OKIDATA Pacemark 3410 Service Handbook
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OKIDATA Pacemark 3410 Service Handbook

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Pacemark 3410
Service Handbook
P/N 59249702

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Summary of Contents for OKIDATA Pacemark 3410

  • Page 1 Pacemark 3410 Service Handbook P/N 59249702...
  • Page 3 Pacemark 3410 Service Handbook...
  • Page 4 Fax Number: (609) 235-2600, ext. 7034 Okilink Login Name: Technical Training OKIDATA is a registered trademark of Oki Electric Industry Company, Ltd.; marques deposee de Oki Electric Industry Company, Ltd.; marca registrada, Oki Electric Industry Company, Ltd. MICROLINE is a trademark of Oki Electric Industry Company, Ltd.

  • Page 5: Table Of Contents

    Where to Send the Agreement ..................i-11 SERVICE AUTHORIZATION ....................i-12 General Information......................i-12 Where to Send Your Test Materials................i-12 On-Site Service Support Agreement: Pacemark 3410........... i-14 Answer Sheet: Pacemark 3410 ..................i-15 Certification Test: Pacemark 3410................. i-16 Course Critique: Pacemark 3410 ................... i-27 SECTION ONE: SPECIFICATIONS OVERVIEW ........................
  • Page 6 POWER REQUIREMENTS.................... 1-2 1.3.01 Input Power....................... 1-2 1.3.02 Power Consumption..................1-2 ENVIRONMENTAL CONDITIONS................1-3 1.4.01 Acoustic Rating....................1-3 1.4.02 Altitude ......................1-3 1.4.03 Ambient Temperature and Relative Humidity..........1-3 AGENCY APPROVALS....................1-3 1.5.01 Listings......................1-3 OPERATIONAL SPECIFICATIONS ................1-4 1.6.01 Character Matrix Sizes..................
  • Page 7 PAPER SPECIFICATIONS .................... 1-9 1.7.01 Types......................... 1-9 Card Stock........................1-9 Continuous Form ....................... 1-9 Cut Sheet........................1-10 Envelopes......................... 1-10 Labels........................1-11 Transparency......................1-11 1.7.02 Length ......................1-12 1.7.03 Number of Copies ................... 1-13 1.7.04 Thickness ......................1-13 1.7.05 Weight......................1-13 1.7.06 Width.......................
  • Page 8 SECTION TWO: PRINCIPLES OF OPERATION ELECTRICAL OPERATION..................2-1 2.1.01 General Information..................2-1 2.1.02 Microprocessor (MPU) and Peripheral Circuits ..........2-2 Microprocessor ......................2-2 Program ROM for the MPU ..................2-2 DRAM........................2-2 EEPROM ........................2-2 Interface/Motor Control LSI ..................2-3 Space Motor Enable / Speed Control..............
  • Page 9 2.2.04 Paper Feed Mechanism ................... 2-16 Friction (Sheet) Feed....................2-16 Tractor (Continuous) Feed ..................2-16 2.2.05 Paper-End Detection Mechanism ..............2-17 Friction Feed (Cut-Sheet) Paper-End............... 2-17 Continuous (Bottom) Feed Paper-End..............2-17 Continuous (Rear) Feed Paper-End ................. 2-17 2.2.06 Automatic Paper Loading ................2-18 Cut-Sheet Paper .......................
  • Page 10 3.2.22 Carriage and Carriage Shaft................3-48 3.2.23 Ribbon Feed Assembly ................... 3-50 3.2.24 Space Motor Assembly ................... 3-52 3.2.25 Space Belt ....................... 3-54 3.2.26 Sensor Board (LPRW) ..................3-56 3.2.27 Bail Motor/Gear Assembly ................3-58 3.2.28 Paper Bail Assembly..................3-60 3.2.29 Rear Feed Tractor Assembly ................
  • Page 11 3.3.06 Paper Park ....................... 3-95 General Information....................3-95 Procedure: Continuous Feed to Single Sheet............3-95 Procedure: Single Sheet to Continuous Feed............3-95 3.3.07 Forms Tear Off ....................3-96 General Information....................3-96 Setting ........................3-97 Using ........................3-97 Checking Top of Form with Form Tear Off Activated..........3-97 3.3.08 Resets ......................
  • Page 12 4.2.03 Reporting Methods.................... 4-5 Okilink II........................4-5 Course Critique ......................4-5 Fax Number ....................... 4-5 Mailing Address......................4-5 Information Provided ....................4-5 TROUBLESHOOTING UPDATES................4-6 4.3.01 General Information..................4-6 4.3.02 Okilink II......................4-6 4.3.03 Faxable Facts ....................4-6 4.3.04 Technical Service Bulletins ................4-6 TROUBLESHOOTING TIPS..................
  • Page 13 RAP 08: Malfunction of Operator Panel Switch ............. 4-31 RAP 09: Data Receiving Failure................4-32 Parallel ....................... 4-32 Serial ........................4-33 RAP 10: ALARM Lamp ON ................... 4-35 RAP 11: Bottom Tractor Feed Unit (BTFU) Problem..........4-36 PRINTER TESTS ......................4-39 4.8.01 Rolling ASCII Test ..................
  • Page 14 A.2.04 Sensor Board (LPRW) ................... A-10 A.2.05 Operator Panel Board (OPML) ..............A-12 A.2.06 Bottom Tractor Feed Unit Board (BTFD) ............. A-14 APPENDIX B: ILLUSTRATED PARTS LISTING OVERVIEW ........................B-1 B.1.01 General Information..................B-1 Format ........................B-2 Current Part Numbers ....................B-3 B.1.02 Definition of Terms...................B-4 Assemblies .........................B-4 Blank ..........................B-4 Consumable........................B-4...

  • Page 15: Course Administration

    COURSE ADMINISTRATION...

  • Page 17: Overview

    Okidata’s Technical Training Program is designed to build a knowledgeable and efficient service and support group for Okidata products. One step in becoming an Authorized Okidata Service Center is obtaining a training kit for the appropriate product. This acquisition allows the Dealership to have reference materials available during service jobs.

  • Page 18: Recommendations

    Facsimile Machine (for Faxable Facts connection) Video Cassette Player (for viewing videotape) Video Monitor (for viewing videotape) Documentation You should have access to the following documentation while completing this course. Okidata Service Center Reference Guide Service Handbook Printer Handbook Service Videotape Course Administration...

  • Page 19: Information Updates

    Okidata is not responsible for errors beyond its control. Technical updates are made available to authorized Service Centers through the Technical Service Bulletins (TSBs / Okidata’s Monthly Technical Mail). The TSBs are distributed via Okidata’s Bulletin Board, Okilink II.

  • Page 20: Where To Send Testing Materials

    WHERE TO SEND TESTING MATERIALS Refer to the Okidata Service Center Reference Guide for where to send the test materials. The Okidata Service Center Reference Guide is sent to your dealership along with the Okidata Service Contract materials. It is available from Okidata Dealer Service. It is also available through Okilink II.

  • Page 21: Missing Items

    Order Acknowledgment Number (on the invoice) • Part Number of kit Missing Pages If you find that pages are missing from any item in this kit, please contact Okidata Technical Training. Please FAX your request or use Okilink II. Fax Number: (609) 235-2600, ext. 7034 Okilink Login Name: Technical Training You must provide the following information.

  • Page 22: Course Path

    Be sure to make a copy of the Answer Sheet for your records. Your Answer Sheet will be corrected within two days after it is received by Okidata. If you achieve a score of 80% or higher, you will receive a Certificate of Training. The Dealership you work for will become an Authorized Service Center for the products covered in this training package.

  • Page 23: Service Training

    Disassembly/Assembly Adjustments and Service Checks Cleaning Lubrication Packing for Shipment General Description This section describes the features and specifications of the printers. Assigned Tasks Read Section 1 of the Service Handbook. Pacemark 3410 Service Handbook i - 7 Course Administration...
  • Page 24 Study the Board Diagrams in Appendix A of the Service Handbook. Check Okilink II for additional troubleshooting information. Refer to the Service Center Reference Guide for information on accessing Okilink II. Course Administration i - 8 Pacemark 3410 Service Handbook...
  • Page 25 Appendix B is an illustrated parts listing of the product. This listing is cross-referenced to Section 3 of the Service Handbook. Assigned Tasks Look through Appendix A and Appendix B in the Service Handbook. Pacemark 3410 Service Handbook i - 9 Course Administration...
  • Page 26 Read Section 3.2 of the Service Handbook. View the videotape. CAUTION: Okidata does not recommend performing the disassembly / assembly procedures on a product which is operating normally. Therefore, you are not required to perform the disassembly / assembly procedures to complete this training.

  • Page 27: On-Site Service Support Agreement

    Refer to the Okidata Service Center Reference Guide for where to send the agreement. The Okidata Service Center Reference Guide is sent to your dealership along with the Okidata Service Contract materials. It is available from Okidata Dealer Service. It is also available through Okilink II.

  • Page 28: Service Authorization

    Okidata Technical Training. Refer to the Service Center Reference Guide for information on contacting Okidata Technical Training. In order to improve the quality of future training courses, Okidata welcomes your evaluation of this training program. Please complete the course critique for this training course.
  • Page 29 Your photocopy of the Course Critique Assigned Tasks Complete the Course Critique. Return the Answer Sheet and Course Critique to Okidata Dealer Service. DO NOT ATTACH ANYTHING TO THE ANSWER SHEET! DATE ITEMS RETURNED TO OKIDATA: __________________________ Pacemark 3410 Service Handbook...

  • Page 30: On-Site Service Support Agreement: Pacemark 3410

    Repair Center, and receive labor reimbursements for warranty service, as well as all other benefits associated with warranty authorization, your dealership must agree to, and be able to perform, on-site customer repair service for the Pacemark 3410. Your signature below, states that you agree to perform on-site service support and realize that this performance is a factor in becoming and remaining warranty authorized for the Pacemark 3410 Printer.

  • Page 31: Answer Sheet: Pacemark 3410

    Answer Sheet: Pacemark 3410 Dealer Code: Today’s Date: Technician’s Name: Company: Company’s Address: City: State/Province: Zip/Postal Code: Country: Phone #: Fax #: If your Dealership uses Okilink II, please provide your Dealership’s Login Name. First: Last: Pacemark 3410 Service Handbook...

  • Page 32: Certification Test: Pacemark 3410

    Certification Test: Pacemark 3410 When installing the tractor assembly (BTF), you should synchronize the tractors by aligning the synchronization marks. position the left tractor assembly to the left of the metal tab. Both A and B Neither A nor B...
  • Page 33 Correct Answer: B Page A-4, Service Handbook, Rev 01 Page A-6, Service Handbook, Rev 02 Pacemark 3410 Service Handbook i - 17 Course Administration...
  • Page 34 CHARACTER PITCH at the same time on power up. Once in menu mode, reset the OPERATOR PANEL FUNCTION item to FULL OPERATION. Correct Answer: D Page 46, User’s Documentation, Rev 01 Page 3-85, Service Handbook, Rev 02 Course Administration i - 18 Pacemark 3410 Service Handbook...
  • Page 35 Correct answer: A Page 1-1, Service Handbook, Rev 01 Pages 1-8, 2-10, and 4-11, item 5, Service Handbook, Rev 02 In order to feed cardstock through the printer, Okidata recommends using the optional pull tractor. feeding from the bottom tractor feed unit.
  • Page 36 One 3.5 Amp fuse (F1) Test Points for (+38vdc, +5vdc, +8vdc, -8vdc) Jumper plug S2 All of the above Correct Answer: D Page A-2, Service Handbook, Rev 01 Page A-4, Service Handbook, Rev 02 Course Administration i - 20 Pacemark 3410 Service Handbook...
  • Page 37 The printhead is overheating. The ribbon is incorrectly installed. The printer is out of paper. Correct Answer: B Page 2-8, Service Handbook, Rev 01 Page 1-8, 2-10, and 4-11, Service Handbook, Rev 02 Pacemark 3410 Service Handbook i - 21 Course Administration...
  • Page 38 A printhead temperature of 100 degrees Celsius. 1 and 3 2 and 4 1 and 4 2 and 3 Correct Answer: D Page 4-41, Service Handbook., Rev 01 Page 4-15, Service Handbook, Rev 02 Course Administration i - 22 Pacemark 3410 Service Handbook...
  • Page 39 TTL Logic "1" throughout the printer. as power for the Operator Panel LEDs. Correct Answer: A Pages 2-7 and 2-9, Service Handbook, Rev 01 Pages 2-9 and 2-11, Service Handbook, Rev 02 Pacemark 3410 Service Handbook i - 23 Course Administration...
  • Page 40 The Pacemark 3410 is displaying a Fault Alarm Condition. The ALARM lamp is flashing. The 15 cpi lamp is lit. The GOTHIC lamp is lit. The recommended action is to replace the main logic board. go to RAP 03. replace the power supply unit.
  • Page 41 Whenever the printhead is replaced, the printhead gap adjustment must be performed. True False Correct Answer: A Page 1-1, Service Handbook, Rev 01 Pages 1-1, 3-3, 3-6, 3-36, 3-48, 3-52, and 3-70, Service Handbook, Rev 02 Pacemark 3410 Service Handbook i - 25 Course Administration...
  • Page 42 This page was intentionally left blank. Course Administration i - 26 Pacemark 3410 Service Handbook...

  • Page 43: Course Critique: Pacemark 3410

    Company: Company’s Address: City: State/Province: Zip/Postal Code: Country: Phone #: Fax #: Have you completed other Okidata Self-Study Service Training packages? Please rate this course. Excellent Below Average Above Average Poor Average Does your Dealership use Okilink II? If yes, please provide your Dealership’s Login Name.
  • Page 44 Comments Course Administration i - 28 Pacemark 3410 Service Handbook...

  • Page 45: Section One: Specifications

    SECTION ONE SPECIFICATIONS...

  • Page 47: Overview

    1.1.01 General Information The Pacemark 3410 is a high speed, dot matrix printer, which utilizes a 9 pin printhead. The printer is capable of emulating the IBM Proprinter or the Epson FX printers. The Pacemark 3410 comes standard with both an RS232-C Serial Interface and a Centronics Parallel Interface.

  • Page 48: Physical Specifications

    United Parcel Service (UPS) shippable POWER REQUIREMENTS 1.3.01 Input Power Input Voltage 120 VAC +5.5%, -15% 220/240 +10%, -10% Frequency 50/60 hz. +/-2% 1.3.02 Power Consumption Operating: 75 W Idle: 30 W Specifications 1 - 2 Pacemark 3410 Service Handbook...

  • Page 49: Environmental Conditions

    14 to to 122 degrees Fahrenheit (-10 to 50 degrees Celsius) @ 5% - 95% Relative Humidity AGENCY APPROVALS 1.5.01 Listings North America FCC Class B UL 478 (Office Machines and Business Equipment) CSA 22.2 (220) Pacemark 3410 Service Handbook 1 - 3 Specifications...

  • Page 50: Operational Specifications

    Epson Character Set I Epson Character Set II IBM Character Set I IBM Character Set II IBM ALL (Proprinter) Character Set Foreign Language Substitution (International Characters) Line Graphics Code Pages: 850, 863 Specifications 1 - 4 Pacemark 3410 Service Handbook...

  • Page 51: Emulations

    Near Letter Quality Courier Gothic Proportional Draft Utility High Speed Draft Custom Characters Barcode Code 128 (ABC) Code 3 of 9 EAN 8 EAN 13 Interleaved 2 of 5 POSTNET UPC-A UPC-E Pacemark 3410 Service Handbook 1 - 5 Specifications...

  • Page 52: Front Panel Switches

    Interface Methods Standard Centronics Parallel Interface RS232-C Serial Interface (19.2 KB) Optional Twin-ax or Co-ax Available from a third party vendor. Call 1-800-OKIDATA [1-800-654-3282] for more information. 1.6.10 Line Feed Increments 1/6" (Selected through the Menu) 1/8" (Selected through the Menu) n/72"...

  • Page 53: Menu Mode

    Auto Bail Arm for Auto Loading 1.6.16 Paper Out Detection Distance from end of paper Rear Feed: 2.30 inches (58.42 mm) Bottom Feed: .94 inches (23.88 mm) Cut Sheet: .93 inches (23.62 mm) Pacemark 3410 Service Handbook 1 - 7 Specifications...

  • Page 54: Paper Tear Capabilities

    550 cps 417 cps 104 cps 17.1 cpi 550 cps 417 cps 104 cps 20 cpi 550 cps 417 cps 104 cps cpi - Characters Per Inch cps - Characters Per Second Specifications 1 - 8 Pacemark 3410 Service Handbook...

  • Page 55: Paper Specifications

    12 - 15 lb. (45 to 56 g/m 1 - 2 Single Part 20 - 24 lb. (75 to 90 g/m 2 - 3 Two Part 3 - 4 Three Part Four Part Five Part Six Part Pacemark 3410 Service Handbook 1 - 9 Specifications...

  • Page 56: Cut Sheet

    6.5 x 3.6 inches (16.5 x 9.1 centimeters) Maximum: 9.5 x 4.1 inches (24.1 x 10.4 centimeters) Continuous Non-overlap type Thickness: .014 inches (.325 millimeters) Maximum Paper Feed Path: Bottom Head Gap Lever Setting: 5 - 9 Specifications 1 - 10 Pacemark 3410 Service Handbook...

  • Page 57: Labels

    Length: 3 to 17 inches (7.62 to 43.18 centimeters) Thickness: 0.14 inches (0.36 millimeters) Paper Feed Path: Head Gap Lever Setting: 12 - 15 lb. 1 - 2 20 - 24 lb. Pacemark 3410 Service Handbook 1 - 11 Specifications...
  • Page 58 3 inches (7.62 centimeters) Maximum 17 inches (43.18 centimeters) Bottom Feed Minimum 3 inches (7.62 centimeters) Maximum 17 inches (43.18 centimeters) Top Feed Minimum 3 inches (7.62 centimeters) Maximum 17 inches (43.18 centimeters) Specifications 1 - 12 Pacemark 3410 Service Handbook...

  • Page 59: Number Of Copies

    The recommended weight is specific to paper type. Minimum: 9 lb. (35 g/m Maximum: 24 lb. (90 g/m 1.7.06 Width NOTE: The recommended width is specific to paper type. Minimum: 3 inches Maximum: 16 inches Pacemark 3410 Service Handbook 1 - 13 Specifications...

  • Page 60: Memory Specifications

    Print Buffer = 28 Kbytes DLL Buffer = 0 to 31 Kbytes 1.8.03 Resident: Program ROM = 256 Kbytes CONSUMABLES 1.9.01 Ribbon Black Cartridge Type: Nylon Fabric Ribbon Life: Approximately 7.5 million characters Specifications 1 - 14 Pacemark 3410 Service Handbook...

  • Page 61: Options

    Available through a Third Party Vendor. For more information, please call 800-749-2258 (Pacemark ONLY) 800-827-2672 (all printers) 1.10.05 Twin-ax / Co-ax Available through a Third Party Vendor. For more information, please call 508-777-7957. Pacemark 3410 Service Handbook 1 - 15 Specifications...

  • Page 62: Reliability

    @ 10 cpi Draft Mode @ 25% Duty Cycle, 35% Page Density 1.11.05 Ribbon Life Approximately 7.5 million characters 1.11.06 Warranty (Limited) One year parts, labor, printhead 1.11.07 Service 90 days, on-site Specifications 1 - 16 Pacemark 3410 Service Handbook...

  • Page 63: Section Two: Principles Of Operation

    SECTION TWO PRINCIPLES OF OPERATION...

  • Page 65: Electrical Operation

    The voltages for the main logic board are supplied by the power supply unit. The voltages for the various electrical components (motors, sensors, etc.) are distributed from the main logic board. Pacemark 3410 2 - 1 Principles of Operation...

  • Page 66: Microprocessor (Mpu) And Peripheral Circuits

    The total buffer size is 64 K x 8 bits. The RAM speed is 120 ns. EEPROM Q14: 93C06N This 256-bit serial Electrically Erasable and Programmable Read Only Memory (EEPROM) stores the menu data and initial settings for the LSI circuits. Principles of Operation 2 - 2 Pacemark 3410...

  • Page 67: Interface/Motor Control Lsi

    Printhead Drive Control Printhead drive correction modifies the drive time under the following circumstances: Drive time correction for drive voltage fluctuations Drive time correction for head gap setting. Bottom tractor feed unit control Pacemark 3410 2 - 3 Principles of Operation...

  • Page 68: Initialization

    6. The interface signals (output level of ACK, BUSY, etc.) are set. 7. The SELECT lamp is turned ON. 8. The printer signals the host computer that it is ready to receive data. Principles of Operation 2 - 4 Pacemark 3410...

  • Page 69: Block Diagram

    Block Diagram 2-A.pcx Pacemark 3410 2 - 5 Principles of Operation...

  • Page 70: Interface Control

    BUSY signal is turned OFF and an ACK signal is sent to the host to request more data. The BUSY signal is also turned ON when the printer is not able to receive data (the Print Buffer is full, the printer is deselected or an error condition exists). 2-B.pcx Principles of Operation 2 - 6 Pacemark 3410...

  • Page 71: Rs232-C Serial Interface

    The interface signals (DTR, RTS, SSD and TD) output from Q5 are converted from TTL levels to RS232-C levels by the line driver (Q12) and sent to the serial interface connector. 2-C.pcx Pacemark 3410 2 - 7 Principles of Operation...

  • Page 72: Printhead Drive Circuit

    The space motor interlock switch (located at the left side of the shield plate) disables the space motor drive signals whenever the printer cover is open. Fuse F1 (3.5 amperes) protects the +38vdc space motor power circuit, should an overdrive condition exist. 2-D.pcx 2-E.pcx Principles of Operation 2 - 8 Pacemark 3410...

  • Page 73: Line Feed Circuit

    LFOVDV signal. The signals LF - Phase 01 and LF - Phase 04 establish the proper phase relationship for driving the motor. However, the line feed motor uses Phase 1 - 4. 2-F.pcx Pacemark 3410 2 - 9 Principles of Operation...

  • Page 74: Alarm Circuits

    (top feed) located in the paper pressure guide. When the printer detects an out of paper condition, the PEN (Paper End) signal goes low, the printing is stopped and the ALARM LAMP is turned ON. Principles of Operation 2 - 10 Pacemark 3410...

  • Page 75: Power Supply

    Input from the main logic board upon detection of an overdrive condition in the printhead, line feed motor or bail motor drive circuits. Upon detecting this signal, the power supply disables the +38 vdc output. 2-J.pcx Pacemark 3410 2 - 11 Principles of Operation...

  • Page 76: Mechanical Operation

    Since the carriage shaft is attached to the printer mechanism through eccentric collars, turning the carriage shaft, changes the distance between the platen and the printhead. Principles of Operation 2 - 12 Pacemark 3410...
  • Page 77 2-2.pcx Wire Guide Armature Thermistor Print Wire Spacer Ring Coil Permanent Magnet 2-3.pcx Pacemark 3410 2 - 13 Principles of Operation...

  • Page 78: Spacing Mechanism

    Power from the space motor is transferred via the space belt, which is attached to the bottom of the carriage. The carriage is designed to move 1.6 inches when the servo motor performs one rotation. Carriage Shaft Carriage Frame Idle Pulley Space Belt DC (Servo) Motor 2-4.pcx Principles of Operation 2 - 14 Pacemark 3410...

  • Page 79: Ribbon Drive Mechanism

    The feed direction of the ribbon is maintained by switching the rotational direction of the gears in the ribbon drive assembly. This ensures unidirectional ribbon movement when bi-directional printing is used. Ribbon Cartridge Ribbon Drive Assembly 2-5.pcx Pacemark 3410 2 - 15 Principles of Operation...

  • Page 80: Paper Feed Mechanism

    The microswitch on the push tractor (rear feed) and the paper end sensor on the sensor board (bottom feed) detect PAPER END. Idler Gear 2-8.pcx Principles of Operation 2 - 16 Pacemark 3410...

  • Page 81: Paper-End Detection Mechanism

    Paper-End is inhibited. When rear feed paper is installed, pressure is placed on the microswitch, located in the left push tractor. Since the switch is turned ON, paper is detected. 2-12.pcx Pacemark 3410 2 - 17 Principles of Operation...

  • Page 82: Automatic Paper Loading

    5. The line feed operation will load the paper. 6. The paper bail will automatically close. NOTE: If the paper does not move, the auto-load motion becomes invalid and is treated like an ordinary paper-end condition. Principles of Operation 2 - 18 Pacemark 3410...

  • Page 83: Paper Park Feature

    (or bottom tractor feed unit), but out of the printing path. This allows cut-sheet paper to be loaded. Once the cut-sheet printing is complete, the continuous feed paper is reloaded. CAUTION: Do not attempt to PARK labels or more than one sheet of paper Pacemark 3410 2 - 19 Principles of Operation...
  • Page 84 This page was intentionally left blank. Principles of Operation 2 - 20 Pacemark 3410...

  • Page 85: Section Three: Maintenance

    SECTION THREE MAINTENANCE...

  • Page 87: Overview

    Failure to perform these procedures could result in unnecessary service calls. Cleaning procedures must be performed correctly if high print quality is to be achieved. Pacemark 3410 Service Handbook 3 - 1 Maintenance...

  • Page 88: Maintenance Items

    3/32 inch socket with driver Feeler Gauge Paper Clip (used for Microswitch 2 modification) Digital Multimeter Shop Vacuum Cloth (soft and lint-free) All-Purpose Cleaner Machine Oil Graphite Based Lubricant Contact Kleen (Okidata P/N 51802301) Maintenance 3 - 2 Pacemark 3410 Service Handbook...

  • Page 89: Maintenance Precautions

    11. Perform the printhead gap adjustment when any of the items listed below occur. • Print Quality is darker on one side of the document. • Parts / Assemblies are replaced. Printhead (3.2.01) Platen Assembly (3.2.16) Carriage Shaft (3.2.22) Pacemark 3410 Service Handbook 3 - 3 Maintenance...
  • Page 90 This page was intentionally left blank. Maintenance 3 - 4 Pacemark 3410 Service Handbook...

  • Page 91: Disassembly/Assembly Procedures

    This section contains the printer disassembly procedures. Only the removal procedures are explained here. Reverse the procedure for the installation. At the bottom of each procedure is a listing of the parts covered in that procedure. The Okidata part number, item description, comment (RSPL, Option, Consumable) and cross-reference to Appendix B is provided for each part.

  • Page 92: Printhead (With Preliminary Items)

    B.2.03 P/N 52105801 Ribbon Cartridge Consumable B.2.03, B.2.12 P/N 56609701 Cord: AC (120V) RSPL B.2.03 P/N 56624101 Cord: AC (220V) (ML) Right Angle Option B.2.03 P/N 53062601 Guide: Ribbon Assembly RSPL B.2.05 Maintenance 3 - 6 Pacemark 3410 Service Handbook...
  • Page 93 3-2-01.pcx Pacemark 3410 Service Handbook 3 - 7 Maintenance...

  • Page 94: Ribbon Protector Assembly

    4. Lift and remove the ribbon guide from the two posts. 5. Remove the two mounting screws (1) and detach the ribbon protector (2) by lifting. P/N 50316701 Screw: Ribbon Protector (Post) RSPL B.2.05 P/N 53062701 Protector: Ribbon Assembly RSPL B.2.05 Maintenance 3 - 8 Pacemark 3410 Service Handbook...
  • Page 95 3-2-02.pcx Pacemark 3410 Service Handbook 3 - 9 Maintenance...

  • Page 96: Upper Cover Assembly

    Cover: Rear (Assembly) RSPL B.2.02 P/N 50215901 Pull-Up Roller Assembly RSPL B.2.02 P/N 50215901 Pull-Up Roller Assembly RSPL B.2.03 P/N 53478601 Knob: Platen RSPL B.2.03 P/N 50910505 Spring: Cover Open RSPL B.2.04 Maintenance 3 - 10 Pacemark 3410 Service Handbook...
  • Page 97 3-2-03.pcx Pacemark 3410 Service Handbook 3 - 11 Maintenance...

  • Page 98: Operator Panel

    6. Detach the operator panel (4) from the operator panel holder (5). P/N 53553401 Panel: Operator (PM3410) RSPL B.2.04 P/N 55061401 PCB: OPML Operation Panel RSPL B.2.04 P/N 56628402 Cable: Op Panel (PM3410) RSPL B.2.04 Maintenance 3 - 12 Pacemark 3410 Service Handbook...
  • Page 99 3-2-04.pcx Pacemark 3410 Service Handbook 3 - 13 Maintenance...

  • Page 100: Interface Connector Board

    3. Remove the two mounting screws (4) and detach the interface connector board (5) by lifting. NOTE: After assembly, configure the interface connector board for the desired type of interface. P/N 55061711 PCB: HKTY Interface Connector Assembly RSPL B.2.03 Maintenance 3 - 14 Pacemark 3410 Service Handbook...
  • Page 101 3-2-05.pcx Pacemark 3410 Service Handbook 3 - 15 Maintenance...

  • Page 102: Main Logic (Cbnp) Board

    3. Fit the main logic board into the groove (11) in the shield cover, then secure the shield cover. P/N 55061611 PCB: CPNB Main Logic (w/o ROM) RSPL B.2.03 P/N 55934601 IC: EEPROM NM93C06N-NW RSPL B.2.03 P/N 56212601 Switch: Interlock (Assy) RSPL B.2.04 Maintenance 3 - 16 Pacemark 3410 Service Handbook...
  • Page 103 3-2-06.pcx Pacemark 3410 Service Handbook 3 - 17 Maintenance...

  • Page 104: Printer Mechanism

    When assembling the printer, do not allow cables to get caught under the printer mechanism. P/N 56614101 Cord: Power Connection (9 Pin) RSPL B.2.03 P/N 56614801 Cord: Power Connection (13 Pin) RSPL B.2.03 P/N 56614901 Cable: I/F (Internal) [I/F-Main Brd 50 Pin] RSPL B.2.03 Maintenance 3 - 18 Pacemark 3410 Service Handbook...
  • Page 105 3-2-07.pcx Pacemark 3410 Service Handbook 3 - 19 Maintenance...

  • Page 106: Power Supply Unit

    Be careful not to damage the cables with the power supply unit mounting bracket (7). This bracket is located at the left/rear of the power supply unit. P/N 56406302 Power Supply Assembly (220/240 V) Option B.2.03 P/N 56411201 Power Supply Assembly (120 V) RSPL B.2.03 Maintenance 3 - 20 Pacemark 3410 Service Handbook...
  • Page 107 3-2-08.pcx Pacemark 3410 Service Handbook 3 - 21 Maintenance...

  • Page 108: Printer Unit

    3.2.09 Printer Unit 1. Detach the DIN connector (1). 2. Lift the printer unit (2) from the bottom tractor feed unit (3). Maintenance 3 - 22 Pacemark 3410 Service Handbook...
  • Page 109 3-2-09.pcx Pacemark 3410 Service Handbook 3 - 23 Maintenance...

  • Page 110: Btfd Pcb

    2. Disconnect the connectors CN1 (1) and CN2 (2) on the BTFD PCB (3). 3. Remove the two mounting screws (4). 4. Remove the BTFD PCB. P/N 55066101 PCB: BTFD (BTF) RSPL B.2.08 Maintenance 3 - 24 Pacemark 3410 Service Handbook...
  • Page 111 3-2-10.pcx Pacemark 3410 Service Handbook 3 - 25 Maintenance...

  • Page 112: Tension Spring

    2. Raise the front door assembly (1). 3. Detach the tension spring (2) from the upper plate (3). 4. Detach the tension spring from the front door assembly. P/N 50922001 Spring: (BTF) RSPL B.2.08 Maintenance 3 - 26 Pacemark 3410 Service Handbook...
  • Page 113 3-2-11.pcx Pacemark 3410 Service Handbook 3 - 27 Maintenance...

  • Page 114: Bottom Push Mechanism And Front Door Assembly

    3. Detach connector CN1 (1) on the BTFD PCB (2). 4. Remove the four screws (3). 5. Remove the bottom push mechanism (4). 6. Remove the front door assembly (5). P/N 53063701 Door: Front (Assembly) (BTF) RSPL B.2.08 Maintenance 3 - 28 Pacemark 3410 Service Handbook...
  • Page 115 3-2-12.pcx Pacemark 3410 Service Handbook 3 - 29 Maintenance...

  • Page 116: Drive Pulley And Belt

    When assembling, perform the belt tension adjustment (3.3.02). P/N 51226901 Pulley: Drive (BTF) RSPL B.2.08 P/N 51304501 Belt: Line Feed (BTF) Mini-Pitch [120 teeth] RSPL B.2.08 Maintenance 3 - 30 Pacemark 3410 Service Handbook...
  • Page 117 3-2-13.pcx Pacemark 3410 Service Handbook 3 - 31 Maintenance...

  • Page 118: Tractor Assembly (Btf)

    The left tractor assembly must be positioned to the left of the metal tab. P/N 50057401 Left Tractor Assembly RSPL B.2.08 P/N 50057501 Right Tractor Assembly RSPL B.2.08 P/N 51002201 Guide: Sheet (BTF) RSPL B.2.08 P/N 53340401 Roller: Drive (BTF) RSPL B.2.08 Maintenance 3 - 32 Pacemark 3410 Service Handbook...
  • Page 119 3-2-14.pcx Pacemark 3410 Service Handbook 3 - 33 Maintenance...

  • Page 120: Line Feed Motor (Btf)

    When installing the line feed motor, the harness should be oriented towards the top. This line feed motor is used in two different places: the bottom push unit and the printer unit. P/N 56509401 Motor: Line Feed (BTF) RSPL B.2.08 Maintenance 3 - 34 Pacemark 3410 Service Handbook...
  • Page 121 3-2-15.pcx Pacemark 3410 Service Handbook 3 - 35 Maintenance...

  • Page 122: Platen Assembly

    P/N 50054101 Platen: (Assembly) RSPL B.2.06 P/N 51214501 Gear: Platen "A" RSPL B.2.06 P/N 51226801 Pulley: Platen RSPL B.2.06 P/N 51304401 Belt: Mini Pitch (Line Feed) RSPL B.2.06 P/N 50910305 Spring: Idle Gear Maintenance 3 - 36 Pacemark 3410 Service Handbook...
  • Page 123 3-2-16.pcx Pacemark 3410 Service Handbook 3 - 37 Maintenance...

  • Page 124: Paper Pressure Guide

    B.2.06 P/N 50910201 Spring: Detent (Release Lever) RSPL B.2.06 P/N 53478706 Lever: Release RSPL B.2.06 P/N 53478801 Block: Release Lever Guide RSPL B.2.06 P/N 56625001 Cable: Cut Sheet Sensor Assembly RSPL B.2.06 Maintenance 3 - 38 Pacemark 3410 Service Handbook...
  • Page 125 3-2-17.pcx Pacemark 3410 Service Handbook 3 - 39 Maintenance...

  • Page 126: Line Feed Motor Assembly

    Adjust the line feed belt tension (3.3.02) after installing the line feed motor. This line feed motor is used in two different places: the bottom push unit and the printer unit. P/N 56509401 Motor: Line Feed (BTF) RSPL B.2.06 Maintenance 3 - 40 Pacemark 3410 Service Handbook...
  • Page 127 3-2-18.pcx Pacemark 3410 Service Handbook 3 - 41 Maintenance...

  • Page 128: Ribbon Cartridge Bracket

    2. Remove the two ribbon cartridge bracket mounting screws (1). 3. Remove the ribbon cartridge bracket (2). NOTE: When assembling, the tabs (3) on each side of the ribbon cartridge bracket must slide into the slots on the printer mechanism. Maintenance 3 - 42 Pacemark 3410 Service Handbook...
  • Page 129 3-2-19.pcx Pacemark 3410 Service Handbook 3 - 43 Maintenance...

  • Page 130: Fan Assembly

    2. Using needle-nose pliers, squeeze the nylon latch (1) to release the space motor wire harness. 3. Remove the two fan mounting screws (2). 4. Remove the fan (3). P/N 56509501 Fan: Cooling RSPL B.2.03 Maintenance 3 - 44 Pacemark 3410 Service Handbook...
  • Page 131 3-2-20.pcx Pacemark 3410 Service Handbook 3 - 45 Maintenance...

  • Page 132: Head Cable Assembly

    6. Slide the carriage to the left side frame. While lifting the front end of the printer mechanism, remove the head cable assembly (7) by pulling downward. P/N 56624901 Cable: Head Assembly RSPL B.2.05 Maintenance 3 - 46 Pacemark 3410 Service Handbook...
  • Page 133 3-2-21.pcx Pacemark 3410 Service Handbook 3 - 47 Maintenance...

  • Page 134: Carriage And Carriage Shaft

    Carriage: (Assembly) RSPL B.2.05 P/N 50706701 Collar: Eccentric (with Screw) RSPL B.2.06 P/N 51112101 Shaft: Carriage RSPL B.2.06 P/N 53063801 Bracket: Printhead Gap Indicator RSPL B.2.06 P/N 53478401 Lever: Adjust RSPL B.2.06 Maintenance 3 - 48 Pacemark 3410 Service Handbook...
  • Page 135 3-2-22.pcx Pacemark 3410 Service Handbook 3 - 49 Maintenance...

  • Page 136: Ribbon Feed Assembly

    2. Remove the two mounting screws (1) and detach the ribbon feed assembly (2). NOTE: When assembling, install the ribbon drive assembly so that the gear backlash (3) is at a minimum. P/N 50054301 Assembly: Ribbon Feed RSPL B.2.06 Maintenance 3 - 50 Pacemark 3410 Service Handbook...
  • Page 137 3-2-23.pcx Pacemark 3410 Service Handbook 3 - 51 Maintenance...

  • Page 138: Space Motor Assembly

    3. Remove the three space motor mounting screws (2). 4. Remove the space motor (3) by pulling toward the front of the printer. P/N 56506204 Motor: Space RSPL B.2.06 Maintenance 3 - 52 Pacemark 3410 Service Handbook...
  • Page 139 3-2-24.pcx Pacemark 3410 Service Handbook 3 - 53 Maintenance...

  • Page 140: Space Belt

    4. Remove the mounting screw (3) and detach the belt clamp (4). 5. Remove the belt pulley (5) from the bracket (6) and detach the space belt (7). P/N 50702301 Belt Clamp B.2.05 P/N 51303101 Belt: Mini Pitch (Spacing) RSPL B.2.05 Maintenance 3 - 54 Pacemark 3410 Service Handbook...
  • Page 141 3-2-25.pcx Pacemark 3410 Service Handbook 3 - 55 Maintenance...

  • Page 142: Sensor Board (Lprw)

    4. Remove the three sensor board mounting screws (3). 5. Disconnect connector CN3 (4) and detach the sensor board. P/N 55061501 PCB: LPRW Sensor RSPL B.2.06 P/N 56616804 Cable: Sensor Board Connection RSPL B.2.06 Maintenance 3 - 56 Pacemark 3410 Service Handbook...
  • Page 143 3-2-26.pcx Pacemark 3410 Service Handbook 3 - 57 Maintenance...

  • Page 144: Bail Motor/Gear Assembly

    3. Remove the two mounting screws (2) and detach the bail motor/gear assembly (3). NOTE: When assembling, install the bail/ribbon motor assembly so that the gear backlash is at a minimum. P/N 56506301 Motor: Step (Bail Arm) Assembly RSPL B.2.06 Maintenance 3 - 58 Pacemark 3410 Service Handbook...
  • Page 145 3-2-27.pcx Pacemark 3410 Service Handbook 3 - 59 Maintenance...

  • Page 146: Paper Bail Assembly

    Spring: Bail Arm (Right) RSPL B.2.07 P/N 51210201 Gear: Idle (Bail Arm) RSPL B.2.07 P/N 51214701 Cam: Bail Open RSPL B.2.07 P/N 53478501 Bail Arm (Left) RSPL B.2.07 P/N 53478502 Bail Arm (Right) RSPL B.2.07 Maintenance 3 - 60 Pacemark 3410 Service Handbook...
  • Page 147 3-2-28.pcx Pacemark 3410 Service Handbook 3 - 61 Maintenance...

  • Page 148: Rear Feed Tractor Assembly

    RSPL B.2.07 P/N 51002301 Friction: Piece RSPL B.2.07 P/N 51002401 Guide: Center - Upper RSPL B.2.07 P/N 51002501 Guide: Center Lower A RSPL B.2.07 P/N 51002601 Guide: Center Lower B RSPL B.2.07 Maintenance 3 - 62 Pacemark 3410 Service Handbook...
  • Page 149 3-2-29.pcx Pacemark 3410 Service Handbook 3 - 63 Maintenance...

  • Page 150: Printhead Gap/Release Lever Microswitches

    Refer to the Microswitch 2 Modification procedure in Section 3.3 - Adjustments. P/N 56209901 Switch: Micro (Adj & Rel Lever) RSPL B.2.07 P/N 56624801 Cable: Micro Switch Assembly (Adj & Rel Lever) RSPL B.2.07 P/N 56614301 Cable: Micro Switch (Cover Open) RSPL B.2.04 Maintenance 3 - 64 Pacemark 3410 Service Handbook...
  • Page 151 3-2-30.pcx The harness is routed to the main logic board. Pacemark 3410 Service Handbook 3 - 65 Maintenance...

  • Page 152: Release Lever / Gear Assemblies

    Gear: Drive A RSPL B.2.07 P/N 51214301 Gear: Drive B RSPL B.2.07 P/N 51214401 Gear: Idle (Release Lever) RSPL B.2.07 P/N 53478706 Lever: Release RSPL B.2.06 P/N 50910201 Spring: Detent (Release Lever) RSPL B.2.06 Maintenance 3 - 66 Pacemark 3410 Service Handbook...
  • Page 153 3-2-31.pcx Pacemark 3410 Service Handbook 3 - 67 Maintenance...
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  • Page 155: Printer Adjustments

    The disassembly / assembly procedures list the required adjustment and refer you to this section. Failure to perform these procedures may result in unnecessary service calls. Pacemark 3410 Service Handbook 3 - 69 Maintenance...

  • Page 156: Printhead Gap

    Printhead Gap NOTES: The information in this section is also covered in Technical Service Bulletin 1603. A Pacemark 3410 Replacement Printhead Kit includes the items listed below. Technical Service Bulletin 1603 Read Me First Card Head Gap Lever Adjustment Sticker...

  • Page 157: Setup Phase (Steps 1 - 6)

    The right eccentric collar is rotated to ensure that the printhead moves parallel to the platen (at the correct gap setting). 4. Check Phase (Steps 13 - 16) This phase verifies that the Parallel Adjustment Phase did not affect the Printhead Gap Modification Phase. Pacemark 3410 Service Handbook 3 - 71 Maintenance...
  • Page 158 18. Install the upper cover, the ribbon protector, ribbon guide and the ribbon cartridge. NOTE: When installing the printhead, push it towards the platen. This ensures a correct fit between the printhead and stopper. Then, tighten the printhead screws. Maintenance 3 - 72 Pacemark 3410 Service Handbook...

  • Page 159: Diagram

    Diagram 3-3-01c.pcx Pacemark 3410 Service Handbook 3 - 73 Maintenance...

  • Page 160: Microswitch 2 Modification

    Microswitch 2 Modification NOTES: The information in this section is also covered in Technical Service Bulletin 1603. A Pacemark 3410 Replacement Printhead Kit includes the items listed below. TSB 1603 Read Me First Card Head Gap Lever Adjustment Sticker 90 Day Warranty Extension Card General Information Modifying Microswitch 2 will reduce drive time and increase printhead life.

  • Page 161: Verification

    4. Set the head gap lever to the proper setting for the paper (thickness) being used. 5. Replace the upper cover. 6. Place the Head Gap Lever Adjustment Sticker on the tear bar of the access cover. 7. Fill out the Customer Warranty Extension Card (if applicable). Pacemark 3410 Service Handbook 3 - 75 Maintenance...

  • Page 162: Read Me First

    Read Me First The Read Me First Sheet in the Pacemark 3410 Replacement Printhead Kit reads as follows. When changing paper paths or paper type, be sure to adjust the printhead gap lever. This blue lever is located on the right hand side of the printer. Failure to correctly adjust this lever could result in damage to the printhead.

  • Page 163: 90 Day On-Site Warranty Extension

    90 Day On-Site Warranty Extension The 90 Day On-Site Warranty Extension in the Pacemark 3410 Replacement Printhead Kit reads as follows. This document entitles the owner an extension of the initial 90 day on-site warranty. The extension will cover any printhead repair performed within the first 90 days after the date of purchase and extend the warranty for 90 days from the date of the printhead repair.

  • Page 164: Line Feed Belt Tension

    Rotate the platen pulley at least once before making the adjustment 3. Adjust the line feed motor (2) position to obtain a inch deflection as shown. 4. Tighten the three mounting bolts. Maintenance 3 - 78 Pacemark 3410 Service Handbook...
  • Page 165 Point A Line Feed Motor Platen Pulley Mounting Bolt (1) inch deflection Line Feed Motor Mounting Bolts (1) Line Feed Motor (2) 3-3-02.pcx Pacemark 3410 Service Handbook 3 - 79 Maintenance...
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  • Page 167: Key Combinations

    LINE FEED Activate Font Test (Hold during power ON) To end Font Test, press SELECT FORM FEED Activate Rolling ASCII Test (Hold during power ON) To end Rolling ASCII Test, press SELECT Pacemark 3410 Service Handbook 3 - 81 Maintenance...

  • Page 168: Menu Operation

    5. Press GROUP until the desired Group prints. 6. Press ITEM until the desired Item prints. 7. Press SET until the desired setting prints. 8. Press EXIT to save the change and exit Menu Mode. Maintenance 3 - 82 Pacemark 3410 Service Handbook...

  • Page 169: Printing The Menu

    Printing the Menu Printing the Menu provides a reference of current settings. This will help you move through the menu. Okidata STRONGLY RECOMMENDS printing the Menu before resetting the Menu to factory defaults. To print the Menu, follow this procedure.

  • Page 170: Reset Menu To Factory Defaults

    Reset Menu to Factory Defaults To reset the Menu to Factory Defaults, follow this procedure. 1. Before resetting the Menu, Okidata STRONGLY RECOMMENDS printing the Menu. Printing the Menu provides a reference of customized settings. When the Menu is reset, all customized setting are LOST.

  • Page 171: Limited Operation

    When in Menu Mode, the functions printed below the operator panels switches are active. 6. Press GROUP until Set-Up prints. 7. Press ITEM until Operator Panel Function prints. 8. Press SET until FULL OPERATION prints. 9. Press EXIT to exit Menu Mode. Pacemark 3410 Service Handbook 3 - 85 Maintenance...

  • Page 172: Menu Settings

    Use slashed zero to distinguish from the capital letter O. Code Page USA , Canada French, Matches the character set Multilingual, Portugal, to the computer display Norway character set. Refer to a DOS manual. Maintenance 3 - 86 Pacemark 3410 Service Handbook...
  • Page 173 If 8.5" paper is always used, choose this setting to prevent printing on the platen. Page Length 11 ", 11 2/3", 12", 14", 17", 3", 3.5" 4", 5.5", 6", 7", 8", 8.5" Pacemark 3410 Service Handbook 3 - 87 Maintenance...
  • Page 174 If 8.5" paper is always used, choose this setting to prevent printing on the platen. Page Length 11 ", 11 2/3", 12", 14", 17", 3", 3.5" 4", 5.5", 6", 7", 8", 8.5" Maintenance 3 - 88 Pacemark 3410 Service Handbook...
  • Page 175 If 8.5" paper is always used, choose this setting to prevent printing on the platen. Page Length 11 ", 11 2/3", 12", 14", 17", 3", 3.5" 4", 5.5", 6", 7", 8", 8.5" Pacemark 3410 Service Handbook 3 - 89 Maintenance...
  • Page 176 0.10 mm Right, one software package to 0.05 mm Right, another. 0.00 mm, 0.05 mm Left, 0.10 mm Left, 0.15 mm Left, 0.20 mm Left, 0.25 mm Left Maintenance 3 - 90 Pacemark 3410 Service Handbook...
  • Page 177 When set to Valid, contents of (Epson/IBM) the buffer will print when additional data is not received for a predetermined amount of time. Auto Select No , Yes Sensor Disable No , Yes Pacemark 3410 Service Handbook 3 - 91 Maintenance...
  • Page 178 Baud Rate 19200, 9600 , 4800, 2400, 1200, 600, 300 bps DSR SIgnal Valid , Invalid DTR Signal Ready on Power Up, Ready on Select Busy Time 200 mS , 1 sec Maintenance 3 - 92 Pacemark 3410 Service Handbook...

  • Page 179: Top Of Form

    The Top of Form is the place on the page where printing starts. When the printer advances to the next page, it stops at the top of form. The Pacemark 3410 can store a different top of form position for the three standard paper feed paths (top, rear, and bottom).
  • Page 180 This page was intentionally left blank. Maintenance 3 - 94 Pacemark 3410 Service Handbook...

  • Page 181: Paper Park

    2. Move the paper lever to the Continuous Forms position (rear feed). 3. Leave the paper lever at the Single Sheet position for bottom feed. 4. Lower the paper support. 5. Press FORM FEED to load the continuous forms paper into the printer. Pacemark 3410 Service Handbook 3 - 95 Maintenance...

  • Page 182: Forms Tear Off

    If the problem occurs, deactivate Forms Tear Off through the Menu. Do NOT use Forms Tear Off with labels or multi-part forms. Remember to activate the Form Tear Off for the paper path you are using (rear feed or bottom feed). Maintenance 3 - 96 Pacemark 3410 Service Handbook...

  • Page 183: Setting

    2. Press and hold TEAR. When you release TEAR, the paper will return to the tear off position. 3. The paper will retract to the Top of Form position. 4. Release TEAR. 5. The paper advances to the tear bar position. Pacemark 3410 Service Handbook 3 - 97 Maintenance...
  • Page 184 This page was intentionally left blank. Maintenance 3 - 98 Pacemark 3410 Service Handbook...

  • Page 185: Resets

    Resets Reset Menu to Factory Defaults To reset the Menu to Factory Defaults, follow this procedure. 1. Before resetting the Menu, Okidata STRONGLY RECOMMENDS printing the Menu. Printing the Menu provides a reference of customized settings. When the Menu is reset, all customized setting are LOST.

  • Page 186: Cleaning

    1. Cleaning Interval: Every six months or 300 Operating Hours 2. Cleaning Tools Lint free cloth Soft cloth Vacuum cleaner Platen cleaner Long cotton swabs All Purpose Cleaner Maintenance 3 - 100 Pacemark 3410 Service Handbook...

  • Page 187: Table Of Cleaning Locations

    Bottom Paper-End Sensor Wipe with dry cotton swab Paper Bail Sensor Wipe with dry cotton swab Platen Wipe clean with Okidata Platen Cleaner Pad Printer Cover Clean with soft cloth and all-purpose cleaner Diagram of Cleaning Locations Single Sheet Sensor...
  • Page 188 This page was intentionally left blank. Maintenance 3 - 102 Pacemark 3410 Service Handbook...

  • Page 189: Lubrication

    Small amount of graphite lubricant 4. Recommended Lubrication Points The following pages have illustrations of the recommended lubrication points. The type of lubricant (MO or GL) is followed by the recommended amount (A,B, or C). Pacemark 3410 Service Handbook 3 - 103 Maintenance...

  • Page 190: Areas Not Lubricated

    Platen Assembly (Rubber Face) Stains Paper Sheet Feeder Assembly Stains Paper Mini-pitch Belt Deterioration and Stretching of Rubber Mini-pitch Belt Pulley Tooth Face Deterioration and Stretching of Rubber Head Cable Assembly Electrical Problems Printhead Malfunction Maintenance 3 - 104 Pacemark 3410 Service Handbook...

  • Page 191: Lubrication Diagrams

    3.5.03 Lubrication Diagrams Right and Left Sides of Printer GL-B GL-B GL-B MO-B MO-C GL-B 3-5-01.pcx GL-C Pacemark 3410 Service Handbook 3 - 105 Maintenance...

  • Page 192: Carriage Shaft

    Then, using a dry portion of the cloth, wipe the residual oil from the carriage shaft. MO-B MO-B GL-B GL-B 3-5-02.pcx Ribbon Feed Assembly (Viewed from the top) Apply GL-B to the teeth of the six gears 3-5-03.pcx Maintenance 3 - 106 Pacemark 3410 Service Handbook...

  • Page 193: Space Motor Assembly

    Space Motor Assembly (Viewed from the front of the printer) GL-B MO-B 3-5-03.pcx Tractor Feed Assembly GL-C GL-C 3-5-04.pcx Pacemark 3410 Service Handbook 3 - 107 Maintenance...

  • Page 194: Shipping Instructions

    When shipping the printer, use the original packaging to prevent damage. Be sure to secure the printhead so it will not move during shipment. 1. Locate the original packaging or order replacement packaging from Okidata. (Refer to Appendix B) 2. Make sure the printhead is secured so it will not move during shipment.

  • Page 195: All Other Returns

    The product MUST be returned with ALL originally supplied factory items. Be sure to secure the printhead so it will not move during shipment. 1. Locate the original packaging or order replacement packaging from Okidata. (Refer to Appendix B) 2. Locate the originally supplied factory items.
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  • Page 197: Section Four: Failure Analysis

    SECTION FOUR FAILURE ANALYSIS...

  • Page 199: Overview

    8. Section 4.2 lists methods for reporting problems. If you encounter a situation that is NOT addressed by the documentation in this kit, please report the problem to Okidata, using one of the methods listed. Refer to the Service Center Reference Guide for information on contacting Okidata. Pacemark 3410 Service Handbook 4 - 1...
  • Page 200 This page was intentionally left blank. Failure Analysis 4 - 2 Pacemark 3410 Service Handbook...

  • Page 201: Printer Serial Number Identification

    To identify the revision level of a printer, record the serial number from the back of the printer. Refer to the following to decode the serial number. Example Printer Serial Number: 401A0154693 Date Code 401 (4 = year. 01 = month) Revision Serial Number 0154693 Pacemark 3410 Service Handbook 4 - 3 Failure Analysis...

  • Page 202: Reporting Problems

    Errors and corrections in the training materials are listed in the Training Section of Okilink II. The Technical Service Bulletins (also known as Okidata’s Monthly Mail) are available via Okilink II. Situations that are NOT addressed in the reference documentation, technical service bulletins, or round-tables may be reported to the Dealer Service and Support Engineers (Contact Technical Support) or the Technical Training Group.

  • Page 203: Reporting Methods

    Telephone and Fax Numbers (with area / country access codes) Product Name Unit’s Serial Number Firmware Revision Level Description of Problem Document Name (with page number or procedure) with error or problem. Pacemark 3410 Service Handbook 4 - 5 Failure Analysis...

  • Page 204: Troubleshooting Updates

    4.3.02 Okilink II Okilink II is Okidata’s Bulletin Board Service. This service is available to all Okidata Certified Service Technicians. Okilink II provides troubleshooting and service information. Technicians can download files, ask questions of Okidata’s technical support personnel, and participate in round table discussions about Okidata products and services.

  • Page 205: Troubleshooting Tips

    2. Does the paper being used meet the specifications for this product? 3. Has the ribbon been replaced as recommended? 4. Has the ribbon been installed properly? 5. Is an Okidata ribbon being used? 6. Is the printhead gap correctly set? Pacemark 3410 Service Handbook...

  • Page 206: Problem Categories

    Refer to the Start Here Flowchart (Section 4.4.03) and perform the corrective action. ALARM Lamp Lights (Paper End/Jam Conditions) A solid ALARM Lamp usually indicates a cover open, paper jam or paper-end (out of paper) condition. Failure Analysis 4 - 8 Pacemark 3410 Service Handbook...

  • Page 207: Start Here Flowchart

    Refer to RAP 01 No spacing operation Refer to RAP 02 ALARM lamp is blinking Refer to Section 4.6 The problem occurs during printing. Refer to the RAP Index - Section 4.7 Pacemark 3410 Service Handbook 4 - 9 Failure Analysis...

  • Page 208: Tips For Preventing Image Problems

    2. Make sure that the paper you are using is within specifications. Paper specifications can be found in Section 1 of this Service Handbook. 3. Always place the Head Gap Lever in the position appropriate for the paper that you are using. Failure Analysis 4 - 10 Pacemark 3410 Service Handbook...

  • Page 209: Common Problems

    This can make the paper cling to the paper separator. If this problem occurs during high-volume printing jobs, try moving the single sheet paper guides on the separator together so that the paper rests on the guides rather than on the separator itself. Pacemark 3410 Service Handbook 4 - 11 Failure Analysis...
  • Page 210 Settings 3, 4, and 5 are for three or four part forms. Settings 6 - 9 are for envelopes and extra-thick paper. Perform the Printhead Gap Adjustment. Refer to Section 3.3 of this Service Handbook for details. Refer to RAP 03. Failure Analysis 4 - 12 Pacemark 3410 Service Handbook...
  • Page 211 To activate these switches, power OFF the printer. Press and hold PRINT QUALITY and CHARACTER PITCH while powering ON the printer. Follow the normal menu procedures to set the Operator Panel Function Item to FULL OPERATION. Pacemark 3410 Service Handbook 4 - 13 Failure Analysis...

  • Page 212: Abnormal Output

    ABNORMAL OUTPUT 4.5.01 Output Samples Uneven Print Light Print on Density the Entire Page Inconsistent Smeared Print Line Feed Drifting Margin 4-5-01.pcx Failure Analysis 4 - 14 Pacemark 3410 Service Handbook...
  • Page 213 1. Power OFF the printer. Move the carriage assembly. The carriage should move smoothly. If it does not, remove the cause of the binding. 2. Make sure that the space belt tension is within specification. If it is not, tighten the belt. Pacemark 3410 Service Handbook 4 - 15 Failure Analysis...
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  • Page 215: Fault Alarms

    Replace the main logic board. Flashing Utility External RAM Alarm Replace the RAM. Replace the main logic board. NOTE 1: The + 38 vdc drive voltage has dropped below + 30 vdc. Pacemark 3410 Service Handbook 4 - 17 Failure Analysis...

  • Page 216: Repair Analysis Procedures (Raps)

    2. Find the RAP which is associated with the printer’s problem. 3. Go to the appropriate RAP. 4. All RAPs begin with a START statement, followed by questions or another type of statement. Failure Analysis 4 - 18 Pacemark 3410 Service Handbook...

  • Page 217: Rap Index

    Bail Homing Error Ribbon Feed Problem Wrong Character, Character Omission or Dot Omission Line Feed Problem Malfunction of Operator Panel Switch Data Receiving Failure Alarm Lamp ON Bottom Tractor Unit Feed Error Pacemark 3410 Service Handbook 4 - 19 Failure Analysis...

  • Page 218: Rap 01: Power Lamp Does Not Light

    Is the problem resolved? End of procedure. Go to the next step listed below. Go to A. Replace the main logic board. Is the problem resolved? End of procedure. Go to A. Failure Analysis 4 - 20 Pacemark 3410 Service Handbook...
  • Page 219 Replace the power supply unit or connection cable. Is the problem resolved? End of procedure. Contact Technical Support. Pacemark 3410 Service Handbook 4 - 21 Failure Analysis...

  • Page 220: Rap 02: Spacing Error

    Is the problem resolved? End of procedure. Is fuse F1 on the main logic board open? Go to A. Replace fuse F1. Is the problem resolved? End of procedure. Go to A. Failure Analysis 4 - 22 Pacemark 3410 Service Handbook...
  • Page 221 Are the cables to CN1 and CN5 on the main logic board connected correctly? Correctly connect them. Replace the main logic board. Is the problem resolved? End of procedure. Replace the space motor. Is the problem resolved? End of procedure. Contact Technical Support. Pacemark 3410 Service Handbook 4 - 23 Failure Analysis...

  • Page 222: Rap 03: Head Homing Error

    Replace the space motor. Is the problem resolved? End of procedure. Contact Technical Support. Is there any paper scrap or dirt on the spacing mechanism? Remove the obstruction. Remove the ribbon cartridge. Failure Analysis 4 - 24 Pacemark 3410 Service Handbook...
  • Page 223 Does the carriage move smoothly? Replace the ribbon cartridge. Replace the ribbon feed assembly. Is the problem resolved? End of procedure. Replace the space motor. Is the problem resolved? End of procedure. Contact Technical Support. Pacemark 3410 Service Handbook 4 - 25 Failure Analysis...

  • Page 224: Rap 04: Bail Homing Error

    Is the problem resolved? End of procedure. Replace the sensor board. Is the problem resolved? End of procedure. Replace the bail motor. Is the problem resolved? End of procedure. Contact Technical Support. Failure Analysis 4 - 26 Pacemark 3410 Service Handbook...

  • Page 225: Rap 05: Ribbon Feed Problem

    Replace the ribbon. Slide the carriage from the the left to the right. Does the ribbon feed shaft rotate? Replace the ribbon feed assembly. Verify that the ribbon feed shaft is correctly engaged with the ribbon feed roller of the ribbon cartridge. Pacemark 3410 Service Handbook 4 - 27 Failure Analysis...

  • Page 226: Rap 06: Wrong Character, Character Omission Or Dot Omission

    Go to the next step listed below. Is the cable to CN101 on the interface connector board connected correctly? Connect it correctly. Is the problem resolved? End of procedure. Go to A. Failure Analysis 4 - 28 Pacemark 3410 Service Handbook...
  • Page 227 Are the cables connected to CN2 and CN6 on the main logic board damaged? Replace the cables. Check the following MENU Settings related to the interface: Baud Rate Character Format Protocol BUSY Signal output selection Pacemark 3410 Service Handbook 4 - 29 Failure Analysis...

  • Page 228: Rap 07: Line Feed Problem

    Is the cable to CN102 on the interface connector board connected correctly? Connect it correctly. Replace the main logic board. Is the problem resolved? End of procedure Replace the line feed motor. Failure Analysis 4 - 30 Pacemark 3410 Service Handbook...

  • Page 229: Rap 08: Malfunction Of Operator Panel Switch

    Connect it correctly. Replace the operator panel circuit board. Is the problem resolved? End of procedure Replace the operator panel holder. Is the problem resolved? End of procedure Replace the main logic board. Pacemark 3410 Service Handbook 4 - 31 Failure Analysis...

  • Page 230: Rap 09: Data Receiving Failure

    Replace the interface connector board. Is the problem resolved? End of procedure. Replace the cable connected to CN6 on the main logic board. Is the problem resolved? End of procedure. Contact Technical Support. Failure Analysis 4 - 32 Pacemark 3410 Service Handbook...

  • Page 231: Serial

    Replace the interface connector board. Is the problem resolved? End of procedure. Replace the cable connected to CN6 on the main logic board. Is the problem resolved? End of procedure. Contact Technical Support. Pacemark 3410 Service Handbook 4 - 33 Failure Analysis...
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  • Page 233: Rap 10: Alarm Lamp On

    Replace the sensor board. Does the release lever microswitch function correctly? Correctly connect cable CN9 on the main main logic board. Replace the release lever microswitch and cable assembly. Replace the main logic board. Pacemark 3410 Service Handbook 4 - 35 Failure Analysis...

  • Page 234: Rap 11: Bottom Tractor Feed Unit (Btfu) Problem

    Replace the BTFD board. Is the problem resolved? End of procedure. Replace the bottom feed unit motor. Is the problem resolved? End of procedure. Replace the main logic board. Go to A. Failure Analysis 4 - 36 Pacemark 3410 Service Handbook...
  • Page 235 Is the problem resolved? End of procedure. Replace the bottom tractor assembly. Is paper skewed? Properly install the paper. Is problem resolved? End of procedure. Replace the bottom tractor assembly. Contact Technical Support. Pacemark 3410 Service Handbook 4 - 37 Failure Analysis...
  • Page 236 This page was intentionally left blank. Failure Analysis 4 - 38 Pacemark 3410 Service Handbook...

  • Page 237: Printer Tests

    The header contains information which can be helpful when servicing the printer. Printer Model Character Set Firmware Part Number (Current part numbers are available through Okilink II) Emulation Firmware / Character Generator Revision Level Pacemark 3410 Service Handbook 4 - 39 Failure Analysis...

  • Page 238: Procedure

    5. Press FORM FEED as you power ON the printer. 6. The Test will run until one of the following situations occur. The technician presses SELECT. A Paper End condition is encountered. Failure Analysis 4 - 40 Pacemark 3410 Service Handbook...

  • Page 239: Sample

    Sample 4-5-02.pcx Character Set Firmware Part Number (OKI-J) Printer Model (A=American) 4-5-02.pcx Firmware / Character Generator Emulation Revision Level (EI=Epson/IBM) Pacemark 3410 Service Handbook 4 - 41 Failure Analysis...

  • Page 240: Font Sample Test

    7. To stop the test (at any time), press SELECT. 8. When the two page test is complete, the SELECT lamp will turn OFF. 9. Press SELECT to place the printer ON-LINE. Failure Analysis 4 - 42 Pacemark 3410 Service Handbook...

  • Page 241: Sample

    Sample 4-5-01a.pcx 4-5-01b.pcx Character Set Firmware Part Number (OKI-J) Printer Model (A=American) 4-5-01a.pcx Firmware / Character Generator Emulation Revision Level (EI=Epson/IBM) Pacemark 3410 Service Handbook 4 - 43 Failure Analysis...

  • Page 242: Serial Interface Diagnostic

    12. If this diagnostic fails, go to RAP 09.T 4-05-03.pcx 13. To return the printer to normal operation, reset the Menu. 14. Follow steps 6, 7, and 8. 15. Follow step 9, but press SET until NO prints. Failure Analysis 4 - 44 Pacemark 3410 Service Handbook...

  • Page 243: Serial Cable Information

    The information in this section will help you make a serial cable to connect between the printer and computer. Refer to the computer documentation to determine the cable requirements on the computers end. The Pacemark 3410 has the following cable requirements. • Shielded, RS-232C cable •...

  • Page 244: Hexadecimal Dump

    HEX DATA DUMP 6. The printer is ready to receive data in the Hexadecimal Dump Mode. 7. Send data to the printer. 8. To exit Hexadecimal Dump Mode, power OFF the printer. Failure Analysis 4 - 46 Pacemark 3410 Service Handbook...

  • Page 245: Resistance Checks

    RESISTANCE CHECKS 4.9.01 General Description The charts on the following pages provide information needed to determine if the printhead and motors used in the printer are defective. Pacemark 3410 Service Handbook 4 - 47 Failure Analysis...

  • Page 246: Layout Diagram

    Layout Diagram 4-6-01a.pcx Failure Analysis 4 - 48 Pacemark 3410 Service Handbook...

  • Page 247: Printhead

    4.9.02 Printhead The resistance of each coil should be approximately 4.5 ohms. 4-6-01b.pcx 4.9.03 Line Feed Motor The resistance of each winding should be approximately 5.6 ohms. 4-6-01c.pcx Pacemark 3410 Service Handbook 4 - 49 Failure Analysis...

  • Page 248: Space Motor

    4.9.04 Space Motor The resistance of each winding should be approximately 11.4 ohms. 4-6-01d.pcx 4.9.05 Bail Motor The resistance of each winding should be approximately 34 ohms. 4-6-01e.pcx Failure Analysis 4 - 50 Pacemark 3410 Service Handbook...

  • Page 249: Appendix Aboard Diagrams

    APPENDIX A BOARD DIAGRAMS...

  • Page 251: Overview

    This section describes the characteristics of the printed circuit boards in the printer. The following areas are covered. Firmware Fuses Jumpers Sensors Switches Test Points Where an item is not applicable, the word NONE will be listed. Pacemark 3410 Service Handbook A - 1 Board Diagrams...

  • Page 252: Index To Charts

    Main Logic Board CBNP A.2.01 Power Supply Board A.2.02 (part of Power Supply Assembly) Interface Board HKTY A.2.03 Sensor Board LPRW A.2.04 Operator Panel Board OPML A.2.05 Bottom Tractor Feed Board BTFD A.2.06 Board Diagrams A - 2 Pacemark 3410 Service Handbook...
  • Page 253 A-2-00.pcx Pacemark 3410 Service Handbook A - 3 Board Diagrams...

  • Page 254: Main Logic Board (Cbnp

    + 8vdc Line feed motor holding voltage and serial interface line voltage. Check on Pin 6 of Connector CN7. - 8vdc Serial interface line voltage. Check on Pin 7 of Connector CN7. Board Diagrams A - 4 Pacemark 3410 Service Handbook...
  • Page 255 A-2-01.pcx Pacemark 3410 Service Handbook A - 5 Board Diagrams...

  • Page 256: Power Supply Board

    NONE Switches NONE Test Points CN - 1 Pin 6: +38vdc CN - 2 Pin 6: +8vdc Pin 7: -8vdc Pin 4: +5vdc Pin 2: Signal Ground Pin 3: Signal Ground Board Diagrams A - 6 Pacemark 3410 Service Handbook...
  • Page 257 A-2-02.pcx Pacemark 3410 Service Handbook A - 7 Board Diagrams...

  • Page 258: Interface Board (Hkty

    A.2.03 Interface Board (HKTY) Firmware NONE Fuses NONE Jumpers NONE Sensors NONE Switches SW101 - This switch toggles when either serial or parallel interface is selected Test Points NONE Board Diagrams A - 8 Pacemark 3410 Service Handbook...
  • Page 259 A-2-03.pcx Pacemark 3410 Service Handbook A - 9 Board Diagrams...

  • Page 260: Sensor Board (Lprw

    NONE Fuses NONE Jumpers NONE Sensors Bottom Paper Sensor Bail Arm Sensor CN1 - Connector for Friction Feed Paper Photosensor located on the Paper Pressure Guide Switches NONE Test Points NONE Board Diagrams A - 10 Pacemark 3410 Service Handbook...
  • Page 261 A-2-04.pcx Pacemark 3410 Service Handbook A - 11 Board Diagrams...

  • Page 262: Operator Panel Board (Opml

    10 momentary contact membrane switches which control the following functions: Select/Deselect Line Feed Form Feed Paper Tear Paper Park Top of Form Set MicroFeed Up MicroFeed Down Print Quality Character Pitch Test Points NONE Board Diagrams A - 12 Pacemark 3410 Service Handbook...
  • Page 263 A-2-05.pcx Pacemark 3410 Service Handbook A - 13 Board Diagrams...

  • Page 264: Bottom Tractor Feed Unit Board (Btfd

    A.2.06 Bottom Tractor Feed Unit Board (BTFD) Firmware NONE Fuses F1 2.5 amp 125V (Protection for the +38vdc Motor Drive Circuit) Jumpers NONE Sensors NONE Switches NONE Test Points NONE Board Diagrams A - 14 Pacemark 3410 Service Handbook...
  • Page 265 A-2-06.pcx Pacemark 3410 Service Handbook A - 15 Board Diagrams...
  • Page 266 This page was intentionally left blank. Board Diagrams A - 16 Pacemark 3410 Service Handbook...

  • Page 267: Appendix B: Illustrated Parts Listing

    APPENDIX B ILLUSTRATED PARTS LISTING...

  • Page 269: Overview

    This appendix will assist you in identifying the assemblies and parts of the product. Use Section Four (Failure Analysis) to determine the defective part(s). Locate the part and its part number in this section. Appendix B is cross-referenced to Section Three (Maintenance). Pacemark 3410 Service Handbook B - 1 Illustrated Parts Listing...

  • Page 270: Format

    Format The format for this appendix is a series of tables with diagrams. The tables contain the item reference number, the Okidata and Oki-Japan (Oki-J) part numbers, the part description, a comments section, and the disassembly procedure. Item Okidata P/N...

  • Page 271: Current Part Numbers

    For instructions on accessing Okilink II, refer to the Service Center Reference Guide. • Okidata’s Faxable Facts is an automated fax document retrieval system. Part numbers and pricing are available through Faxable Facts. For instructions on accessing Faxable Facts, refer to the Service Center Reference Guide.

  • Page 272: Definition Of Terms

    Parts in assemblies will say "Part of xx" under the Comments section of the tables. Blank Okidata does not recommend stocking this item. This item should be purchased on an As Required Basis only. The availability of this item is NOT guaranteed by Okidata.

  • Page 273: Technical Service Bulletins

    Technical Service Bulletins Technical Service Bulletins (TSBs) are also referred to as Okidata’s monthly mail. The TSBs contain the latest information on firmware revisions, procedure changes, and technical information updates. Okidata distributes the TSBs through Okilink II. The TSBs are issued monthly.

  • Page 274: Parts Ordering Information

    Please read, understand, and follow these procedures. Service Authorization for a specific product must be obtained before a Dealer can submit warranty claims. Direct questions regarding the Service Center Reference Guide to Okidata Dealer Service. Refer to the Service Center Reference Guide for information on contacting Okidata.

  • Page 275: Placing A Parts Order

    Your Purchase Order Number • • Okidata Part Number(s) Use this Appendix, Okilink II, Faxable Facts, or contact Okidata Technical Support to find the correct part number. Refer to the Service Center Reference Guide for information on contacting Okidata. Pacemark 3410 Service Handbook...

  • Page 276: Charts

    Printer Mechanism (1 of 2) B.2.06 Printer Mechanism (2 of 2) B.2.07 Bottom Tractor Feed Unit B.2.08 Options B.2.09 Pull Tractor Unit B.2.10 Packing Materials B.2.11 Consumables B.2.12 Documentation B.2.13 Illustrated Parts Listing B - 8 Pacemark 3410 Service Handbook...
  • Page 277 B.2.02 B.2.02 B.2.02 B.2.03 B.2.02 B.2.05 B.2.03 B.2.04 B.2.03, B.2.06, and B.2.07 B.2.08 B-2-00.pcx Pacemark 3410 Service Handbook B - 9 Illustrated Parts Listing...

  • Page 278: Printer

    Okidata P/N Description Comments Disassembly Oki-J P/N Procedure 61800801 Printer: Parallel / Serial 120 V Epson / IBM Compatible 61800802 Printer: Parallel / Serial 220/240 V Epson / IBM Compatible Illustrated Parts Listing B - 10 Pacemark 3410 Service Handbook...
  • Page 279 B-2-30.pcx Pacemark 3410 Service Handbook B - 11 Illustrated Parts Listing...

  • Page 280: Upper Cover Assembly

    Oki-J P/N Procedure 50215701 Cover: Access RSPL 3.2.01 1PA4049-5837G1 50212431 Cover: Middle (PM3410) RSPL 3.2.03 2PA4016-4723G31 50215801 Cover: Rear (Assembly) RSPL 3.2.03 1PA4094-5841G1 50215901 Pull-Up Roller Assembly RSPL 3.2.03 4YA4043-4280G1 Illustrated Parts Listing B - 12 Pacemark 3410 Service Handbook...
  • Page 281 B-2-01.pcx Pacemark 3410 Service Handbook B - 13 Illustrated Parts Listing...

  • Page 282: Printer Unit

    Item 15, Cut Sheet Guide (Mylar) is the smallest mylar sheet. Item 16, Bottom Guide Plate (Mylar) is the mylar sheet which extends from the bottom of the printer mechanism. Illustrated Parts Listing B - 14 Pacemark 3410 Service Handbook...
  • Page 283 14, 15, 16 Location ONLY 8 Not Shown 17 (Location ONLY) B-2-02.pcx Pacemark 3410 Service Handbook B - 15 Illustrated Parts Listing...

  • Page 284: Operator Panel Assembly

    55061401 PCB: OPML Operation Panel RSPL 3.2.04 4YA4042-1511G1 53553401 Panel: Operator (PM3410) RSPL 3.2.04 3PP4043-4339G1 56628402 Cable: Op Panel (PM3410) RSPL 3.2.04 4LP-5466-36 56212601 Switch: Interlock (Assy) RSPL 3.2.06 3YX4043-4228G1 Illustrated Parts Listing B - 16 Pacemark 3410 Service Handbook...
  • Page 285 B-2-03.pcx Pacemark 3410 Service Handbook B - 17 Illustrated Parts Listing...

  • Page 286: Carriage Assembly

    Screw: Ribbon Protector (Post) RSPL 3.2.02 4PP4043-4243P1 56624901 Cable: Head Assembly RSPL 3.2.21 3YX4043-4232G1 53340501 Carriage: (Assembly) RSPL 3.2.22 2YX4043-4230G1 51303101 Belt: Mini Pitch (Spacing) RSPL 3.2.25 4PB4044-1492P3 50702301 Belt Clamp 3.2.25 Illustrated Parts Listing B - 18 Pacemark 3410 Service Handbook...
  • Page 287 B-2-04.pcx Pacemark 3410 Service Handbook B - 19 Illustrated Parts Listing...

  • Page 288: Printer Mechanism (1

    RSPL 3.2.26 4YS4011-4311P4 56506301 Motor: Step (Bail Arm) Assembly RSPL 3.2.27 3PB4043-2601P1 This line feed motor is used in two different places: the bottom push unit and the printer unit. Illustrated Parts Listing B - 20 Pacemark 3410 Service Handbook...
  • Page 289 31 30 29 B-2-06.pcx Pacemark 3410 Service Handbook B - 21 Illustrated Parts Listing...

  • Page 290: Printer Mechanism (2 Of 2)

    (Adj & Rel Lever) 51214401 Gear: Idle (Release Lever) RSPL 3.2.31 4PP4043-2458P1 50910305 Spring: Idle Gear RSPL 3.2.31 4LB-190600-6 51214201 Gear: Drive A RSPL 3.2.31 4PP4043-2456P1 51214301 Gear: Drive B RSPL 3.2.31 4PP4043-2457P1 Illustrated Parts Listing B - 22 Pacemark 3410 Service Handbook...
  • Page 291 31 30 29 B-2-06.pcx Pacemark 3410 Service Handbook B - 23 Illustrated Parts Listing...

  • Page 292: Bottom Tractor Feed Unit

    3.2.14 4PA4043-2685G2 10 * 56509401 Motor: Line Feed (BTF) RSPL 3.2.15 3PB4043-4249P1 This line feed motor is used in two different places: the bottom push unit and the printer unit. Illustrated Parts Listing B - 24 Pacemark 3410 Service Handbook...
  • Page 293 B-2-07.pcx Pacemark 3410 Service Handbook B - 25 Illustrated Parts Listing...

  • Page 294: Options

    9 * * Twin-ax / Co-ax Option Third Party Call 1-800-749-2258 (Third Party Vendor - Pacemark 3410 stands ONLY) 1-800-827-2672 (Third Party Vendor - all printer stands) Call 1-508-777-7957 (Third Party Vendor) for more information. Illustrated Parts Listing B - 26...
  • Page 295 8 Not shown 9 Not shown B-2-20.pcx Pacemark 3410 Service Handbook B - 27 Illustrated Parts Listing...

  • Page 296: Pull Tractor Unit (Option

    Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Procedure 50057401 Tractor: Pin (Left) Option RSPL 4PA4043-2684G1 50057501 Tractor: Pin (Right) Option RSPL 4PA4043-2685G1 Illustrated Parts Listing B - 28 Pacemark 3410 Service Handbook...
  • Page 297 B-2-05.pcx Pacemark 3410 Service Handbook B - 29 Illustrated Parts Listing...

  • Page 298: Packing Materials

    End Cap - Right RSPL 53528902 End Cap - Left RSPL 53460215 Overpack Assembly 53556801 Box: Bottom Tractor (PM3410) RSPL 4PP4083-2820P14 53556901 Cap: End 1 Set (BTF) (PM3410) RSPL 3PP4043-4332P1 Illustrated Parts Listing B - 30 Pacemark 3410 Service Handbook...
  • Page 299 1, 5, 6, and 7 Not shown B-2-08.pcx Pacemark 3410 Service Handbook B - 31 Illustrated Parts Listing...

  • Page 300: Consumables

    Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Procedure 52105801 Ribbon Cartridge Consumable 3.2.01 Illustrated Parts Listing B - 32 Pacemark 3410 Service Handbook...
  • Page 301 B-2-10.pcx Pacemark 3410 Service Handbook B - 33 Illustrated Parts Listing...

  • Page 302: Documentation

    Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Procedure 1A # 58224101 Kit: Pacemark 3410 Serv Train Document 1B # 58224102 Kit: Pacemark 3410 Serv Train Document 59249701 Handbook: Pacemark 3410 Service Document Part of 01 kit...
  • Page 303 To order Marketing Literature, complete an Okidata Marketing Literature Order Form. Fax the completed form to Okidata Marketing Communications. Obtain this form by faxing a request to Okidata Marketing Communications. Refer to the Service Center Reference Guide for information on contacting Okidata. See the following pages Pacemark 3410 Service Handbook...
  • Page 304 58224101 Pacemark 3410 Service Training Kit This kit was replaced by P/N 58224102. Items in the training kit (except for the Printer Handbook) are NOT available separately. Includes 52053201 Label: Pacemark 3410 Kit 58075401 Envelope: Administration Includes 58075501 Letter: Cover...
  • Page 305 58224102 Pacemark 3410 Service Training Kit This kit replaces P/N 58224101. Items in the training kit (except for the Printer Handbook) are NOT available separately. Includes 52053205 Label: Pacemark 3410 Kit 58075502 Sheet: Read Me First 59249702 Handbook: Pacemark 3410 Service...
  • Page 306 This page was intentionally left blank. Illustrated Parts Listing B - 38 Pacemark 3410 Service Handbook...
  • Page 308 Pacemark 3410 Service Handbook P/N 59249702...

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