Create Custom Prompt; Record New Custom Prompt; Figure 103: Click On Prompt To Create Ivr Prompt; Figure 104: Record New Custom Prompt - Grandstream Networks UCM6102 User Manual

CREATE CUSTOM PROMPT

To record new IVR prompt or upload IVR prompt to be used in IVR, click on "Prompt" next to the "Welcome
Prompt" option and the users will be redirected to Custom Prompt page. Or users could go to Web
GUI->PBX->Internal Options->Custom Prompt page directly.
Once the IVR prompt file is successfully added to the UCM6100, it will be added into the prompt list
options for users to select in different IVR scenarios.

RECORD NEW CUSTOM PROMPT

Settings
In the UCM6100 web UI->PBX->Internal Options->Custom Prompt page, click on "Record New Custom
Prompt" and follow the steps below to record new IVR prompt.

Specify the IVR file name.

Select the format (GSM or WAV) for the IVR prompt file to be recorded.

Select the extension to receive the call from the UCM6100 to record the IVR prompt.
Firmware Version 1.0.9.26

Figure 103: Click on Prompt to Create IVR Prompt

Figure 104: Record New Custom Prompt

UCM6100 Series IP PBX User Manual Page 187 of 305