Analog Record Trace; Figure 190: Traceroute - Grandstream Networks UCM6102 User Manual

Figure 190: Traceroute

ANALOG RECORD TRACE

Analog record trace can be used to troubleshoot analog trunk issue, for example, the UCM6100 user has
caller ID issue for incoming call from Analog trunk. Users can access analog record trance under web
GUI->Maintenance->Troubleshooting ->Analog Record Trace.
Here is the step to capture trace:
1. Select FXO or FXS for "Record Ports". If the issue happens on FXO 1, select FXO port 1 to record the
trace.
2. Select "Record Direction".
3. Select "Record File Mode" to separate the record per direction or mix.
4. Click on "Start".
5. Make a call via the analog port that has the issue.
6. Once done, click on "Stop".
7. Click on "Download" to download the analog record trace.
Firmware Version 1.0.9.26 UCM6100 Series IP PBX User Manual Page 301 of 305