Hold A Call Privately On A Shared Line; Barge In On Calls For Busy Lamp Field Lines - Polycom VVX 150 Manual

Your administrator can configure the phone to display answered shared line calls on the received calls
list of all phones.
Related Topics
Shared Lines
Shared Lines

Hold a Call Privately on a Shared Line

You can hold a call privately on a shared line. Using Private Hold places the call on hold and displays
the line as busy on the other phones on the shared line.
By default, when you hold a call on a shared line, all of the phones registered with that line display the
call's held status. When your administrator enables Private Hold, the Pvt Hold softkey displays. You
can hold a call privately, transfer a call, or initiate a conference call without notifying others of the call's
held state.
Check with your system administrator to find out if this feature is available on your phone.
Procedure
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During a call, press More > Pvt Hold.
The call is held on your phone, and the line shows as busy on the other shared line users'
phones.
When you hold a call privately, other users on the shared line cannot resume or pick up the call.
However, users on the shared line can barge in on privately held calls. In order to allow other
users to resume the call, you have to publicly hold the call by pressing the Hold key or soft key.
When Private Hold is enabled, you can also transfer a call or initiate a conference call without
the other shared line users being notified of the call's status. When you press the Transfer or
Conference soft key on the shared line, the call is held privately. If you press Hold before you
transfer a call or initiate a conference, the other users on the shared line are notified of the call's
held status.
Related Topics
Shared Lines

Barge In on Calls for Busy Lamp Field Lines

When your phone is registered with the Alcatel-Lucent CTS, you and other contacts can barge in on
active calls for Busy Lamp Field (BLF) lines you all are monitoring.
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