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Error Code
027-761
027-762
027-763
027-770
027-771
027-772
027-773
027-774
027-775
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
Downloaded From ManualsPrinter.com Manuals
[Cause]
An on-demand print job was sent to the machine using the Web Applications
feature, but the time interval from receiving the print job until starting the print
processing exceeded the time limit specified on the machine.
[Remedy] When multiple documents are to be printed, reduce the number of
documents, and then execute the operation again. If the error still is not
resolved, enter the System Administration mode, and then select [Tools] >
[Common Service Settings] > [Machine Clock/Timers] > [Print-On-Demand
Duration], and specify a larger value or "0".
When on-demand printing is executed using the Web Application feature, the
print processing time is limited. Consequently if many documents are to be
printed or if print processing takes time, a timeout may occur before all the
data are received. To resolve this problem, change the time limit value
according to the document volume and type. If the error still is not resolved,
contact our Customer Support Center.
[Cause]
An on-demand print job is sent to the machine using the Web Applications
feature, however, the specified job ticket is invalid because of one of the
following causes:
Abnormal change to the job ticket because of the machine software failure
Abnormal change to the job ticket because of a bug on the sender's remote
server
Abnormal change to the job ticket because of network trouble
Intentional alteration to the job ticket
[Remedy] Execute the print job again. If the error still is not resolved, contact our
Customer Support Center.
[Cause]
The machine failed to verify the user information against the remote
accounting server.
[Remedy] Take one of the following measures:
Check whether the remote accounting server is operating properly.
Check whether there is no network failure.
Connect the network cable securely.
Confirm the settings on the machine.
[Cause]
The print job has a problem.
[Remedy] Submit the print job again.
[Cause]
The hard disk of the server connected to the machine is full.
[Remedy] Delete unnecessary data from the server.
[Cause]
An error occurred during communication with the SMTP server.
[Remedy] Use ASCII characters to modify the host name that has been specified under
[Tools] > [Connectivity & Network Setup] > [Machine's E-mail Address/Host
Name]. If the error still is not resolved, confirm with your network
administrator whether the SMTP server supports the HELO command.
[Cause]
An error occurred during communication with the SMTP server.
[Remedy] Wait for a while, and then execute the operation again.
[Cause]
The specified e-mail address contains unsupported characters.
[Remedy] Specify the e-mail address using only ASCII characters.
[Cause]
Too many destination addresses have been specified.
[Remedy] Reduce the number of destination addresses. If the error still is not resolved,
confirm with your network administrator whether the SMTP server supports
the EHLO command.
Cause and Remedy
Error Code
15
463
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