Canon imageRunner 2220i User Manual page 382

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Cause4
: If you are sending a file, are the user name and password correct?
Remedy : Check the user name and password, and send the file again.
Cause5
: For sending documents by fax, is the type of telephone line set correctly?
Remedy : Check the type of telephone line that is set. (See "Selecting the Type of
Telephone Line (Tel Line Type)," on p. 1-11.)
Cause6
: If you send documents by fax using a subaddress, did you set the selected
subaddress and password correctly?
Remedy : Check the subaddress and password.
Cause7
: Has trouble occurred in the recipient's machine?
Remedy : Check to ensure that the recipient's machine can receive documents. If it
cannot, check to see if it is switched OFF, is out of recording paper, or has
insufficient available memory.
Memory is full.
Cause
: Are unwanted documents stored in memory?
Remedy : Check the TX Document and RX Document memory, and erase unwanted
documents or error documents from memory.
There are vertical lines in the documents printed by the recipient's machine.
Cause
: Is the platen glass clean?
Remedy : Use the Copy Function to make a copy of the document, and check for streaks.
If streaks appear, clean the platen glass. (See Chapter 5, "Routine
Maintenance," in the Reference Guide.)
The density of the documents received in the recipient's machine is too light.
Cause
: Did you send the documents with the Scanning Exposure set towards a lighter
and the Image Quality set to 'Photo'?
Remedy : Make the Scanning Exposure darker and set the Image Quality to 'Text' before
sending the document. (See "Scanning Exposure," on p. 1-98.)
When Problems Occur
5
5-3

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