Dial By Name; Dial By Name Configuration; Figure 136: Create Dial By Name Group - Grandstream Networks UCM6102 User Manual

DIAL BY NAME

Dial By Name is a feature on the PBX that allows caller to search a person by first or last name via his/her
phone's keypad. The administrator can define the Dial By Name directory including the desired extensions
in the directory and the searching type by "first name" or "last name". After dialing in, the PBX IVR/Auto
Attendant will guide the caller to spell the digits to find the person in the Dial By Name directory. This
feature allows customers/clients to use the guided automatic system to get in touch with the enterprise
employees without having to know the extension number, which brings convenience and improves
business image for the enterprise.

DIAL BY NAME CONFIGURATION

The administrators can create the dial by name group under web GUI->PBX->Call Features->Dial By
Name.

Figure 136: Create Dial By Name Group

Firmware Version 1.0.9.26 UCM6100 Series IP PBX User Manual Page 235 of 305