Setting Message Notification Retries - Altigen MaxACD Administrator Manual

Chapter 6: Voice Mail Configuration
Figure 6-1. Voice Mail Configuration, Messaging tab

Setting Message Notification Retries

When a message is sent to a user's voice mailbox and outcall notification is configured,
the system will try to call a phone number, pager, or an extension to deliver notification.
You can set the retry setting for the notification as follows:
Parameter
Maximum Retry
Count
Retry Interval in
Minutes
60
MaxACD Administrator Manual
Description
Can be between 0 and 16. This is the number of times the
system will try to deliver a voice message notification after the
original attempt. For example, 5 retries means five tries after
the original, or 6 total attempts.
The number of minutes between retry attempts. Five minutes
is the minimum and 60 minutes is the maximum interval
allowed. Choices are in 5-minute increments. The default is 5
minutes.