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OKIDATA OL400e Series Service Manual

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Summary of Contents for OKIDATA OL400e Series

  • Page 1 Thank You for purchasing this Factory Service Manual on EBAY from PCTECHINFO! Click Here for more Factory Service Manuals for other Computer and Printer / Copier Manufacturers from PCTECHINFO!
  • Page 2 OKIDATA Service Training Manual. 09/17/97 Note: This Adobe Acrobat version of the Okidata Service Training Manual was built with the pictures rendered at 300 dpi, which is ideal for printing, but does not view on most displays well.

  • Page 3: Table Of Contents

    Table of Contents Page Service Manual for OL400e/OL410e/OL410e-PS 0A Introduction Front Cover Overview Recommendations Information Updates Notices Where To Send Testing Materials Missing Items Or Missing Pages Course Path Service Training Requirements ..General Description ..Installation ..Principles Of Operation ..Failure Analysis ..Appendices A And B...
  • Page 4 Table of Contents Page 2.2.03 Main Controller Board (OLCW) Overview ..Main Controller Board Functions ..Reception Control ..Command Analysis Processing ..Font Processing ..Main Controller Board Buffer Read Operation ..Engine Control Functions ....Operation Panel Control ....Operation Panel Functions ..Sensor Control & Location Diagrams ....Inlet Sensor 1 ....Inlet Sensor 2 ....Inlet Sensor 3 / Paper Sensor...
  • Page 5 Table of Contents Page ..Paper Feed Jam ..2.5.02 Toner Low Sensor ..2.5.03 Paper Path 3 Maintenance & Disassembly ..3.1.01 Maintenance General Information ..3.1.02 Maintenance Items ..3.1.03 Maintenance Precautions 3.2 Disassembly/Assembly Procedures ..3.2.01 Preliminary Items ..3.2.02 Upper Cover Assembly ..Upper Cover Assembly Re-Installation ..3.2.03 Font Card Cover ..3.2.04 Face-Up Stacker Assembly ..3.2.05 Bias Springs And Exit Rollers...
  • Page 6 3.3 Adjustments And Service Settings ..3.3.01 User's Maintenance Mode ..Menu Reset / Menu Print ....Menu Settings - Level 1 ....Menu Settings - Level 2 ....Sample Menu - OL400E ....Sample Menu - OL410E ....Sample Menu - OL410E/PS ..Hex Dump ..Drum Counter Reset ..Operator Panel Menu Enable / Disable...
  • Page 7 ..RAP 13: Missing Print ..RAP 14: Poor Fusing ..RAP 15: Vertical White Streaks 4.8 Printer Tests - Font Sample Test ..Font Sample Test: OL400E ..Font Sample Test: OL410E ..Font Sample Test: OL410E-PS ..4.8.02 Continuous Print Test ..4.8.03 Serial Interface Loopback Test ..4.8.04 Menu Print...
  • Page 8 Table of Contents Page ..Sample Menu: OL410E ..Sample Menu: OL410E-PS ..4.8.05 Demo Page Print ..Demo Page Sample: OL400E ..Demo Page Sample: OL410E ..Demo Page Sample: OL410E-PS 4.9 Resistance Check Points - Registration Motor, Drum Motor, And Fusing Unit ..4.9.02 Resistance Check Points - Transformer And Fan...

  • Page 9: Overview

    Okidata's Technical Training Program is designed to build a knowledgeable and efficient service and support group for Okidata products. One step in becoming an Authorized Okidata Service Center is obtaining a training kit for the appropriate product. This acquisition allows the Dealership to have reference materials available during service jobs.
  • Page 10 Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 11: Recommendations

    - Okidata Service Center Reference Guide - OL400e/OL410e/OL410e-PS Service Handbook - OL400e/OL410e Printer Handbook - OL400e/PS Printer Handbook Supplement Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 12: Information Updates

    Okilink II. Please sign on and check this section before beginning this course. For information on using Okilink II, please refer to the Service Center Reference Guide. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 13: Notices

    CAUTION: Deviation from the listed procedures may result in damage to the product. WARNING: Deviation from the listed procedures may result in personal injury. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 14: Where To Send Testing Materials

    Chapter 0A Introduction WHERE TO SEND TESTING MATERIALS Refer to the Okidata Service Center Reference Guide for where to send the test materials. The Okidata Service Center Reference Guide is sent to your dealership along with the Okidata Service Contract materials. It is available from Okidata Dealer Service. It is also available through Okilink II.
  • Page 15 - Order Acknowledgment Number (on the invoice) - Part Number of kit Missing Pages If you find that pages are missing from any item in this kit, please contact Okidata Technical Training. Please FAX your request or use Okilink II.

  • Page 16: Course Path

    You and your Dealership are responsible for returning the Answer Sheet and Course Critique within 30 days after receiving the training kit. Okidata strongly urges you to keep track of the date you return your Answer Sheet and Course Critique. Certification and Authorization are processed within two days after Okidata receives the testing materials.

  • Page 17: Service Training Requirements

    - Maintenance - Disassembly/Assembly - Adjustments and Service Checks - Cleaning - Lubrication - Shipping Instructions Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 18 Read the Introduction and Appendix C in the Printer Handbook. Read Chapters 1 and 2 in the Printer Handbook Supplement. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 19 Section 4 of the Service Handbook. - Demo Page - Font Page - Menu Print Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 20 This section describes the function of the major assemblies from an electrical and mechanical perspective. Assigned Tasks Read Section 2 ( )of the Service Handbook. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 21 Study the Board Diagrams Appendix A ( ) of the Service Handbook. - Check Okilink II for additional troubleshooting information. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 22 Look through Appendix A ( ) and Appendix B ( ) in the Service Handbook. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 23 - Disassembly / Assembly - Adjustments and Service Checks - Cleaning - Lubrication - Packing for Shipment Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 24 / assembly procedures to complete this training. Assigned Tasks Read Section 3.2 of the Service Handbook.( ) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 25 - If you have the product available, perform the adjustments and service checks listed in Section 3.3 ( ) of the Service Handbook. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 26 - Review Chapter 9 in the Printer Handbook. - Perform the cleaning procedures ( ) on the printer (if available). Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 27 Chapter 0A Introduction Lubrication Assigned Tasks - Read Section 3.5 ( ) of the Service Handbook. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 28: Shipping Instructions

    Chapter 0A Introduction Shipping Instructions Assigned Tasks - Read Section 3.6 ( ) of the Service Handbook. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 29: Service Authorization

    Okidata Technical Training. Refer to the Service Center Reference Guide for information on contacting Okidata Technical Training. In order to improve the quality of future training courses, Okidata welcomes your evaluation of this training program. Please complete the course critique for this training course.
  • Page 30 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 31: Certification Test

    Use a Number 2 pencil and completely fill in the selected circle. Make a copy of the completed Answer Sheet for your records. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 32: Course Critique

    - Complete the Course Critique. Return the Answer Sheet and Course Critique to Okidata Dealer Service. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 33: Product Specifications

    Up to 4 Mbyte of RAM (in 1 Mbyte increments) can be installed on the expansion board, providing up to 4.5 Mbyte of total RAM in the OL400e. The OL410e utilizes 2 Mbyte of standard Random Access Memory (RAM). The main controller board contains 1 Mbyte of RAM.

  • Page 34: Product Specifications

    Page: 25 Service Manual for OL400e/OL410e/OL410e-PS Chapter 1 Product Specifications PRODUCT SPECIFICATIONS 1.2.01 Print Specifications Exposure Method Stationary LED Head Development Method Dry Electrophotography 1.2.02 Print Speed Continuous Print 4 sheets per minute Warm-up Time Approximately 60 seconds with standard memory Approximately 90 seconds with the memory expansion board installed 1.2.03 Print Resolution...
  • Page 35 NOTE: When operating under the DOS environment, the OL410e/PS supports auto-emulation switching by means of the Oki-Switch software, which is included with the printer. 1.2.09 Available Fonts The OL400e and OL410e printers contain four resident bit mapped typefaces which can be printed in both landscape and portrait orientations. Courier...
  • Page 36 NOTE: cpi = Characters Per Inch Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 37: Paper Specifications

    Page: 26 Service Manual for OL400e/OL410e/OL410e-PS Chapter 1 Product Specifications PAPER SPECIFICATIONS CAUTION: All paper (all types) should be designed for xerographic printing. Envelopes, labels, and transparencies should only be fed from the top paper tray or manually. Use the face-up paper ejection path. DO NOT use the optional second paper feed mechanism for these items.
  • Page 38 Size: 5.83 " x 8.27" (148 mm x 210 mm) Feed: Automatic (with optional paper tray) Weight Minimum: 16 lbs. (60 g / m2) Maximum: 24 lbs. (90 g / m2) Recommended: 20 lbs. (75 g / m2) Size: 4.13" x 5.83" (105 mm x 148 mm) Feed: Automatic (with optional paper tray) Weight Minimum: 16 lbs.
  • Page 39 - Place the custom size paper stock in Tray 1, the Manual Feed Tray, Tray 2, or the Multi-Purpose Feeder. - Run the print job. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 40: Physical Specifications

    24 lbs. (11 kg) 1.4.03 LED Array 1.4.03 LED Array Number of LED Elements: 2560 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 41: Power Requirements

    Approximately 600 Watts Operation (typical) Approximately 80 Watts Idle Approximately 40 Watts Power Save Approximately 15 Watts Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 42: Environmental Conditions

    1.6.02 Printer Noise Level Operation 50 dBA (A) or less Standby 45 dBA (A) or less Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 43: Agency Approvals

    FCC Part 15, Class B Canadian Department of Communications Radio Interference Regulations CDCRIR Class B Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 44: Options

    Perfect Presentations Wordperfect II Scalable 1.8.03 Paper Trays 100 Sheet Letter Tray 100 Sheet Legal Tray Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 45: Consumables

    1.9.02 Toner Cartridge Kit Contents Toner Cartridge LED Lens Cleaner Toxicity No carcinogens are contained. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 46: Memory Specifications

    NOTE: EEPROM = Electrically Erasable Programmable Read Only Memory Main Controller EEPROM 1024 x 1 bit serial input/output Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 47: Reliability Specifications

    Approximately 18,000 pages: at 7 pages per print job 1.11.05 Printer Duty Cycle Approximately 6,000 pages per month Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 48: Principles Of Operation

    This section describes the operation of the product in the order listed below. Control Process Mechanical Operation Printing Process Sensors and Switches Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 49: Control Process

    Page: 36 Service Manual for OL400e/OL410e/OL410e-PS Chapter 2 Principles of Operation CONTROL PROCESS 2.2.01 General Information The control process involves regulating the reception of data from the host system interface, receiving data and commands from the host system, and generating bit-image data. The control process also includes sending data and commands to the print engine where the print process is performed.
  • Page 50 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 51: Block Diagrams 400E

    Page: 37 Service Manual for OL400e/OL410e/OL410e-PS Chapter 2 Principles of Operation 2.2.02 Block Diagrams OL400e...
  • Page 52 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 53: Block Diagrams 410E

    Page: 38 Service Manual for OL400e/OL410e/OL410e-PS Chapter 2 Principles of Operation 2.2.02 Block Diagrams OL410e...
  • Page 54 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 55: Block Diagrams 410E/Ps

    Page: 39 Service Manual for OL400e/OL410e/OL410e-PS Chapter 2 Principles of Operation 2.2.02 Block Diagrams OL410eps...
  • Page 56 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 57 Most of the logic needed to perform print engine functions and control functions is integrated internally in the microprocessor. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 58: Main Controller Board Functions

    - Fuser Lamp Operation......( - Registration Motor Operation..... ( - Drum Motor Operation......( - DC Fan Operation Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 59 Both the parallel and serial interface ports can receive data. The port that receives data first will be activated. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 60 - The OL410e/PS emulates the HP LaserJet Series III and also contains a PostScript (Level 2) Interpreter Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 61 - Scalable fonts are available for the HP LaserJet Series III emulation. - PostScript Fonts are contained on the PostScript Board. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 62 (MPU) on the main controller board. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 63 Main Controller Board Engine Control Functions Engine control functions are executed when the CPU receives a print request signal. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 64 - LCD Display - LED - Operation Panel Sheet - Contact Switches (There are eight contact switches). Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 65 (16-bit) command to the LSI. Upon receiving a command from the CPU, the LSI returns a 2-byte command response to the CPU. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 66: Sensor Control & Location Diagrams

    Page: 49 Service Manual for OL400e/OL410e/OL410e-PS Chapter 2 Principles of Operation Sensor Control & Location Diagrams General Information There are six sensors in the printer. - Inlet Sensor 1....( ) - Inlet Sensor 2....( ) - Inlet Sensor 3....( ) (also known as the Paper Sensor) - Outlet Sensor....
  • Page 67 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 68 Refer to Sensor Diagram ( ) for exact location. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 69 Inlet sensor 2 detects the form width. Refer to Sensor Diagram ( ) for exact location. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 70: Inlet Sensor 3 / Paper Sensor

    This sensor is also referred to as the paper sensor. Refer to Sensor Diagram ( ) for exact location. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 71: Outlet Sensor

    Refer to Sensor Diagram ( ) for exact location. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 72: Paper Supply Sensor

    The paper end sensor detects an out-of-paper condition. Refer to Sensor Diagram ( ) for exact location. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 73: Toner Sensor

    The toner sensor detects a low-toner condition. Refer to Sensor Diagram ( ) for exact location. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 74: Print Operation

    LED array head. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 75: Expanded Ram Board(410E Only)

    The RAM capacity is identified during power-ON. It can be verified by requesting a MENU PRINT operation. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 76: Expansion Ram Board(400E)

    The expansion RAM board can contain up to 4 Mbyte of RAM in 1 Mbyte increments. This board can increase the OL400e RAM capacity up to 4.5 Mbyte. The RAM capacity is identified during power-ON. It can be verified by requesting a MENU PRINT operation.

  • Page 77: Expansion Ram Board(410E)

    OL410e RAM capacity up to 5 Megabyte. The RAM capacity is identified during power-ON. It can be verified by requesting a MENU PRINT operation. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 78: Font Cards

    ON-LINE (the READY lamp is ON), a CARD REMOVED ON-LINE message will appear on the operator panel display. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 79: Postscript Board

    (2 MB each), 1 MByte of Dynamic RAM, and a 4 KBit EEPROM. Sockets are provided for an additional 3 Mbyte of DRAM. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 80: Basic Principals - Electrostatic Printing

    Page: 62 Service Manual for OL400e/OL410e/OL410e-PS Chapter 2 Principles of Operation 2.3.01 Basic Principals - Electrostatic Printing A -1.3 Kvdc charge is placed on the charge roller. The charge roller is in direct contact with the surface of the image drum. The printer engine section enables the LED array in conformance with the data received from the host via the interface on the main controller board.
  • Page 81 The toner image transferred to the paper is fused to the paper by heat and pressure. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 82: Engine Functions

    CPU. The LED illuminates, leaving a latent image on the photosensitive drum. The engine control section also controls paper feed, paper transfer and the electrophotographic printing process. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 83: Eeprom Operation

    - Various Counter Data - LED Head Drive Time - Print Start Position - Paper Feed Duration Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 84: Power Supply Board

    + 1.6 Kvdc: applied to the transfer roller + 500 vdc: applied to the cleaning roller Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 85: Fusing Unit

    ON/OFF. If the roller temperature rises abnormally, the thermostat in the fusing unit will cut the AC voltage supply OFF. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 86: Registration Motor

    The direction that the motor turns determines which clutch is activated. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 87: Drum Motor

    The drum motor is a DC stepping motor (48 steps/rotation). This motor is the main drive motor of the printer. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 88: Led Head

    Image data for each dot line is received by shift registers and latch registers. The 2,560 LEDs are activated to radiate the image data onto the image drum. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 89: Printing Process General Information

    Page: 70 Service Manual for OL400e/OL410e/OL410e-PS Chapter 2 Principles of Operation 2.4.01 PRINTING PROCESS General Information Hopping and feeding are controlled by a single registration motor. Turning the registration motor in the "A" direction drives the hopping roller. Turning the registration motor in the "B" direction drives the registration roller.
  • Page 90 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 91: Hopping

    After inlet sensor 1 switches ON, the paper is advanced a predetermined length (until the paper reaches the registration roller). Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 92: Feeding

    The hopping gear turns, but the one-way bearing does not allow the hopping roller to turn. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 93: Charging

    The drum surface charges to approximately -750 vdc. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 94: Exposing

    Page: 74 Service Manual for OL400e/OL410e/OL410e-PS Chapter 2 Principles of Operation 2.4.05 Exposing The image drum has four layers. - Carrier Transfer Layer (CTL) - Carrier Generation Layer (CGL) - Underlayer (UL) - Aluminum Base The CTL and CGL make up the organic photo conductor layer (OPC), which is about 20 micrometers (mm) thick.
  • Page 95 The positive carriers moved to the CTL combine with the negative charges on the image surface (accumulated by the contact charge of the charge roller), lowering the potential on the image drum surface. The resultant drop in the potential of the irradiated part of the image drum surface forms an electrostatic latent image on it.
  • Page 96 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 97: Developing

    Page: 75 Service Manual for OL400e/OL410e/OL410e-PS Chapter 2 Principles of Operation 2.4.06 Developing The electrostatic latent image formed on the image drum surface is developed into a visible image. Developing takes place when contact is made between the image drum and the developing roller.
  • Page 98 The toner supply roller is charged to -450 vdc. The developing roller is charged to -300vdc. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 99: Transfer

    Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 100: Fusing

    The pressure roller provides 2.5 Kg of pressure. This is generated by the pressure springs at each side of the roller. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 101: Cleaning

    + 500 vdc static charge. This residual toner is accumulated in the image drum cartridge until the drum is replaced. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 102: Printing

    Page: 79 Service Manual for OL400e/OL410e/OL410e-PS Chapter 2 Principles of Operation 2.4.10 Printing Refer to the Printing Process Diagram. Printing is accomplished as follows. Approximately - 1.3 Kvdc is supplied to the charge roller. This causes the drum to charge to approximately - 750 vdc.
  • Page 103 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 104: Sensors And Switches

    Page: 80 Service Manual for OL400e/OL410e/OL410e-PS Chapter 2 Principles of Operation SENSORS AND SWITCHES Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 105: Sensor Location Diagram

    Page: 81 Service Manual for OL400e/OL410e/OL410e-PS Chapter 2 Principles of Operation Sensor Location Diagram Top View Side View...
  • Page 106 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 107: Paper Jam Detection

    OFF state of the microswitch. The main control board executes the cover open routine. The operation panel displays the message COVER OPEN. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 108: Paper Inlet Jam

    After the hopping operation is attempted three times, the leading edge of the paper does NOT reach inlet sensor 1. Paper Inlet Jam Timing Diagram Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 109: Paper Feed Jam

    Paper Feed Jam Timing Diagram Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 110: Toner Low Sensor

    If the problem persists for more than thirty pages, customers are directed to contact a service center for warranty repair. This information is documented in TSB 5604( ). Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 111: Paper Path

    Page: 86 Service Manual for OL400e/OL410e/OL410e-PS Chapter 2 Principles of Operation 2.5.03 Paper Path General Information The automatic and manual feed paths are different. In addition, the path will change if the paper is ejected face up or face down. Paper fed from the paper tray (automatic feed) and ejected face down will follow an "S"...
  • Page 112 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 113: Maintenance & Disassembly

    Cleaning procedures must be performed correctly if high print quality is to be achieved. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 114: Maintenance Items

    - Cloth (soft and lint-free) - All-Purpose Cleaner - Dow Corning Molycoat BR-2 or Molycoat ME-300L or equivalent Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 115: Maintenance Precautions

    - Do not place printed circuit boards directly on conductive surfaces. - Follow the recommended procedures when replacing assemblies and units. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 116: Disassembly/Assembly Procedures

    Be sure to read all notes, cautions, and warnings, as they contain important information regarding disassembly / assembly. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 117: Preliminary Items

    Page: 91 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.2.01 Preliminary Items - Press the power switch (1) to power OFF the unit. - Detach the AC power cord (2). - Detach the interface cable (3), if installed.
  • Page 118 P/N 52107201 Kit: Toner Cartridge Consumable B.2.01, 11 P/N 56116801 Kit: Image Drum Consumable B.2.01, 11 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 119: Upper Cover Assembly

    Page: 92 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.2.02 Upper Cover Assembly Disassembly Perform the procedure listed below first. - 3.2.01( ) - Release the two thumb screws and remove the PostScript board OL410e/PS only (1). - Slide the operator panel (2) in the direction of arrow A, then lift it up to detach it from the unit.
  • Page 120 PART # Item Description Comment App. B Reference P/N 53069201 Assembly: Upper Cover B.2.03 P/N 53070301 Cover: Upper RSPL B.2.03 P/N 56627909 Cord: Flexible (Op Panel) RSPL B.2.04...
  • Page 121 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 122: Upper Cover Assembly Re-Installation

    Page: 93 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly Upper Cover Assembly Installation Have the operator panel cable positioned as vertically as possible. Be careful NOT to damage the operator panel cable. A damaged cable will cause apparent initialization failures.
  • Page 123 A dislodged, cut, or crimped cable will cause apparent initialization problems. Refer to Section 4 of this Service Handbook for further troubleshooting information. ( Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 124: Font Card Cover

    PART # Item Description Comment App. B Reference P/N 53069301 Cover: IC Card RSPL B.2.03 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 125: Face-Up Stacker Assembly

    Page: 95 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.2.04 Face-Up Stacker Assembly Perform the procedures listed below first. - 3.2.01( ) - 3.2.02( - Turn the upper cover over. - Release the claws (1) and detach the two stacker clamps (2).
  • Page 126 Retention Spring B.2.03 P/N 50101301 Assembly: Face-Up Stacker RSPL B.2.03 P/N 50708001 Clamp: Stacker RSPL B.2.03 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 127: Bias Springs And Exit Rollers

    App. B Reference P/N 50924301 Spring: Bias RSPL 400e B.2.03 P/N 53502401 Roller Exit RSPL B.2.03 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 128: Operator Panel Assembly

    Page: 97 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.2.06 Operator Panel Assembly Perform the procedures listed below first. - 3.2.01( ) - 3.2.02( - 3.2.04( 1) Unlock the four claws (1) and remove the operator panel cover (2).
  • Page 129 PART # Item Description Comment App. B Reference P/N 50101401 Assembly: Operator Panel RSPL 400e B.2.03 (400e) P/N 50101404 Assembly: Operator Panel RSPL 410e B.2.03 (410e) P/N 50101411 Assembly: Operator Panel RSPL 410e PS B.2.03 (410e PS)
  • Page 130 Insulator: LCD Part of 10 B.2.03 P/N 55624202 LCD: Element FRD-11442 Part of 10 B.2.03 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 131: Led Head Unit

    Page: 98 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.2.07 LED Head Unit Perform the procedures listed below first. - 3.2.01( ) - 3.2.02( NOTE: Do not touch the LEDs (1). - Detach the LED cable (2). - Press against the face-down stacker cover (3) to release side A of the LED head (4).
  • Page 132 B.2.01 P/N 56730201 Connector: PC RSPL B.2.01 P/N 56629001 Cable: Flexible (LED Head) RSPL B.2.01 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 133: Eject Roller Assembly

    PART # Item Description Comment App. B Reference P/N 53342801 Roller: Eject (Assembly) RSPL B.2.01 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 134: Main Stepper Motor

    Page: 100 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.2.09 Main Stepper Motor Perform the procedures listed below first. - 3.2.01( ) - 3.2.02( - Detach the cable (1) from connector CN2 (2) of the main controller board (3).
  • Page 135 PART # Item Description Comment App. B Reference P/N 56510701 Motor: Stepper (Main) RSPL B.2.01 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 136: Registration Stepper Motor

    Page: 101 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.2.10 Registration Stepper Motor Perform the procedures listed below first. - 3.2.01( ) - 3.2.02( - Detach the cable (1) from connector CN3 (2) of the main controller board (3).
  • Page 137 P/N 56510701 Motor: Stepper (Registration) RSPL B.2.01 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 138: Lower Base Unit

    Page: 102 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.2.11 Lower Base Unit Perform the procedures listed below first. - 3.2.01( ) - 3.2.02( - Detach the cable (1) from connector CN2 (2) of the main controller board (3).
  • Page 139 App. B Reference P/N 50217601 Frame: Lower Base RSPL B.2.01 (Assembly) P/N 51014101 Plate: FG B.2.01 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 140: Motor Assembly

    Page: 103 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.2.12 Motor Assembly Perform the procedures listed below first. - 3.2.01( ) - 3.2.02( - 3.2.11( ) - Place the lower base unit (1) as shown. - Unlock the two clamp levers (2).
  • Page 141 B.2.01 P/N 51229201 Gear: Eject Roller Idle RSPL B.2.01 P/N 51229301 Gear: Reduction RSPL B.2.01 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 142: Hopping Roller Shaft Assembly

    Page: 104 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.2.13 Hopping Roller Shaft Assembly Perform the procedures listed below first. - 3.2.01( ) - 3.2.02( - 3.2.11( ) - 3.2.12( ) - Place the lower base unit (1) as shown.
  • Page 143 Gear: Hopping Roller Clutch RSPL B.2.01 P/N 51607402 Bearing RSPL B.2.01 P/N 53342401 Hopping Roller Rubber Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 144: Face-Down Stacker Assembly

    Page: 105 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.2.14 Face-Down Stacker Assembly Perform these procedures first - 3.2.01( ) - 3.2.02( - 3.2.12( ) - Remove the right reset lever (1). - Use a needle nose pliers to detach the stacker cover reset spring (2) from the lower base unit (3).
  • Page 145 Assembly: Face Down RSPL B.2.02 Stacker Cover P/N 53069101 Arm: Stacker Cover Damper RSPL B.2.02 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 146: Registration Roller

    Page: 106 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.2.15 Registration Roller Perform the procedures listed below first. - 3.2.01( ) - 3.2.02( - 3.2.11( ) - 3.2.12( ) - Position the lower base unit (1) as shown in View A.
  • Page 147 RSPL B.2.01 P/N 51228901 Gear: Hopping Roller Clutch RSPL B.2.01 P/N 51607402 Bearing RSPL B.2.01 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 148: Transfer Roller

    Page: 107 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.2.16 Transfer Roller - Power OFF the printer. - Detach the AC power cord from the printer. - Open the stacker cover. - Using two small screwdrivers, release the latch (1) of the main unit (2), and lift the transfer gear (3) and transfer roller (4) at position A.
  • Page 149 Part of 30 B.2.02 P/N 53342601 Roller: Transfer RSPL Part of 30 P/N 51607402 Bearing RSPL B.2.01 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 150: Fusing Unit Assembly

    Page: 108 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.2.17 Fusing Unit Assembly WARNING: Allow the fusing unit to cool before handling. Perform the procedures listed below first. - 3.2.01( ) - 3.2.02( - 3.2.11( ) - 3.2.14( - Gently press down on the fusing unit and remove the four screws (1).
  • Page 151 Gear: Fuser Roller Idle RSPL B.2.02 P/N 50217502 Assembly: Fusing Unit 230 V Option RSPL B.2.06 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 152: Pressure Roller

    Page: 109 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.2.18 Pressure Roller Perform the procedures listed below first. - 3.2.01( ) - 3.2.02( - 3.2.11( ) - 3.2.14( ) - 3.2.17( ) - Lift the pressure roller (1) at position A and pull it in the direction of arrow B to free the roller from the ground plate (2).
  • Page 153 P/N 51607601 Bushing: Pressure Roller RSPL B.2.02 P/N 53343701 Roller: Backup (Pressure RSPL B.2.02 Roller) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 154: Inlet Sensor Plate

    Page: 110 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.2.19 Inlet Sensor Plate Perform the procedures listed below first. - 3.2.01( ) - 3.2.02( - 3.2.11( ) - Working from underneath, release the clamps (4) of the inlet sensor plates and push up to remove.
  • Page 155 PART # Item Description Comment App. B Reference P/N 51010701 Plate: Sensor (Inlet) RSPL B.2.02 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 156: Toner Sensor Plate

    Page: 111 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.2.20 Toner Sensor Plate Perform the procedures listed below first. - 3.2.01( ) - 3.2.02( - 3.2.11( ) - Working from underneath, release the clamp (1) of the toner sensor plate (2) and push up to remove.
  • Page 157 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 158: Outlet Sensor Plate

    Page: 112 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.2.21 Outlet Sensor Plate Perform the procedures listed below first. - 3.2.01( ) - 3.2.02( - 3.2.08( ) - 3.2.11( ) - 3.2.14( ) - 3.2.17( ) - Working from underneath, release the clamp (1) of the outlet sensor...
  • Page 159 Reference P/N 51010801 Plate: Sensor (Outlet) B.2.02 P/N 51010802 Lever: Exit Sensor (Assy) RSPL B.2.02 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 160: Manual Feed Guide Assembly

    Page: 113 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.2.22 Manual Feed Guide Assembly Perform the procedures listed below first. - 3.2.01( ) - 3.2.02( - Open the manual feed guide assembly (1). - Slightly bend the manual feed guide assembly to release the arms (2) from the main unit.
  • Page 161 PART # Item Description Comment App. B Reference P/N 51011001 Guide: Manual Feed RSPL B.2.02 (Assembly) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 162: Paper Supply Sensor Plate

    Page: 114 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.2.23 Paper Supply Sensor Plate Perform the procedures listed below first. - 3.2.01( ) - 3.2.02( - 3.2.11( ) - Use a screwdriver to press and release the clamp (1) of the paper supply sensor plate (2) and remove the plate.
  • Page 163 P/N 51011401 Plate: Paper Supply Sensor RSPL B.2.04 P/N 51011501 Plate: Cassette Sensor RSPL B.2.04 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 164: Main Controller Board

    CAUTION: When replacing a main controller board (old) with a different controller board (new), remove the EEPROM from the old board and install it on the new board. The two types of main controller board (OL400e & OL410e) are NOT interchangeable. Disassembly Perform these procedures first: - 3.2.01( )
  • Page 165 Re-Installation instructions. - When replacing a main controller board (old) with a different controller board (new), remove the EEPROM from the old board and install in on the new board. - The flat extension of the ground plate goes between the board and the guide plate. - The spring extensions of the ground plate go below the board.
  • Page 166 RSPL 410e B.2.04 P/N 56510801 RSPL B.2.04 P/N 56627901 Cord: Flexible (Op Panel) RSPL B.2.04 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 167: Main Controller Board Re-Installation

    - The extensions (12) of the guide plate go under the board. - Do not flex the board. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 168: Power Supply

    Page: 117 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.2.25 Power Supply CAUTION: Do NOT touch the contacts of the power supply or contact assembly. Perform these procedures first: - 3.2.01( ) - 3.2.02( - 3.2.11( ) - 3.2.24( ) - Use a screwdriver to slide the AC inlet (1) out of the inlet sensor holder (2).
  • Page 169 P/N 56730001 Assembly: Contact RSPL B.2.05 P/N 56412701 Power Supply 230 V (OL400e) Option RSPL 400e B.2.06 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 170: Transformer

    Page: 118 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.2.26 Transformer Perform the procedures listed below first: - 3.2.01( ) - 3.2.02( - 3.2.11( ) - Detach the cable to connector CN1 (1) of the power supply (2).
  • Page 171 P/N 56412801 Transformer 120 V RSPL B.2.05 P/N 56412901 Transformer 230 V (OL400e) Option RSPL B.2.05 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 172: Cassette Guide (Left)

    Page: 119 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.2.27 Cassette Guide (Left) Perform the procedures listed below first. - 3.2.01( ) - 3.2.02( - 3.2.11( ) - 3.2.24( ) - 3.2.25( ) - Remove the screw (1).
  • Page 173 P/N 50924501 Spring: Support RSPL RSPL 410e B.2.05 P/N 51011201 Guide: Cassette (L) RSPL B.2.05 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 174: Cassette Guide (Right)

    Page: 120 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.2.28 Cassette Guide (Right) Perform the procedures listed below first: - 3.2.01( ) - 3.2.02( - 3.2.11( ) - 3.2.24( ) - 3.2.25( ) - Remove the screw (1).
  • Page 175 PART # Item Description Comment App. B Reference P/N 51011301 Guide: Cassette (R) RSPL B.2.05 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 176: Base Plate

    All other parts must be removed to reach it. PART # Item Description Comment App. B Reference P/N 51011101 Plate: Base RSPL B.2.04 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 177: Multi-Purpose Feeder Unit - Link

    B.2.05 P/N 70025101 Multi-Purpose Feed Unit Option B.2.06 P/N 53344101 Link Option RSPL MPF B.2.07 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 178: Multi-Purpose Feeder Unit - Separator

    Page: 123 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.2.31 Multi-Purpose Feeder Unit - Separator - Disengage the link and paper feed cover. Refer to procedure: 3.2.30 ( ). - Remove the two screws (1). - Use a straight slot screwdriver to release the locks (LOCK) on the upper frame (2).
  • Page 179 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 180: Multi-Purpose Feeder Unit - Board (Olev)

    Page: 124 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.2.32 Multi-Purpose Feeder Unit - Board (OLEV) - Remove the upper frame. Refer to procedure 3.2.31( ). - Remove the connector (1). - Remove the two screws (2). - Remove the board (OLEV) (3).
  • Page 181 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 182: Multi-Purpose Feeder Unit - Stepping Motor

    Item Description Comment App. B Reference P/N 56510701 Motor: Stepper (MPF) Option RSPL MPF B.2.07 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 183: Multi-Purpose Feeder Unit - Planet Gear

    PART # Item Description Comment App. B Reference P/N 51229601 Gear: Planet Option RSPL MPF B.2.07 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 184: Multi-Purpose Feeder Unit - Rollers A And B

    Roller: A Option RSPL MPF B.2.07 P/N 53343901 Roller: Feed (B) Option RSPL MPF B.2.07 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 185: Second Paper Feed Unit - Hopping Stepper Motor

    Page: 128 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.2.36 Second Paper Feed Unit - Hopping Stepper Motor - Power OFF the printer. - Remove the second paper feed unit. - Remove the paper cassette (1). - Open the front cover (2).
  • Page 186 Spring: Plate Up B.2.09 P/N N/A Spring: Support (L) B.2.09 P/N N/A Spring: Support (R) B.2.09 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 187: Second Paper Feed Unit - Board (Olev)

    P/N 55074812 PCB: OLEV-12 (Second Option RSPL SPF B.2.08 Tray) P/N N/A Screw: Tapping (S-Tight) B.2.08 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 188: Second Paper Feed Unit - Hopping Roller Shaft

    Page: 130 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.2.38 Second Paper Feed Unit - Hopping Roller Shaft - Power OFF the printer. - Remove the second paper feed unit. - Remove the paper cassette. - Open the front cover (1).
  • Page 189 Part of 14 B.2. 08 P/N 53342401 Hopping Roller Rubber Part of 14 B.2. 08 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 190: Adjustments And Service Settings

    EEPROM located on the main controller board. NOTE: End users should NOT access the system or engine maintenance modes. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 191: User's Maintenance Mode

    Page: 132 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.3.01 User's Maintenance Mode General Information This maintenance mode allows the user to access the following functions. - Menu Reset........- Hex Dump........- Drum Counter Reset......- Op Menu.........
  • Page 192 - Press LAST - / Paper Size or NEXT + / Demo to move through the settings for the user maintenance mode items. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 193: Menu Reset / Menu Print

    ALWAYS print the menu before doing a menu reset. Double Click to see Menu Settings Level 1....( ) Menu Settings Level 2....( ) Sample Page OL400e....( ) Sample Page OL410e....( ) Sample Page OL410e-PS... Procedure - Menu Print To print the menu, follow this procedure.
  • Page 194 The operator panel displays the following message. ON-LINE ON-LINE ON-LINE HPIIP HPIII ADOBE PS (OL400e) (OL410e) (OL410e/PS) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 195: Menu Settings - Level 1

    Page: 134 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly Menu Settings - Level 1 Factory defaults are printed in bold. Category Items Options Explanation PRINTER LANGUAGE EMULATE HPIIP (OL400e only) PRINTER LANGUAGE EMULATE HPIII (OL410e) (OL410e only) PRINTER LANGUAGE...
  • Page 196 PAPER SIZE TRAY 1 Select paper size in tray LETTER EXEC 8.5" X 11" LEGAL 14 7.25" X 10.5" 8.5" X 14" LEGAL 13 (with optional legal tray) 8.5" X 13" (with optional legal tray) A4 SIZE A5 SIZE 210 mm 297 mm A6 SIZE 148 mm 210 mm B5 SIZE...
  • Page 197 FONTS & SYMBOLS FONT SRC RESDENT, CARD Select font source. Appears if installed, DLLSOFT Appears if loaded FONT NO I000 to I013, I000 to Select font by ID I020 (OL410e) number (see font print sample). Prefix indicates font source: I=internal (resident); C=card;...
  • Page 198 HOST I/F AUTO I/F, PARALLEL, Select active interface. RS232C Adobe-PS Local Talk or RS-422 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 199: Menu Settings - Level 2

    Page: 135 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly Menu Settings - Level 2 Factory defaults are printed in bold. Category Items Options Explanation PRINT MODE Select printing mode. (OL410e and OL410e-PS) OKI600, OKI600 requires OL410e OKI300 driver. HPIII Emulation...
  • Page 200 Select amount of 20KB, 50KB, 100KB, memory devoted to holding received data; larger setting improves computer return to application time. OL400e requires optional RAM for 1 MB setting FONT PROT OKI600 AUTO, OFF, 100 KB to Reserves a section of 3.1MB...
  • Page 201 Disable: fuser and fan are always on, printer is ready to print at all times TONER SAVING TNR SAVE DISABLE, Use this feature to (OL400e) MEDIUM, LIGHT conserve toner and reduce printing costs when you are printing rough drafts or proof copies.
  • Page 202 ITLIANO, French CASTLAN, Italian SVENSKA, Spanish NORSK, Swedish DANSK, Norwegian NEDERL, Danish PORTUGUÊS Dutch Portuguese Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 203: Sample Menu - Ol400E

    Page: 136 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly Sample Menu - OL400e...
  • Page 205 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 206: Sample Menu - Ol410E

    Page: 137 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly Sample Menu - OL410e...
  • Page 208 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 209: Sample Menu - Ol410E/Ps

    Page: 138 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly Sample Menu - OL410e/PS...
  • Page 211 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 212: Hex Dump

    Page: 139 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly Hex Dump General Information Data received by the printer is converted to hexadecimal codes and printed when the printer is in HEX DUMP mode. If the amount of data received is more than one page, printing will automatically activate.
  • Page 213 - The unit will go ON-LINE. The operator panel displays the following message. ON-LINE HEX DUMP To exit Hex Dump, power OFF the unit. Hexadecimal Codes (US ASCII)
  • Page 214 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 215: Drum Counter Reset

    Page: 140 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly Drum Counter Reset General Information The drum counter should be reset when the image drum is replaced. This message will be displayed on the operator panel when the image drum should be replaced.
  • Page 216 - The operator panel displays the following message. ON-LINE ON-LINE ON-LINE HPIIP HPIII ADOBE PS (OL400e) (OL410e) (OL410e/PS) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 217: Operator Panel Menu Enable / Disable

    Page: 141 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly Operator Panel Menu Enable / Disable General Information This function enables or disables the operator panel menu functions. When this function is DISABLED, all control panel buttons except ON-LINE are disabled.
  • Page 218 The operator panel displays the following message. ON-LINE ON-LINE ON-LINE HPIIP HPIII ADOBE PS (OL400e) (OL410e) (OL410e/PS) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 219 Page: 142 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly X Adjust General Information This function sets the horizontal position of the first printable area (print start position). Changes are written to the EEPROM. The print start position is the distance from the leading edge of the paper where printing can begin.

  • Page 220: Adjust

    The operator panel displays the following message. ON-LINE ON-LINE ON-LINE HPIIP HPIII ADOBE PS (OL400e) (OL410e) (OL410e/PS) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 221 Page: 143 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly Y Adjust General Information This function sets the vertical position of the first printable area (print start position). Changes are written to the EEPROM. The print start position is the distance from the leading edge of the paper where printing can begin.

  • Page 222: Y Adjust

    The operator panel displays the following message. ON-LINE ON-LINE ON-LINE HPIIP HPIII ADOBE PS (OL400e) (OL410e) (OL410e/PS) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 223: System Maintenance Mode

    Page: 144 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.3.02 System Maintenance Mode NOTE: The end user should NOT access the service maintenance mode. General Information System maintenance mode allows the service technician to access the following features.
  • Page 224 - Press LAST - / Paper Size or NEXT + / Demo to move through the settings for the user maintenance mode items. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 225: Page Count

    The operator panel displays the following message. ON-LINE ON-LINE ON-LINE HPIIP HPIII ADOBE PS (OL400e) (OL410e) (OL410e/PS) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 226: Page Count Printing Enable / Disable

    Page: 146 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly Page Count Printing Enable / Disable General Information This function will enable or disable printing the total page count when the menu is printed. The default is DISABLED. Procedure To print the total page count when the menu is printed, perform the following procedure.
  • Page 227 The operator panel displays the following message. ON-LINE ON-LINE ON-LINE HPIIP HPIII ADOBE PS (OL400e) (OL410e) (OL410e/PS) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 228: Continuous Print Test

    Page: 147 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly Continuous Print Test General Information The continuous print test allows the service technician to check print quality over an entire page. The unit will print a standard ASCII code pattern, shifting characters one position to the right on subsequent lines.
  • Page 229 The operator panel displays the following message. ON-LINE ON-LINE ON-LINE HPIIP HPIII ADOBE PS (OL400e) (OL410e) (OL410e/PS) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 230: Serial Interface Loop Test

    Page: 148 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly Serial Interface Loop test General Information The serial loop test checks the functions of the serial interface, without connecting the unit to a computer. Data is sent and received through the connector. The test runs independently of the Menu Level 2 interface selection.
  • Page 231 The operator panel displays the following message. ON-LINE ON-LINE ON-LINE HPIIP HPIII ADOBE PS (OL400e) (OL410e) (OL410e/PS) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 232: Eeprom Reset (Printer Initializes)

    Page: 149 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly EEPROM Reset (Printer Initializes) CAUTION: - EEPROM Reset returns ALL EEPROM areas to factory defaults. - ALL customized menu settings will be lost. - ALWAYS print the menu before doing an EEPROM reset.

  • Page 233: Eeprom Reset (Printer Does Not Initialize)

    The operator panel displays the following message. ON-LINE ON-LINE ON-LINE HPIIP HPIII ADOBE PS (OL400e) (OL410e) (OL410e/PS) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 234 MENU and NEXT + / Demo Europe Menu and LAST - / Paper Size Others Menu and FORM FEED Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 235: Engine Maintenance Mode

    Page: 151 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly 3.3.03 Engine Maintenance Mode NOTE: The end user should NOT access the engine maintenance mode. General Information Engine maintenance mode allows the service technician to access the features listed below.

  • Page 236: Drum Count

    The operator panel displays the following message. ON-LINE ON-LINE ON-LINE HPIIP HPIII ADOBE PS (OL400e) (OL410e) (OL410e/PS) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 237 Page: 152 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly LED Head Drive Time Note: The LED Drive Table is at the end of this document. General Information This procedure is used to set the LED head drive time. The LED head drive time must be set when the intensity rating of the new LED head is different from the intensity rating of the replaced LED head.
  • Page 238 - Press ON-LINE to save the setting and exit the engine maintenance mode. The operator panel displays the following message. ON-LINE ON-LINE ON-LINE HPIIP HPIII ADOBE PS (OL400e) (OL410e) (OL410e/PS) LED Intensity Rating / Drive Time Table Label Number LED Head (Intensity Rating) Drive Time...
  • Page 239 212 - 228 229 - 247 248 - 269 269 - 290 291 - 300 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 240 Page: 153 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly Print Start Position General Information This procedure sets the print start position. The print start position is the distance from the leading edge of the paper where printing can begin. Print start positions can vary between printers.
  • Page 241 The operator panel displays the following message. ON-LINE ON-LINE ON-LINE HPIIP HPIII ADOBE PS (OL400e) (OL410e) (OL410e/PS) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 242 Page: 154 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly Drum Count Total Display General Information The drum count total display is the total number of revolutions made by the image drum. For a one page, letter-size print job, the drum rotates five (5) times.
  • Page 243 The operator panel displays the following message. ON-LINE ON-LINE ON-LINE HPIIP HPIII ADOBE PS (OL400e) (OL410e) (OL410e/PS) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 244 Page: 155 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly Drum Count General Information The drum count is a calculation based on the number of rotations of the image drum. It is NOT the same as the drum count total or the page count.
  • Page 245 The operator panel displays the following message. ON-LINE ON-LINE ON-LINE HPIIP HPIII ADOBE PS (OL400e) (OL410e) (OL410e/PS) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 246 Settings are 1, 2, and 3. The factory setting is 3. Do NOT change the setting! Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 247 Settings are 1, 2, and 3. The factory setting is 3. Do NOT change the setting! Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 248 Settings are 1, 2, and 3. The factory setting is 3. Do NOT change the setting! Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 249 Settings are 1, 2, and 3. The factory setting is 3. Do NOT change the setting! Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 250 Page: 160 Service Manual for OL400e/OL410e/OL410e-PS Chapter 3 Maintenance & Disassembly Engine Reset General Information This function resets the EEPROM to factory defaults. Resetting the engine does NOT affect menu level 1, menu level 2, operator panel menu enable / disable, and page print disable / enable.
  • Page 251 The operator panel displays the following message. ON-LINE ON-LINE ON-LINE HPIIP HPIII ADOBE PS (OL400e) (OL410e) (OL410e/PS) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 252: Cleaning General Information

    Do not touch the transfer roller! Touching the transfer roller may cause incomplete toner transfer, resulting in faded output. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 253: Printer Unit

    Do not touch the transfer roller! ! ! Touching the transfer roller may cause incomplete toner transfer, resulting in faded output. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 254: Covers

    Chapter 3 Maintenance & Disassembly 3.4.03 Covers Clean the covers using a soft, lint-free cloth and an all-purpose cleaner. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 255: Led Head Unit

    DO NOT allow alcohol to spill or drip inside the printer, on any components, or onto the image drum. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 256: Cleaning Cycle Initialization

    - The page is ejected. - Discard the page. - Place the unit ON-LINE. - Resume normal operation. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 257: Lubrication General Information

    Gear on the damper stacker arm 3.2.14 Stacker cover damper gear 3.2.14 Transfer roller gear 3.2.16 Inside of bearings of transfer roller 3.2.16 Ends of pressure roller shaft 3.2.18 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business...
  • Page 258 Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 259: Shipping Instructions - Return For Service

    - Pack the unit, using the materials from Step 1. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 260: All Other Returns

    A "toner bomb" (severe toner spillage) WILL OCCUR if the image drum is not properly packaged for shipping. Okidata charges a cleaning fee for ALL products sent in for service and received by Okidata with a "toner bomb" condition. If the shipping instructions are NOT followed, Okidata may levy a surcharge against the dealership.
  • Page 261 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 262: Failure & Repair Analysis

    Okidata, using one of the methods listed. 9) Refer to the Service Center Reference Guide for information on contacting Okidata. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 263: Reporting Problems - General Information

    You should reference the training materials when servicing Okidata products. Most problems can be solved by using the information provided in the training materials. If you encounter a situation that cannot be solved, please let Okidata know. Refer to the Service Center Reference Guide for information on contacting Okidata.
  • Page 264 - Description of Problem - Document Name (with page number or procedure) with error or problem. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 265: Troubleshooting Updates

    - Technical Service Bulletins Okilink II Okilink II is Okidata's Bulletin Board Service. This service is available to all Okidata Certified Service Technicians. Okilink II provides troubleshooting and service information. Technicians can download files, ask questions of Okidata's technical support personnel, and participate in round table discussions about Okidata products and services.

  • Page 266: Troubleshooting Tips - Preliminary Checks

    - Are the correct software printer drivers being used? - Is OKIDATA toner being used? Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 267: Tips For Preventing Image Problems

    - Do not touch the fusing unit. Oil from your skin can cause fusing temperature variation. - Do not expose the image drum to light for more than five minutes. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 268: Common Problems

    Page: 174 Service Manual for OL400e/OL410e/OL410e-PS Chapter 4 Failure & Repair Analysis 4.4.03 Common Problems A "TONER SNS" or "TONER LOW" message appears on a new printer. Customers may experience a "TONER SNS" or "TONER LOW" message with a brand new printer.
  • Page 269 These tabs hold the paper tray in place. If they are broken, replace the left and right cassette guides. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 270: Audible Roller Noises

    Okidata FCO Kit 8126 (P/N 58235401) includes the grease and instructional diagrams. Each kit contains enough grease for many applications. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 271: Audible Noise / Input Jams From Paper Cassette

    Remove the paper cassette and follow the instructions in the FCO Kit 8127 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 272: Pinch Roller Clip Problems

    Page: 177 Service Manual for OL400e/OL410e/OL410e-PS Chapter 4 Failure & Repair Analysis 4.4.06 Pinch Roller Clip Problems NOTE: The information in this section is also covered in TSB 5613 Symptoms · Paper Feed Jams · Paper jams occur at or near the registration roller.
  • Page 273 Solution To correct this problem, follow this procedure. - Remove the image drum unit from the printer. - Turn the drum so the pinch rollers face up. Be careful NOT to spill toner. Do NOT touch the surface of the drum. Touching the drum may cause permanent damage to the drum's surface.
  • Page 274 - If the problem still occurs, the image drum unit may need to be replaced or the printer may be experiencing a different failure. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 275: Paper Jams Under The Fuser Roller

    Page: 178 Service Manual for OL400e/OL410e/OL410e-PS Chapter 4 Failure & Repair Analysis 4.4.07 Paper Jams Under the Fuser Roller NOTE: The information in this section is also covered in TSB 5614 / FCO 8172 Symptoms The paper jams under the fuser roller and must be removed by a technician.
  • Page 276 The firmware is located on the main controller board. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 277: Dirty Led

    Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 278 Page: 180 Service Manual for OL400e/OL410e/OL410e-PS Chapter 4 Failure & Repair Analysis 4.5 ABNORMAL OUTPUT - Output Samples Light or faded output Black output Blank output Refer to RAP 08 Refer to RAP 09 Refer to RAP 10 Vertical black streaks...
  • Page 279 Clean contacts 3 and 5. Verify that the toner supply is adequate. Verify that the Menu Darkness setting is appropriate. Refer to RAP 08. Black Page Clean contact number 6. Refer to RAP 09. Gray Shading or Banding Clean contacts 1 and 2. Verify that no toner is spilled.
  • Page 280 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 281: Error Messages - Using The Error Message Charts

    - EEPROM Errors - ROM Errors - Card Errors - Controller Errors - OL410e/PS Messages Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 282: Front Panel Messages: Normal Daily Status

    Page: 182 Service Manual for OL400e/OL410e/OL410e-PS Chapter 4 Failure & Repair Analysis Front Panel Messages: Normal Daily Status Category LCD Message Problem Solution Daily Status ON-LINE The printer is Normal operation HP IIP ON-LINE. READY lit:The printer is ON-LINE. READY...
  • Page 283 Daily Status CPYnn/mm Displayed below Normal operation first line messages.The number of copies being printed is displayed (two or more). Daily Status PWR SAVE Displayed below Normal operation first line messages. The printer is in the power save mode. Daily Status TONERLOW Displayed below Replace the toner...
  • Page 284 Daily Status ######## Displayed below LED blinking first line messages. ######## represents the message registered by the LCD down load command. Daily Status PRINT The demo page is DEMO being printed. LED blinking READY flashing: Executed by key operation. Daily Status PRINTMENU The current menu settings are being...
  • Page 285 Daily Status 88888888 This message is Normal Operation 88888888 displayed at power When the printer is powered ON, the LED is lit for about 1 second to check the operation of the LED and LCD. Daily Status INITIAL This message is Normal Operation -IZING displayed during...
  • Page 286 This is done by changing the emulation through the menu orthrough a software command on-line. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 287: Front Panel Messages: Paper, Cover Open, Buffer Overflow

    Page: 183 Service Manual for OL400e/OL410e/OL410e-PS Chapter 4 Failure & Repair Analysis Front Panel Messages: Paper, Cover Open, Buffer Overflow Category LCD Message Problem Solution Paper Messages TRAYn The paper in tray n Replace the paper #REQUEST is NOT the size...
  • Page 288 Paper Messages TRAYn No paper in TRAY n Place paper into the PAPEROUT tray (LED is NOT lit) no paper cassette installed in position Install the paper cassette. TRAYnn = 1, 2, or feeder Paper Messages COVER T2 TRAY2 cover is Close the cover OPEN open.Cover must be...
  • Page 289 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 290: Front Panel Messages: Buffer Overflow, Interface, Paper

    Page: 184 Service Manual for OL400e/OL410e/OL410e-PS Chapter 4 Failure & Repair Analysis Front Panel Messages: Buffer Overflow, Interface, Paper Size Category LCD Message Problem Solution Buffer REC BUFF The receive buffer 1. Press the operator Overflow OVERFLOW overflowed. panel RECOVERY key...
  • Page 291 / too narrow cover. 2 = Too long 4. Printing will continue. 3 = Too short Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 292: Front Panel Messages: Jam, Cover Open, Eeprom, Rom

    Page: 185 Service Manual for OL400e/OL410e/OL410e-PS Chapter 4 Failure & Repair Analysis Front Panel Messages: Jam, Cover Open, EEPROM, ROM, Card Category LCD Message Problem Solution Jam Error TRAYn A jam occur during 1. Verify that paper is in Input JAM...
  • Page 293 Power OFF, then ON to ERROR the card was recover from the error. inserted or removed. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 294 Page: 186 Service Manual for OL400e/OL410e/OL410e-PS Chapter 4 Failure & Repair Analysis Front Panel Messages: Controller Errors Category LCD Message Problem Solution Controller Error ERROR nn An error occurred 1. Power OFF, then ON with controller to recover from the error.
  • Page 295 Controller Error ERROR 60 An optional RAM 1. Verify that the optional board error was RAM board is properly detected. connected. 2. Replace the optional RAM boardif the problem continues, replace the main controller board. Controller Error ERROR 70 A fault occurred 1.
  • Page 296 Controller Error ERROR F0 Firmware Program 1. Replace the PROM. Error 2. Replace the main controller board. Controller Error ERROR F1 Firmware Program "" "" "" Error same as F0 error Controller Error ERROR F2 Firmware Program "" "" "" Error same as F0 error Controller Error...
  • Page 297 Break Point Exception Reserved Instruction Exception Coprocessor Unusable Exception Arithmetic Overflow Exception Reserved Reserved Reserved Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 298 Page: 187 Service Manual for OL400e/OL410e/OL410e-PS Chapter 4 Failure & Repair Analysis Front Panel Messages: OL410e/PS The LCD panel messages displayed by the OL410e/PS LED Page Printer are identical to those displayed by the OL410e, with the following exceptions. ON-LINE LED...
  • Page 299 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 300 Page: 188 Service Manual for OL400e/OL410e/OL410e-PS Chapter 4 Failure & Repair Analysis 4.7 REPAIR ANALYSIS PROCEDURES (RAPs) When using the Repair Analysis Procedures, follow these steps. - Go to the RAP Index. - Find the RAP which is associated with the printer's problem.
  • Page 301 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 302: Rap 01: Printer Does Not Initialize

    Page: 189 Service Manual for OL400e/OL410e/OL410e-PS Chapter 4 Failure & Repair Analysis RAP 01: Printer Does Not Initialize START Power OFF the printer, then power the printer ON. Are all 8s displayed on the operator panel? Is the AC cable properly connected? Go to STEP-1.
  • Page 303 Is +5vdc present between pins 26 and 14 (GND) of CN7 on the main controller board? Disconnect connector CN7 on the main controller board from connector CN3 of the power supply board, then reconnect these connectors. Is +8vdc present between pins 30 and 31 (GND) on connector CN7 on the main controller board? Replace the main controller board.
  • Page 304 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 305: Rap 02: Paper Input Jam

    Page: 190 Service Manual for OL400e/OL410e/OL410e-PS Chapter 4 Failure & Repair Analysis RAP 02: Paper Input Jam START The jam alarm occurs as soon as the printer is powered ON. Is paper at the inlet sensor? Remove the paper. Insure that the inlet sensor plate is properly operating (moves freely when touched).
  • Page 306 Is the coil resistance of the registration motor 32 ohms? Refer to Section 4.9 Replace the main controller board. Replace the registration motor. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 307: Rap 03: Paper Feed Jam

    Page: 191 Service Manual for OL400e/OL410e/OL410e-PS Chapter 4 Failure & Repair Analysis RAP 03: Paper Feed Jam START Does a paper feed jam occur as soon as the printer is powered ON? Is the paper on the paper sensor plate? Remove the paper.
  • Page 308 Properly install the image drum cartridge. Clean the inlet sensor on the power supply board. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 309: Rap 04: Paper Exit Jam

    Draw the face-up stacker out of the printer completely, then push it into the printer completely. Replace the outlet roller assembly. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 310: Rap 05: Paper Size Error

    Page: 193 Service Manual for OL400e/OL410e/OL410e-PS Chapter 4 Failure & Repair Analysis RAP 05: Paper Size Error START Is the paper used designed for use in laser printers? Use paper designed for use in laser printers. Do inlet sensor plates 1 and 2 operate properly (move freely...
  • Page 311 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 312: Rap 06: Fusing Unit Error (Error 71)

    Page: 194 Service Manual for OL400e/OL410e/OL410e-PS Chapter 4 Failure & Repair Analysis RAP 06: Fusing Unit Error (ERROR 71) START Power OFF the printer, then power ON the printer. Does a fusing unit error occur immediately? Is the resistance between the thermistor contacts correct? It should read 220k ohms at room temperature.
  • Page 313 If the problem is not resolved, replace the power supply board. Check the electrical contacts of the fusing unit. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 314: Rap 07: Fan Error (Error 70)

    Properly connect connector CN1. Replace the fan. If the problem is not resolved, replace the main controller board. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 315: Rap 08: Light Or Blurred Output

    Page: 196 Service Manual for OL400e/OL410e/OL410e-PS Chapter 4 Failure & Repair Analysis RAP 08: Light or Blurred Output START Refer to Section 4.5 of this Service Handbook before proceeding Is the TONER LOW message displayed? Add toner. Is the paper used designed for use in laser printers? Use paper designed for use in laser printers.
  • Page 316 Replace the main controller board. If the problem is not resolved, replace the power supply board. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 317: Rap 09: Dark Background

    Replace the main controller board. If the problem is not resolved, replace the power supply board. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 318: Rap 10: Blank Output

    Replace the main controller board. If the problem is not resolved, replace the power supply board. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 319: Rap 11: Vertical Black Streaks

    Replace the main controller board. If the problem is not resolved, replace the power supply board. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 320: Rap 12: Evenly Spaced, Repeating Marks

    Replace the image drum cartridge. 2.47 inches Replace the fusing unit assembly. 3.71 inches Replace the image drum cartridge. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 321: Rap 13: Missing Print

    Replace the main controller board. If the problem is not resolved, replace the power supply board. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 322: Rap 14: Poor Fusing

    Replace the fusing unit assembly. Has the problem been resolved? End of procedure. Replace the main controller board. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 323: Rap 15: Vertical White Streaks

    Replace the image drum cartridge. Has the problem been resolved? End of procedure. Replace the main controller board. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 324: Printer Tests - Font Sample Test

    The Font Sample does not include samples of landscape orientation. All resident scalable fonts can be printed in landscape and portrait orientation. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 325: Font Sample Test: Ol400E

    Page: 205 Service Manual for OL400e/OL410e/OL410e-PS Chapter 4 Failure & Repair Analysis Font Sample test: OL400e...
  • Page 326 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business...
  • Page 327 Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 328: Font Sample Test: Ol410E

    Page: 206 Service Manual for OL400e/OL410e/OL410e-PS Chapter 4 Failure & Repair Analysis Font Sample test: OL410e...
  • Page 330 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 331: Font Sample Test: Ol410E-Ps

    Page: 207 Service Manual for OL400e/OL410e/OL410e-PS Chapter 4 Failure & Repair Analysis Font Sample test: OL410e-PS...
  • Page 334 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 335: Continuous Print Test

    Page: 208 Service Manual for OL400e/OL410e/OL410e-PS Chapter 4 Failure & Repair Analysis 4.8.02 Continuous Print Test The Continuous Print Test will continuously print the ASCII Character Set (shifting the characters one position to the right on each subsequent line). This test can be used to examine the character density across an entire page.
  • Page 336 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 337: Serial Interface Loopback Test

    - When an error occurs during this test, a corresponding error message will be displayed. - Press ON-LINE to exit this test Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 338: Menu Print

    - Once printing is complete, the printer will be OFF-LINE. - Press ON-LINE to place the printer ON-LINE. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 339 Page: 211 Service Manual for OL400e/OL410e/OL410e-PS Chapter 4 Failure & Repair Analysis...

  • Page 340: Sample Menu: Ol400E

    Sample menu: OL400e...
  • Page 341 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 342: Sample Menu: Ol410E

    Page: 212 Service Manual for OL400e/OL410e/OL410e-PS Chapter 4 Failure & Repair Analysis Sample menu: OL410e...
  • Page 344 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 345 Page: 213 Service Manual for OL400e/OL410e/OL410e-PS Chapter 4 Failure & Repair Analysis...

  • Page 346: Sample Menu: Ol410E-Ps

    Sample menu: OL410e-PS...
  • Page 347 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 348 - Once printing is complete, the printer will be OFF-LINE. - Press ON-LINE to place the printer ON-LINE. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 349: Demo Page Sample: Ol400E

    Page: 215 Service Manual for OL400e/OL410e/OL410e-PS Chapter 4 Failure & Repair Analysis Demo Page sample: OL400e...
  • Page 351 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 352: Demo Page Sample: Ol410E

    Page: 216 Service Manual for OL400e/OL410e/OL410e-PS Chapter 4 Failure & Repair Analysis Demo Page sample: OL410e...
  • Page 354 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 355: Demo Page Sample: Ol410E-Ps

    Page: 217 Service Manual for OL400e/OL410e/OL410e-PS Chapter 4 Failure & Repair Analysis Demo Page sample: OL410e-PS...
  • Page 357 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 358: Resistance Check Points - Registration Motor, Drum

    The diagram below shows the pins used to verify the resistance of the registration motor, drum motor, and fusing unit. Use this diagram to assist you when troubleshooting. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 359 The following diagram shows the pins used to verify the resistance of the transformer and the fan motor. Use this diagram to assist you when troubleshooting. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 360: Board Diagrams & General Information

    - Test Points Where an item is not applicable, the word NONE will be listed. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 361: Index To Charts

    A.2.03 ( ) Operator Panel Board OLLC A.2.04 ( ) Power Supply Board OLAA A.2.05 ( ) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 362 Page: 222 Service Manual for OL400e/OL410e/OL410e-PS Chapter A Reference Charts A.2.01 Main Controller Board (OLCW) Function The main controller board controls the data reception and page formatting functions. This board also controls the print engine and reports printer errors/status through the operator panel. The main control board in the OL410e contains 1 Mbyte of RAM.
  • Page 363 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 364: Postscript Board (Olpt)

    Page: 223 Service Manual for OL400e/OL410e/OL410e-PS Chapter A Reference Charts A.2.02 PostScript Board (OLPT) Function The PostScript Board (OLPT) connects to the Main Control Board (OLCW-13) . The OLPT Board contains the Adobe PostScript Interpreter, the Type 1 PostScript Fonts and a RISC microprocessor.
  • Page 365 INSTAL OPEN OPEN Soldere Soldere 4 MB INSTAL INSTAL INSTAL INSTAL INSTAL INSTAL Soldere Soldere Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 366: Ram Expansion Board (Olcb)

    Page: 224 Service Manual for OL400e/OL410e/OL410e-PS Chapter A Reference Charts A.2.03 RAM Expansion Board (OLCB) Function The RAM expansion board increases the amount of RAM available to the microprocessor. This board has a capacity of up to 4 Mbyte of Dynamic RAM in1 Mbyte increments.
  • Page 367 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 368: Operator Panel Board

    SW1 through SW8: for a description of functions, refer to the User's Documentation. Test Points NONE Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 369: Power Supply Board (Olaa)

    Page: 226 Service Manual for OL400e/OL410e/OL410e-PS Chapter A Reference Charts A.2.05 Power Supply Board (OLAA) Function The power supply board converts the AC Input Voltage into +38 vdc, +5 vdc, +8 vdc, and -8 vdc for use throughout the printer. The power supply board generates the high voltages required for electrostatic printing.
  • Page 370 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 371: Interconnect Diagram

    Page: 227 Service Manual for OL400e/OL410e/OL410e-PS Chapter A Reference Charts INTERCONNECT DIAGRAM On the following diagram is the interconnect diagram for the printer.
  • Page 372 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 373 N/A will appear where a part number is not available. Please refer to the RSPL, which can be found on Okidata's Bulletin Board (Okilink II), for current part numbers, prices, and recommended stocking levels for each item listed as a recommended spare part.

  • Page 374: Definition Of Terms

    Parts in assemblies will say "Part of xx" under the Comments section of the tables. Blank Okidata does not recommend stocking this item. This item should be purchased on an As Required Basis only. The availability of this item is NOT guaranteed by Okidata.
  • Page 375 This part is used exclusively by the OL410e LED Page Printer. 410e-PS This part is used exclusively by the OL410e/PS LED Page Printer. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 376: Parts Ordering Information

    - Your Purchase Order Number - Okidata Part Number(s) Use this Appendix, Okilink II, or contact Okidata Technical Support to find the correct part number. Refer to the Service Center Reference Guide for information on contacting Okidata. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business...

  • Page 377: Lower Base Unit (1 Of 2)

    Page: 231 Service Manual for OL400e/OL410e/OL410e-PS Chapter B Illustrated Parts Listing B.2 CHARTS Below is an index for the illustrated parts breakdown charts. Description Section Lower Base Unit (1 of 2) B.2.01 Lower Base Unit (2 of 2) B.2.02 Upper Cover B.2.03...
  • Page 378 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 379 Page: 232 Service Manual for OL400e/OL410e/OL410e-PS Chapter B Illustrated Parts Listing B.2.01 Lower Base Unit (1 of 2) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Oki-J P/N...
  • Page 380 See Section B.2.02 ( ) Lower Base Unit (2 of 2) for part numbers 23 - 45. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 381 Page: 233 Service Manual for OL400e/OL410e/OL410e-PS Chapter B Illustrated Parts Listing B.2.02 Lower Base Unit (2 of 2) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Oki-J P/N...
  • Page 382 See Section B.2.01 ( ) Lower Base Unit (1 of 2) for part numbers 1 - 22. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 383 50101404 4YA4083-6804G4 Assembly: Op Panel (410e) RSPL 410eInc 11 12 13 14 3.2.06 50101411 4YA4083-6804G11 Assembly: Op Panel (410e PS) RSPL 410e PSInc 11 12 13 14 3.2.06 52070601 3PB4083-6176P1 Touch Sheet: Op Panel (OL400e) RSPL 400ePart of 10 3.2.06...
  • Page 384 Insulator: LCD Part of 10 3.2.06 55624202 653A0049M0002 LCD: Element FRD-11442 Part of 10 3.2.06 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 385 Page: 235 Service Manual for OL400e/OL410e/OL410e-PS Chapter B Illustrated Parts Listing B.2.04 Base Unit (1 of 2) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Oki-J P/N Description...
  • Page 386 56510801 270A2165P0001 RSPL 51014001 4PP4083-6138P1 Guide: Cable RSPL 3.2.24 55938301 IC: EEPROM BR93LC46A RSPL410e 3.2.24 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 387 RSPL 3.2.27 51011301 3PP4083-6803G1 Guide: Cassette (R) RSPL 3.2.28 51011101 1PP4083-6140P1 Plate: Base RSPL 3.2.29 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 388 Page: 237 Service Manual for OL400e/OL410e/OL410e-PS Chapter B Illustrated Parts Listing B.2.06 Options Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Oki-J P/N Description Comments Disassembly Pr 70024301...
  • Page 389 Adapter (DB-9 to DB-25) (Serial Adapter) OL400e Option RSPL 55075601 4YA4121-1031G001 PCB: 1 MB RAM (Non-Expandable) RSPL410e Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 390 53343801 3PB4083-5514P1 Roller: A Option RSPLMPF 3.2.35 53343901 3PB4083-5524P1 Roller: Feed (B) Option RSPLMPF 3.2.35 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 391 Page: 239 Service Manual for OL400e/OL410e/OL410e-PS Chapter B Illustrated Parts Listing B.2.08 Second Paper Feed Unit (Option) [ST-250] Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Oki-J P/N...
  • Page 392 3.2.38 51607402 4PP4083-6022P2 Bearing Option RSPLSPF 3.2.38 1PP4083-5605 Frame: Hopping Roller 3.2.38 4PB4083-5665P1 Spring 3.2.38 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 393 Page: 240 Service Manual for OL400e/OL410e/OL410e-PS Chapter B Illustrated Parts Listing B.2.09 Second Paper Feed Unit (Option) Cabinet [ST-250] Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Oki-J P/N Description...
  • Page 394 Lever: Lock 3.2.36 1PP4083-5603P1 Cover: Front 3.2.36 4PP4083-5609P1 Roller: Bias 3.2.36 4PP4083-5608P1 Spring: Bias 3.2.36 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 395: B.2.10 Packaging

    Box: Graphics Multilingual (OL410e/PS) 410e/PS 53569001 3PP4083-6701P1 Foam: Packaging (Top Right) RSPL 53569002 3PP4083-6701P2 Foam: Packaging (Top Left) RSPL 53571601 Foam: Packaging (Bottom) OL400e Seri RSPLInc. 5 6 7 8 53569101 3PP4083-6702P1 Foam: Packaging (Bottom Rear Left) Part of 4...
  • Page 396 3PP4083-6702P4 Foam: Packaging (Bottom Front Right) Part of 4 53569205 4PP4083-3026P5 Sponge: EP Foam RSPL Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

  • Page 397: B.2.11 Consumables

    Disassembly Procedure 52107201 4YA4083-6400G2 Kit: Toner Cartridge Consumable 3.2.01 56116801 4YA4083-6300G2 Kit: Image Drum Consumable 3.2.01 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

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