Image quality troubleshooting
Printer-related troubleshooting
First, get a printout as a base, and then follow the symptom table to identify the possible failing FRUs.
Image quality symptoms
Faint print (low contrast)—
•
Blank print (no print)—
•
Solid black—
•
Vertical lines and bands (process direction)—
•
page
2-267.
Horizontal white stripes or bands (side-to-side
•
side direction)" on page 2-268
•
Vertical stripes (process direction)—
Horizontal stripes (side-to-side)—
•
Partial lack—
•
Spots—
•
"Spots" on page
After image (ghosting)—
•
•
Background fog—
Paper
skew—"Paper skew" on page
•
Media damage—
•
No
fuse—"No fuse" on page
•
Color
misregistration—"Color misregistration" on page
•
•
Deletions—"Deletions" on page
High frequency
•
When horizontal lines and/or spots occur periodically, it is possibly caused by a particular roll. In this case,
measure the interval on the print test, and check the relation to the roll in the printer. The interval does not
necessarily match the circumference of the roll.
"Faint print (Low contrast)" on page
"Blank print (no print)" on page
"Solid black" on page
2-266.
"Vertical stripes (process direction)" on page
"Horizontal stripes (side to side direction)" on page
"Partial lack" on page
2-273.
2-274.
"After image (ghosting)" on page
"Background fog" on page
2-279.
"Media damage" on page
2-282.
2-284.
bands—"High frequency bands" on page
2-262.
2-264.
"Vertical lines and bands (process direction)" on
direction)—"Horizontal white stripes or bands (side-to-
2-276.
2-277.
2-280.
2-283.
2-285.
7558-xxx
2-270.
2-271.
Diagnostic information
2-261
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