Miscellaneous Issues - Overland Storage SnapServer Administrator's Manual

SnapServer 7.0 Administrator's Guide
is missing a forward slash (/) in the command, which will return an Access Denied message.
The correct syntax should be the following:
mount 192.168.32.124:/SHARE1 /mnt
NOTE: The share name is case-sensitive.
You Cannot Log in as Root to the SnapServer
GuardianOS allows you to log in as root over SMB. If this operation has failed or you have
trouble logging in, be sure that you have enabled root login in the Network > Windows/SMB
page. Also note that the root account password is tied to the admin account password. If you
cannot log in as root, change the password for the admin account on the Network >
Windows/SMB
You Are Unable to See Your Domain Users When Trying to Set Up Windows Security
Permissions on File Folders
The SnapServer (GuardianOS) has joined the Active Directory domain properly, and you
can see the domain users when you set Share permissions from the browser-based Web
Management Interface.
Make sure the Windows client (PC) you are trying to set permissions from is assigned a
valid DNS server. You can check your Windows client using the
command prompt.

Miscellaneous Issues

These are some miscellaneous issues you may encounter when using your SnapServer.
Backup Applications:
You Backed Up Your Snapshot Share, Are Now Attempting to Restore It, and the
Operation Fails
A snapshot share is read-only. You can restore the data to a read-write accessible share.
Other Issues:
A Problem Occurred While Booting. The System is Offline and the Status LED is Blinking
Amber and Green
The SnapServer has booted into Maintenance (Recovery) Mode. This may be due to a boot
failure in the previous boot attempt. Try booting again. If the server still returns to
Maintenance Mode, call Technical Support.
Power to the SnapServer Is Unexpectedly Cut Off Due to a Power Outage
Overland Storage recommends that you use an uninterruptible power supply (UPS) with
the SnapServer. If you did not have a UPS attached to the server at the time of the power
outage, do the following:
1. Remove the power cables.
10400317-001 10/2011
page. Use the admin password to log in as root.
©2010-11 Overland Storage, Inc.
C – Troubleshooting SnapServers
command from a
ipconfig
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