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300 dpi, which is ideal for printing, but does not view on most displays well. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Table of Contents Page Service Guide ML395/395C 0 About This Manual Front Cover ..Manual Copyright 1 Product Specifications 1.1 Overview - General Information 1.2 Product Specifications 1.3 Paper Specifications 1.4 Physical Specifications 1.5 Power Requirements 1.6 Environmental Conditions 1.7 Agency Approvals 1.8 Options 1.9 Consumables 1.10 Memory Specifications...
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Table of Contents Page ..3.2.05 Operator Panel Assembly ..3.2.06 Control Board (TFCB) ..3.2.07 Interface Connector Board (TFIF or LQPN) ..3.2.08 Printer Mechanism ..3.2.09 Platen Assembly ..3.2.10 Line Feed Motor ..3.2.11 Head Cable Assembly ..3.2.12 Sensor Board ..3.2.13 Ribbon Feed Assembly ..3.2.14 Space Motor Assembly ..3.2.15 Space Belt ..3.2.16 Cooling Fan...
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Table of Contents Page ..3.3.07 Paper Park ..3.3.08 Forms Tear Off 3.4 Cleaning 3.5 Lubrication ..Lubrication Points (Monochrome and Color) ....Lubrication Points (Monochrome and Color) - Continued ....Lubrication Points (Monochrome and Color) - Continued ..Lubrication Points (Color) ..Lubrication Points (Options) 3.6 Shipping Instructions - Return For Service ..3.6.02 All Other Returns 4 Failure &...
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Table of Contents Page ..RAP 10C: Serial Interface Problem ..RAP 10D: Data Receive Failure (Alarm Light Lit) ..RAP 11: Color Ribbon Shift Problem 4.8 Printer Tests ..4.8.02 Font Test ..4.8.03 Serial Interface - Loopback Test ..4.8.04 Hexadecimal Dump 4.9 Resistance Checks - General Information ..4.9.02 Printhead Resistance Check ..4.9.03 Line Feed Motor Resistance Check ..4.9.04 Space Motor Resistance Check...
Mount Laurel, NJ 08054-3499 Okilink Login Name: Technical Training OKI is a registered trademark of Oki Electric Industry Company, Ltd.; marques deposee de Oki Electric Industry Company, Ltd.; marca registrada, Oki Electric Industry Company, Ltd. OKIDATA is a registered trademark of Oki Electric Industry Company, Ltd.; marques deposee de Oki Electric Industry Company, Ltd.;...
IBM Proprinter XL24 printers. The Microline 395C emulates the Epson LQ 2550, Epson LQ850/1050 or the IBM Proprinter XL24. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 4 Service Guide ML395/395C Chapter 1 Product Specifications 1.2 PRODUCT SPECIFICATIONS 1.2.01 Paper Feed Method Built-in push tractor Friction feed 1.2.02 Paper Path Bottom Feed Rear Feed Top Feed 1.2.03 Printhead Type Staggered, 24 pin, stored energy printhead 1.2.04 Interface Methods Both are Standard Centronics Parallel Interface RS232-C Serial Interface...
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6.0 IPS (inches per second) slew rate @ gap 3+ 1.2.10 Paper Out Detection Printhead distance from edge of paper when End of Paper is detected Rear Feed: 5.8" Bottom Feed: 2.4" Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business...
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Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
1 - 4 (4 Part Form Maximum) 1.3.04 Maximum Thickness .014 inches (Rear Feed) .020 inches (Bottom Feed) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
1.4 PHYSICAL SPECIFICATIONS 1.4.01 Printer Dimensions Width: 16.42" Height: 7.09" Length: 22.44" 1.4.02 Printer Weight 37 lbs. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
50/60 hz. +/-2% 1.5.02 Power Consumption During Self Test : 180 VA During Standby : 60 VA Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
1.6.02 Printer Noise Level (10 cpi - LQ Mode) Standard noise level: 58 dba Quite mode noise level: 56 dba Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
1.7 AGENCY APPROVALS North America FCC Class B UL 1950 - D3 CSA 950 - D3 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
NOTE: A Pull Tractor Assembly or Bottom Push Tractor must be used to feed labels. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Can be used in both the Microline 395 and Microline 395C. Ribbon Life 400K Characters at 10 cpi in LQ mode Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
DLL Buffer = 22 Kbytes Command Buffer = 11 Kbytes 1.10.03 EEPROM Internal Control, Menu = 256 bits Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Control Board is supplied by the power supply unit. The power to the other electrical parts is distributed via the connectors on the Control Board. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 15 Service Guide ML395/395C Chapter 2 Principles of Operation 2.1.02 Microprocessors (MPUs) and Peripheral Circuits Microprocessors (Q16: 80C154HGS and Q11: 80C154VGS) The Microprocessors are the nucleus of the control circuit. The peripheral circuits operate under program control by these microprocessors. The Master MPU (Q16) controls the interface, code processing and the Slave MPU.
Printhead Drive Control Printhead Drive Correction Modifies the drive time under the following circumstances Correction for edge pin driving Correction for drive voltage fluctuations Correction for head gap setting Interface LSI (Q12: MSM60306) The MSM60306 is an external interface LSI and controls the following functions. Interface Control Controls both the parallel and serial interface functions Pin 4 of this LSI enables selection of the serial or parallel interface...
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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BUSY, etc.), then turns the SELECT lamp ON to inform the host computer that the printer is ready to receive data. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 17 Service Guide ML395/395C Chapter 2 Principles of Operation 2.1.04 Interface Control The Microline 395 is capable of serial or parallel operation. The desired interface method is selected by sliding the interface cover to expose the desired connector. When this is done, the interface select switch is turned ON or OFF to inform the Interface Control LSI (Q12) of the selected interface.
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TTL levels to RS232-C levels by the line driver (Q2) and sent to the serial interface connector. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
An RC circuit also is used to compensate for the fluctuation of drive voltage (+38 vdc).2-1-04B.pcx Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
MO LSI IPT signal for use in Dot Timing. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
The signals LFf1 through LFf4 establish the proper phase relationship for driving the motor. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
The Slave MPU relays the switch status to the Master MPU. The Master MPU will halt printing at the completion of the current line and light the ALARM Lamp. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
When the printer detects an out of paper condition, the PE-N signal goes low, the printing is stopped and the ALARM LAMP is turned ON. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Output from the Main Control Board upon detection of an overdrive condition in the printhead LF motor or bail/ribbon motor drive circuits. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 24 Service Guide ML395/395C Chapter 2 Principles of Operation 2.2 MECHANICAL OPERATION 2.2.01 The Printhead Mechanism The Microline 395 uses a highly efficient stored energy type printhead. Power is not consumed until the printwires are activated, thereby extending the printhead life to approximately 200 million characters. The printhead uses 24 printwires (two columns of 12 wires each).
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
The carriage is designed to move 1.6 inches when the servo motor performs one rotation. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 26 Service Guide ML395/395C Chapter 2 Principles of Operation 2.2.03 Ribbon Drive The ribbon drive mechanism moves the ribbon in synchronization with the space motor operation. The ribbon drive mechanism consists of the following items. Ribbon Drive Assembly Ribbon Cartridge Ribbon Cartridge An endless ribbon with a single direction feed is used.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 27 Service Guide ML395/395C Chapter 2 Principles of Operation 2.2.04 Paper Feed Paper feeding is performed by turning the platen and the pin tractor, which is driven by the line feed pulse motor. The paper feed mechanism consists of the following items. Pulse Motor (with gears) Idler Gear Change Spring...
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At the same time, the release lever pushes the pressure rollers away from the platen, allowing paper to be fed by the tractors. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 28 Service Guide ML395/395C Chapter 2 Principles of Operation 2.2.05 Paper-End Detection Cut-Sheet Paper-End When the release lever is in the SHEET FEED position, the photosensor located in the paper pressure guide is active. If sheet paper is installed, the paper is detected by the sensor and the sensor is turned on. When the printer is out of sheet paper, the sensor is turned off indicating a paper-end condition.
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When rear feed paper is installed, pressure is placed on the microswitch, located in the left push tractor. Since the switch is turned ON, paper is detected. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
NOTE: If the paper does not advance after the line feed motor has fed the equivalent of 2.4 inches of paper, the Auto-Load process stops. This situation is treated like an ordinary paper-end condition. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
The paper will remain on the push tractor, but out of the printing path. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Cleaning procedures must be performed correctly if high print quality is to be achieved. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
All-Purpose Cleaner Dow Corning Molycoat BR-2 or Molycoat ME-300L or equivalent Contact Kleen (Okidata P/N 51802301) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
9. Do not place printed circuit boards directly on conductive surfaces. 10. Follow the recommended procedures when replacing assemblies and units. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 34 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.2 DISASSEMBLY/ASSEMBLY PROCEDURES General Information This section contains the printer disassembly procedures. Only the removal procedures are explained here. Reverse the procedure for the installation. At the bottom of each procedure is a listing of the parts covered in that procedure. The Okidata part number, item description, comment (RSPL, Option, Consumable) and cross-reference to Appendix B is provided for each part.
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NOTE: Refer to Appendix B (Illustrated Parts Listing) for the location of the printers major assemblies. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 35 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.2.01 Preliminary Items Printhead WARNING: The printhead will be HOT immediately after printing. 1. Open the printer access cover. 2. Remove the ribbon cartridge (1). 3. Place the head gap adjusting lever (2) to the range 9 position. 4.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
3. Lift the ribbon guide (2) and remove it. P/N 53055901 Guide: Ribbon (Black) RSPL B.2.04 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
4. Lift the ribbon protector (2) and remove it. P/N 53527001 Protector: Ribbon RSPL B.2.04 , 05 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 39 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.2.05 Operator Panel Assembly Remove the upper cover assembly (3.2.04). 2. Disconnect the operator panel cable (1) from CN10 (2) on the control board. 3. Remove the two mounting screws (3). 4.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 40 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.2.06 Control Board (TFCB) 1. Remove the upper cover assembly (3.2.04). 2. Remove the ribbon cartridge. 3. Release the lock of connector CN10 (1) and detach the operator panel cable (2). 4.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 41 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.2.07 Interface Connector Board (TFIF or LQPN) NOTE: To allow easier access to the mounting screw and cables, configure the interface connector board to use the serial interface connector. 1. Remove the upper cover assembly (3.2.04). 2.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 42 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.2.08 Printer Mechanism 1. Remove the control board (3.2.06). 2. Detach connectors CN102 (1) and CN103 (2) from the interface connector board. 3. Remove the three mounting screws (3) at the rear of the printer mechanism (4). 4.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 43 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.2.09 Platen Assembly 1. Remove the upper cover assembly (3.2.04). 2. Loosen the three 7 mm line feed motor mounting bolts (1). 3. Move the line feed motor (2) closer to the platen (3) and detach the line feed drive belt (4). 4.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
P/N 56510601 Motor: Line Feed (ML395) RSPL B.2.06 , 09 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 45 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.2.11 Head Cable Assembly 1. Detach the printhead (3.2.01). 2. Remove the printer mechanism (3.2.09). 3. Work from the bottom of the printer mechanism and loosen the two mounting screws (1). 4.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
(LQEW or LPRW) P/N 56619104 Cord: Sensor PCB Connection RSPL B.2.06 , 09 , 12 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 47 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.2.13 Ribbon Feed Assembly 1. Remove the printer mechanism (3.2.08). 2. Remove the two ribbon cartridge bracket mounting screws (1). 3. Detach the cartridge bracket (2). 4. Remove the two mounting screws (3). 5.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 48 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.2.14 Space Motor Assembly 1. Remove the printhead (3.2.01). 2. Remove the ribbon feed assembly (3.2.13). 3. Loosen the two belt pulley bracket mounting screws (1). 4. While pushing the belt pulley bracket (2) to the left, temporarily tighten the two screws. This will ease the tension on the space belt.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 49 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.2.15 Space Belt 1. Remove the printhead (3.2.01). 2. Remove the head cable assembly (3.2.11). 3. Remove the space motor assembly (3.2.14). 4. Remove the mounting screw (1). 5. Detach the belt clamp (2). 6.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 50 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.2.16 Cooling Fan 1. Remove the printer mechanism (3.2.08). 2. Remove the two ribbon cartridge bracket mounting screws (1). 3. Detach the cartridge bracket (2). 4. Using needle-nosed pliers, detach the nylon cable clamp (3) from the fan cover (4). 5.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
P/N 56506301 Motor: Step (Bail Arm) Assembly RSPL B.2.06 , 09 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 52 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.2.18 Paper Bail Assembly 1. Remove the printer mechanism (3.2.08). 2. Remove the bail/ribbon motor assembly (3.2.17). 3. Detach the bail arm springs (1). NOTE: The left bail arm spring is longer than the right bail arm spring. Be sure to install each spring on the proper side.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 53 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.2.19 Carriage and Carriage Shaft 1. Loosen the screw (1) and slide it towards the back of the printer. 2. Loosen the mounting screw (2) and detach the left eccentric collar (3). NOTE: The protrusions on the eccentric collars face the outside of the printer.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 54 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.2.20 Paper Pressure Guide 1. Remove the two springs (1) located on each side of the paper pressure guide (2). 2. Remove the detent spring (3) located on the release lever at the right side of the printer. 3.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
P/N 53068602 Indicator: PH Gap (Adj Bracket) RSPL B.2.07 , 11 P/N 56209901 Switch: Micro RSPL B.2.07 , 11 (Adj & Release Lever) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 56 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.2.22 Push Tractor Assembly 1. Remove the lower center guide (1). 2. Separate the claws (2) and remove the two drive gears (3) from the right side of the printer mechanism. 3.
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P/N 51214201 Gear: Drive A RSPL B.2.08 , 11 P/N 51214301 Gear: Drive B RSPL B.2.08 , 11 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 57 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.2.23 Power Supply Unit 1. Remove the printer mechanism (3.2.08). 2. Disconnect the two cables (1) from the left side of the power supply unit (2). 3. Remove the four power supply mounting screws (3). 4.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 58 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.2.24 Ribbon Shift Arm Spring / Ribbon Shift Arm Microline 395C - Color Model Only 1. Detach the printer access cover. 2. Remove the ribbon cartridge (1). 3. Remove the shift arm spring (2). 4.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 59 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.2.25 Roller Lever 1. Open the printer access cover. 2. Remove the ribbon cartridge. 3. Remove the shift arm spring (3.2.23). 4. Remove the two 7 mm bolts (1) and detach the roller lever (2). P/N 53479001 Lever: Roller (Color) RSPL B.2.05...
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 60 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.2.26 Ribbon Guide 1. Remove the printhead (3.2.01). 2. Loosen the 7 mm ribbon shift arm mounting bolt (1) and detach the ribbon shift arm (2) from projection A of the ribbon guide (3). 3.
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Page: 61 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.2.27 Bail Open Cam and Bail Open Gear 1. Remove the printer mechanism (3.2.08). 2. Detach the E snap ring (1). 3. Remove the bail open gear (2). 4. Remove the bail open cam (3). 5.
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Page: 62 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.2.28 Ribbon Shift Cam and Ribbon Shift Gear 1. Remove the printer mechanism (3.2.08). 2. Detach the E snap ring (1). 3. Remove the ribbon shift gear (2). 4. Remove the washer. 5.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 63 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.2.29 Ribbon Shift Cam Lever Assembly 1. Remove the printer mechanism (3.2.08). 2. Remove the ribbon shift cam and ribbon shift gear (3.2.27). 3. Remove the mounting screw (1) 4. Detach the ribbon shift cam lever (2) from the cartridge bracket (3). NOTE: After assembly, perform the Microline 395C color adjustment (3.3.03).
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Page: 64 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.2.30 Printer Unit Bottom Push Tractor Unit (Optional) 1. Turn the power switch OFF and remove the AC power cord from the outlet. 2. Remove the DIN connector (1). 3. Lift the printer unit (2) from the bottom push tractor unit (3).
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3. Remove the two mounting screws (3) 4. Detach the BTFD board. P/N 55066102 PCB: BTFD-2 (BTF) Option RSPL B.2.15 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
2. Detach the tension spring (1) from between the bottom cover (2) and the blind plate (3). P/N 50922001 Spring: (BTF) Option RSPL B.2.15 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
1. Remove the printer unit (3.2.30). 2. Remove the sheet guide (1). P/N 51002201 Guide: Sheet (BTF) Option RSPL B.2.15 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 68 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.2.34 BTF Front Door Assembly 1. Remove the printer unit (3.2.30). 2. Detach connector CN1 (1) from the BTFD board (2). 3. Remove the tension spring (3.2.32). 4. Remove the four mounting screws (3). 5.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
P/N 51228801 Pulley: Drive (BTF) (ML395) Option RSPL B.2.15 P/N 54111291 Belt: Mini Pitch (125 teeth) Option RSPL B.2.15 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
5. Detach the line feed motor (3). P/N 56509401 Motor: Line Feed (BTF) Option RSPL B.2.15 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 71 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.2.37 Tractor Assembly 1. Remove the printer unit (3.2.30). 2. Remove the bottom push mechanism (3.2.34 - Steps 2,3,4,5). 3. Remove the screw (1), the balancer (2), and the E-clip (3). 4.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 72 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.3 PRINTER ADJUSTMENTS 3.3.01 Printhead Gap 1. Remove the printhead (3.2.01). 2. Remove the ribbon guide (3.2.02). 3. Remove the ribbon protector (3.2.03). 4. Install the printhead. 5. Set the printhead gap lever to position 1. 6.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
3. Adjust the line feed motor (2) position to obtain a 1/16 inch deflection at point B. 4. Tighten the three mounting bolts. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
6. Check that the ribbon guide remained at the top of the post. If it moved, repeat the procedure. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
PARK (Hold during power ON) Activate Rolling ASCII Test To end Rolling ASCII Test press SELECT Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
A line prints, showing the Setting. Press EXIT to exit Menu Mode. The printer will go ON-LINE. (SELECT will light.) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
7. Press EXIT to exit Menu Mode. 8. The printer will go ON-LINE. (SELECT will light.) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 78 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly Sample Menu Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 79 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly Menu Settings Factory default settings are printed in Bold Italic . Group Item Setting Printer Control Emulation Mode Epson LQ IBM PPR IBM X24 AGM Font Print Mode LQ NLQ Utility HSD Typestyle Courier Roman Swiss Orator DLL Pitch...
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Auto CR (IBM emulation No Yes only) Form Tear-Off Off 300 mS 2 sec 4 sec Menu Line Factory default settings are printed in Bold Italic . Group Item Setting Rear Feed Line Spacing 6 LPI 8 LPI Skip Over Perforation No Yes Page Length 12"...
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DTR Signal Ready on Power UP Ready on Select Busy Time 200 mS 1 sec Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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3. Press SELECT and PARK while powering ON the printer. 4. The Menu is reset to Factory Defaults. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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7. Press EXIT to exit Menu Mode. 8. The printer will go ON-LINE. (SELECT will light.) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 82 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.3.06 Top of Form General Information Top of form is the place on the page where printing begins. When the printer advances paper to the next page, it stops at the top of form. The Microline 395 and 395C printers store the top of form independently for the three standard paper feed paths.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
3. The paper will advance to the loading position. 4. Push the bail lever back and adjust the top of form (if necessary). Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 84 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.3.08 Forms Tear Off General Information This feature (when activated) will automatically advance continuous feed paper to the tear-off position after it finishes printing the last page in the document. A few seconds after the printing stops, the printer will move the paper up to the tear-off position, aligning the perforation with the serrated edge on the access cover.
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The paper will then be retracted to the next print position. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 85 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.4 CLEANING 3.4.01 General Information WARNING When cleaning the printer, power OFF the printer and detach the AC power cable from the printer and the AC outlet. Cleaning Interval Every six months or 300 hours of operation Cleaning Tools Lint free cloth Soft cloth...
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 86 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly 3.5 LUBRICATION 3.5.01 General Information When lubricating the printer, refer to the lubrication diagrams on the following pages. Each lubrication point lists a code for the type of lubricant to be used along with a code for the amount of lubricant required. These codes are defined below.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 87 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly Lubrication Points (Monochrome and Color)
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 88 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly Lubrication Points (Monochrome and Color) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 89 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly Lubrication Points (Monochrome and Color)
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 91 Service Guide ML395/395C Chapter 3 Maintenance & Disassembly Lubrication Points (Options) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business...
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Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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3. Remove the platen knob. Be sure to place it in the shipping container. 4. Pack the unit, using the materials from Step 1. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
3. Make sure the printhead is secured so it will not move during shipment. 4. Pack the unit, using the materials from Step 1. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Okidata, using one of the methods listed. Refer to the Service Center Reference Guide for information on contacting Okidata. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Example Printer Serial Number: 401A0154693 Date Code 401 (4 = year. 01 = month) Revision A Serial Number 0154693 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Okidata know. Refer to the Service Center Reference Guide for information on contacting Okidata. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Okidata can provide the best possible information. Your cooperation is greatly appreciated. Thank you for your help! Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Firmware Revision Level Description of Problem Document Name (with page number or procedure) with error or problem. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Okidata distributes updated troubleshooting information in three ways. Okilink II Faxable Facts Technical Service Bulletins Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Drivers, Product Specifications, and Service Training Information are also available. Refer to the Service Center Reference Guide for information on accessing Okilink II. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Faxable Facts. Refer to the Service Center Reference Guide for information on accessing Faxable Facts. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
The TSBs are distributed through Okilink II. Refer to the Service Center Reference Guide for information on accessing Okilink II. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
4. Has the ribbon been installed properly? 5. Is an Okidata ribbon being used? 6. Is the printhead gap correctly set? Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
A solid ALARM Lamp usually indicates a paper jam or paper-end (out of paper) condition. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Refer to Section 4.6 NO The problem occurs during printing. Refer to the RAP Index - Section 4.7 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
3. Always place the Head Gap Lever in the position appropriate for the paper that you are using. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 107 Service Guide ML395/395C Chapter 4 Failure & Repair Analysis 4.4.05 Common Problems 1. Nothing happens when the printer is powered ON. Make sure the printer is plugged in. Check the power cord connection to the printer and the outlet. If a power strip is being used, make sure the strip is powered ON.
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for a previous job. The codes will override panel or menu settings. Check the word processors manual to see if the initialization string can be modified. If so, remove any codes that interfere with the printers settings. To set the printer to ignore the reset code, follow this procedure. 1.
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Follow the normal menu procedures to set the Operator Panel Functions Item to FULL OPERATION. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 108 Service Guide ML395/395C Chapter 4 Failure & Repair Analysis 4.5 ABNORMAL OUTPUT 4.5.01 Output Samples Light Print on the Entire Page Possible Causes:...
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2. Make sure that the space belt tension is within specification. If it is not, tighten the belt. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 109 Service Guide ML395/395C Chapter 4 Failure & Repair Analysis 4.6 FAULT ALARMS 4.6.01 General Information When an error condition exists, the ALARM LAMP will flash. The operator panel is used to display printer error conditions. The type of error condition can be determined by decoding the operator panel lamps. Refer to the Alarm Codes Table in this section to identify both the error condition and the recommended corrective action for each condition.
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See RAP 05 Fan Alarm Replace Power Supply Bottom Feed Check Connection Bottom Feed Error Unit Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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4. All RAPs begin with a START statement, followed by questions or another type of statement. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Parallel Interface Problem Serial Interface Problem Data Receive Problem Alarm Light Lit Color Ribbon Shift Problems Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
YES Replace the control board. Has the problem been resolved? NO Contact Okidata Technical Support. YES End of procedure. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 113 Service Guide ML395/395C Chapter 4 Failure & Repair Analysis RAP 02: Space Error (ALARM 5B) START Is the carriage assembly binding or jammed? YES Check around the space motor mechanism for any obstructions. Then, remove the cause of the carriage jam.
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Has the problem been resolved? YES End of procedure. NO Replace the space motor. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
NO Replace the space motor. Has the problem been resolved? YES End of procedure. NO Contact Okidata Technical Support. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 115 Service Guide ML395/395C Chapter 4 Failure & Repair Analysis RAP 04: Ribbon Homing Error (ALARM 57) START Is the printer the color model? NO Is shorting plug SP3 of the control board open? NO Set it open. YES Go to A. YES Manually rotate the ribbon shift cam counterclockwise.
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NO Replace the sensor board. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
NO Replace the sensor board. Has the problem been resolved? YES End of procedure. NO Replace the bail/ribbon motor. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 117 Service Guide ML395/395C Chapter 4 Failure & Repair Analysis RAP 06: Wrong Character, Character Omission, or Dot Omission START Are cables CN2 and CN6 on the control board connected correctly? NO Connect them correctly. YES Is cable CN101 on the interface connector board connected correctly? NO Connect it correctly.
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NO Check the MENU Settings related to the interface. Baud Rate Character Format Protocol BUSY Signal output selection Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
YES Check that the ribbon feed shaft is correctly engaged with the ribbon feed roller of the ribbon cartridge. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
NO Replace the line feed motor. After replacing the line feed motor, adjust the belt tension. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
YES Replace the operator panel. Has the problem been resolved? YES End of procedure. NO Replace the control board. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
YES Are you using a parallel interface? YES Refer to RAP 10B. NO Refer to RAP 10C. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
1. Replace the interface connector board. 2. Replace the cable connected to CN6 on the control board. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
1. Replace the interface connector board. 2. Replace the cable connected to CN6 on the control board. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 124 Service Guide ML395/395C Chapter 4 Failure & Repair Analysis RAP 10D: Data Receive Failure (Alarm Light Lit) START Remove the upper cover. Press and hold the cover open microswitch while powering ON the printer. Does the alarm lamp come on? NO Perform the operations listed below.
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YES Replace the control board. Has the problem been resolved? YES End of procedure. NO Contact Okidata Technical Support. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 125 Service Guide ML395/395C Chapter 4 Failure & Repair Analysis RAP 11: Color Ribbon Shift Problem START Does the ribbon shift mechanism operate properly? NO Go to A. YES Is BLACK RIBBON set on the menu? NO Go to B. YES Set another color.
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NO Correct the installation or replace the defective assembly. Has the problem been resolved? YES End of procedure. NO Replace the control board. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 126 Service Guide ML395/395C Chapter 4 Failure & Repair Analysis 4.8 PRINTER TESTS 4.8.01 Rolling ASCII Print Test General Information The Rolling ASCII Print Test is a continuous printout of all 96 ASCII characters in a rolling pattern. The type style set in the printer menu will be utilized. Use the Rolling ASCII Test to check the items listed below.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 127 Service Guide ML395/395C Chapter 4 Failure & Repair Analysis 4.8.02 Font Test General Information This test will print samples of these fonts. LQ - ROMAN 10 cpi, LQ - SWISS 10 cpi, LQ - COURIER 10 cpi,12 cpi, 15 cpi, 17.1 cpi, 20 cpi LQ - ORATOR 10 cpi, LQ - 12 cpi UTILITY - 10 cpi, 12 cpi, 15 cpi...
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 128 Service Guide ML395/395C Chapter 4 Failure & Repair Analysis 4.8.03 Serial Interface - Loopback Test NOTE: In order to run this test, a serial loopback test connector must be attached to the printers serial port. Procedure 1. Place the printer in the Serial Diagnostic Mode Set the DIAGNOSTIC TEST menu item to YES.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
7. Send data to the printer. 8. To exit Hex Dump Mode, power OFF the printer. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
The following resistance charts are included in this section. Printhead Resistance Line Feed Motor Resistance Space Motor Resistance Ribbon Motor Resistance Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 131 Service Guide ML395/395C Chapter 4 Failure & Repair Analysis 4.9.02 Printhead Resistance Check The resistance of each coil should be about 4.5 ohms.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
4.9.03 Line Feed Motor Resistance Check The resistance of each coil should be about 5.6 ohms. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
4.9.04 Space Motor Resistance Check The resistance of the motor should be about 11.4 ohms. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
4.9.05 Ribbon Motor Resistance Check The resistance of each coil should be about 34 ohms Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Switches Test Points Where an item is not applicable, the word NONE will be listed. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 136 Service Guide ML395/395C Chapter A Board Diagrams A.2 INDEX TO CHARTS Description Board Designation Section Main Controller Board TFCB-1,2 A.2.01 Power Supply Board A.2.02 Interface Board TFIF A.2.03 Sensor Board LQEW A.2.04 Operator Panel Board TFOP A.2.05...
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 137 Service Guide ML395/395C Chapter A Board Diagrams A.2.01 Main Controller Board (TFCB) Firmware Q6: Program ROM of Master MPU Q7: Character Generator ROM Q17: Program ROM of Slave MPU Fuses F1 2.0 Amp 125V. Protects the +38 vdc circuit Jumpers Hard wired A Side: indicates that the Font ROM is masked within the CPU (Q-11).
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Check both ends of C9. -8 vdc Serial interface line voltage. Check both ends of C8. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 138 Service Manual for the ML395/395C Chapter A Board Diagrams Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 139 Service Guide ML395/395C Chapter A Board Diagrams A.2.02 Power Supply Board (POW) Firmware NONE Fuses F1 10.0 Amp 125V : AC line fuse Jumpers NONE Sensors NONE Switches NONE Test Points + 38 vdc: Check CN1 Pin 6 + 8 vdc: Check CN2 Pin 6 - 8 vdc: Check CN2 Pin 7 + 5 vdc: Check CN2 Pin 4...
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 140 Service Guide ML395/395C Chapter A Board Diagrams A.2.03 Interface Board (TFIF) Firmware NONE Fuses NONE Jumpers SP101 A Side - Auto Feed XT signal of Centronics I/F valid B Side - Auto Feed XT signal of Centronics I/F invalid SP102 A Side - I-Prime signal of Centronics I/F is invalid B Side - I-Prime signal of Centronics I/F is valid...
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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A Side - I-Prime signal of Centronics I/F is invalid B Side - I-Prime signal of Centronics I/F is valid per Don Deswert Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 142 Service Manual for the ML395/395C Chapter A Board Diagrams Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 143 Service Guide ML395/395C Chapter A Board Diagrams A.2.04 Sensor Board (LQEW) Firmware NONE Fuses NONE Jumpers NONE Sensors Bottom Paper Sensor (BES) Bail Arm Sensor (BHS) Ribbon Shift Sensor (RHS ) Located on sensor board in color model ONLY CN1 Connector for Cut-Sheet Paper Photosensor The Cut-Sheet Paper Photosensor is located on the Paper Pressure Guide Switches...
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 144 Service Guide ML395/395C Chapter A Board Diagrams A.2.05 Operator Panel (TFOP) Firmware NONE Fuses NONE Jumpers NONE Sensors NONE Switches 10 contact switches which control the following functions. Select/Deselect (SEL) Line Feed (LF) Form Feed (FF) Top of Form Set/ Park (TOF) Quite Mode Select (QU) Print Quality (PQ) Character Pitch (CP)
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Format The format for this appendix is a series of tables with diagrams. The tables contain the item reference number, the Okidata and Oki-Japan (Oki-J) part numbers, the part description, a comments section, and the disassembly procedure. Items with the comments RSPL (Recommended Spare Parts List), Consumable, Document, or Option are available from Okidata.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 146 Service Guide ML395/395C Chapter B Illustrated Parts Listing B.1.02 Definition of Terms Assemblies Assemblies are parts grouped under a single description and/or part number. Generally, individual items in an assembly are not available from Okidata. Assemblies are surrounded by broken line boxes in the diagrams. Assemblies will say "Includes xx xx"...
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This part is used exclusively by the Microline 395 printer. 395C This part is used exclusively by the Microline 395C Printer. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 147 Service Guide ML395/395C Chapter B Illustrated Parts Listing B.1.03 Parts Ordering Information Service Center Reference Guide When a technician has successfully completed a Service Training Course for a product and the Dealer has become Service Authorized, an information package is provided to the Dealer. The Okidata Service Center Reference Guide outlines the following items.
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Use this Appendix, Okilink II, Faxable Facts, or contact Okidata Technical Support to find the correct part number. Refer to the Service Center Reference Guide for information on contacting Okidata. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Bottom Push Tractor [BTF](Option) B.2.15 BTF Pull-Up Roller Assembly (Option) B.2.16 Consumables B.2.17 Packing Materials B.2.18 Documentation B.2.19 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Chapter B Illustrated Parts Listing B.2.01 Upper Cover Assembly Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure 50212441 Cover: Middle RSPL 3.2.04 2PA4016-4723G41...
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50215703 Cover: Access RSPL 3.2.04 1PA4049-5837G3 (ML395 Color) 50215801 Cover: Rear RSPL 3.2.04 1PA4094-5841G1 (Assembly) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 150 Service Guide ML395/395C Chapter B Illustrated Parts Listing B.2.02 Printer Unit General Assembly Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information.
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Power Supply Option RSPL 3.2.23 4YB4049-1278P2 Assembly (220/240V) 56614101 Cord: Power RSPL 3.2.23 4YS4011-6295G1 Connection (9 Pin) 56614801 Cord: Power RSPL 3.2.23 4YS4011-6253G3 Connection (13 pin) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business...
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Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Chapter B Illustrated Parts Listing B.2.03 Operator Panel Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Description Item Okidata P/N Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure 55071701 PCB: TFOP Op RSPL 3.2.05 4YA4050-3106G1...
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56212601 Switch: Interlock RSPL 3.2.05 3YX4043-4228G1 (Assembly) 56628403 Cable: OP (ML395) RSPL 3.2.05 4LP-5466-37 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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B.2.04 Carriage Assembly (Black and White) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure 53055901 Guide: Ribbon RSPL 3.2.02...
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RSPL 3.2.15 4PB4044-1492P3 (Space) 50057601 Carriage Assembly 3.2.19 2YX4043-2610G3 (Black) Spacer: Round 3.2.19 Spacer 3.2.19 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Chapter B Illustrated Parts Listing B.2.05 Carriage Assembly (Color) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Disassembly Comments Oki-J P/N Procedure Refer to B.1.02 53056002 Guide: Ribbon RSPL 3.2.26 3PP4043-2477P2...
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4PP4043-2776G1 (Color) 53479001 Lever: Roller (Color) RSPL 3.2.25 4PP4043-2741G1 50605701 Ribbon Guide Post 3.2.26 (Color) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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B.2.06 Printer Unit - Black and White (1 of 3) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure Bottom Rear Guide 3PB4043-4227P1 Bottom Guide 3PB4043-4357P1...
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3.2.18 3PP4043-2509P1 53478502 Bail Arm (Right) RSPL 3.2.18 3PP4043-2510P1 56509501 Fan: Cooling RSPL 3.2.16 4YX4043-4219G1 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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B.2.07 Printer Unit - Black and White (2 of 3) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure 50057601 Carriage Assembly 3.2.19 2YX4043-2610G3...
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RSPL 3.2.21 3PP4043-2505P2 (Adj Bracket) 56209901 Switch: Micro (Adj & RSPL 3.2.21 4YX4043-2784G1 Release Lever) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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B.2.08 Printer Unit - Black and White (3 of 3) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Procedure Refer to B.1.02 50054501 Tractor: Push (Left) RSPL 3.2.22...
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3.2.22 4PP4043-2457P1 51214701 Cam: Bail Open RSPL 3.2.27 3PP4043-2764P1 (Black) 50512923 Rubber Grommet (in base) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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B.2.09 Printer Unit - Color (1 of 3) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure Bottom Rear Guide 3PB4043-4227P1 Bottom Guide 3PB4043-4357P1...
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56506301 Motor: Step (Bail RSPL 3.2.17 3PB4043-2601P1 Arm) Assembly 56509501 Fan: Cooling RSPL 3.2.16 4YX4043-4219G1 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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B.2.10 Printer Unit - Color (2 of 3) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure 50054401 Assembly: Indicator RSPL 3.2.18...
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4PP4043-2458P1 Lever) 53478706 Lever: Release RSPL 3.2.20 3PP4043-2459P6 55034801 Sensor: Cut-Sheet RSPL 3.2.20 4YX4043-2576G1 Paper-End Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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B.2.11 Printer Unit - Color (3 of 3) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure 53068602 Indicator: PH Gap RSPL 3.2.21...
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2PP4043-3325P1 (Color) 50054701 Lever: Shift Cam RSPL 3.2.29 4PA4043-2710G1 (Color) 50512923 Rubber Grommet (in base) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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B.2.12 Cables and Connectors Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Procedure Refer to B.1.02 56609701 Cord: AC 120V RSPL 3.2.01 3YS4011-1315P1...
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RSPL 3.2.23 4YS4011-6295G1 Connection (9 Pin) 56614801 Cord: Power RSPL 3.2.23 4YS4011-6253G3 Connection (13 pin) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 161 Service Guide ML395/395C Chapter B Illustrated Parts Listing B.2.13 Options Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information.
Cut-Sheet Feeder Option Single Bin CSF 30001 70010701 Cut-Sheet Feeder Option Dual Bin CSF 30002 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 162 Service Guide ML395/395C Chapter B Illustrated Parts Listing B.2.14 Pull Tractor Assembly (Option) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information.
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Cut-Sheet Feeder Option Single Bin CSF 30001 70010701 Cut-Sheet Feeder Option Dual Bin CSF 30002 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 163 Service Guide ML395/395C Chapter B Illustrated Parts Listing B.2.15 Bottom Tractor Feed Unit (Push) [BTF] (Option) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information.
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3.2.37 4PA4043-2685G2 NOTE: The Pull-Up Roller Assembly is part of the Bottom Push Tractor Unit. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 164 Service Guide ML395/395C Chapter B Illustrated Parts Listing B.2.16 BTF Pull-Up Roller Assembly (Option) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information.
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(Pull Tractor) BTF NOTE: The Pull-Up Roller Assembly is part of the Bottom Push Tractor Unit. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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(Black) Nylon 52103801 Ribbon Cartridge Consumable 3.2.01 (Black) Film 52103701 Ribbon Cartridge Consumable 3.2.01 (Color) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Chapter B Illustrated Parts Listing B.2.18 Packing Materials Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure 53528901 Foam: End Cap RSPL Right 53528902...
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53532002 Box: Spare RSPL (PM3410/393/395) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Chapter B Illustrated Parts Listing B.2.19 Documentation Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to B.1.02 Procedure 58231601 Kit: ML395/395C Serv Document Train 58231602...
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58067201 ABCD Warranty Claim Document Forms (Pkg of 20) 58052401 Warranty Summary Document Forms (Pkg of 20) Printer Drivers Refer to Okilink Product Updates Document Refer to Okilink Recommended Spare Document Refer to Parts List Okilink Software Refer to Okilink Technical Service Document Refer to Bulletins...
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57519902 Video: ML395/395C Service Training 52065004 Label: ML395/395C Video 58094502 ML395/395C Sheet: Read Me 1st Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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