On-Site Service Support Agreement; General Information; Where To Send The Agreement - OKIDATA Pacemark 3410 Service Handbook

ON-SITE SERVICE SUPPORT AGREEMENT

General Information

IMPORTANT NOTICE
MANAGEMENT SIGNATURE REQUIRED
Okidata requires that a Dealership authorized as a Warranty Repair Center for the
Pacemark 3410 MUST agree to perform on-site customer repair service for the product.
An officer of the dealership must sign the On-Site Service Support Agreement (a copy is
provided in this training kit). The signature indicates that the Dealership agrees to perform
on-site service support and realizes that this performance is a factor in becoming and remaining
warranty authorized for the Pacemark 3410 Printer.
The On-Site Service Support Agreement in this section is the only copy of this item you will
receive.
DO NOT WRITE ON THIS ITEM!
PHOTOCOPY IT!
Use the photocopy to complete the process.
The information provided on this Agreement is used to update your Dealership's Okidata
Service Warranty Profile.
MAKE ALL RESPONSES COMPLETE AND LEGIBLE!
Make a copy of the completed On-Site Service Support Agreement for your records.

Where to Send the Agreement

Refer to the Okidata Service Center Reference Guide for where to send the agreement.
The Okidata Service Center Reference Guide is sent to your dealership along with the Okidata
Service Contract materials. It is available from Okidata Dealer Service. It is also available
through Okilink II.
Pacemark 3410 Service Handbook i - 11 Course Administration