Fi System Troubleshooting; Customer Complaint Analysis - Suzuki GSX-R750 Service Manual

4-30 FI SYSTEM AND INTAKE AIR SYSTEM

FI SYSTEM TROUBLESHOOTING

CUSTOMER COMPLAINT ANALYSIS

Record details of the problem (failure, complaint) and how it occurred as described by the customer. For this
purpose, use of such an inspection form will facilitate collecting information to the point required for proper
analysis and diagnosis.
EXAMPLE: CUSTOMER PROBLEM INSPECTION FORM
User name:
Date of issue:
Malfunction indicator
lamp condition (LED)
Malfunction
display/code (LCD)
Difficult Starting
No cranking
No initial combustion
No combustion
Poor starting at
( cold warm
Other
––––––––––––
Poor Idling
Poor fast Idle
Abnormal idling speed
( High Low) (
Unstable
Hunting ( r/min. to
Other
––––––––––––
OTHERS:
MOTORCYCLE/ENVIRONMENTAL CONDITION WHEN PROBLEM OCCURS
Weather Fair
Temperature Hot
Frequency Always
Under certain condition
Road Urban
Tarmacadam
Engine Cold
condition Immediately after start
Motorcycle During driving:
condition Right hand corner
At stop
Other
NOTE:
The above form is a standard sample. It should be modified according to conditions characteristic of each
market.
Model:
Date Reg.
Always ON Sometimes ON
User mode: No display
Dealer mode: No code
PROBLEM SYMPTOMS
always)
r/min)
r/min)
Environmental condition
Cloudy Rain
Warm Cool Cold (
Sometimes (
Suburb Highway
Gravel
Motorcycle condition
Warming up phase
Racing without load
Constant speed
Left hand corner
Motorcycle speed when problem occurs (
––––––––––––
VIN:
Date of problem:
Always OFF
Malfunction display (
Malfunction code (
Poor Driveability
Hesitation on acceleration
Back fire/ After fire
Lack of power
Surging
Abnormal knocking
Other
––––––––––––
Engine Stall when
Immediately after start
Throttle valve is opened
Throttle valve is closed
Load is applied
Other
Snow Always Other
°F/ °C)
times/ day, month)
Mountainous (
Other
Warmed up Always
Engine speed (
Accelerating
When shifting (Gear position
Mileage:
Good condition
)
)
Always
Only once
Uphill Downhill)
Other at starting
r/min)
Decelerating
km/h, Mile/h)
)