Pickup Groups; Configure Pickup Groups; Configure Pickup Feature Code; Figure 122: Edit Pickup Group - Grandstream Networks UCM6102 User Manual

The UCM6100 supports pickup group feature which allows users to pick up incoming calls for other
extensions if they are in the same pickup group, by dialing "Pickup Extension" feature code (by default *8).

CONFIGURE PICKUP GROUPS

Pickup groups can be configured via Web GUI->PBX->Call Features->Pickup Groups.

Click on "Create New Pickup Group" to create a new pickup group.

Click on to edit the pickup group.
Select extensions from the list on the left side to the right side.

Click on to delete the pickup group.

CONFIGURE PICKUP FEATURE CODE

When picking up the call for the pickup group member, the user only needs to dial the pickup feature code.
It's not necessary to add the extension number after the pickup feature code. The pickup feature code is
configurable under Web GUI->PBX->Internal Options->Feature Codes.
The default pickup feature code is *8.
Firmware Version 1.0.9.26

PICKUP GROUPS

Figure 122: Edit Pickup Group

UCM6100 Series IP PBX User Manual Page 211 of 305