  System Administrator The same authority as a system administrator is given except for the following operations:  Operate folders Operate job flows sheets   Change the passcode of the system administrator  Account Administrator The following authorities are given: ...
Page 394: Types Of Authentication
14 Authentication and Accounting Features Account Limit for All User When using authentication mode, you can restrict the access to the machine and the use of each service. User authentication is needed to use this feature. For more information, refer to "Access Control" (P.295). ...
Page 395: Types Of Account Administration
Overview of Authentication and Accounting Feature • When you register user information on a remote authentication server, use up to 32 single-byte characters for a user ID and up to 128 single-byte characters for a password. Note, however, that up to 32 single-byte characters are allowed for an SMB authentication password.
Page 396: Xerox Standard Accounting
14 Authentication and Accounting Features In Network Accounting, the remote server collects job data stored on the machine and counts up the numbers of pages processed for each user. Note • User information managed by the remote service is sent to be registered on the machine. When the user information on the remote service is updated, the updated information must be sent from the remote service to the machine.
Page 397: Jobs Manageable By Account Administration
Overview of Authentication and Accounting Feature *2 : When [Login Type] is [Login to Remote Accounts] and [Authentication System] is set to [Authentication Agent], [Accounting Type] is automatically set to [Authentication Server]. Accounting can be performed with ApeosWare Log Management (sold separately) or ApeosWare Accounting Service (sold separately).
Page 398 14 Authentication and Accounting Features Services (Jobs) Target User Managed Items Receive Fax/Print Fax Automatic Reception/ Receptions/pages, Print charging units, printed pages/number of sheets Manual Reception/Print (Call-in, Call-out) Store Fax - Local Folder Automatic Reception to Receptions/pages, Folder charging units Print Folder-received Fax Printed pages/number of Login user...
Page 399 Overview of Authentication and Accounting Feature When a phone conversation took place, including the one before a transmission.   Billing for Fax Jobs Fax jobs are not billed for the following communications: - When dialing a fax number using the numeric keypad or the On-hook/Off-hook feature. - When using an address number in which the billing data is not registered.
Page 400: Services Controlled By Authentication
14 Authentication and Accounting Features Services Controlled by Authentication This section describes the features that are controlled by the Authentication feature. The restricted features vary depending on how the machine is used. For information on the folder and job flow sheet restrictions when the Authentication feature is enabled, refer to "Authentication for Job Flow Sheets and Folders"...
Page 401 Services Controlled by Authentication When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [Network Accounting] Restrictions per user Per-user Usage Services Feature Count Account Limit restrictions Copy Print Scan Fax, Internet Fax Available Not available *1 : The restriction is available with ApeosWare Device Management (sold separately) or ApeosWare Portal Service (sold separately).
Page 402 14 Authentication and Accounting Features When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [Xerox Standard Accounting] Restrictions per user Per-user Usage Services Feature Count Account Limit restrictions Copy Print Scan Fax, Internet Fax Available Not available * : You can select features available for each user.
Page 403: Authentication For Job Flow Sheets And Folders
Authentication for Job Flow Sheets and Folders Authentication for Job Flow Sheets and Folders This section describes the restrictions of job flows, and folders. Creating / Using Job Flow Sheet...............................403 Creating / Using Folder................................404 Creating / Using Job Flow Sheet You can create the job flow sheets for the documents stored in folders.
Page 404: Creating / Using Folder
14 Authentication and Accounting Features  Creating Job Flow Sheet on the [Create Job Flow Sheet] screen The following shows the creator of job flow sheet, manageable user, and available operations Creator of Job Flow Sheet Manageable User Available Operations Login User Edit, Display, Copy, Delete, Creator / System Administrator...
Page 405: When The Authentication Feature Is Enabled
Authentication for Job Flow Sheets and Folders When the Authentication Feature is Enabled Note • When the Authentication feature is enabled, the following users can use the folders. - A login user and a system administrator when [Login Type] is set to [Login to Local Accounts]. - A login user besides guest user when [Login Type] is set to [Login to Remote Accounts].
Page 406: Configuration For Authentication
14 Authentication and Accounting Features Configuration for Authentication This section describes the settings to use the Authentication feature on the machine. The following shows the reference section for each procedure. Enabling Authentication................................406 Changing the Default Authorization Group Settings......................409 Creating an Authorization Group ............................
Page 407 Configuration for Authentication Select [Service Access]. Select [Unlocked] for the required services to permit users unlimited access, and then select [Save]. After you finish settings for each feature, select [Close]. To disable button operations on the control panel, select [Device Access] and select [Locked], and then select [Save] and then [Close].
Page 408 14 Authentication and Accounting Features For more information on the authentication method, refer to "Login Type" (P.295). Select [Yes]. Select [Access Control]. Select [Service Access]. Select [Unlocked] for the required services to permit users unlimited access, and then select [Save]. Select [Close] repeatedly until the [Tools] screen is displayed.
Page 409: Changing The Default Authorization Group Settings
Configuration for Authentication Changing the Default Authorization Group Settings Perform the following procedures to change the settings of the default authentication group. The settings changed here will be used as the default value of the authorization group for a created user. Press the <Log In/Out>...
Page 410 14 Authentication and Accounting Features For more information on the authorization group settings, refer to "Create Authorization Groups" (P.297). Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
Page 411: Configuration For Ic Card Reader (Optional)
Two types of IC Card Reader are supported by the machine. Each IC Card Reader supports following smart card types.  When using DENSO PR-450UDM ®  MIFARE (Type A) - Fuji Xerox IC Card (Type A) - Other MIFARE compatible smart cards*  eLWISE/ELWISE (Type B) - eLWISE - ELWISE ®...
Page 412: Step 3 Registering Smart Card Information
14 Authentication and Accounting Features Select [Tools] on the Services Home screen. Select [Authentication/Security Settings]. Select [Authentication]. Select [User Details Setup]. Select [Smart Card Logout Timing], and then select [Change Settings]. Select the authentication logout method, and then select [Save]. Select [Close].
Page 413: Configuration For Account Administration
Configuration for Account Administration Configuration for Account Administration This section describes the settings to use the Accounting feature on the machine. Step 1 Selecting an Accounting Type............................413 Step 2 Registering User Information ............................413 Step 1 Selecting an Accounting Type The following describes the configuration procedures to use the Accounting feature. Note •...
Page 414 14 Authentication and Accounting Features Select [<Available>], and then select [Create/Delete]. Enter a User ID and select [Save]. Select [Service Access]. Configure the [Service Access] and [Feature Access] settings for each service, and then select [Save]. For more information on the account limit, refer to "Service Access" (P.286). If necessary, select a user role and an authorization group for the user under [User Role], and then select [Save].
Page 415: User Authentication Operations
User Authentication Operations User Authentication Operations The machine has the Authentication feature to restrict the services available. This section describes the authentication method to use the restricted services. The following shows the reference section for each procedure. Authenticating Login Users ...............................415 Changing Passcode..................................416 Authenticating Login Users There are two methods to authenticate login users: using the control panel of the machine...
Page 416: Changing Passcode
14 Authentication and Accounting Features  Logging Out of User Authentication The logging out method vary depending on the Smart Card Logout Timing setting. For more information, refer to "Smart Card Logout Timing" (P.300).  When you select [Log Out when Card is Removed], the user is authenticated while the smart card is being touched to the IC Card Reader.
Page 417: 15 Problem Solving
15 Problem Solving This chapter describes solutions to various problems you may have with the machine.  Troubleshooting..........................418  Machine Trouble.........................419  Image Quality Trouble ......................424  Trouble during Copying ......................430  Trouble during Printing ......................434  Trouble during Faxing.......................437 ...
Page 418: Troubleshooting
15 Problem Solving Troubleshooting This section describes troubles that may occur with the machine and their solutions. Follow the troubleshooting procedure below to solve the problems. The machine does not work Action Refer to "Machine Trouble" (P.419) . properly. A message is displayed. Cause Has a paper or document jam occurred? Action For information on paper jams, refer to "Paper Jams"...
Page 419: Machine Trouble
Machine Trouble Machine Trouble Before you conclude that the machine is defective, check the machine status again. Symptom Cause Remedy The machine is Is the main power and power Switch the main power and power on. not powered on. switched on? Refer to "2 Product Overview"...
Page 420 15 Problem Solving Symptom Cause Remedy Unable to print, or Is a message displayed on the Follow the instructions displayed to resolve unable to copy. touch screen? the problem. Is the memory capacity Perform one of the following: insufficient?  Set [Image Quality] to [Standard] in the print driver, or try printing again by setting [Print Page Mode] to [On].
Page 421 Machine Trouble Symptom Cause Remedy Unable to print Non-standard fonts are used Check the application or print driver settings. text correctly. for printing. If PostScript (optional) is being used, (Text is garbled.) download the required fonts. Unable to insert Did you open a cover or turn Do not forcibly insert or remove the paper or remove a paper the machine off during...
Page 422 15 Problem Solving Symptom Cause Remedy Paper is often Is the paper loaded correctly Load the paper correctly. jammed or in the tray? Refer to "Loading Paper" (P.44). wrinkled. Is the paper tray inserted Firmly push in the paper tray until it stops to correctly? insert it correctly.
Page 423 Machine Trouble Symptom Cause Remedy Documents are Are suitable types of Correctly load documents suitable for the often jammed. documents being used? document feeder. Refer to "3 Copy" > "Copying Procedure" in the User Are you trying to use irregular Guide.
Page 424: Image Quality Trouble
15 Problem Solving Image Quality Trouble If the image quality of printed documents is poor, identify the symptom in the following table to perform the remedy. If image quality does not improve even after performing the remedy, contact our Customer Support Center.
Page 425 Image Quality Trouble Symptom Cause Remedy Part of the image Is the paper damp? If the paper is damp, the copy image may be is missing on the partially missing or unclear. Replace the copy. paper with a new one. Refer to "Loading Paper"...
Page 426 15 Problem Solving Symptom Cause Remedy Black or colored The drum cartridge has Replace the drum cartridge with a new one. lines are printed. deteriorated or is damaged. Refer to "Replacing Drum Cartridges (for Customers Having a Spot Maintenance Contract)" (P.73). The constant velocity Clean the constant velocity transport glass.
Page 427 Image Quality Trouble Symptom Cause Remedy Printed toner The paper is damp. Replace the paper with a new one. smudges when Refer to "Loading Paper" (P.44). rubbed with your The paper is unsuitable. Load suitable paper. finger. Toner is not fused. Refer to "Loading Paper"...
Page 428 15 Problem Solving Symptom Cause Remedy The entire output When Tray 5 is used, the size Load paper of the correct type and size into is faint. and type of the loaded paper Tray 5. are different from the Refer to "Loading Paper in Tray 5 (Bypass)" (P.47). settings on the print driver.
Page 429 Image Quality Trouble Symptom Cause Remedy Text or images The paper guides in the paper Adjust the horizontal and vertical paper are printed at an tray are not set in the correct guides to the correct positions. angle. positions. Refer to "Loading Paper" (P.44).
Page 430: Trouble During Copying
15 Problem Solving Trouble during Copying This section describes how to resolve copy problems. Unable to Copy If you cannot copy a document, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The document is too small. The minimum size of the document that can The document is not correctly fed...
Page 431: The Copy Result Is Not What Was Expected
Trouble during Copying The Copy Result is Not What was Expected If the copy result is not what was expected, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The copy is dirty. The document glass or the Clean the document glass or the document document cover is soiled.
Page 432 15 Problem Solving Symptom Cause Remedy Part of the image The paper is damp. If the paper is damp, the copy image may be is missing on the partially missing or unclear. Replace the copy. paper with a new one. Refer to "Loading Paper"...
Page 433 Trouble during Copying Symptom Cause Remedy Unable to copy The document glass or the Clean the document glass or the document with the specified document cover is dirty. cover. size. Refer to "Cleaning the Document Cover and Document Glass" (P.84). The document is a Place a white sheet of paper on top of the transparent type such as a...
Page 434: Trouble During Printing
15 Problem Solving Trouble during Printing This section describes how to resolve print problems. Unable to Print If you cannot print a document, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Data remains in The machine is not powered Switch the main power and power on.
Page 435: The Print Result Is Not What Was Expected
Trouble during Printing Symptom Cause Remedy The data has The machine is out of paper. Load paper in the machine. been sent to the No paper is loaded for the Load paper of the size specified. machine. specified paper size. Refer to "Loading Paper"...
Page 436 15 Problem Solving Symptom Cause Remedy Printing is slow. [High Resolution] is selected When image data, such as photos, is printed for [Image Quality]. with the high resolution, the print speed becomes slow. Select [Standard] for [Image Quality]. The specified The print driver for another Install the print driver for the model.
Page 437: Trouble During Faxing
Trouble during Faxing Trouble during Faxing This section describes how to resolve fax problems. Note • For troubles during Internet faxing, refer to "E-mail Features Problems" (P.454). • The Fax features are not available for some models. An optional component is required. For more information, contact our Customer Support Center.
Page 438 15 Problem Solving Symptom Cause Remedy When calling from an When calling from an abbreviated telephone abbreviated telephone number to an external line, an external number, an external access access number such as "0" may be registered number is appended. for the abbreviated telephone number.
Page 439 Trouble during Faxing Symptom Cause Remedy Unable to The IP address is incorrect. Set a correct IP address, subnet mask, and communicate (IP gateway address on the machine. fax (SIP)) The SIP user name is Set a correct SIP user name in the machine. incorrect.
Page 440 15 Problem Solving Symptom Cause Remedy The Authentication/ When the Authentication/Accounting feature Accounting feature is being is used and you send a fax directly from the used and the fax is being sent computer, you must set the user ID and directly from the computer.
Page 441 Trouble during Faxing Symptom Cause Remedy IP fax (SIP) A large amount of Use the same communication speed within transmission communication data loss the network. takes long time. occurs because the communication rates (10M/ 100M/1000M) differ on two sides of the network relay device (such as a switch and router).
Page 442: Receiving Problems
15 Problem Solving Receiving Problems If you cannot receive a fax, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Unable to The phone line is not The machine is equipped with connectors to communicate connected correctly.
Page 443 Trouble during Faxing Symptom Cause Remedy The machine is turned off. The machine cannot receive a fax when turned off. Turn the machine on. The machine is in the System The machine cannot receive a fax in the Administration mode. System Administration mode.
Page 444 15 Problem Solving Symptom Cause Remedy A large amount of Use the same communication speed within communication data loss the network. occurs because the communication rates (10M/ 100M/1000M) differ on two sides of the network relay device (such as a switch and router).
Page 445 Trouble during Faxing Symptom Cause Remedy The one-page When scanned on the You can set the machine to process such a document is sender's machine, the document by using the Auto Reduce on received split into document was enlarged for Receipt feature and a border limit value for multiple pages.
Page 446: Trouble During Scanning
15 Problem Solving Trouble during Scanning This section describes how to resolve scan problems. Unable to Scan with the Machine If you cannot scan with the machine, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The document is too small.
Page 447: Unable To Import Scanned Documents To The Computer
Trouble during Scanning Unable to Import Scanned Documents to the Computer If you cannot import scanned documents to the computer, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Unable to find the The machine is not turned on. Switch the main power and power on. scanner.
Page 448: Unable To Send A Scanned Document Over The Network (Ftp/Smb)
15 Problem Solving Unable to Send a Scanned Document over the Network (FTP/SMB) If you cannot send a scanned document over the network, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Unable to send The server is not correctly Correctly specify the server.
Page 449: Unable To Send E-Mail
Trouble during Scanning Unable to Send E-mail If you cannot send a scanned document using the E-mail feature, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy A Transmission Unable to transmit because Check the Transmission Results in the Report - Job of an error.
Page 450 15 Problem Solving Symptom Cause Remedy The image is not The document glass or the Clean the document glass or the document the desired size. document cover is dirty. cover. Refer to "Cleaning the Document Cover and Document Glass" (P.84). The document is a Place a white sheet of paper on top of the transparent type such as a...
Page 451: Network-Related Problems
Network-related Problems Network-related Problems This section describes how to resolve network related problems. When you cannot communicate with other SMB machines Cause Check point Remedy If [Auto Master Mode] of SMB The machine or other SMB Confirm the setting of [Auto is set to [On], the number of machines cannot be searched Master Mode] of SMB.
Page 452: When Using Tcp/Ip
15 Problem Solving When using TCP/IP The possible causes, check points, and remedies when using TCP/IP (LPD) are as follows: Windows 2000, Windows XP, Windows Vista, Windows 7, Windows 8, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012 ...
Page 453: Centreware Internet Services Problems
Network-related Problems Mac OS X 10.4.11/10.5/10.6, Mac OS X 10.7 Lion, and OS X 10.8 Mountain Lion  When you cannot print Cause Check point Remedy The LPD port is not activated. Confirm whether the LPD port When printing with a printer is activated.
Page 454: E-Mail Features Problems
15 Problem Solving Symptom Remedy Pressing [Apply] does not apply Are the entered values correct? the new settings. If a value outside of the permitted range is entered, the update will automatically be made within the range. This may occur when the control panel is being operated or the operation has just been completed.
Page 455: Internet/Intranet Connection Problems
Network-related Problems Internet/Intranet Connection Problems The possible causes and remedies for problems when connecting to the Internet or intranet are as follows: When connection to the Internet/Intranet fails Cause Remedy The Authentication feature Only Basic Authentication is supported by the machine. The used on the remote server is machine does not support NTLM/digest.
Page 456: Ipv4 And Ipv6 Connection Problems
15 Problem Solving Cause Remedy Cannot access the proxy server, The following types of access control are used. Confirm the firewall, or Web server as a configured access control. result of access control. Address (port) restriction   SSL restriction User access restriction (including access right levels) ...
Page 457 Network-related Problems Unable to connect using an IPv6 address Symptom Remedy You cannot connect to the When you specify the machine's link-local address, a scope ID machine with the link-local must be appended to the address. address. For example, when you use Internet Explorer 7 on Windows Vista to access the address "fe80::203:baff:fe48:9010", you must append the Ethernet adapter local area connection number (for example, 8) for Windows Vista to the address as...
Page 458 15 Problem Solving Unable to scan using an IPv6 address Symptom Remedy When the machine is Assign a global address to the machine. configured with only a link- local address, file transfer fails. When you specify the Scan data cannot be transferred with SMB if a destination computer name on a storage server is specified using the computer name.
Page 459: Media Print - Text Trouble
Media Print - Text Trouble Media Print - Text Trouble The possible symptoms, causes, and remedies for problems when using Media Print - Text are as follows: Symptom Cause Remedy [Media Print - The optional software, USB Properly set the software option, or Text] is not Memory Kit, is not recognized disconnect the USB cable and then securely...
Page 460: Media Print - Photos Trouble
15 Problem Solving Media Print - Photos Trouble The possible symptoms, causes, and remedies for problems when using Media Print - Photos are as follows: Symptom Cause Remedy [Media Print - The optional software, USB Properly set the software option, or Photos] is not Memory Kit, is not recognized disconnect the USB cable and then securely...
Page 461: Error Code
Error Code Error Code This section describes error codes. An error message and error code (***-***) are displayed on the touch screen if printing terminated abnormally because of an error, or a malfunction occurred in the machine. For faxing, an error code is also displayed on an Activity Report and a Transmission Report - Job Undelivered.
Page 462 15 Problem Solving Error Code Cause and Remedy 003-702 [Cause] You tried to copy sides 1 and 2 of a document simultaneously specifying different Reduce/Enlarge ratio for each side. [Remedy] Specify the same Reduce/Enlarge ratio for both sides. 003-703 [Cause] The Calibration Chart is not detected correctly.
Page 463 Error Code Error Code Cause and Remedy 003-795 [Cause] When enlarging/reducing a scanned document to the paper size specified, the reduction/enlargement ratio exceeds the allowed range. [Remedy] Take one of the following measures:  Manually enter a reduction/enlargement ratio.  Change the paper size.
Page 464 15 Problem Solving Error Code Cause and Remedy 012-246 [Cause] The Booklet Maker is not fully inserted completely into the Finisher. [Remedy] Completely insert the Booklet Maker into the Finisher, and turn the machine off and then on. 012-247 [Cause] Finisher malfunction 012-260 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch...
Page 465 Error Code Error Code Cause and Remedy 016-220 [Cause] An error occurred in the document feeder. 016-221 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 016-222 on the machine power. If the error still is not resolved, contact our Customer Support 016-223 Center.
Page 466 15 Problem Solving Error Code Cause and Remedy 016-242 [Cause] An error occurred. 016-310 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 016-311 on the machine power. If the same message is displayed again, contact our Customer 016-312 Support Center.
Page 467 Error Code Error Code Cause and Remedy 016-360 [Cause] An error occurred. 016-362 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 016-363 on the machine power. If the same message is displayed again, contact our Customer 016-364 Support Center.
Page 468 15 Problem Solving Error Code Cause and Remedy 016-406 [Cause] An error occurred in the SSL client certificate. [Remedy] Take one of the following measures: 1) Store an SSL client certificate in the machine to set the SSL client certificate. 2) If an SSL client certificate cannot be set on the machine, select an option other than [EAP-TLS] in [Authentication Method].
Page 469 Error Code Error Code Cause and Remedy 016-504 [Cause] Unable to resolve the POP3 server name when sending e-mail. [Remedy] Check on CentreWare Internet Services whether the POP3 server settings are correct. Also, confirm whether the DNS server settings are correct. 016-505 [Cause] Unable to log into the POP3 server when sending e-mail.
Page 470 15 Problem Solving Error Code Cause and Remedy 016-515 [Cause] There was insufficient memory during processing of an XPS document. [Remedy] Take one of the following measures:  Set [Image Quality] to [Standard]  Print using the print driver (PCL, etc.) from XPS Document Viewer. Note •...
Page 471 Error Code Error Code Cause and Remedy 016-525 [Cause] LDAP server SSL authentication error. The server certificate has expired. [Remedy] Change the SSL certificate of the LDAP server to a valid one. You can clear this error by selecting [Disabled] for [LDAP - SSL/TLS Communication] under [SSL/TLS Settings] on the machine;...
Page 472 15 Problem Solving Error Code Cause and Remedy 016-543 [Cause] The specified domain was deleted from ApeosWare Authentication Management or ApeosWare Authentication Agent. [Remedy] Select [Refresh] on the [Domain] screen, and update the domain information, or add the domain to ApeosWare Authentication Management or ApeosWare Authentication Agent.
Page 473 Error Code Error Code Cause and Remedy 016-558 [Cause] The machine received an unknown error from ApeosWare Authentication Management or ApeosWare Authentication Agent. [Remedy] Contact our Customer Support Center. 016-559 [Cause] A remote download parameter error occurred. An invalid value is set for essential system data.
Page 474 15 Problem Solving Error Code Cause and Remedy 016-578 [Cause] The machine failed to transfer data using FTP of the Scan to PC service because of unsuccessful login to the FTP server. [Remedy] Check whether the login name (user name) and password are correct. 016-579 [Cause] The machine failed to transfer data using FTP of the Scan to PC service because the...
Page 475 Error Code Error Code Cause and Remedy 016-588 [Cause] The machine failed to transfer data using FTP of the Scan to PC service because the data could not be written on the FTP server after connection. [Remedy] Check whether enough space is available in the save location. 016-589 [Cause] The machine failed to transfer data using FTP of the Scan to PC service because the...
Page 476 15 Problem Solving Error Code Cause and Remedy 016-701 [Cause] Unable to process print data because of insufficient memory. [Remedy] Stop unnecessary ports or delete unnecessary data to increase memory. 016-702 [Cause] Unable to process print data because of insufficient print page buffer. [Remedy] Take one of the following measures: ...
Page 477 Error Code Error Code Cause and Remedy 016-708 [Cause] Unable to annotate because of insufficient hard disk space. [Remedy] Delete unnecessary data from the hard disk to free up disk space. 016-709 [Cause] An error occurred during print processing. [Remedy] Contact our Customer Support Center. 016-710 [Cause] Unable to register the Delayed Print document because the hard disk is not installed.
Page 478 15 Problem Solving Error Code Cause and Remedy 016-721 [Cause] An error occurred during print processing. Probable causes are as follows: 1)Printing was instructed by the Auto Paper selection when [Paper Type Priority] is set to [Auto Paper Off] for all paper in the [Common Service Settings]. 2)ESC/P-K command error occurred.
Page 479 Error Code Error Code Cause and Remedy 016-735 [Cause] Attempted to print [Job Template List] while updating the job template. [Remedy] Retry printing after waiting for a while. 016-738 [Cause] Unsupported paper size was specified when specifying booklet creation with PostScript (optional).
Page 480 15 Problem Solving Error Code Cause and Remedy 016-750 [Cause] The machine received a printing job ticket with a PDF, an XPS from an application (such as ContentsBridge) that allows direct transmissions of files, but the printing job ticket data had a grammar or print instruction unsupported by the machine. [Remedy] Check whether you are correctly using the application (such as ContentsBridge) and whether the print instruction was correct.
Page 481 Error Code Error Code Cause and Remedy 016-761 [Cause] An error occurred during image processing. [Remedy] Set [Image Quality] to [Standard] and execute the operation again. If the error still is not resolved, set [Print Page Mode] to [On]. 016-762 [Cause] The specified printer language is not installed on the machine.
Page 482 15 Problem Solving Error Code Cause and Remedy 016-778 [Cause] The conversion processing of the scanned image was interrupted because of insufficient disk space. [Remedy] Delete unnecessary data from the hard disk to free up disk space. 016-779 [Cause] An error occurred during scanned image conversion processing. [Remedy] Retry scanning.
Page 483 Error Code Error Code Cause and Remedy 016-790 [Cause] Unable to send an e-mail with Split Send because of exceeding the maximum number of splits allowed. [Remedy] Take one of the following measures:  Reduce the file size for [Quality/File Size]. ...
Page 484 15 Problem Solving Error Code Cause and Remedy 017-714 [Cause] SSL connection to the SMTP server failed. [Remedy] Confirm whether the SMTP server supports SSL connection. If the server supports it, check the port number of the SMTP server. If the error still is not resolved, contact our Customer Support Center.
Page 485 Error Code Error Code Cause and Remedy 017-731 [Cause] Unable to connect to the POP server. [Remedy] Confirm the followings:  The IP address of the POP server is set on the machine.  The network cable is connected properly. 017-732 [Cause] When the machine is used as a print job storage device, the computer failed to send a...
Page 486 15 Problem Solving Error Code Cause and Remedy 017-745 [Cause] Data could not be sent due to the lack of hard disk memory capacity. [Remedy] Take one of the following measures:  Send with lower resolution.  Send in smaller size. ...
Page 487 Error Code Error Code Cause and Remedy 017-761 [Cause] A SSL server authentication error occurred because the server certificate for the POP3 server is invalid. [Remedy] Use the valid server certificate for the POP3 server. 017-762 [Cause] The server certificate for the POP3 server is before the valid period. 017-763 [Remedy] Be sure to match the time set on the POP3 server and the machine.
Page 488 15 Problem Solving Error Code Cause and Remedy 018-400 [Cause] Although IPsec is enabled, the IPsec settings are inconsistent.  Although [Authenticated by Preshared Key] is set in [IKE Authentication Method], a passcode is not set.  Although [Authenticated by Digital Signature] is set in [IKE Authentication Method], an IPsec certificate is not set.
Page 489 Error Code Error Code Cause and Remedy 018-507 [Cause] The authentication failed because the user name or password entered is not correct. [Remedy] Enter the correct user name or password. 018-508 [Cause] A server error occurred during authentication. [Remedy] Check the status of the authentication server. 018-543 [Cause] Probable causes are as follows:...
Page 490 15 Problem Solving Error Code Cause and Remedy 018-558 [Cause] Received an error code from HTTP server. [Remedy] 1)Check whether the specified directory exists on the destination HTTP server for the scanned document. 2)Check whether the specified file exists on the HTTP server. 018-559 [Cause] The same file name already exists.
Page 491 Error Code Error Code Cause and Remedy 018-567 [Cause] The followings may be the cause:  The communication is disconnected while reading or writing due to some reason.  Close process of the file failed due to some reason [Remedy] Check whether the destination HTTP server for the scanned document is accessible by 018-568 [Cause] An SSL/TLS connection error occurred.
Page 492 15 Problem Solving Error Code Cause and Remedy 018-578 [Cause] The specified server or tree name does not exist. [Remedy] Check the followings:  The network cable connection on the machine  The NetWare server is accessible by PC  The NetWare server or tree name Run DSREPAIR at the server console on the NetWare server.
Page 493 Error Code Error Code Cause and Remedy 018-584 [Cause] The followings may be the cause:  The communication is disconnected while reading or writing due to some reason.  Close process of the file failed due to some reason [Remedy] 1)Check whether the NetWare server is accessible by PC. 2)Run DSREPAIR at the server console on the NetWare server.
Page 494 15 Problem Solving Error Code Cause and Remedy 018-592 [Cause] Failed to delete a scan lock folder. [Remedy] Take one of the following measures: 1)If an existing lock directory (*.LCK) remains in the forwarding destination, delete it manually, and then execute the job again. 2)Confirm that there is a folder with the name specified.
Page 495 Error Code Error Code Cause and Remedy 018-707 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "7" (specified authentication method not supported) for Address Book query. [Remedy] The LDAP server does not support the specified authentication method.
Page 496 15 Problem Solving Error Code Cause and Remedy 018-717 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "17" (undefined type) for Address Book query. [Remedy] The LDAP server has an attribute problem. Have your network administrator confirm the LDAP server status.
Page 497 Error Code Error Code Cause and Remedy 018-728 [Cause] Authentication by the Kerberos server failed. [Remedy] Take one of the following measures:  When the root CA certificate of the KDC certificate is not registered, register the root CA certificate. ...
Page 498 15 Problem Solving Error Code Cause and Remedy 018-738 [Cause] The machine cannot connect to Google Cloud Print, because of a network error. [Remedy] Check that the network cable is connected properly. Also check that the environmental settings are adequate. 018-739 [Cause] An internal error occurred.
Page 499 Error Code Error Code Cause and Remedy 018-749 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "49" (invalid credentials) for Address Book query. The address search was performed with an incorrect authentication user name and password.
Page 500 15 Problem Solving Error Code Cause and Remedy 018-758 [Cause] The save location or file name of a scanned image has a problem while transferring data using SMB of the Scan to PC service. Probable cause is that the specified save location does not exist on the server.
Page 501 Error Code Error Code Cause and Remedy 018-765 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "65" (object class violation) for Address Book query. [Remedy] The LDAP server has an update problem. Have your network administrator confirm the LDAP server status.
Page 502 15 Problem Solving Error Code Cause and Remedy 018-773 [Cause] Probable causes are as follows: 1)The machine failed to transfer data using SMB of the Scan to PC service because Invalid characters are used in the specified shared name. 2)The machine failed to transfer data using SMB of the Scan to PC service because access privilege does not set on the specified shared name when the server is Macintosh.
Page 503 Error Code Error Code Cause and Remedy 018-785 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "85" (timeout) for Address Book query. [Remedy] Change the search conditions/start position to narrow the search range, and execute the operation again.
Page 504 15 Problem Solving Error Code Cause and Remedy 018-796 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "96" (client loop detected) for Address Book query. [Remedy] Have your network administrator confirm the LDAP server status. 018-797 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation.
Page 505 Error Code Error Code Cause and Remedy 021-403 [Cause] Failed to resolve the address of the EP center of Fuji Xerox or EP communication aggregate server. [Remedy] Check the followings:  LAN cable connection  DNS server address setting ...
Page 506 15 Problem Solving Error Code Cause and Remedy 021-408 [Cause] A time out error occurred while connecting to the EP system via the Internet. [Remedy] Check the followings:  LAN cable connection  DNS server address setting  The default gateway setting ...
Page 507 Error Code Error Code Cause and Remedy 021-503 [Cause] An error occurred while connecting to the EP system via the Internet. There is a problem with the address of the EP proxy server name. 021-504 [Remedy] Check the followings:  LAN cable connection ...
Page 508 15 Problem Solving Error Code Cause and Remedy 021-508 [Cause] An error occurred while connecting to the EP system via the Internet. [Remedy] Check the followings:  LAN cable connection  DNS server address setting  The default gateway setting ...
Page 509 Error Code Error Code Cause and Remedy 021-522 [Cause] An error occurred while communicating with the EP server. [Remedy] Check the followings:  The network cable connection on the machine is correct.  The machine’s settings for the subnet mask, DNS server address, and default gateway are correct.
Page 510 15 Problem Solving Error Code Cause and Remedy 021-542 [Cause] An error occurred in the machine. 021-543 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact our Customer Support Center.
Page 511 Error Code Error Code Cause and Remedy 024-340 [Cause] An error occurred in the machine. 024-341 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 024-342 on the machine power. If the same message is displayed again, contact our Customer 024-343 Support Center.
Page 512 15 Problem Solving Error Code Cause and Remedy 024-705 [Cause] The template of the specified force annotation was not found in the machine. [Remedy] Delete the document in the folder of the machine, and then select [Store to Folder] again from the print driver to store the document. 024-742 [Cause] Booklet printing was specified for printer properties, but the number of print pages for...
Page 513 Error Code Error Code Cause and Remedy 026-705 [Cause] Unable to process for DocuWorks documents because of insufficient memory space. [Remedy] Change the [Image Quality] setting from [High Resolution] to [High Quality]. If the error still is not resolved, print using the print driver (PCL, etc.) from DocuWorks Viewer. 026-706 [Cause] Attempted to print a DocuWorks document of which printing is prohibited.
Page 514 15 Problem Solving Error Code Cause and Remedy 026-721 [Cause] An error occurred while operating the Store to USB service. [Remedy] Check the following conditions:  The USB memory device is inserted into the USB memory slot.  The USB memory device is accessible from your computer. ...
Page 515 Error Code Error Code Cause and Remedy 026-737 [Cause] Unable to send the scanned document to the HTTP server because a network error occurred. [Remedy] Consult your network administrator whether the network or the server have any problem. 026-738 [Cause] The machine failed to send scanned document data to the HTTP server because Web application is closed during it.
Page 516 15 Problem Solving Error Code Cause and Remedy 027-503 [Cause] A POP server error occurred. [Remedy] Execute the operation again. If the error still is not resolved, contact our Customer Support Center. 027-504 [Cause] An SMTP server error occurred. [Remedy] Execute the operation again. If the error still is not resolved, contact our Customer Support Center.
Page 517 Error Code Error Code Cause and Remedy 027-519 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because the save location or file name specified for the scanned image had a problem.  The save location or the file name has a problem. ...
Page 518 15 Problem Solving Error Code Cause and Remedy 027-525 [Cause] During forwarding using SMB of the Scan to PC service, a file could not be deleted from the SMB server because of one of the following reasons:  The file does not exist. ...
Page 519 Error Code Error Code Cause and Remedy 027-547 [Cause] SMB protocol error. An invalid character was detected in the specified domain name. [Remedy] If the error occurred during SMB authentication: Consult your network administrator for the domain name, and then set it correctly. Also, check whether the domain name set on the machine is correct.
Page 520 15 Problem Solving Error Code Cause and Remedy 027-566 [Cause] SMB protocol error. SMB (TCP/IP) is not active. [Remedy] Enter the System Administration mode, and select [Tools] > [Connectivity & Network Setup] > [Port Settings]. On this screen, confirm the SMB client is set to [Enabled]. 027-569 [Cause] The SMB (TCP/IP) port is not activated.
Page 521 Error Code Error Code Cause and Remedy 027-705 [Cause] The specified recipient's certificate has been revoked. [Remedy] Specify a valid certificate for the recipient. 027-706 [Cause] Unable to find the S/MIME certificate associated with the machine's e-mail address when sending e-mail. [Remedy] Import the S/MIME certificate corresponding to the mail address to the machine.
Page 522 15 Problem Solving Error Code Cause and Remedy 027-722 [Cause] The jobs timed out during connection with an application interface destination. [Remedy] Try processing the job flow again. 027-723 [Cause] Authentication at the application interface destination (ApeosWare Flow Service) failed. [Remedy] Confirm the user name and password that is used when creating a job flow.
Page 523 Error Code Error Code Cause and Remedy 027-736 [Cause] The server certificate verification feature of the machine is disabled when the server certificate verification is required. [Remedy] Enable the server certificate validation. Or, disable the server certificate validation for data transfer. 027-737 [Cause] An error occurred while reading data from the pool server for job templates.
Page 524 15 Problem Solving Error Code Cause and Remedy 027-754 [Cause] [DocuWorks Signature] or [PDF Signature] is set inconsistency in the job flow. [Remedy] Check the DocuWorks and PDF signatures for both the system data settings (machine's current settings) and the executed job flow settings. If these settings differ, coordinate them.
Page 525 Error Code Error Code Cause and Remedy 027-774 [Cause] The specified e-mail address contains unsupported characters. [Remedy] Specify the e-mail address using only ASCII characters. 027-775 [Cause] Too many destination addresses have been specified. [Remedy] Reduce the number of destination addresses. If the error still is not resolved, confirm with your network administrator whether the SMTP server supports the EHLO command.
Page 526 15 Problem Solving Error Code Cause and Remedy 033-310 [Cause] An error occurred. 033-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 033-312 on the machine power. If the same message is displayed again, contact our Customer 033-314 Support Center.
Page 527 Error Code Error Code Cause and Remedy 033-325 [Cause] An error occurred during fax transmission. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
Page 528 15 Problem Solving Error Code Cause and Remedy 033-505 [Cause] An error occurred during fax transmission. [Remedy] Confirm the recipient, and then execute the operation again. If receiving, ask the sender to send again. 033-506 [Cause] Communication was terminated at the recipient's machine. [Remedy] The job may have been canceled at the recipient.
Page 529 Error Code Error Code Cause and Remedy 033-521 [Cause] An error occurred during fax transmission. [Remedy] Confirm the condition of the machine (memory is full, paper has run out, or other conditions), and execute the operation again. 033-522 [Cause] An error occurred during fax transmission. [Remedy] Ask the sender to execute the operation again.
Page 530 15 Problem Solving Error Code Cause and Remedy 033-538 [Cause] An error occurred during fax transmission. 033-539 [Remedy] Execute the operation again. If the error still is not resolved, contact our Customer 033-540 Support Center. 033-541 [Cause] The recipient is not specified. [Remedy] Specify the recipient correctly.
Page 531 Customer Support Center. 033-560 [Cause] An error occurred during remote maintenance work. 033-561 [Remedy] This is an error occurring during remote maintenance work by Fuji Xerox. No measure is 033-562 required. 033-563 [Cause] Paper that can print faxed documents is not loaded in a tray.
Page 532 15 Problem Solving Error Code Cause and Remedy 033-573 [Cause] Attempted to send an IP fax (SIP) to the recipient (domain) that transmissions are not permitted. [Remedy] Take one of the following measures:  Confirm the recipient and re-specify a recipient. ...
Page 533 Error Code Error Code Cause and Remedy 033-587 [Cause] An error occurred during IP fax (SIP) transmission. [Remedy] Confirm the following conditions:  Whether the network cable is connected  Whether the recipient machine is on 033-588 [Cause] An error occurred during IP fax (SIP) transmission. [Remedy] Execute the operation again.
Page 534 No measure is required. 033-732 [Cause] An error occurred while connecting to the EP system. [Remedy] This is an error occurring during maintenance work by Fuji Xerox. No measure is required. 033-733 [Cause] An error occurred during fax transmission.
Page 535 Error Code Error Code Cause and Remedy 033-742 [Cause] An error occurred during fax transmission. This error may occur if the remaining capacity of the machine's memory is 10% or less and Manual Send is used. [Remedy] If this error was caused when using Manual Send, connect the line after storing the document, and then send.
Page 536 15 Problem Solving Error Code Cause and Remedy 042-313 [Cause] An error occurred in the machine. 042-316 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 042-320 on the machine power. If the error still is not resolved, contact our Customer Support 042-321 Center.
Page 537 Error Code Error Code Cause and Remedy 059-313 [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
Page 538 15 Problem Solving Error Code Cause and Remedy 062-311 [Cause] An error occurred. 062-328 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 062-329 on the machine power. If the same message is displayed again, contact our Customer 062-330 Support Center.
Page 539 Error Code Error Code Cause and Remedy 072-210 [Cause] Tray 2 malfunction [Remedy] Confirm the paper loading condition for Tray 2, and then switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact our Customer Support Center.
Page 540 15 Problem Solving Error Code Cause and Remedy 078-231 [Cause] An error occurred in Tray 6. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact our Customer Support Center.
Page 541 Error Code Error Code Cause and Remedy 078-285 [Cause] HCF malfunction 078-286 [Remedy] Contact our Customer Support Center. 078-287 078-288 078-289 078-290 078-291 078-298 [Cause] HCF malfunction [Remedy] Contact our Customer Support Center. 078-500 [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
Page 542 15 Problem Solving Error Code Cause and Remedy 093-329 [Cause] Toner cartridge malfunction [Remedy] Replace the toner cartridge. Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. 093-401 [Cause] The toner cartridge [Y] (yellow) is not installed.
Page 543 Error Code Error Code Cause and Remedy 116-211 [Cause] An error occurred in the USB memory device or media reader. 116-212 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact our Customer Support Center.
Page 544 15 Problem Solving Error Code Cause and Remedy 116-343 [Cause] An error occurred. 116-345 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 116-346 on the machine power. If the same message is displayed again, contact our Customer 116-347 Support Center.
Page 545 Error Code Error Code Cause and Remedy 116-388 [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
Page 546 15 Problem Solving Error Code Cause and Remedy 116-713 [Cause] The job was divided to be printed because of insufficient disk space. [Remedy] Delete unnecessary data from the hard disk to free up disk space. 116-714 [Cause] An HP-GL/2 (optional) command error occurred. 116-716 [Remedy] Check the print data.
Page 547 Error Code Error Code Cause and Remedy 116-751 [Cause] The process has been canceled because the hard disk is full. [Remedy] Delete stored data in the hard disk. If the error still is not resolved, split the file and send the job again.
Page 548 15 Problem Solving Error Code Cause and Remedy 117-312 [Cause] An error occurred in the machine. 117-313 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 117-314 on the machine power. If the same message is displayed again, contact our Customer 117-315 Support Center.
Page 549 Error Code Error Code Cause and Remedy 121-311 [Cause] An error occurred between the machine and the device connected. [Remedy] Once IC Card Reader is connected to the machine, the machine automatically changes the [Smart Card Link Mode] setting to [Type Password] under [Tools] > [Authentication/ Security Settings] >...
Page 550 15 Problem Solving Error Code Cause and Remedy 123-310 [Cause] An error occurred in the machine. 123-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 123-312 on the machine power. If the same message is displayed again, contact our Customer 123-325 Support Center.
Page 551 Error Code Error Code Cause and Remedy 124-310 [Cause] An error occurred in the machine. 124-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 124-312 on the machine power. If the same message is displayed again, contact our Customer 124-313 Support Center.
Page 552 15 Problem Solving Error Code Cause and Remedy 124-383 [Cause] An error occurred in the machine. 124-390 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 124-391 on the machine power. If the same message is displayed again, contact our Customer 124-392 Support Center.
Page 553 Error Code Error Code Cause and Remedy 127-310 [Cause] An error occurred in the machine. 127-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 127-312 on the machine power. If the same message is displayed again, contact our Customer 127-313 Support Center.
Page 554: Other Errors
15 Problem Solving Error Code Cause and Remedy 133-710 [Cause] When printing the received fax document, the paper loaded on the bypass tray was used for printing because the specified tray could not be used. [Remedy] Take one of the following measures: ...
Page 555: Paper Jams
If a paper jam occurs during copying, press the <Start> button. Copying resumes from the state before the paper jam occurred. WARNING If you need to pull out a tray to remove paper jam, contact your local Fuji Xerox representative. Do not pull out a tray, otherwise it may cause injuries. CAUTION Do not attempt to remove a paper jammed deeply inside the product, particularly a paper wrapped around a Fusing Unit or a heat roller.
Page 556: Paper Jams In Trays 1 To 2
15 Problem Solving Paper Jams in Trays 1 to 2 Pull out the tray where the paper jam occurred. Important • Paper is sometimes torn and remains inside the machine if you pull out a tray without checking the paper jam position. This may cause machine malfunction.
Page 557: Paper Jams In Tray 4
Paper Jams Paper Jams in Tray 4 Pull out Tray 4. Important • Paper is sometimes torn and remains inside the machine if you pull out a tray without checking the paper jam position. This may cause machine malfunction. Check where the paper jam occurred first.
Page 558 15 Problem Solving Remove all paper loaded in Tray 5 (Bypass). Important • When two or more sheets of paper are loaded, remove all of the sheets from the tray. Note • If paper is torn, check for any torn pieces of paper inside the machine.
Page 559: Paper Jams In Tray 6 (Hcf2 (2000 Sheets))
Paper Jams Note • If paper is torn, check for any torn pieces in the tray. Close the top cover of Tray 5 (Bypass). Fan the paper you removed and make sure that all four corners are neatly aligned. Insert the paper into the tray with the printing side facing up and place the leading edge of the paper against the paper feed entrance.
Page 560 15 Problem Solving Paper Jams in Tray 6 Top Cover Gently move Tray 6 to the left until it stops by gripping the handle on the top left side of Tray Pull up the handle (1), and open Tray 6 top cover (2).
Page 561: Paper Jams In Tray 6 (Hcf B1-S)
Paper Jams Remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine. Push the tray in gently until it stops. Paper Jams in Tray 6 (HCF B1-S) The following describes how to clear paper jams in Tray 6 (HCF B1-S). Paper Jams in Tray 6 ...................................561 Paper Jams at Handle [1a] and Knob [1c]..........................562 Paper Jams at Handle [1b] and Knob [1c]..........................562...
Page 562 15 Problem Solving Paper Jams at Handle [1a] and Knob [1c] Open the front door of the High Capacity Feeder. Move handle [1a] to the right (1), and turn the knob [1c] to the right (2). Remove the jammed paper. Note •...
Page 563 Paper Jams Move the handle [1b] to the right (1), and turn the knob [1c] to the right (2). Remove the jammed paper. Note • If paper is torn, check for any torn pieces in the tray. Return the handle [1b] to its original position. Close the front door of the High Capacity Feeder.
Page 564: Paper Jams In The Transfer Module
15 Problem Solving Return the handle [1d] to its original position. Close the front door of the High Capacity Feeder. Note • If the front door of the High Capacity Feeder is not completely closed, a message will appear and the machine will not operate.
Page 565: Paper Jams In The Bottom Left Door
Paper Jams Move the handle [2a] to the right, and remove the jammed paper. Pull down the handle [2b] (1), and remove the jammed paper (2). Return the handle [2a] and [2b] to the original position. Insert the transfer module completely (1), and turn the green handle [2] to the left (2).
Page 566: Paper Jams In The Bottom Right Door
15 Problem Solving Open the bottom left door while gripping the release handle. Remove the upper jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine. Remove the lower jammed paper. Note •...
Page 567 Paper Jams Move the handle [1a] to the right. Open the bottom right door while pressing the downward arrow button. Remove the upper jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine. Remove the lower jammed paper.
Page 568: Paper Jams In The Output Tray
15 Problem Solving Paper Jams in the Output Tray Remove jammed paper from the output tray. Note • If paper is torn, check for any torn pieces of paper inside the machine. Paper Jams in the Transport Unit V1 The following describes how to clear paper jams inside the Transport Unit V1 when the C3 Finisher (optional) or the C3 Finisher with Booklet Maker (optional) is installed.
Page 569: Paper Jams In C3 Finisher Or C3 Finisher With Booklet Maker
Paper Jams Return the handle [1c] to its original position. Close the Transport Unit V1 front door. Note • A message will be displayed and the machine will not operate if the Transport Unit V1 front door is even slightly open. Paper Jams at the Handle [1a] Make sure that the machine has stopped, and open the Transport Unit V1 front door.
Page 570 15 Problem Solving Note • A remedy differs depending on where the paper jam occurs. Follow the instructions displayed and remove the jammed paper. Paper Jams at the Handle [3a] Open the finisher front door. Move the handle [3a] to the right (1), and remove the jammed paper (2).
Page 571 Paper Jams Turn the knob [3b] to the left (1), and eject the jammed paper (2). Gently pull the paper to remove. Note • If paper is torn, check for any torn pieces of paper inside the machine. Return the handle [3a] to its original position. Close the finisher front door.
Page 572 15 Problem Solving Move the handle [3c] to the right. Remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine. Return the handle [3c] to its original position. Close the finisher front door. Note •...
Page 573 Paper Jams Remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine. Return the handle [3d] to its original position. Close the finisher front door. Note • If the finisher front door is not completely closed, a message will appear and the machine remains paused.
Page 574 15 Problem Solving Turn the knob [4a] to the left (1), and remove all the jammed paper (2). Return the booklet unit [4] to its original position. Close the finisher front door. Note • If the finisher front door is not completely closed, a message will appear and the machine remains paused.
Page 575: Paper Jams In The Folder Unit Cd1
Paper Jams Paper Jams in the Folder Unit CD1 The following describes how to clear paper jams inside the folder unit when the Folder Unit CD1 (optional) is installed. Paper Jams at the Handle [2a] ..............................575 Paper Jams at the Handle [2b] ..............................576 Paper Jams at the Knob [2c], the Handle [2e]/[2f], and the Tri-fold Output Tray [2d]..........576 Paper Jams at the Tri-fold Output Tray [2d] and the Handle [2g] ..................577 Note...
Page 576 15 Problem Solving Paper Jams at the Handle [2b] Make sure that the machine has stopped, and open the folder unit door of the Folder Unit CD1. Move the handle [2b] to the left (1), and remove the jammed paper (2). Note •...
Page 577 Paper Jams Pull out the tri-fold output tray [2d] (1), and move the handle [2e] to the right (2). Remove the jammed paper (3). Note • If paper is torn, check for any torn pieces of paper inside the machine. If you cannot remove the paper in step 2, return the handle [2e] to its original position (1), and move the handle [2f] (2).
Page 578 15 Problem Solving Return the handle [2g] (1), and push the tri-fold output tray [2d] in (2). Close the folder unit door of the Folder Unit CD1. Note • A message will be displayed and the machine will not operate if the folder unit door of the Folder Unit CD1 is even slightly open.
Page 579: Document Jams
Document Jams Document Jams If a document jams in the document feeder, the machine stops, and an error message appears on the touch screen. Clear the document jam according to the instructions displayed, and then load the document in the document feeder again. Document Jams at the Covers ..............................579 Document Jams at the Narrow Glass Strip ..........................580 Note...
Page 580: Document Jams At The Narrow Glass Strip
15 Problem Solving Close the document feeder top cover, push the right center part until it clicks into place. Push the left center part of the document feeder left cover until it clicks into place. If the document cannot be found, lift the document feeder slowly, and remove the document if it is there, and then lower the document feeder.
Page 581 Document Jams Open the chute part while gripping the handle, and remove the jammed document. Gently return the chute part to its original position. Put the document feeder back in place. Make sure that the document is not torn, wrinkled or folded, and load the document again following the instructions displayed on the screen.
Page 582: Stapler Faults
15 Problem Solving Stapler Faults The following describes how to clear stapler troubles when the finisher (optional) is installed. Follow the procedures on the following pages when outputs are not stapled or staples are bent. Contact our Customer Support Center if the problem persists after you have tried the following solutions.
Page 583 Stapler Faults Staple Jams in Staple Cartridge (for C3 Finisher and C3 Finisher with Booklet Maker) This section describes how to clear staple jam occurred in the staple cartridge of the C3 Finisher (optional) and the C3 Finisher with Booklet Maker (optional). Make sure that the machine has stopped, and open the finisher front door.
Page 584 15 Problem Solving Remove the jammed staples (1), and return the metal part pushed upward in step 5 to its original position (2). CAUTION Be careful in removing jammed staples. With grasping the orange lever of the staple cartridge, push the staple cartridge into its original position until it clicks into place.
Page 585 Stapler Faults With grasping the lever of the booklet staple cartridge, push the booklet staple cartridge downward. Then, pull out the booklet staple cartridge upward. Push down the metal part of the staple cartridge. Remove the jammed staples (1), and return the metal part pushed down in step 4 to its original position (2).
Page 586 15 Problem Solving Return the booklet unit to its original position. Close the finisher front door. Note • If the door is not closed completely, a message appears and the machine will remain paused. If you cannot remove jammed staples even after you perform the above procedure, contact our Customer Support Center.
Page 587: Appendix
16 Appendix This chapter describes the machine specifications, notes and restrictions, optional components, and printer emulation languages.  Specifications ..........................588  Printable Area ..........................600  Internal Fonts..........................601  Optional Components ......................603  The Paper Type and the Number of Sheets That Can Be Stapled ......605 ...
Page 588: Specifications
Paper Tray 1 to 4 64 - 220 gsm Paper Tray 5 (Bypass) 64 - 300 gsm Important • The use of paper recommended by Fuji Xerox is suggested. Printing may not be performed correctly depending on the conditions. First Copy Output Time Monochrome 4.1 seconds...
Page 589 60 pages/minute A4, B5 47 pages/minute 44 pages/minute 39 pages/minute 36 pages/minute 33 pages/minute 30 pages/minute <ApeosPort-V C5580, DocuCentre-V C5580> Paper Tray 1 - 4 : Continuous 1 sided copy/same magnification  [Monochrome] [Color] A4 , B5 55 pages/minute 50 pages/minute...
Page 590 16 Appendix Continuous Print Speed Same as the Basic Function/Copy Function Important • The speed may be reduced due to image quality adjustment. • The performance may be reduced depending on the paper type. Printing Resolution Output resolution: 2,400 x 2,400 dpi Data processing resolution: 600 x 600 dpi, 1,200 x 1,200 dpi Standard PCL6...
Page 591 Specifications Operating System Standard: PCL6 driver ® ® Microsoft Windows ® ® Microsoft Windows Server 2003 ® ® Microsoft Windows Vista ® ® Microsoft Windows Server 2008 x86 ® ® Microsoft Windows ® ® Microsoft Windows ® ® Microsoft Windows XP Professional x64 ®...
Page 592 16 Appendix Connectivity Standard: Ethernet (100BASE-TX/10BASE-T), USB 2.0 Option : Ethernet (1000BASE-T) ® ® ® *1 : USB 2.0 is supported by Windows XP, Windows Server 2003, Windows Vista , Windows ® ® Server 2008 x86, Windows 7, Windows XP Professional x64 Edition, Windows Server 2003 x64, Windows Vista x64, Windows Server 2008 R2 x64, Windows 7 x64, Mac OS X 10.4.11 Tiger/10.5 Leopard/10.6 Snow Leopard/10.7 Lion, OS X 10.8 Mountain Lion.
Page 593 Specifications Scan to PC Protocol : TCP/IP (SMB, FTP) Operating System : ® ® Microsoft Windows 2000 ® ® Microsoft Windows ® ® Microsoft Windows Server 2003 ® ® Microsoft Windows Vista ® ® Microsoft Windows Server 2008 x86 ® ®...
Page 594 16 Appendix Scanning Resolution Standard 8 x 3.85 lines/mm 200 x 100 dpi (7.9 x 3.9 dots/mm) Fine 8 x 7.70 lines/mm 200 x 200 dpi (7.9 x 7.9 dots/mm) Superfine (400dpi) : 16 x 15.4 lines/mm 400 x 400 dpi (15.7 x 15.7 dots/mm) Superfine (600dpi) : 600 x 600 dpi (23.6 x 23.6 dots/mm) Coding Method MH / MR / MMR / JBIG...
Page 595 Specifications Output Format Format TIFF-FX Compression method : MH, MMR, JBIG Profile TIFF-S, TIFF-F, TIFF-J Protocol Transmission: SMTP, Reception: SMTP, POP3 Connectivity Standard : Ethernet 100BASE-TX/10BASE-T Optional : Ethernet 1000BASE-T  IP Fax (SIP) Function (optional) Send Document Size Maximum: A3, B4, A4 Scanning Resolution Same as the fax function Protocol...
Page 596 16 Appendix Paper Size Output tray Maximum: 13 × 19" (330 × 483 mm), 12.6 × 19.2" (320 × 488 mm) Minimum: Postcards (100 × 148 mm), 8.5 x 5.5" (215.9 × 139.7 mm) Finisher tray Maximum: 13 × 19" (330 × 483 mm), 12.6 ×...
Page 597 Specifications Weight 44.5 kg 100.5 kg (when the Folder Unit CD1 and the punch unit is installed) Note • Includes the weight of the Transport Unit V1. Space Requirement Width 2,010 x Depth 804 mm (main unit + C3 Finisher) Width 2,245 x Depth 804 mm (main unit + C3 Finisher + Folder Unit CD1 + punch unit) Note...
Page 598 16 Appendix Punch Number of Holes : 2, 3 , or 4 Paper Size : A3, 11 x 17", B4, A4 , A4 , 8.5 x 11", 8.5 x 11" , B5 , 7.25 x 10.5" , 8 x 10" , 8 x 10"...
Page 599 Specifications Dimensions Width 389 x Depth 610 x Height 377 mm Weight 29 kg Space Requirement Width 1,574 x Depth 804 mm (main unit + HCF2 (2000 sheets) + Offset Catch Tray, and when the bypass tray is fully extended) ...
Page 600: Printable Area
16 Appendix Printable Area The printable area is an area on paper excluding the 4.0 mm margins on top and bottom edges of paper, and the 3.5 mm margins on left and right edges of paper. For printing, the printable area is 317 x 480 mm. For copying, the printable area is 297 x 432 mm. For printing, the printable area can be extended to 323.0 ×...
Page 601: Internal Fonts
Internal Fonts Internal Fonts This section lists the fonts pre-installed on the machine. For more information on the optional PostScript fonts, refer to the manual contained in the CD-ROM provided with the PostScript 3 Kit (optional). For more information on the optional HP-GL/2 and PCL fonts, refer to "PCL Emulation" (P.646) and "HP-GL/2 Emulation"...
Page 602 16 Appendix CG Times Times New Bold CG Times Italic Times New Bold Italic CG Times Bold Symbol Wingdings CG Times Bold Italic Univers Medium Line Printer Univers Medium Italic Times Roman Univers Bold Times Italic Univers Bold Italic Times Bold Times Bold Italic Univers Medium Condensed Helvetica...
Page 603: Optional Components
Optional Components Optional Components The following table shows the optional components available. To purchase these options, contact our Customer Support Center. Product Name Description Large Size UI Kit A control panel with the large size color display. Large Size UI Installation Kit A kit to set the Large Size UI Kit to the machine.
Page 604 16 Appendix Product Name Description USB Memory Kit Allows you to print image data taken with a digital camera as well as data stored with the text format, using the control panel. Fax Kit 2 Adds the fax and internet fax feature to the machine. Fax Installation Kit A kit to install the Fax Kit 2 Fax Extension Board 2...
Page 605: The Paper Type And The Number Of Sheets That Can Be Stapled
The Paper Type and the Number of Sheets That Can Be Stapled The Paper Type and the Number of Sheets That Can Be Stapled The following shows the paper types and the number of sheets that can be stapled using the C3 Finisher or C3 Finisher with Booklet Maker.
Page 606 16 Appendix Booklet Staple Paper type finishing capacity capacity Heavyweight Gloss (177 - 220 gsm) HW Gloss Reload (177 - 220 gsm) X-HW Gloss (221 - 256 gsm) X-HW Gloss Reload (221 - 256 gsm) X-HW Gloss (257 - 300 gsm) X-HW Gloss Reload (257 - 300 gsm)
Page 607: Alignment Adjustment Settings
Alignment Adjustment Settings Alignment Adjustment Settings This section describes manual adjustment of the printout image position. You can adjust the alignment of the images to print on the paper (perpendicularity (rhombic distortion), skew, scale, and image position), and save 20 types of adjusted values. You can assign a set type to each tray.
Page 608: Alignment Adjustment Settings
16 Appendix - Scale adjustment - Print position adjustment 4) Save the adjusted values. 5) Assign the saved values to a tray. Alignment Adjustment Settings Save the adjustment results for perpendicularity, skew, scale, and print position as an alignment adjustment type, and then assign the type to a tray. Load paper in a tray.
Page 609 Alignment Adjustment Settings Note • We recommend that you use a name such as "A4 Plain" with which you can recognize the content. Select [Sample Printout]. Select the tray in which you loaded paper in step 1, and then select [2 Sided] or [1 Sided], output color, and the number of sheets.
Page 610: Perpendicularity Adjustment
16 Appendix Select the tray to which to assign the set type (the tray in which you loaded the paper in step 1), and then select [Change Settings]. Select the adjusted type, and then select [Save]. Perpendicularity Adjustment Adjust image skewing (squareness) in 0.1 mm increments for both sides 1 and 2. Assuming that the upper side of an output image faces the paper feed direction, set positive number to adjust the perpendicularity of the image distorted like a parallelogram whose right side is located on the upper position, and conversely, set negative number to adjust the...
Page 611: Skew Adjustment
Alignment Adjustment Settings Select [Perpendicularity], and then select [Change Settings]. Enter a value by adding the perpendicularity misalignment amount measured in step 1 to the current setting value of [Side 1] and [Side Note • The values displayed in [Side 1] and [Side 2] vary depending on the machine.
Page 612: Scale Adjustment
16 Appendix Use the following equation to obtain the tilt extent amount, with "A" as the length of the side registration on the leading edge of the output sample, and "B" as the length of the side registration on the trailing edge of the output sample. Skew amount = A - B Select [Skew], and select [Change Settings].
Page 613 Alignment Adjustment Settings Check the sample printout, measuring the amount of scale misalignment. Back of Machine Side 1 Paper feed direction Measure the scale offset in the Y direction Side 2 Measure the scale offset in the X direction Front of Machine The scale may become a negative value depending on the scale misalignment amount.
Page 614: Print Position Adjustment
16 Appendix Note • The values displayed in [Side 1] and [Side 2] vary depending on the machine. The Alignment Adjustment Type feature adjusts relative difference between the sides 1 and 2. Thus, if adjustable amount to the desired direction is not enough in one side, adjust the other side.
Page 615 Alignment Adjustment Settings Enter a value by adding the difference X measured in step 1 to the current setting values of [Side 1] and [Side 2] of [X Print Position]. Enter a value by adding the difference Y measured in step 1 to the current setting values of [Side 1] and [Side 2] of [Y Print Position].
Page 616: Fold Position Adjustment
16 Appendix Fold Position Adjustment This section describes how to adjust the fold position. You can adjust the fold position for each paper type, and save 10 types of adjusted values. You can assign a set type to each tray. You can adjust the fold position for single fold, booklet, C fold, Z fold, Z fold half sheet.
Page 617: Single Fold Position Adjustment
Fold Position Adjustment -For C fold, refer to "C Fold Position Adjustment" (P.619). -For Z fold, refer to"Z Fold Position Adjustment" (P.620)"Z Fold Position Adjustment" (P.620). -For Z fold half sheet, refer to "Z Fold Half Sheet Position Adjustment" (P.621). Single Fold Position Adjustment Select [Single Fold], and then select [Change Settings].
Page 618: Booklet Position Adjustment
16 Appendix Booklet Position Adjustment Select [Booklet], and then select [Change Settings]. Select [Sample Printout]. Select the tray in which you loaded paper, select [2-Sheet Stack], and press the <Start> button. A sample printout is printed. Select the tray in which you loaded paper, select [15-Sheet Stack], and press the <Start> button.
Page 619: C Fold Position Adjustment
Fold Position Adjustment Select the tray in which you loaded paper, select [Book Fold State (15 Sheets)], and press the <Start> button. The sample printout is printed. Select [Save]. Confirm the result of sample printout. Adjust the alignment again if necessary. Select [Save].
Page 620: Z Fold Position Adjustment
16 Appendix Select [Adjust]. Select [Sample Printout] again. Select the tray in which you loaded paper, and press the <Start> button. The sample printout is printed. Select [Close]. Confirm the result of sample printout. Adjust the alignment again if necessary. Select [Save].
Page 621: Z Fold Half Sheet Position Adjustment
Fold Position Adjustment Important • Set value A and value B so that an edge of the paper does not extend beyond a fold position of the paper. Extending an edge of paper beyond a fold position of the paper may cause a paper jam. Select [Adjust].
Page 622 16 Appendix Enter the value you measured in step 5 in [Values A & B Before Adjustment], and the value to which to adjust in [Desired Values A & B]. Important • Set value B so that an edge of the paper does not extend beyond a fold position of the paper. Extending an edge of paper beyond a fold position of the paper may cause a paper jam.
Page 623: Adjust Image Transfer
Adjust Image Transfer Adjust Image Transfer This section describes how to adjust image transfer. You can adjust the transfer output value when image transfer is poor. Image Transfer Adjustment Adjust the transfer output value for each paper type. Load paper for adjusting the transfer output value in Tray 5 (Bypass). Press the <Log In/Out>...
Page 624 16 Appendix  Making adjustment using [Enter Sample Number] 1) Select [Enter Sample Number] and select [Print Sample]. 2) Select the size of the paper which you loaded in Tray 5 (Bypass), and then select [1 Sided] or [2 Sided]. 3) Press the <Start>...
Page 625 Adjust Image Transfer A sample printout, as shown in the following illustration, is printed. Side 1 Note • The text "Side 1" or "Side 2" is printed on the top right of the sample printout. • When the paper size is 8.5 x 11" or smaller, the sample printout is printed on two separate sheets. 4) Check the sample printout, and write down the number listed on the left (-5 to +10) for the row which has the best image transfer.
Page 626 16 Appendix  Making adjustment using [Enter Percentage] If you are familiar with adjusting the transfer output value, you can specify the value without printing a sample printout. 1) Select [Enter Percentage], and specify the adjustment value (percentage) for [Side 1] and [Side 2].
Page 627: Esc/P-K Emulation
ESC/P-K Emulation ESC/P-K Emulation This section describes how to use ESC/P-K emulation. Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.
Page 628: Fonts
16 Appendix  Interface-dependent You can set a printer language for each host interface by using CentreWare Internet Services. The machine switches to a printer language corresponding to the host interface that received data. Fonts This section explains the fonts used for emulation. Available fonts The following fonts can be used for ESC/P-K emulation: ...
Page 629: Esc/P-K Emulation Settings
ESC/P-K Emulation The Pages per Side feature can be used in the ESC/P-K emulation mode. In the ESC/P-K mode, 2 Up can be used. Form Overlay In the ESC/P-K mode, you can register an original form on the machine, and overprint the form on a printout.
Page 630 16 Appendix Item Setting Item Value Number Paper tray Sets the paper tray to be used for printing. : Auto [1] (Default) : Tray 1 : Tray 2 : Tray 3 : Tray 4 : Tray 5 : Tray 6 (HCF (2000 sheets)) or (HCF B1-S) If printing from Tray 5, instruct printing and then operate the machine to start printing.
Page 631 ESC/P-K Emulation Item Setting Item Value Number Paper size Sets the size of paper to be printed. This setting can be made only when [Paper Tray] is set to [Auto] or [Tray 5]. This setting can be configured only for cut sheets.
Page 632 16 Appendix Setting Item Item Number Value Reduce/enlarge Sets the print magnification. (Reduce/ [0] (Default) : Preset % enlarge mode) : Variable % : Fit to Cut Sheet [Preset %] is a magnification automatically calculated based on [Original Size] and [Paper Size], and reduces/enlarges the printable area of the document to fit in the printable area of the output paper.
Page 633 ESC/P-K Emulation Setting Item Item Number Value Font Sets the font for single-byte characters. (Alphanumeric [0] (Default) : Roman fonts) [[1] : Sanserif Important • Since this feature selects the default value, its setting will not be affected when an extended command is received. Print control Sets whether to print blank pages if included in the document.
Page 634 16 Appendix Setting Item Item Number Value Sets the action to be executed when a CR command is received. (CR feature) [0] (Default) : Carriage return : Carriage return and linefeed Position Adjusts the printing position vertically or horizontally, and changes the adjustment (Vertical positions of the margins.
Page 635: Magnification Table
ESC/P-K Emulation Setting Item Item Number Value Punching Select the position for punching holes. [0] (Default) : Off : Top : Bottom : Left : Right Number of holes Select the number of punch holes. [0] (Default) : 2 holes : 3 holes : 4 holes Binary character...
Page 636 16 Appendix 8.5 x 11" Long edge Short edge Postcard Long edge Short edge 15 x 11" Long edge Short edge 15 x 12" Long edge Short edge 10 x 11" Long edge Short edge 10 x 12" Long edge Short edge Unit: % Note...
Page 637 ESC/P-K Emulation Preset % (2-Up Printing) Document Paper Size A3/2 A4/2 A5/2 B4/2 B5/2 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge...
Page 638 16 Appendix Fit to Cut Sheet Document Paper Size 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge 11 x 17"...
Page 639 ESC/P-K Emulation Fit to Cut Sheet (When 2 Up is specified) Document Paper Size A3/2 A4/2 A5/2 B4/2 B5/2 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge...
Page 640: Paper Size And Number Of Printable Characters
16 Appendix Paper Size and Number of Printable Characters When the paper feed position is 22 mm Portrait Landscape Paper Size Characters Lines Characters Lines Postcard 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" When the paper feed position is 8.5 mm Portrait Landscape Paper Size...
Page 641 ESC/P-K Emulation Fit to Cut Sheet Portrait Landscape Paper Size Characters Lines Characters Lines Postcard 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Note • The values are based on 10-cpi character pitch and 6-lpi line pitch. •...
Page 642: Pdf Direct Print
This section describes the available settings with the PDF Direct Print feature. The settings configured here are valid when printing PDF files without using "ContentsBridge" provided by Fuji Xerox. Note • For information on printing PDF files using ContentsBridge Utility, refer to the manual provided on the Driver CD Kit.
Page 643 [0] (Default) : PDF Bridge : PS [PDF Bridge] processes PDF files using the PDF Direct Print feature provided by Fuji Xerox. [PS] processes PDF files using the PostScript feature provided by Adobe. Note • This item is displayed when the Adobe PostScript 3 Kit (optional) is installed.
Page 644: Docuworks Direct Print
This section describes the available settings with the DocuWorks Direct Print feature. The settings configured here are valid when printing DocuWorks files without using "ContentsBridge" provided by Fuji Xerox. Note • For information on printing DocuWorks files using ContentsBridge Utility, refer to the manual provided on the Driver CD Kit.
Page 645 DocuWorks Direct Print Item Setting Item Value Number Layout Sets the layout for printing. [0] (Default) : Auto % : 2-up : 4-up : 100% (size-by-size) The [Auto %] setting automatically calculates the largest magnification possible to fit to the output paper size. The [2-up] setting prints two pages onto one sheet of paper.
Page 646: Pcl Emulation
16 Appendix PCL Emulation Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.
Page 647: Fonts
PCL Emulation Fonts Available fonts The following fonts can be used for PCL emulation:  Alphanumeric fonts CG Times Univers Bold Condensed   CG Times Italic Univers Bold Condensed Italic    CG Times Bold  Antique Olive CG Times Bold Italic Antique Olive Italic ...
Page 648: Output Feature
16 Appendix Line Printer ITC Avant Garde Book Oblique   Times Roman ITC Avant Garde Demi    Times Italic  ITC Avant Garde Demi Oblique Times Bold ITC Zapf Chancery Medium Italic   Times Bold Italic ITC Zapf Dingbats ...
Page 649 PCL Emulation Parameter Item No. Value Paper tray Sets the paper tray to be used for printing. [0] (Default) : Auto : Tray 1 : Tray 2 : Tray 3 : Tray 4 : Tray 5 : Tray 6 (HCF B1-S) or (HCF2 (2000 sheets) Important •...
Page 650 16 Appendix Parameter Item No. Value 2 Sided printing Sets the 2 sided printing. [0] (Default) : Off : On [43] : Symbol Default font : CG Times : CG Times Italic [44] : Wingdings : CG Times Bold [45] : Line Printer : CG Times Bold Italic [46]...
Page 651 PCL Emulation Parameter Item No. Value Symbol set [0] (Default) : Roman 8 [18] : Microsoft Publishing : ISO 8859-1 Latin 1 [19] : Math 8 : ISO 8859-2 Latin 2 [20] : PS Math [21] : Pi Font : ISO 8859-9 Latin 5 : ISO 8859-10 Latin 6 [22] : Legal...
Page 652 16 Appendix Parameter Item No. Value Binding Sets binding when printing 2 sided. You can select [LEF] or [SEF] for 2 sided printing. Select according to the edge to be bound. Unifies the leading direction of the image on the front and rear sides of the paper at the long edge of the paper for LEF and at the short edge of the paper for SEF.
Page 653: Hp-Gl/2 Emulation
HP-GL/2 Emulation HP-GL/2 Emulation Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.
Page 654: Output Feature
16 Appendix Font Caching To ensure hi-speed printing, outline fonts of up to a certain size are cached. Outline fonts are converted into bitmap data temporarily and then printed. To minimize this processing time, the processed bitmap data is saved in the memory. This process is called font caching. The saved bitmap data is deleted when you turn the machine off or reset it.
Page 655: Hp-Gl/2 Emulation Settings
HP-GL/2 Emulation Restriction on Auto Layout  When the extra Hard Disk is installed on the printer When Auto Layout is enabled, the print data is stored to the hard disk.  When the extra Hard Disk is not installed on the printer When Auto Layout is enabled, the print data is stored to auto layout memory area.
Page 656: Basic Settings
16 Appendix Basic Settings Parameter Item No. Value Document size Sets the document size created by a computer. : A0 : A1 : A2 : A3 : A4 : A5 [10] : B0 [11] : B1 [12] : B2 [13] : B3 [14] : B4...
Page 657 HP-GL/2 Emulation Parameter Item No. Value Paper tray Sets the paper tray to be used for printing. [0] (Default) : Auto : Tray 1 : Tray 2 : Tray 3 : Tray 4 : Tray 5 : Tray 6 (HCF B1-S) or (HCF2 (2000 sheets) Important •...
Page 658 16 Appendix Parameter Item No. Value Position Adjusts the hard clip area vertically or horizontally. You can set from -250 mm adjustment (Vertical to +250 mm in 1 mm increments. position [0] (Default) : Does not move the hard clip area. adjustment) [1] - [250] : -250 to -1 mm...
Page 659 HP-GL/2 Emulation Parameter Item No. Value 159 (Scaling) Sets whether the original size is enlarged or reduced so that the document size fits the paper size. : OFF [1] (Default) : ON 160 (Scaling Selects the document size for auto scaling: A series paper (A0, A1, A2, A3, A4, mode) and A6) or the active coordinate area which is determined accordance with the setting selected in [Area Determination Mode].
Page 660 16 Appendix Parameter Item No. Value Folding/180 Specify the Z fold half sheet and whether to rotate landscape documents in degree rotation 180 degrees. [0] (Default): None : Z fold half sheet (Right bind/Top bind) : Z fold half sheet (Left bind/Bottom bind) : None (180 degrees rotation) : Z fold half sheet (Right bind/Top bind, 180 degrees rotation) : Z fold half sheet (Left bind/Bottom bind, 180 degrees rotation)
Page 661: Hard Clip Area
HP-GL/2 Emulation Parameter Item No. Value 900-915 (Pen Set the process for when pens’ lines intersect for 16 pens (No. 00 to 15). No. intersects) 00 denotes Item No. 900. (No. 0-No.15) [0] (Default) : None : Intersect : Round : Cut [None] [Intersect]...
Page 662: Printable Area
16 Appendix  Paper Defines a size same as the paper size as the hard clip area. However, the area that allows actual printing is within the printable area. The hard clip area can be set either with HP-GL emulation mode settings or by the specified hard clip command “&I”.
Page 663 HP-GL/2 Emulation Width Top-right X, Top-right Y Short-side Height Long-side Physical paper size Printable Area Bottom-left X, Bottom-left Y (0, 0) Paper Paper Length Coordinate Value (1/7200 inch) size (1/7200 inch) X Axis Y Axis Margin Printable Area Top-right Edge Margin Width Height...
Page 664: Auto Layout
16 Appendix Auto Layout This section explains Auto Layout. What is Auto Layout? Auto Layout is a function that evaluates document size using the HP-GL data entered from a host system and enlarges or reduces the document size corresponding to the paper size so that data plotted is placed in the center of the paper.
Page 665 HP-GL/2 Emulation  The area specified by the last IW command in the data becomes the active coordinates area. If there are no IW commands in the data, the active coordinates area is determined by Adapted.  The coordinates encompassing all areas specified by IP commands in the data becomes the active coordinates area.
Page 666 16 Appendix  If it is a Paper Size Set the document size from the obtained active coordinates area and the origin point setting. The document size can be selected from six sizes of A series paper (A0, A1, A2, A3, A4, or A5).
Page 667 HP-GL/2 Emulation 2) Because there are no font size specification commands and all pen widths are 0.1 mm in the above example, add the height/2 of the default font size for A3 size paper (75 plotter units) to the active coordinates area obtained in step 1. The active coordinates area obtained in step 2 is -8474,-6013,8474,6013.
Page 668 16 Appendix How to Determine the Scaling Ratio When auto scaling is being used, although the scaling ratio is determined by document size and paper size, it differs according to the scale mode setting. Note • To activate scaling, set the scaling to ON on the [HP-GL/2 - Programming] screen. If it is set to OFF, it is plotted at the same scale (100%).
Page 669 HP-GL/2 Emulation  When the extra Hard Disk is not installed on the printer When Auto Layout is enabled, the print data is stored to auto layout memory area. The default size of auto layout memory is set to 100kbyte and an error will occur on the printer when the print data exceeds 100kbyte.
Page 670 16 Appendix  Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Paper Size, Scaling: ON Print Area Document Size Paper Size  Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Paper Size, Scaling: OFF Print Area Document Size Paper Size ...
Page 671 HP-GL/2 Emulation Scaling: OFF Print Area Active Coordinate Area determined by Paper Size entered data...
Page 672: Notes And Restrictions
16 Appendix Notes and Restrictions This section describes the notes and restrictions to observe when using the machine. Notes and Restrictions on the Use of the Machine  Notes on Switching Off the Main Power and Power Power off processing is performed internally on the machine for a while after the power is switched off.
Page 673 Notes and Restrictions  Restrictions on Method of Recipient Specification  The [New Recipients] and [Redial List] buttons may not be displayed when you specify a recipient for fax/Internet fax/e-mail transmission if the method of recipient specification is restricted in the System Administration mode. In this case, you cannot use the numeric keypad either.
Page 674 16 Appendix Installing the IC Card Reader to the machine enhances the authentication function of the machine. Also, you can restrict the usage of the machine and improve the security management feature and availability of documents.  Printed Time in Force Annotation The time you specified to print a job, the time at which the print job is started inside the machine, and the time at which the job is actually printed may not be coincident with one another depending on the machine status and settings or the content of the print job.
Page 675 Notes and Restrictions  Output Color When you select [Auto Detect] in [Output Color] for a copy job or select [Color] in [Output Color] for a print job, the machine may consume yellow, magenta, and cyan toner cartridges and drum cartridges even when your document is black and white. In addition, when [Background Suppression (Color Copy)] is set to [High Speed] under [Tools] >...
Page 676: Notes And Restrictions On The Use Of The Copy Feature
16 Appendix  After the machine is activated from the Power Saver mode, a message does not appear on the touch screen if you perform the following operations while the service to be used for the output device, such as copying and secure printing, is not selected. - Opening and closing the top cover of the document feeder - Opening and closing the machine front door - Opening and closing the bottom left door...
Page 677: Notes And Restrictions On The Use Of The Print Feature
Notes and Restrictions  Auto Contrast The machine does not offer the [Auto Contrast] feature for [Color Effects].  Pages per Side for Black & White and Color Mixed Documents and Meter Count If you copy a document that contains black & white and color pages by specifying [Pages per Side], an output sheet that has both black &...
Page 678 16 Appendix  Thumbnail for Media Print The Media Print - Photos feature supports Thumbnail view but not Preview. The Media Print - Text feature supports neither Thumbnail view nor Preview.  Gigabit Ethernet (Optional) Installing the Gigabit Ethernet achieves high-network communication speed, but it does not shorten the entire printing time.
Page 679 - This feature supports the features of PDF 1.6 created by Adobe Acrobat 7 or later. However, it does not support the features of PDF 1.7 (Adobe Acrobat 8 and 9). - PDF Bridge, which is provided by Fuji Xerox, of the machine supports the features of PDF 1.6 such as transparent object.
Page 680: Notes And Restrictions On The Use Of The Scan Features
Temporary file name consists of the following: If the user name exceeds 39 characters, it may exceed 107 characters. - Windows 7 <system drive>\Users\<user name>\Documents\Fuji Xerox\Network Scan3 You can change the directory of the temporary file by: [File] > [Details] > [Other settings] > [Temporary Save in].
Page 681 Notes and Restrictions  Number of Sheets for Scanning (for Folder) A maximum of 999 pages can be scanned for folders at one time. The number of pages may differ depending on the file size and resolution.  Store to USB ...
Page 682 16 Appendix  Names such as workgroup names, server names, and shared names on the network may not be displayed alphabetically on the list.  PKI Encryption and PKI Signature of Scan Files Signature using the electronic stamp of DocuWorks is not supported. ...
Page 683 Notes and Restrictions  If a preview image is not what you expected, cancel the job, configure the settings, and then scan the document again. If you cancel the scanning of a document by pressing the <Stop> button on the control ...
Page 684 16 Appendix  Thumbnail View  Files in a folder may not be displayed in thumbnail view in the following cases. In those cases, display them in list view. - Some file is not displayed in thumbnail view even though it is stored in the folder. - Characters and images are not correctly displayed because they are scaled down from the actual sizes.
Page 685: Notes And Restrictions On The Use Of The Fax Feature
Notes and Restrictions machine. While the standby screen is displayed, the machine does not execute Auto Clear or enter the Power Saver mode. After being scanned, remove the originals and then press [OK] on the [Remove Your  Originals] screen. You cannot execute any operation without pressing [OK]. ...
Page 686 16 Appendix  Features Supported by F Code Communication F Code communication supports the following features: the Send Fax - Remote Folder, Secure Polling, Store File - Local Folder, Relay Broadcast, and Remote Relay Broadcast features.  Fax Immediate Reception If the machine’s memory capacity becomes insufficient to receive fax data, the machine automatically switches into immediate reception mode.
Page 687: Notes And Restrictions On The Use Of The E-Mail/Internet Fax Feature
Notes and Restrictions  You cannot enter a fax number when [Restriction of Specifying Fax Address] is set to [Speed Dial Only] or [Phonebook Only] in the [Configuration] tab on the [Properties] screen. Specify a recipient by using an address number (Speed Dial) or selecting from the Address Book under this setting.
Page 688 16 Appendix - DocuCentre-V C7775/C6675/C5575/C4475/C3375/C3373/C2275 - ApeosPort-V C7780/C6680/C5580 - DocuCentre-V C7780/C6680/C5580 - ApeosPort-IV C5575/C4474/C3375/C3373/C2275 - DocuCentre-IV C5575/C4474/C3375/C3373 - ApeosPort-IV C7780/C6680/C5580 - DocuCentre-IV C7780/C6680/C5580 - ApeosPort-IV C4430 - DocuCentre-IV C4430 - DocuCentre-IV C2260 - ApeosPort-IV C5570 - DocuCentre-IV C5570 - ApeosPort-IV C4470 - DocuCentre-IV C4470 - ApeosPort-IV C3370 - DocuCentre-IV C3370...
Page 689 Notes and Restrictions  When [Resend Attempts] is set to [On] and the status of the Internet Fax Direct feature enters Resend Required, the subsequent jobs will not be executed until the jobs in Standby status finish.  Transmission results of Internet faxes cannot be listed on Transmission Report - Job Undelivered or Transmission Report by recipients.
Page 690 16 Appendix Administration mode, you cannot receive the confirmation result even if [Read Receipts] is set to [On].  Fax Gateway Feature This feature can only be used when the e-mail receiving protocol is SMTP on the Internet Fax-enabled machine that faxes are sent to. If an e-mail was sent by converting it into fax, and if it was not delivered successfully to the recipient, the e-mail that was received originally will be deleted.
Page 691: Notes And Restrictions For Ip Fax (Sip)
Notes and Restrictions By specifying the domains from which e-mail can be received, you automatically can reject e-mail sent from other addresses. For information on restricting domains from which e-mail can be received, refer "Domain Filtering" (P.217).  Notes on E-mail Receptions A large volume of e-mail may not be printed if the memory capacity is insufficient.
Page 692 16 Appendix  IP Fax (SIP) Feature  In IP Fax (SIP) transmissions, protocols used for call connection are SIP and for data communication is T.38. Other IP Fax transmissions protocols, such as H.323 standard and deemed voice communication method, are not supported. ...
Page 693: Notes And Restrictions When Connecting With Internet Service Provider
 VoIP gateways do not work in an IPv6 environment.  If settings other than specified by Fuji Xerox are configured for a dial peer or a voice port on a VoIP gateway, the VoIP gateway does not work. ...
Page 694 16 Appendix  Be sure to assign an exclusive e-mail account to the machine for POP reception. Sharing an e-mail account with other users may cause troubles. Be sure to set size limitation for sending e-mail. Although the applicable e-mail size may ...
Page 695: Notes And Restrictions On The Interrupt Mode
Notes and Restrictions Setting is not required. Depending on settings of the router and the DHCP server, registration may be required. Confirm operation rules for the router and DHCP server you are using. When access is restricted by MAC address, registration on the DHCP server may be required.
Page 696 16 Appendix Jobs can/cannot be executed during interruption are as follows: Job Instruction from Execution the Control Panel Copy Required Print Printing of a document instructed from a Required* client computer Required Printing of a document instructed from the <Job Status> button > [Secure Print Jobs & More] Fax transmission, Broadcast Send Required...
Page 697: Notes And Restrictions On Folders
Notes and Restrictions The job can be executed during the Interrupt mode. The job cannot be executed during the Interrupt mode. Δ The job can be accepted from a client or another machine, but the job cannot be executed during the Interrupt mode.
Page 698: Notes And Restrictions When Operating From Computers
16 Appendix Notes and Restrictions when Operating from Computers  Supported OS There are notes and restrictions on Microsoft Windows XP Professional x64 Edition, Microsoft Windows Server 2003 x64 Editions, Microsoft Windows Vista x64 Edition, Microsoft Windows Server 2008 x64 Editions, Microsoft Windows 7 x64 Edition, and Microsoft Windows Server 2008 R2 x64 Editions, Microsoft Windows 8 x64 Edition, and Microsoft Windows Server 2012 x64 Editions Drivers.
Page 699: Notes And Restrictions On Job Flows
Notes and Restrictions CSRF is a type of attack that forces an user to execute unwanted action on a web site in which the user is currently authenticated, via the malicious web site. [CSRF Protection] feature prevents unwanted actions from being executed on CentreWare Internet Services and changing the machine settings in case the user unknowingly accesses a malicious website.
Page 700: Notes And Restrictions On The Security Features
16 Appendix - "Web Applications - Print" is displayed on the [Job Status] screen. - The <Online> indicator is unlit while the print data is being spooled to the hard disk. Note • XPS stands for XML Paper Specification.  Job Flow Settings for High Compression Format When [MRC High Compression] is set to [On] under [File Format] for the Scan features, select one of the alternatives for each setting item: - Color Scanning: [Auto Detect], [Color], or [Grayscale]...
Page 701: Notes And Restrictions For Using Smb
Notes and Restrictions  When you change Login Type to or from [Login to Remote Accounts], user information, private folders, and job flow Sheets registered on the machine will be deleted. ApeosWare Authentication Management and ApeosWare Authentication Agent do not ...
Page 702 16 Appendix  The setting of subnet mask and gateway addresses may be required depending on the network environment. Consult your network administrator and configure the required settings.  When the port status is set to [Enabled], it may automatically switch to [Disabled] if the machine has insufficient memory.
Page 703: Notes And Restrictions For Using Bonjour
Notes and Restrictions When you change a computer's IP address or a computer name, queries and cancel processes submitted from the machine are no longer executed correctly. Thus, turn the machine off and on when there is no print data in the receiving buffer. Note •...
Page 704 16 Appendix  In a multi-prefix environment (where multiple IPv6 global addresses are used), an address that is not assigned to the machine may be used for communication. The machine may be assigned an unavailable address, such as site local addresses (fec0::) ...
Page 705: Notes And Restrictions For Print E-Mail
Notes and Restrictions  If you specify an IPv6 address as a destination URL using a remote access service, such as DocuShare, the address does not operate correctly. In an IPv6 environment, use a DNS server and specify a remote service’s destination URL by using the FQDN. Notes and Restrictions for Print E-mail ...
Page 706: Using The Telephone
16 Appendix Using the Telephone This section describes how to use an external telephone connected to the machine with the Fax feature. Placing a Call The following describes how to place a call using the external telephone. To place a call, the following two methods can be used: ...
Page 707 Using the Telephone Select the [More Options] tab, and then select [On-hook (Manual Send/Receive)]. Specify the call destination.  The call destination can be specified using the numeric keypad, address numbers, or one- touch buttons. The Address Book cannot be used. ...
Page 708: Activity Report
16 Appendix Activity Report You can print activity reports to check whether a transmission is successfully completed or not. In the report, a remote terminal name and a result or a status of each operation are recorded by outgoing and incoming transmission. Note •...
Page 709 Activity Report Item Description Pages "-" is shown when the number of pages is 0.  Transmitting The number printed on the left side of the slash "/" indicates the number of pages that were successfully transmitted. The number printed on the right side of the slash "/" indicates the number of total pages.
Page 710 16 Appendix Item Description Status The result of the operation is indicated. Completed : The operation ended normally. Busy : The recipient is busy or did not answer. Auto Send : The document is being re-sent and the set re- send times has not been exceeded.
Page 711: Ep System
EP System Electronic Partnership (EP) is a system to automatically control or maintain the machine by connecting the machine and the EP center of Fuji Xerox. You can use the EP system via the Internet. The following describes how to use the EP system on the machine.
Page 712: Glossary
16 Appendix Glossary Term Description Border Limit One more sheet is used when the length of the transmitted (Page split threshold value) document exceeds the length of paper installed on the receiving terminal. A margin at the bottom of a received document can be eliminated so that the data can be printed on one page.
Page 713 Glossary Term Description Header A record of the sender. It is printed on the top edge of a received document. Image Color Matching. A color management software used with Windows 2000, Windows XP, and Windows Server 2003. It corrects device-dependent color differences to match the colors printed on your output with the colors displayed on your screen.
Page 714 16 Appendix...
Page 715: Index
Index Index ....164 Numerics Apply Layout Template to Copy/Print Jobs ..............140 Audio Tones ........233 ..............290 1st Tab - Features Allocation Auditron Mode ..........238 ......... 106 2 Pages Up On Receipt Auditron Report (Copy Jobs) ......153 ...........
Page 716 ........241 ..............185 Block Unknown Fax Numbers Copy Output .............. 598 ..............100 booklet finishing Copy Reports ..............238 ............. 180 Border Limit Copy Service Settings ........236 ........180 Broadcast Checkbox on 1st Tab Copy Tab - Features Allocation .............
Page 717 Index ........... 266 ......249 Delete Files After Retrieval E-mail Sending When Search Failed ..............267 ..............227 Delete Folder E-mail Subject ..............219 ......247 Delete Form E-mail/Internet Fax Service Settings ..........164 ............ 591 Delete Layout Template emulation ..........
Page 718 .............. 187 ............101 Fine-tune 100% HP-GL/2 Settings List ............ 588 ................... 308 first copy output time HTTP ..............265 ..........200 folder creation HTTP Proxy Server Name ................104 ................. 378 Folder List HTTPS ..............266 ..........201 Folder Name HTTPS Proxy Server Name ..............
Page 719 Index ................320 LPD port ............... 223 LPD Print Queue ............141 Job Complete Tone ..........326 Job Completion Notice ............105 Job Counter Report ............ 137 .......... 107 Machine Clock/Timers Job Flow Error Report ............98 machine configuration ............334 Job Flow Scanning ............97 machine information...
Page 720 ..............48 paper guides ................ 555 paper jams ................. 278 ......... 561 Name Paper Jams in Tray 6 (HCF B1-S) ..........290 ............... 596 Network Accounting paper size ..........334 ............169 Network Scanning Paper Size Settings ............. 672 ..........597 notes and restrictions paper size/paper weight ...........
Page 721 Index ............... 193 ..............590 Port Status - SIP protocol ............193 ..........217 Port Status - SNMP Protocol to Receive E-mail ............195 ..............200 Port Status - SOAP Proxy Server ........194 ........239 Port Status - UPnP Discovery Pseudo-Photo Gradation Mode .............
Page 722 ............... 142 ...... 258 Ringing Volume Server Certificate Verification Settings ............237 ................369 Rotate 90 degrees Server Fax ..........279 Server Name/IP address ............286 Service Access ....... 177 Service Rep. Restricted Operation ................332 S/MIME ..............142 Services Home ............
Page 723 Index ........... 255 ........... 434 Stored Job Expiration Date trouble during printing ........... 141 ..........446 Stored Programming Tone trouble during scanning ..............220 ............... 418 Substitute Tray troubleshooting ................113 .........588 Supplies type ..............591 ..........394 supported OS types of authentication ..............
Page 724 ............. 317 Web Applications - When SSL Certificate Verification Windows Server 2008 ..................263 ..............317 Fails Windows Vista ........258 ..............317 Web Applications Service Setup Windows XP ..........263 Web Applications Version ............263 Web Browser ................. 97 Website ..........

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Docucentre-v c6680 Docucentre-v c5580 Apeosport-v c6680 Apeosport-v c7780 Docucentre-v c7780

Fuji Xerox ApeosPort-V C5580 Administrator's Manual

Table of Contents

2 Paper and Other Media

3 Maintenance

4 Machine Status

5 Tools

Common Service Settings

Connectivity & Network Setup

Scan Service Settings

Fax Service Settings

Setup

Authentication

7 Printer Environment Settings

9 Scanner Environment Settings

10 Using IP Fax (SIP)

11 Using the Internet Fax Service

12 Using the Server Fax Service

Quick Links

Chapters

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Summary of Contents for Fuji Xerox ApeosPort-V C5580