OKIDATA Pacemark 3410 Service Handbook page 12

4.2.03 Reporting Methods............................................................................................ 4-5
Okilink II.................................................................................................................... 4-5
Course Critique .......................................................................................................... 4-5
Fax Number ............................................................................................................... 4-5
Mailing Address......................................................................................................... 4-5
Information Provided ................................................................................................. 4-5
4.3 TROUBLESHOOTING UPDATES................................................................................ 4-6
4.3.01 General Information.......................................................................................... 4-6
4.3.02 Okilink II........................................................................................................... 4-6
4.3.03 Faxable Facts .................................................................................................... 4-6
4.3.04 Technical Service Bulletins .............................................................................. 4-6
4.4 TROUBLESHOOTING TIPS.......................................................................................... 4-7
4.4.01 Preliminary Checks ........................................................................................... 4-7
4.4.02 Problem Categories ........................................................................................... 4-8
ALARM Lamp Blinks (Fatal Errors)......................................................................... 4-8
Operational Errors...................................................................................................... 4-8
ALARM Lamp Lights (Paper End/Jam Conditions) ................................................. 4-8
4.4.03 START HERE Flowchart ................................................................................. 4-9
4.4.04 Tips for Preventing Image Problems .............................................................. 4-10
4.4.05 Common Problems.......................................................................................... 4-11
4.5 ABNORMAL OUTPUT ................................................................................................ 4-14
4.5.01 Output Samples ............................................................................................... 4-14
Light Print on the Entire Page............................................................................ 4-15
Uneven Print Density ......................................................................................... 4-15
Smeared Print..................................................................................................... 4-15
Inconsistent Line Feed ....................................................................................... 4-15
Drifting Margin .................................................................................................. 4-15
4.6 FAULT ALARMS ......................................................................................................... 4-17
4.6.01 Error Indications ............................................................................................. 4-17
4.7 REPAIR ANALYSIS PROCEDURES (RAPs)............................................................. 4-18
4.7.01 Using the RAPs............................................................................................... 4-18
4.7.02 RAP Index....................................................................................................... 4-19
RAP 01: Power Lamp Does Not Light .................................................................... 4-20
RAP 02: Spacing Error ............................................................................................ 4-22
RAP 03: Head Homing Error................................................................................... 4-24
RAP 04: Bail Homing Error..................................................................................... 4-26
RAP 05: Ribbon Feed Problem................................................................................ 4-27
RAP 06: Wrong Character, Character Omission or Dot Omission.......................... 4-28
RAP 07: Line Feed Problem .................................................................................... 4-30
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