Page 1 Multifunction Digital Copier d-Color MF4003/MF3303 Service Manual - Version 2.0 Code: Y119930-3...
Page 3: Product Name
2.1 Description items in this Service Manual ..........................A-3 2.2 Description items for safety and important warning items .......................A-3 3. SAFETY WARNINGS ...............................A-4 3.1 MODIFICATIONS NOT AUTHORIZED BY OLIVETTI......................A-4 3.1.1 Actions requiring special attention..........................A-4 3.2 POWER PLUG SELECTION ..............................A-5 3.2.1 Power Cord Set or Power Plug............................A-5 3.3 CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE ....................A-7...
Page 4 2.5 IMAGE CREATION PROCESS ............................C-14 2.6 IMAGE FORMING CONTROL.............................. C-15 2.7 Process speed ..................................C-15 D SERVICE TOOL ..........................D-1 1. d-Color MF4003/MF3303 ............................D-1 2. Utility tool ..................................D-2 2.1 IC card information setting tool of card reader........................D-2 2.1.1 Outline ....................................D-2 2.1.2 IC card information setting procedures...........................D-2...
Page 5 2.2 Fusing unit ....................................F-3 2.2.1 Reason for prohibition ..............................F-3 3. Disassembly/assembly warning/caution items ......................F-4 3.1 Removal/installing of PWBs..............................F-4 4. d-Color MF4003/MF3303 ............................F-5 4.1 Exterior parts ...................................F-5 4.1.1 Front door ..................................F-5 4.1.2 Left cover..................................F-5 4.1.3 Rear cover ..................................F-5 4.1.4 Exit cover..................................
Page 6 11.5 Exhaust fan/2 (FM2) ................................F-67 11.6 Exhaust fan/3 (FM3) ................................F-68 G MECHANICAL ADJUSTMENT ...................... G-1 1. d-Color MF4003/MF3303 ............................G-1 1.1 Adjusting CIS reading start position............................G-1 1.2 Skew Adj....................................G-2 1.3 Adjusting original reading start position ..........................G-2 H UTILITY MODE ..........................H-1...
Page 7 6.1 Outline ....................................H-11 6.2 Maintenance ..................................H-11 6.3 System Settings..................................H-12 6.3.1 Machine Setting................................H-12 6.3.2 Register Support Information............................H-12 6.3.3 Reset Settings ................................H-12 6.3.4 User Box Settings.................................H-12 6.3.5 URL Document Management Setting...........................H-13 6.3.6 Standard Size Setting..............................H-13 6.3.7 Stamp Settings ................................H-13 6.3.8 Blank Page Print Settings.............................H-13 6.3.9 Job Priority Operation Settings.............................H-13 6.3.10 System Connection Setting ............................H-13...
Page 8 12.2 System Settings...................................H-34 12.2.1 Voice Guidance Settings ............................H-34 12.3 Security....................................H-34 12.3.1 ProhibitFunctions................................H-34 12.3.2 Enhanced Security Mode ............................H-35 12.3.3 Image Log Transfer Settings ............................H-37 12.3.4 Driver Password Encryption Setting ...........................H-37 12.3.5 Quick Security Setting ..............................H-38 12.4 User Authentication/Account Track .............................H-39 12.4.1 Authentication Device Settings...........................H-39 12.5 Network ....................................H-40 12.5.1 Network Fax Setting ..............................H-40 12.5.2 IWS Settings................................H-41...
Page 9 7.10 Grad/Dev AC Bias V Selection ............................. I-18 7.11 Manual Toner Add ................................I-18 8. CS Remote ................................I-19 8.1 Remote Care ..................................I-19 8.1.1 Outline ................................... I-19 8.1.2 Setting up ..................................I-19 8.1.3 Setup confirmation................................. I-20 8.1.4 Calling the maintenance ..............................I-20 8.1.5 Calling the center from the administrator........................
Page 10 10.5.2 SW No.025 .................................. I-45 10.5.3 SW No.033 .................................. I-45 10.5.4 SW No.049 .................................. I-45 10.5.5 SW No.051 .................................. I-46 10.5.6 SW No.069 .................................. I-46 10.5.7 SW No.070 .................................. I-46 10.5.8 SW No.072 .................................. I-46 10.5.9 SW No.121 .................................. I-46 10.5.10 SW No.124 .................................I-46 10.5.11 SW No.135 .................................I-47 10.5.12 SW No.143 .................................I-47...
Page 11 12.1 Individual list print output ..............................I-62 12.2 Batch list CSV output................................I-62 13. State Confirmation ..............................I-64 13.1 Sensor Check ..................................I-64 13.1.1 d-Color MF4003/MF3303 ............................. I-64 13.2 Table Number..................................I-64 13.3 Level History 1..................................I-65 13.4 Level History 2..................................I-65 13.5 Temp.
Page 12 16.11.1 Job setting ..................................I-91 16.11.2 Function setting ................................I-95 16.11.3 Report setting ................................I-99 16.11.4 Panel settings ................................I-101 16.12 Function parameter list (for separate line)........................I-104 16.12.1 Function setting 1 ..............................I-104 16.12.2 Function setting 2 ..............................I-107 16.12.3 Function setting 3 ..............................I-109 16.12.4 Function setting 4 ..............................I-111 16.12.5 Function setting 5 ..............................I-114 16.12.6 Fax capacity setting..............................I-117 16.12.7 HP setting .................................I-119...
Page 13 1.6.5 Request Code................................J-16 1.6.6 List ....................................J-16 1.6.7 Function List ................................. J-16 1.7 Manage OpenAPI Authentication ............................J-16 1.8 WebDAV Server Setting ................................ J-16 2. ENHANCED SECURITY ............................J-18 2.1 Outline ....................................J-18 2.2 CE Password ..................................J-18 2.3 Administrator Password................................. J-18 2.4 Administrator Feature Level..............................
Page 14 1.9.7 99-05 .................................... L-13 1.9.8 99-06 .................................... L-14 1.9.9 99-07 .................................... L-14 1.10 Sensor layout..................................L-15 1.10.1 d-Color MF4003/MF3303............................L-15 2. MALFUNCTION CODE ............................L-16 2.1 Display procedure.................................. L-16 2.2 List of the malfunction code ..............................L-16 2.3 S-1 ......................................L-16 2.4 P-5 ......................................
Page 15 3.9 C3### ....................................L-36 3.9.1 C3201, C3202 ................................L-36 3.9.2 C3425 ................................... L-36 3.9.3 C3722, C3725, C3726..............................L-36 3.9.4 C3731 ................................... L-37 3.9.5 C3825, C3826 ................................L-37 3.9.6 C3922, C3925, C3926..............................L-38 3.9.7 C392B................................... L-38 3.10 C4### ....................................L-38 3.10.1 C4091 ..................................L-38 3.10.2 C40A2, C40A3, C40A4, C40A5, C40A6, C40C3, C40C5 ..................
Page 16 3.14.4 C8403 ..................................L-55 3.15 C9### ....................................L-55 3.15.1 C9401, C9402 ................................L-55 3.15.2 C9403, C9404 ................................L-55 3.15.3 C9701 ..................................L-56 3.15.4 C9702 ..................................L-56 3.16 CA###....................................L-56 3.16.1 CA051, CA052, CA053............................... L-56 3.17 CC### ....................................L-57 3.17.1 CC002 ..................................L-57 3.17.2 CC151 ..................................
Page 17 3.19.10 CED01 ..................................L-72 3.19.11 CEEE1, CEEE3 .................................L-72 3.19.12 CEEE2..................................L-72 3.20 CF### (Abort code) ................................L-73 3.20.1 CFA1# ..................................L-73 3.20.2 CFB0# - CFB3# ................................L-73 3.20.3 CFBC# - CFC2# ................................. L-73 3.20.4 CFD7# - CFDA# ................................. L-74 3.20.5 CFE3# - CFE6# ................................L-74 3.20.6 CFEF# - CFF2# ................................
Page 18 8.1.4 4###....................................L-94 8.2 When connecting by http ............................... L-94 8.2.1 0###....................................L-94 8.2.2 1###....................................L-94 8.2.3 2###....................................L-94 8.2.4 3###....................................L-95 8.2.5 4###....................................L-95 8.2.6 5###....................................L-95 8.2.7 6###....................................L-95 8.2.8 7###....................................L-95 9. FAX TROUBLE CODE ............................L-96 9.1 The error in the transmission/reception system........................
Page 19 16.3.24 Abnormal image ..............................L-153 17. IC PROTECTOR..............................L-154 17.1 Outline ....................................L-154 17.2 IC protector list .................................. L-154 17.2.1 d-Color MF4003/MF3303 ............................L-154 17.2.2 PF-P20/PF-P21 ................................ L-155 17.2.3 UK-P19 ..................................L-156 M PARTS/CONNECTOR LAYOUT DRAWING................. M-1 1. PARTS LAYOUT DRAWING ........................... M-1 1.1 d-Color MF4003/MF3303 ................................M-1...
Page 20 2.1.4 EK-P09 ..................................M-13 2.1.5 UK-P19 ..................................M-13 2.1.6 CU-202 ..................................M-14 2.2 RELAY CONNECTOR LAYOUT DRAWING ........................M-14 2.2.1 d-Color MF4003/MF3303 ............................. M-14 N TIMING CHART..........................N-1 1. d-Color MF4003/MF3303 ............................N-1 1.1 Timing chart when the main power switch is turned ON......................N-1 O WIRING DIAGRAM ........................
Page 21 1.13.2 Drive ...................................P-46 1.13.3 Operation..................................P-46 1.14 DUPLEX SECTION ................................P-51 1.14.1 Configuration ................................P-51 1.14.2 Drive ...................................P-52 1.14.3 Operation..................................P-52 1.15 PAPER EXIT / REVERSE SECTION ..........................P-55 1.15.1 Configuration ................................P-55 1.15.2 Drive ...................................P-56 1.15.3 Operation..................................P-56 1.16 IMAGE STABILIZATION CONTROL...........................P-57 1.16.1 Overview..................................P-57 1.16.2 Description of control..............................P-58 1.16.3 Control contents .................................P-59 1.17 POWER SUPPLY SECTION...............................P-62 1.17.1 Main power switch ..............................P-62...
Page 22 8. FK-517 ..................................P-86 8.1 COMMUNICATION CONTROL .............................P-86 8.1.1 FIF bits of DIS, DTC and DCS............................P-86 8.1.2 Modem fallback sequence............................P-94 8.1.3 V8/V34 sequence .................................P-94 8.2 FUNCTION ..................................P-102 8.2.1 Telephone function ..............................P-102 8.2.2 F-code ..................................P-103 8.2.3 Transmission function..............................P-107 8.2.4 Reception function..............................P-107 9. CU-202 .................................P-110 9.1 CONFIGURATION................................P-110 9.1.1 Configuration ................................P-110 9.1.2 Unit internal configuration............................P-110...
Page 23 MF4003/MF3303 A SAFETY AND IMPORTANT WARNING ITEMS A SAFETY AND IMPORTANT WARNING ITEMS Read carefully the safety and important warning items described below to understand them before doing service work. Y119930-3 Service Manual...
Page 24 1. IMPORTANT NOTICE ▪ Because of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, OLIVETTI (hereafter called OLI) strongly recommends that all servicing be performed only by OLI-trained service technicians.
Page 25 A SAFETY AND IMPORTANT WARNING ITEMS > 2. DESCRIPTION ITEMS FOR d-Color MF4003/MF3303 DANGER, WARNING AND CAUTION 2. DESCRIPTION ITEMS FOR DANGER, WARNING AND CAUTION 2.1 Description items in this Service Manual In this Service Manual, each of three expressions “ DANGER”, “ WARNING”, and “...
Page 26 3. SAFETY WARNINGS 3.1 MODIFICATIONS NOT AUTHORIZED BY OLIVETTI OLIVETTI brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network. Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors.
Page 27 MF4003/MF3303 A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS WARNING ▪ Do not disable safety functions (for example, interlocks and safety circuits). Safety devices become inoperative, resulting in fire from high heat, electric shock, or injury. 3.2 POWER PLUG SELECTION In some countries or areas, the power plug provided with the product may not fit the wall outlet used in the area.
Page 28 MF4003/MF3303 A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS WARNING ▪ Attach power plug which meets the following criteria: • having configuration intended for the connection to wall outlet appropriate for the product’s rated voltage and current, •...
Page 29 A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS 3.3 CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE OLIVETTI brand products are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and customer engineer (hereafter called the CE) from the risk of injury.
Page 30 MF4003/MF3303 A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS WARNING ▪ Do not use any conversion plug adapter even if the power plug shape does not match your wall outlet. The shapes of the power plug and the wall outlet are set according to the voltage and allowable current.
Page 31 MF4003/MF3303 A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS WARNING ▪ Make sure of correct ground connection. If the grounding wire is connected to an inappropriate part, there is a risk of explosion or electric shock. Do not connect...
Page 32 MF4003/MF3303 A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS WARNING ▪ Do not allow the power cord to be stepped on or pinched. Overheating may occur there, leading to a risk of fire. ▪ Check whether the power cord is damaged.
Page 33 MF4003/MF3303 A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS WARNING ▪ When an extension cord is required, use one that meets the rated current, rated voltage, and the relevant safety standards of the country. Current that can be passed through the...
Page 34 MF4003/MF3303 A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS (2) When not Using the Product for a long time WARNING ▪ When the product is not to be used for an extended period of time (for holidays, for...
Page 35 MF4003/MF3303 A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS 3.3.3 After Service (1) Inspection before Servicing WARNING ▪ Before conducting an inspection, read all relevant documentation (service manual, technical notices, etc.) and proceed with the inspection following the prescribed procedure...
Page 36 MF4003/MF3303 A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS CAUTION ▪ Do not leave the machine unattended during transportation, installation, and/or inspection. If the machine is left unattended, face protrusions toward the wall or take other necessary precautions to prevent a user or...
Page 37 MF4003/MF3303 A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS CAUTION ▪ Do not keep gazing at a lamp light during the service procedure with the product powered Eyestrain may result. (3) Safety Checkpoints WARNING ▪ When a product fault is reported from a user, check parts and repair the fault appropriately with safety in mind.
Page 38 MF4003/MF3303 A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS WARNING ▪ Check the external covers and frame for possible sharp edges, burrs, and damage. They can be a cause of injury during use or servicing. ▪ When accessing a hard-to-view or narrow spot, be careful about sharp edges and burrs on the frame and parts.
Page 39 MF4003/MF3303 A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS WARNING ▪ Check the interlock switch and actuator for loosening and check whether the interlock functions properly. If the interlock does not function, you may receive an electric shock or be injured when you insert your hand in the product (e.g., for clearing paper jam).
Page 40 MF4003/MF3303 A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS CAUTION ▪ Carefully remove all toner remnants and dust from electrical parts and electrode units such as a charging corona unit. Toner remnants and dust may lead to product failure and/or the risk of fire.
Page 41 MF4003/MF3303 A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS 3.4 Used Batteries Precautions 3.4.1 ALL Areas CAUTION Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.
Page 42 MF4003/MF3303 A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS 3.5 Laser Safety 3.5.1 Laser Safety This is a digital machine certified as a Class 1 laser product. There is no possibility of danger from a laser, provided the machine is serviced according to the instruction in this manual.
Page 43 MF4003/MF3303 A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS semiconductor laser Maximum power of the laser diode 25 mW Wavelength 770 to 800 nm (2) All Areas WARNING Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure.
Page 44 MF4003/MF3303 A SAFETY AND IMPORTANT WARNING ITEMS > 3. SAFETY WARNINGS 3.5.5 PRECAUTIONS FOR HANDLING THE LASER EQUIPMENT ▪ Be sure to unplug the power cord whenever performing a service job in the laser beam path (around the PH unit).
Page 45 A SAFETY AND IMPORTANT WARNING ITEMS > 4. WARNING INDICATIONS ON d-Color MF4003/MF3303 THE MACHINE 4. WARNING INDICATIONS ON THE MACHINE Caution labels shown are attached in some areas on/in the machine. When accessing these areas for maintenance, repair, or adjustment, special care should be taken to avoid burns and electric shock.
Page 46 A SAFETY AND IMPORTANT WARNING ITEMS > 4. WARNING INDICATIONS ON d-Color MF4003/MF3303 THE MACHINE 4.2 Warning indications on the boards Service Manual Y119930-3 A-24...
Page 47 A SAFETY AND IMPORTANT WARNING ITEMS > 5. MEASURES TO TAKE IN CASE d-Color MF4003/MF3303 OF AN ACCIDENT 5. MEASURES TO TAKE IN CASE OF AN ACCIDENT 1. If an accident has occurred, the distributor who has been notified first must immediately take emergency measures to provide relief to affected persons and to prevent further damage.
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Page 49 B NOTATION OF THE CONTENTS > 1. PRECAUTION ON HANDLING THIS d-Color MF4003/MF3303 MANUAL B NOTATION OF THE CONTENTS 1. PRECAUTION ON HANDLING THIS MANUAL CAUTION ▪ Use of this manual should be strictly supervised to avoid disclosure of confidential information.
Page 50: Table Of Contents
MF4003/MF3303 B NOTATION OF THE CONTENTS > 2. PRODUCT NAME 2. PRODUCT NAME In this manual, each of the products is described as follows: d-Color MF4003/MF3303 Main body Microsoft Windows 7 Windows 7 Microsoft Windows 8.1 Windows 8.1 Microsoft Windows 10 Windows 10 When the description is made in combination of the OS’s mentioned...
Page 51 MF4003/MF3303 B NOTATION OF THE CONTENTS > 3. BRAND NAME 3. BRAND NAME TRADEMARKS OF OTHER COMPANIES • The company names and product names mentioned in this manual are the brand name or the registered trademark of each company.
Page 52 MF4003/MF3303 B NOTATION OF THE CONTENTS > 4. FEEDING DIRECTION 4. FEEDING DIRECTION • When the long side of the paper is parallel with the feeding direction, it is called short edge feeding. The feeding direction which is perpendicular to the short edge feeding is called the long edge feeding.
Page 53 MF4003/MF3303 B NOTATION OF THE CONTENTS > 5. Note for the Specifications 5. Note for the Specifications • These specifications are subject to change without notice. • Some models within the product series listed in this manual may not be available in some countries and regions.
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Page 55 MF4003/MF3303 C PRODUCT OUTLINE > 1. PRODUCT SPECIFICATIONS C PRODUCT OUTLINE 1. PRODUCT SPECIFICATIONS 1.1 d-Color MF4003 1.1.1 Basic specifications Items Specifications Type Combination Scanner, ADF and Printer desktop type Control panel 10.1-inch TFT color LCD WVGA (electrostatic touch panel) Printing process...
Page 56 MF4003/MF3303 C PRODUCT OUTLINE > 1. PRODUCT SPECIFICATIONS Items Specifications 121.5 mm/s: Thick 1, Thick 1+, Thick 2, Envelope, Postcard, Label, Coated paper, 1200 dpi d-Color MF3303 200.0 mm/s: Plain paper, Plain paper+, Thin paper 100.0 mm/s: Thick 1, Thick 1+, Thick 2, Envelope, Postcard, Label,...
Page 57 MF4003/MF3303 C PRODUCT OUTLINE > 1. PRODUCT SPECIFICATIONS 1.1.3 Print volume d-Color MF4003 Items Japan North America Europe Average print volume (prints/month) Color Black 1292 1768 1972 Maximum print volume (prints/month) Color 24,000 Black 96,000 d-Color MF3303 Items Japan North America...
Page 58 MF4003/MF3303 C PRODUCT OUTLINE > 1. PRODUCT SPECIFICATIONS Items Specifications d-Color MF3303 (Tray 1, A4, full size) Color: 33 sheets/min. (1-sided), 33 sheets/ min. (2-sided) Black: 33 sheets/min. (1-sided), 33 sheets/ min. (2-sided) (Tray 1, 8 1/2 x 11, full Color: 35 sheets/min.
Page 59 MF4003/MF3303 C PRODUCT OUTLINE > 1. PRODUCT SPECIFICATIONS Items Specifications Function Scan to FTP, Scan to PC (SMB), Scan to E-Mail, Scan to BOX [SSD], Scan to USB memory, Scan to WebDAV, Scan to Me, Scan to Home, Scan to Web service (WSD scan)
Page 60 • 10,000 pages can be stored including all Scan/Box/Printer/Fax documents. FAX memory backup Image data is saved in main body storage. Communication time Level of 2 seconds (Olivetti standard A4 chart, 33,600 bps) Resolution conversion At sending • Scanner: inch •...
Page 61 MF4003/MF3303 C PRODUCT OUTLINE > 1. PRODUCT SPECIFICATIONS • Print: inch (2) Scanning section Scanning method Platen documents Impossible to scan book documents (book mode) DF book documents • Scanning mode: 1-Sided, 2-Sided and cover + 2-Sided • Possible to scan the DF mixed size documents.
Page 62 MF4003/MF3303 C PRODUCT OUTLINE > 1. PRODUCT SPECIFICATIONS Smoothing Yes (at converting the resolution) Print/Fax output settings Bypass print Possible to use as an active tray in auto selection mode. Total page counter Monitor print No (copy at sending) (4) Line connecting section...
Page 63 MF4003/MF3303 C PRODUCT OUTLINE > 1. PRODUCT SPECIFICATIONS Items Type Size Capacity Recycled paper (60 to 90 g/m 15/16 to 23 15/16 lb)) 1-sided special paper (60 to 90 g/ (15 15/16 to 23 15/16 lb)) PF-P21 Plain paper (60 to 90 g/m...
Page 64 MF4003/MF3303 C PRODUCT OUTLINE > 1. PRODUCT SPECIFICATIONS Items Specifications Suction system Dual parallel fan UFP trapping system UFP filter UFP collection efficiency UFP filter collection capacity: More than 90 % Maximum suction air volume 0.7m /min (Avg. flow velocity: 0.1 m/sec)
Page 65 MF4003/MF3303 C PRODUCT OUTLINE > 1. PRODUCT SPECIFICATIONS Function Overview Required option ThinPrint is such a function allows you to make a speedy print by compressing the data or controlling the marginal zone when sending a print job from ThinPrint Engine (.print Engine) to ThinPrint Client (.print Client).
Page 66 MF4003/MF3303 C PRODUCT OUTLINE > 2. OVERALL COMPOSITION 2. OVERALL COMPOSITION 2.1 SYSTEM CONFIGURATION 2.1.1 System configuration (1) System front view [13] [12] [11] [10] d-Color MF4003/MF3303 Authentication Unit AU-102 Authentication Unit AU-201S Working Table WT-P03 Finisher FS-P04 Keypad KP-P03 Paper Feed Unit PF-P22/PF-P25...
Page 67 MF4003/MF3303 C PRODUCT OUTLINE > 2. OVERALL COMPOSITION 2.2 Section configuration [13] [12] [11] [10] Auto document feed section Scanner section Paper exit/reverse section Duplex section Fusing section 2nd transfer section Registration section Paper feed section (Manual bypass tray) Paper feed section...
Page 68 MF4003/MF3303 C PRODUCT OUTLINE > 2. OVERALL COMPOSITION 2.4 CONTROL BLOCK DIAGRAM 2.5 IMAGE CREATION PROCESS [10] [11] [12] Photoelectric conversion The light reflected off the surface of the original is separated into different colors using the color filters (R, G, and B); CCD then converts it into a corresponding electric signal and outputs the signal to the IR imaging processing section.
Page 69 MF4003/MF3303 C PRODUCT OUTLINE > 2. OVERALL COMPOSITION Laser exposure Expose photoconductor to a laser beam to develop electrostatic latent image. Developing The toner, agitated and negatively charged in the developer mixing chamber, is attracted onto the electrostatic latent image formed on the surface of the photoconductor. It is thereby changed to a visible, developed image.
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Page 71: D-Color Mf4003/Mf3303
MF4003/MF3303 D SERVICE TOOL > 1. d-Color MF4003/MF3303 D SERVICE TOOL 1. d-Color MF4003/MF3303 Service material list Name Shape Parts No. Remarks No Code Cleaning pad (30 pcs) 30pcs/1 pack No Code Hydro-wipe 10pcs/1pack Tool list Tool name Shape Quantity Parts No.
Page 72: Windows 8.1
MF4003/MF3303 D SERVICE TOOL > 2. Utility tool 2. Utility tool 2.1 IC card information setting tool of card reader 2.1.1 Outline • Before connecting a card reader to the MFP, it is necessary to prepare an IC card information setting file with the loadable driver.
Page 73 MF4003/MF3303 D SERVICE TOOL > 2. Utility tool 4. Select Loadable Driver in [Export Format] and click [Export]. 5. Select the loadable driver to be updated and the output location of the loadable driver and click [OK]. 6. Copy the output loadable driver (ICC_LDR.tar) to the root directory of the USB memory.
Page 74 MF4003/MF3303 D SERVICE TOOL > 2. Utility tool 11. Remove the USB memory and, accessing [Billing Setting] -> [Authentication Device 2], select [Card]. 12. Turn OFF the main power switch, wait for 10 sec., then turn the switch ON.
Page 75 MF4003/MF3303 D SERVICE TOOL > 2. Utility tool 7. Set the encrypted password. 8. Save the file (iccConfig.bin). 9. Start the Data Administrator, and select the target MFP. 10. In the [Settings for multiple device] tab, click [Batch setting of IC Card Information].
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Page 77 MF4003/MF3303 E MAINTENANCE > 1. Concept of maintenance E MAINTENANCE 1. Concept of maintenance Concept of periodical maintenance • Cleaning/replacement cycle for each maintenance item of main body/options can be evaluated with the total counter or each life counter value of [Service Mode] -> [Counter] -> [Life].
Page 78 MF4003/MF3303 E MAINTENANCE > 1. Concept of maintenance Europe d-Color MF4003 d-Color MF3303 Items Printing Color 4 P/J 3 P/J Black 4 P/J 3 P/J Paper size Coverage Each color 5% Average print volume/month 928 prints/month 646 prints/month Service Manual...
Page 79 MF4003/MF3303 E MAINTENANCE > 2. Periodical replacement parts list 2. Periodical replacement parts list 2.1 d-Color MF4003 / MF3303 Classification Part name Parts No. Replacing Descriptions Ref. page cycle AVGR25620 R Paper feed Tray 1 feed roller 200,000 E.3.1.1 Replacing the tray 1 pick-...
Page 80: Parts No
MF4003/MF3303 E MAINTENANCE > 2. Periodical replacement parts list Classification Part name Parts No. Replacing Descriptions Ref. page cycle E.3.1.11 Replacing the transfer roller unit d-Color MF4003 168,000 Image Transfer transfer AVGR29857 L roller section d-Color MF3303 159,000 Fusing...
Page 81: Replacing The Tray 1 Pick-Up Roller, Tray 1 Feed Roller
MF4003/MF3303 E MAINTENANCE > 3. Periodical replacement procedure 3. Periodical replacement procedure NOTE ▪ The alcohol described in the cleaning procedure of maintenance represents the isopropyl alcohol. 3.1 d-Color MF4003/MF3303 3.1.1 Replacing the tray 1 pick-up roller, tray 1 feed roller 1.
Page 82: Replacing The Manual Bypass Tray Feed Roller
MF4003/MF3303 E MAINTENANCE > 3. Periodical replacement procedure 5. Remove the C-clip [1], pull out the shaft [2], and remove the tray 1 separation roller assy [3]. 6. To reinstall, reverse the order of removal. 7. Select [Service Mode] -> [Counter] -> [Life] and clear the count of [1st Feed Count].
Page 83: Replacing The Manual Bypass Tray Separation Pad
MF4003/MF3303 E MAINTENANCE > 3. Periodical replacement procedure 5. Remove the lever [1] and the E-ring [2]. 6. Pull out the shaft [3], and remove the manual bypass tray pick-up roller [4]. 7. To reinstall, reverse the order of removal.
Page 84: Replacing The Toner
MF4003/MF3303 E MAINTENANCE > 3. Periodical replacement procedure 3.1.6 Replacing the toner cartridge (1) Removal procedure NOTE ▪ Although the procedure shown below is for the replacement of the toner cartridge/Y, use the same procedure to replace other colors of toner cartridges.
Page 85: Replacing The Toner Filter
MF4003/MF3303 E MAINTENANCE > 3. Periodical replacement procedure 6. NOTE ▪ When installing the imaging unit, completely push it in. 7. NOTE ▪ When installing the imaging unit, be sure to tighten the screws from (1) to (2) in that order.
Page 86 MF4003/MF3303 E MAINTENANCE > 3. Periodical replacement procedure 2. Hold the both handles [1], and remove the waste toner bottle [2]. 3. Clean the surface around the waste toner collecting port. E.5.1.10 Cleaning of the area around the waste toner collecting port 4.
Page 87 MF4003/MF3303 E MAINTENANCE > 3. Periodical replacement procedure 8. Hold the position [1] and remove the transfer belt unit [2]. NOTE ▪ Do not touch the surface of the transfer belt unit. ▪ Cover the transfer belt unit with something such shade cloth to protect its surface from dust or foreign matter.
Page 88 MF4003/MF3303 E MAINTENANCE > 3. Periodical replacement procedure 2. Unlock the lock levers [1] of the transfer roller unit (at two places). 3. Holding onto the lock levers [1] (at two places), remove the transfer roller unit [2]. (2) Reinstall procedure 1.
Page 89 MF4003/MF3303 E MAINTENANCE > 3. Periodical replacement procedure 2. Open the separation guide [1]. 3. Remove the screw [1], and remove the cover [2]. 4. Remove the cable tie [1] from the main body, and disconnect the connector [2].
Page 90 MF4003/MF3303 E MAINTENANCE > 3. Periodical replacement procedure 6. Disconnect the connector [1]. NOTE ▪ When removing the connector [1], press the claw to release the lock, then remove it. 7. Remove four screws [1], and remove the fusing unit [2].
Page 91 MF4003/MF3303 E MAINTENANCE > 3. Periodical replacement procedure 3. Remove the spring [1]. 4. Remove the separation roller assy [1]. NOTE ▪ Make sure not to lose the collar [2] when removing the separation roller assy. 5. Remove the C-clip [1], pull out the shaft [2], and remove the separation roller assy [3].
Page 92 MF4003/MF3303 E MAINTENANCE > 4. Cleaning parts list 4. Cleaning parts list • Clean with reference to the numeric values displayed on the total counter or the messages displayed on the control panel. 4.1 d-Color MF4003/MF3303 Classification Part name Cleaning cycle Ref.
Page 93 MF4003/MF3303 E MAINTENANCE > 5. Cleaning/Lubrication procedure 5. Cleaning/Lubrication procedure NOTE ▪ The alcohol described in the cleaning procedure of maintenance represents the isopropyl alcohol. 5.1 d-Color MF4003/MF3303 5.1.1 Cleaning original glass 1. Open the ADF. 2. Using a cleaning pad dampened with alcohol, wipe the original glass [1] clean of dirt.
Page 94 MF4003/MF3303 E MAINTENANCE > 5. Cleaning/Lubrication procedure 5.1.4 Cleaning manual bypass tray pick-up roller 1. Using a cleaning pad dampened with alcohol, wipe the manual bypass tray pick-up roller [1]. 5.1.5 Cleaning the manual bypass tray feed roller 1. Using a cleaning pad dampened with alcohol, wipe the manual bypass tray feed roller [1] clean of dirt.
Page 95 MF4003/MF3303 E MAINTENANCE > 5. Cleaning/Lubrication procedure 3. Clean the PH window by putting the PH window cleaning jig [1] back and forth a couple times. 5.1.9 Cleaning of the registration roller 1. Open the right door. 2. Remove the IDC sensor assy.
Page 96 MF4003/MF3303 E MAINTENANCE > 5. Cleaning/Lubrication procedure 3. Wipe the IDC sensor window [1] clean of dirt. 5.1.13 Cleaning of the duplex transport rollers 1. Open the duplex unit transport cover. 2. Using a cleaning pad dampened with alcohol, wipe the duplex unit transport roller [1] clean of dirt.
Page 97 MF4003/MF3303 E MAINTENANCE > 5. Cleaning/Lubrication procedure 3. Using a cleaning pad dampened with alcohol, wipe the ADF feed roller [1] clean of dirt. 4. Using a cleaning pad dampened with alcohol, wipe the ADF separation pad [1] clean of dirt.
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Page 99 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 1. Disassembly/adjustment prohibited items F DISASSEMBLY/REASSEMBLY 1. Disassembly/adjustment prohibited items 1.1 Paint-locked screws NOTE ▪ To prevent loose screws, a screw lock in blue or green series color is applied to the screws. ▪ The screw lock is applied to the screws that may get loose due to the vibrations and loads created by the use of machine or due to the vibrations created during transportation.
Page 100 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 1. Disassembly/adjustment prohibited items 1.5 Warnings / Precautions during setup or transportation WARNING • Whenever mounting an option on the machine, be attentive to the motion of the other workers performing the task. Another worker may be injured by a pinch point between the machine and the option.
Page 101 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 2. Units from which removing is prohibited 2. Units from which removing is prohibited 2.1 PH unit 2.1.1 Reason for prohibition • The laser runs inside the PH unit. Opening the cover may cause dust to enter and interrupt the laser. Do no remove any screw which may disassemble the PH unit.
Page 102 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 3. Disassembly/assembly warning/caution items 3. Disassembly/assembly warning/caution items 3.1 Removal/installing of PWBs WARNING • When performing disassembly, be sure to unplug the power cord from the power outlet. When the power cord is inserted into the power outlet, some units are still powered even if the POWER switch is turned OFF.
Page 103 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 4. d-Color MF4003/MF3303 4.1 Exterior parts 4.1.1 Front door 1. By twisting the ends of the stopper [1], remove it from the main body. 2. Remove the screw [2], and remove the front door [3].
Page 104 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 2. Remove the screw [1], and remove the rear cover [2]. 3. To reinstall, reverse the order of removal. 4.1.4 Exit cover 1. Remove the toner filter assy. E.3.1.8 Replacing the toner filter 2.
Page 105 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 3. Remove the screw [1], and remove the cover [2]. 4. Remove four screws [1] and remove the control panel unit [2]. 5. Remove the cable from the wire saddle [1]. 6. Disconnect the cable [2], then remove the cable from the cable guide.
Page 106 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 4.1.6 Control panel cover 1. Remove the cap [1]. 2. Remove the screw [1]. 3. Remove the cover [3] from the control panel cover [2]. 4. Raise the protrusion [2] of the cover [1] along the groove [3], and remove the cover [1].
Page 107 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 2. Slide the stopper [1]. 3. Hold up the tray 1 [2] to remove it. 4. To reinstall, reverse the order of removal. 4.1.8 Scanner upper cover 1. Remove the ADF. F.4.2.9 ADF 2.
Page 108 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 4.1.10 Rear cover (ADF) 1. Open the ADF upper door [1]. 2. Peel off the film [1]. 3. Remove the two screws [1], release two tabs [2], and remove the rear cover [3].
Page 109 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 2. Remove two screws [1], and remove the cover [2]. 3. Remove two screws [1], and remove the cover [2]. 4. Disconnect two connectors [1]. 5. Remove six screws [1]. 6. Open the manual bypass tray unit [1] and remove it.
Page 110 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 4.2.2 PH unit CAUTION • Do not replace the printer head unit with the power cord being connected. Laser beam generated during the above mentioned activity may cause blindness. CAUTION • Do not disassemble or adjust the printer head unit.
Page 111 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 9. Remove five screws [1], and remove the plate [2]. 10. Remove the fax kit. F.5.1 Fax Kit 11. Disconnect the flat cable [1], and pass it through the hole [2]. 12. Disconnect the connector [3], and remove the harness from four wire saddles [4].
Page 112 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 3. Remove the screw [1], and remove the harness guide [2] and the gear assy [3]. 4. Disconnect the connector [1], and remove the harness from the harness guide [2]. 5. Remove two springs [1].
Page 113 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 10. Remove the main motor. F.4.4.1 Main motor (M1) 11. Remove the color motor. F.4.4.2 Color motor (M2) 12. Disconnect three connectors [1]. 13. Remove the harness from the two wire saddles [2] and the harness guide [3].
Page 114 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 5. Remove the cover [1]. 6. Remove the E-ring [1] and two bushings [2]. 7. Remove the manual bypass tray roller unit [3]. 8. To reinstall, reverse the order of removal. 4.2.6 Paper feed unit 1.
Page 115 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 11. Remove the screw [1], and remove the guide [2]. 12. Remove five screws [1], and remove the paper feed unit [2]. 13. To reinstall, reverse the order of removal. 4.2.7 PWB box 1.
Page 116 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 9. Remove five screws [1], and remove the plate [2]. 10. Remove the fax kit. F.5.1 Fax Kit 11. Remove the harness from six wire saddles [1] and the edge cover [2].
Page 117 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 6. Remove the screw [1]. 7. Remove the harness from the two wire saddles [1] and the harness guide [2]. 8. Disconnect four connectors [3]. 9. Remove three screws [1], and remove the fusing drive unit [2].
Page 118 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 4.2.9 ADF 1. Remove the rear cover. F.4.1.3 Rear cover 2. Remove the cable and ground wire from four wire saddles [1], and disconnect [1] [2] the connector [2]. 3. Remove the screw [3], and remove the plate [4].
Page 119 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 4. Slide the CIS module assy [2] to the position shown in the illustration while holding the belt [1]. 5. Raise the CIS module [1]. 6. Disconnect the flat cable connector [2], and remove the CIS module [1].
Page 120 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 6. Disconnect the flat cable connector [1], and remove the flat cable [2] from the stopper [3] of the DF CIS module. 7. Remove two screws [1], and remove two stoppers [2] of the DF CIS module.
Page 121 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 2. Remove the rear cover. F.4.1.3 Rear cover 3. Remove the ADF. F.4.2.9 ADF 4. Remove the toner filter assy. E.3.1.8 Replacing the toner filter 5. Remove the left cover. F.4.1.2 Left cover 6.
Page 122 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 13. Remove two screws [1], and remove the boss [2]. NOTE ▪ When installing the scanner unit, make sure that the boss [2] is attached to the frame of the main body.
Page 123 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 4.3.2 Storage board (STRGB) NOTE ▪ Never use the combination of the used storage board removed from another machine and the CPU board. This combination causes corruption of stored data. Note that the combination of the original storage board and the used CPU board removed from another machine also causes the same problem.
Page 124 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 9. Remove the screw [1], and remove the storage board [2]. NOTE ▪ When mounting the storage board, insert it obliquely. 10. To reinstall, reverse the order of removal. Actions after replacement of the board 1.
Page 125 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 7. Remove five screws [1], and remove the plate [2]. 8. Remove the storage board. F.4.3.2 Storage board (STRGB) 9. Remove the harness from the wire saddle [1], and disconnect the connector [2].
Page 126 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 5. Touch [OK], and turn OFF the main power switch. Table: Machine type information First four digits of the serial number AAJN A93E [Machine] [Type] 4.3.4 DC power supply (DCPS) WARNING • To prevent electric shock, do not touch the hazards area on DC power supply unit with the lid opening for 12 hours after unplugging the power cord.
Page 127 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 CAUTION • When reconnecting the AC inlet, make sure that the white harness [1] is connected to the rear part and the black harness [2] is connected to the front part of the AC inlet.
Page 128 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 3. Remove the harness from the wire saddle [1] and the edge cover [2], and disconnect four connectors [3]. 4. Remove the harness from seven wire saddles [1], and disconnect three connectors [2].
Page 129 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 6. To reinstall, reverse the order of removal. 7. NOTE ▪ Since the counter will be cleared when the backup board is replaced with a new one, replace the following parts with new ones.
Page 130 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 4. Remove the cable from the edge cover [1], and disconnect the connector [2]. 5. Remove five screws [3], and remove the plate [4]. 6. Remove four screws [1], and remove the plate [2].
Page 131 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 5. Remove the screw [1], and remove the cover [2]. 6. Remove the stopper [1]. 7. Disconnect the flat cable [2], and remove the screw [3]. 8. Unhook two tabs [4] and the tab [5], and remove the high voltage unit assy [6].
Page 132 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 F.4.1.6 Control panel cover 2. Remove two screws [1], and slide out the machine condition monitor board/Edg assy [2]. 3. Disconnect the connector [1], and remove the machine condition monitor board/Edg assy [2].
Page 133 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 6. Disconnect the connector [1], and remove the NFC board [2]. 7. To reinstall, reverse the order of removal. 4.3.11 DF control board (DFCB) 1. Remove the rear cover (ADF). F.4.1.10 Rear cover (ADF) 2.
Page 134 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 F.4.1.3 Rear cover 2. Remove the DC power supply. F.4.3.4 DC power supply (DCPS) 3. Disconnect the connector [1]. 4. Remove four screws [2] and remove the main motor [3]. NOTE ▪ When installing the motor, try to insert it straight, and take care not to damage the gears.
Page 135 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 4. Remove the exit cover. F.4.1.4 Exit cover 5. Remove three screws [1], and remove the toner supply unit [2]. 6. Remove the harness from the harness guide [1]. 7. Remove the toner supply unit [2].
Page 136 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 2. Disconnect the connector [1]. 3. Remove the harness from two wire saddles [2]. 4. Remove three screws [1], and disconnect the ground wire. 5. Remove the belt [2], and remove the document main motor assy [3].
Page 137 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 6. Remove the belt [2] from the gear [1]. 7. Pull out the shaft [2] from the plate spring [1]. 8. Remove three screws [1] and the plate spring [2], and remove the scanner motor assy [3].
Page 138 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 3. Remove two screws [1], and remove the plate [2]. 4. Remove the E-ring [1]. 5. Disconnect the harness from the two holes [2], and remove the bypass tray paper feed clutch [3].
Page 139 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 6. Remove two screws [1] and remove the gear assy [2]. 7. Remove the E-ring [1], and remove the registration clutch [2]. 8. To reinstall, reverse the order of removal. 4.5.4 ADU transport clutch (CL5) 1.
Page 140 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 F.4.1.3 Rear cover 3. Remove the left cover. F.4.1.2 Left cover 4. Remove the PWB box. F.4.2.7 PWB box 5. Remove the fusing motor. F.4.4.3 Fusing motor (M3) 6. Remove the harness from two wire saddles [1], and disconnect two connectors [2].
Page 141 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 4. Disconnect four connectors [1], and remove all harnesses from four wire saddles [2]. [1] [2] 5. Remove three screws [1], and remove the plate [2]. 6. Remove the document paper feed clutch [1].
Page 142 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 5. Remove four screws [1], and evacuate the DF lower guide assy [2]. 6. Remove the screw [1], and remove the ground wire from the edge cover [2]. 7. Disconnect the connector [3], and remove the harness from the wire saddle [4] and the edge cover [2].
Page 143 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 6. Remove the harness from the harness guide [1]. 7. Remove two screws [2], and remove the machine cooling fan [3]. 8. To reinstall, reverse the order of removal. 4.6.2 Toner suction fan (FM2) 1.
Page 144 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 3. Disconnect the connector [1], and remove the Df cooling fan motor [2]. 4. To reinstall, reverse the order of removal. 4.7 Others 4.7.1 IDC sensor (IDCS1) 1. Open the right door. 2. Remove the screw [1], and remove the cover [2].
Page 145 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 6. Remove the harness from the harness guide [1]. 7. Remove the two screws [2], and remove the earth plate [3]. 8. Disconnect the connector [4], and remove the IDC sensor [5].
Page 146 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 4. d-Color MF4003/MF3303 8. Remove the harness from the harness guide [1]. 9. Remove the screw [2] and remove the exit path switch solenoid [3]. 10. To reinstall, reverse the order of removal. 4.7.4 Fax speaker (SP1) 1.
Page 147 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 5. Fax Kit 5. Fax Kit 5.1 Fax Kit 1. Remove the rear cover. F.4.1.3 Rear cover 2. Remove the cable and ground wire from four wire saddles [1], and disconnect [1] [2] the connector [2].
Page 148 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 5. Fax Kit 10. NOTE ▪ When installing the fax kit [1], arrange it to the plate side, then tighten the screw. 11. To reinstall, reverse the order of removal. 5.2 FAX board (FAXB) 1. Remove the rear cover.
Page 149 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 6. PF-P20/PF-P21 6. PF-P20/PF-P21 6.1 Rear cover (PF-P20) 1. Remove the paper feed unit from the main body. F.6.4 Paper Feed Unit (PF-P20) 2. Remove two screws [1], and remove the rear over [2]. 3. To reinstall, reverse the order of removal.
Page 150 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 6. PF-P20/PF-P21 4. Remove two screws [1], and remove the two plates [2]. 5. Slide the tray 2 back in. 6. Install the tray 1. 7. Remove two screws [1], and remove the plate [2].
Page 151 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 6. PF-P20/PF-P21 11. Lift the main body [1] and then remove the paper feed unit [2] from the main body. 6.5 Paper Feed Unit (PF-P21) NOTE ▪ Assign an appropriate number of persons for moving the machine.
Page 152 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 6. PF-P20/PF-P21 9. Remove the cover [1]. 10. Disconnect the connector [1]. 11. Remove the screw [1], and remove the plate [2]. 12. Lift the main body [1] and then remove the paper feed unit [2] from the main body.
Page 153 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 6. PF-P20/PF-P21 3. Disconnect five connectors [1] from the PC control board. 4. Remove four screws [2], and remove the PC control board [3]. 5. To reinstall, reverse the order of removal. 6.7 Drive motor (M1) (PF-P20/PF-P21) 1.
Page 154 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 6. PF-P20/PF-P21 3. Remove the drive assy. F.6.8 Drive assy (PF-P20/PF-P21) 4. Disconnect the connector [1]. 5. Remove three screws [2], and remove the lift-up motor [3]. 6. To reinstall, reverse the order of removal.
Page 155 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 6. PF-P20/PF-P21 8. Remove two E-rings [1] and the gear [2], and remove the paper feed clutch [3]. [1] [3] 9. To reinstall, reverse the order of removal. 6.11 Transport clutch (CL2) (PF-P20/PF-P21) 1. Remove the rear cover.
Page 156 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 7. UK-221 7. UK-221 7.1 Wireless LAN board (UK-221) 1. Slide out the tray 1. 2. Open the front door. 3. Open the right door. 4. Remove two screws [1], and remove the front right cover/1 [2].
Page 157 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 8. EK-P08/EK-P09 8. EK-P08/EK-P09 8.1 USB hub board (EK-P08/EK-P09) 1. Slide out the tray 1. 2. Open the front door. 3. Open the right door. 4. Remove two screws [1], and remove the front right cover/1 [2].
Page 158 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 9. KP-102 9. KP-102 9.1 Keypad (KP-102) 1. Remove the screw [1], and remove the cover [2]. 2. Disconnect the connector [1]. 3. Remove two screws [2], and remove the keypad [3]. 4. To reinstall, reverse the order of removal.
Page 159 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 10. UK-P19 10. UK-P19 10.1 Multi feed detection board/TX (MFDB/TX) 1. Remove the rear cover (ADF). F.4.1.10 Rear cover (ADF) 2. Remove the front cover (ADF). F.4.1.9 Front cover (ADF) 3. Remove the screw [1], and remove the document feed tray [2].
Page 160 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 10. UK-P19 8. Remove two screws [1], and remove the multi feed detection board/TX [2]. 9. To reinstall, reverse the order of removal. 10.2 Multi feed detection board/RX (MFDB/RX) 1. Remove the rear cover (ADF). F.4.1.10 Rear cover (ADF) 2.
Page 161 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 10. UK-P19 8. NOTE ▪ When mounting the cover, place an order including the film (part No. AVGR30014 J). ▪ After mounting the cover, stick the film [1] on the position shown in the illustration.
Page 162 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 11. CU-202 (Only for Europe) 11. CU-202 (Only for Europe) 11.1 Clean unit (CU-202) 1. Push the lock shaft [1] to the left, and remove the clean unit [2]. 2. Disconnect the connector [1]. 3. Remove the screw [2], and remove the earth cable.
Page 163 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 11. CU-202 (Only for Europe) 5. Remove six screws [1], remove the clean unit cover assy [2]. 6. Remove the UFP filter [1]. 11.3 Clean unit drive board (CUDB) 1. Remove the clean unit. F.11.1 Clean unit (CU-202) 2.
Page 164 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 11. CU-202 (Only for Europe) 3. Remove the exhaust fan assy [1]. 4. Disconnect three connectors [1], and remove the harness from the harness [2] [3] guide [2] and two wire saddles [3]. 5. Remove four screws [1], and remove the exhaust fan/1/2 assy [2] 6.
Page 165 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 11. CU-202 (Only for Europe) 9. Disconnect the connector [1], and remove the harness from the wire saddle [2] and two harness guides [3]. 10. Remove two screws [4], and remove the exhaust fan/1 [5].
Page 166 MF4003/MF3303 F DISASSEMBLY/REASSEMBLY > 11. CU-202 (Only for Europe) 6. Remove the screw [1], and unlock two tabs [2]. 7. Remove the exhaust fan/2 assy [3]. 8. Remove two screws [1], and remove the exhaust fan/2 [2]. 9. To reinstall, reverse the order of removal.
Page 167 MF4003/MF3303 G MECHANICAL ADJUSTMENT > 1. d-Color MF4003/MF3303 G MECHANICAL ADJUSTMENT 1. d-Color MF4003/MF3303 1.1 Adjusting CIS reading start position 1. Remove the rear cover (ADF). F.4.1.10 Rear cover (ADF) 2. Remove the front cover (ADF). F.4.1.9 Front cover (ADF) 3. Remove the screw [1], and remove the document feed tray [2].
Page 168 MF4003/MF3303 G MECHANICAL ADJUSTMENT > 1. d-Color MF4003/MF3303 1.2 Skew Adj. 1. Remove the rear cover (ADF). F.4.1.10 Rear cover (ADF) 2. Remove the front cover (ADF). F.4.1.9 Front cover (ADF) 3. Remove the screw [1], and remove the document feed tray [2].
Page 169 MF4003/MF3303 H UTILITY MODE > 1. Outline H UTILITY MODE 1. Outline NOTE ▪ Keys displayed on screens are different depending on the setting. ▪ For details of the utility functions, refer to ''User's Guide.'' Starting procedure 1. Touch [Utility] on the Home screen.
Page 170 MF4003/MF3303 H UTILITY MODE > 2. Accessibility 2. Accessibility Key name Function/Precondition Brightness Adjustment Key Repeat Start/Interval Time Default Enlarge Display Settings It will not be displayed when [Service Mode] -> [Billing Setting] -> [Management Function Choice] shows that “Key Counter IF vendor” or “Vendor 2” is mounted.
Page 171 MF4003/MF3303 H UTILITY MODE > 3. Counter 3. Counter Key name Function/Precondition Copy Print Scan/Fax Other Eco Info [Power Consumption] and [CO2 Emission] will not be displayed when [Service Mode] -> [System 2] -> [Display Eco Index] -> [Power Savings Display Level] is set to “OFF.”...
Page 172 MF4003/MF3303 H UTILITY MODE > 4. Utility 4. Utility 4.1 Information Key name Function/Precondition Device Information Change User Password • When conducting user authentication (MFP only), it will be displayed when the authentication is complete. • When conducting user authentication or account track input, it will be displayed when login is authenticated as user box administrator.
Page 173 MF4003/MF3303 H UTILITY MODE > 4. Utility Key name Function/Precondition • It will not be displayed when [Service Mode] -> [Billing Setting] -> [Management Function Choice] is set to “Vendor 2.” Page Number Print It will be displayed when [Administrator] -> [Security] -> [Administrator Security Levels] is set to “Level 2.”...
Page 174 MF4003/MF3303 H UTILITY MODE > 4. Utility Key name Function/Precondition Default Copy Settings • It will not be displayed when [Service Mode] -> [Billing Setting] shows that [Authentication Device2] is mounted, and user authentication is not conducted. • This menu is not available when the key counter is set or when WARNING appears to inform that the vendor’s main power switch needs to be checked...
Page 175 MF4003/MF3303 H UTILITY MODE > 4. Utility Key name Function/Precondition • It will not be displayed when [Service Mode] -> [Billing Setting] -> [Management Function Choice] is set to “Vendor 2.” • It will be displayed when fax kit is mounted.
Page 176 MF4003/MF3303 H UTILITY MODE > 4. Utility Key name Function/Precondition Limiting Access to Destinations Subject It will not be displayed when [Service Mode] -> [Billing Setting] -> [Management Function Choice] is set to “Management Device 2.” Text Call Rejection Setting (Only Setting will be available when [Reject Calls] and [Number display] in [Service Mode] ->...
Page 177 MF4003/MF3303 H UTILITY MODE > 4. Utility Key name Function/Precondition Accessibility Settings Paper jam release procedure display settings Default Application Screen Type Setting Function Display Key Copy/Print This is not displayed when [Administrator] -> [System Settings] -> [Function Display Key Permission Setting] -> [Copy/Print] is turned OFF.
Page 178 MF4003/MF3303 H UTILITY MODE > 5. Language Selection 5. Language Selection Key name Function/Precondition Language Selection Display The language as a default depend on the marketing area set in [Marketing Area] available from [System 1] under Service Mode. Panel Keyboard Language Selection...
Page 179 MF4003/MF3303 H UTILITY MODE > 6. Administrator 6. Administrator 6.1 Outline NOTE ▪ The Administrator Settings will be available by entering the administrator password (16 digits) set by the Administrator Settings or Service Mode. (The administrator password is initially set to “1234567812345678.”) ▪...
Page 180 MF4003/MF3303 H UTILITY MODE > 6. Administrator Key name Function/Precondition • When activating i-Option, MFP accesses to OLI license server via WebDAV connection. Set the proxy server setting in [Administrator] -> [Network] -> [WebDAV Settings] -> [Proxy Setting for Remote Access] as occasion demands.
Page 181 MF4003/MF3303 H UTILITY MODE > 6. Administrator Key name Function/Precondition Document Hold Setting External Memory Function Settings User Box Operation ID & Print Delete Time Security Document Setting 6.3.5 URL Document Management Setting Key name Function/Precondition URL Document Delete Time...
Page 182 MF4003/MF3303 H UTILITY MODE > 6. Administrator 6.3.13 Scan File Name Settings Key name Function/Precondition Function Mode Initial Supplementary File Name 6.3.14 Set Paper Name by User Key name Function/Precondition Set Paper Name by User Edit Paper Name It will be displayed when Set Paper Name by User is enabled.
Page 183 MF4003/MF3303 H UTILITY MODE > 6. Administrator 6.3.21 Function Display Key Permission Setting Key name Function/Precondition Function Display Key Permission Copy/Print When the setting is enabled, [Copy/Print] will be displayed in [Utility] -> [Customize] -> Setting [Function Display Key] and you can configure the setting.
Page 184 MF4003/MF3303 H UTILITY MODE > 6. Administrator 6.3.32 ADF original skew adj.setting Key name Function/Precondition ADF original skew adj.setting It will be displayed when the ADF is installed. 6.3.33 Def. operation mode set. Key name Function/Precondition Def. operation mode set. 6.3.34 Paper Size/Type Settings Screen Display...
Page 185 MF4003/MF3303 H UTILITY MODE > 6. Administrator Key name Function/Precondition Confidential Document It cannot be changed at the operator’s option since it will automatically be set Access Method according to the [ProhibitFunctions] setting. • It will be set to “Mode 1” when [ProhibitFunctions] is set to “Mode1.”...
Page 186 MF4003/MF3303 H UTILITY MODE > 6. Administrator Key name Function/Precondition Delete Data Backup FW Update (Network) Perm. Sett. Secure Boot Function Set. User box usage restriction Virus scan settings To use this function, i-Option LK-116 is required. 6.5 User Auth/Account Track NOTE ▪...
Page 187 MF4003/MF3303 H UTILITY MODE > 6. Administrator Key name Function/Precondition User Authentication Setting User Registration • It cannot be entered when conducting authentication by external server. • [Register Auth. Info.] does not appear when [Service Mode] -> [Billing Setting] shows that [Authentication Device2] is mounted.
Page 188 MF4003/MF3303 H UTILITY MODE > 6. Administrator Key name Function/Precondition Authentication Server External Server Authentication When [Administrator] -> [User Auth/Account Track] -> [Authentication Type] -> Connection status [User Authentication] is set to “ON (External Server)”, this function is available.
Page 189 MF4003/MF3303 H UTILITY MODE > 6. Administrator Key name Function/Precondition WebDAV Server Settings • If [Administrator] -> [Security] -> [Enhanced Security Mode] is set to “ON,” setting [SSL Setting] to “SSL Only” cancels enhanced security mode. • Press [Initial Password] under [Password Setting] to initialize the password.
Page 190 MF4003/MF3303 H UTILITY MODE > 6. Administrator Key name Function/Precondition Network I/F Configuration (*1) For details of the functions, refer to “ H.12.5.4 Network I/F Configuration.” Wireless Network Setting (*1) For details of the functions, refer to “ H.12.5.5 Wireless Network Setting.”...
Page 191 MF4003/MF3303 H UTILITY MODE > 6. Administrator Key name Function/Precondition • It will be displayed when fax kit is mounted. • It will not be displayed when [Service Mode] -> [Billing Setting] -> [Management Function Choice] is set to “Vendor 2.”...
Page 192 MF4003/MF3303 H UTILITY MODE > 6. Administrator Key name Function/Precondition Receive Mode It will not be displayed when [Service Mode] -> [Billing Setting] -> [Management Function Choice] shows that “Management Device 2” is mounted. Number of RX Call Rings When [Service Mode] ->...
Page 193 MF4003/MF3303 H UTILITY MODE > 6. Administrator Key name Function/Precondition Destination Check Display Function Number Display Function It will be displayed when [Service Mode] -> [FAX] -> [System] -> [Display Setting] -> (Only for Japan) [Number display] is set to “ON.”...
Page 194 MF4003/MF3303 H UTILITY MODE > 6. Administrator Key name Function/Precondition Timer Reservation TX Report Confidential Rx Report Remark Column Print Setup Network Fax RX Error Report Setting will be available when [IP Address Fax Function Settings] or [I-Fax Function Setting] is set to “ON”...
Page 195 MF4003/MF3303 H UTILITY MODE > 6. Administrator Key name Function/Precondition Auto Zoom (ADF) Specify Default Tray when APS Off Print Jobs During Copy Operation Eco Copier Settings Combine Duplex Settings Color Setting Y119930-3 Service Manual H-27...
Page 196 MF4003/MF3303 H UTILITY MODE > 7. Expert Adjustment 7. Expert Adjustment NOTE ▪ It will not be displayed when [Service Mode] -> [Billing Setting] -> [Management Function Choice] shows that the “Vendor 2” is mounted. (It will be displayed when the Key Counter is mounted or [Service Mode] -> [System 2] -> [Software Switch Setting] shows that switch No.33 is set to [00000001] at Bit assignment/[01] at HEX assignment.)
Page 197 MF4003/MF3303 H UTILITY MODE > 8. Storage Management 8. Storage Management Function Name Function/Precondition Check Capacity Overwrite All Data + Format Overwrite All Data - Report Settings Storage Lock Password • Don't forget the lock password. • After setting a lock password, if you replace the MFP storage due to its breakage or other reasons and install a new MFP storage, an error message is displayed.
Page 198 MF4003/MF3303 H UTILITY MODE > 9. Device Information 9. Device Information Function Name Function/Precondition Function Version IPv4 Address IPv6 Address Serial Number Contact Telephone Number Auth. function list display QR Code Display It will be displayed when [Administrator] -> [System Settings] -> [System Connection Setting] -> [Mobile Connection Settings] ->...
Page 199 MF4003/MF3303 H UTILITY MODE > 10. Remote Panel 10. Remote Panel Function Name Function/Precondition Remote Panel Operation It will be displayed when [Administrator] -> [Network] -> [Remote Panel Settings] -> [Remote Panel Client Settings] is set to “ON.” Y119930-3...
Page 200 MF4003/MF3303 H UTILITY MODE > 11. Card Authentication 11. Card Authentication Function Name Function/Precondition IC Card type setting It will be displayed when [Service Mode] -> [Billing Setting] -> [Authentication Device2] is set to “Card.” Operation Settings Authentication Card ID...
Page 201 MF4003/MF3303 H UTILITY MODE > 12. Supplementary explanation of utility mode 12. Supplementary explanation of utility mode 12.1 MAINTENANCE 12.1.1 License Settings Get Request Code • To display and print a request code and serial number used to activate i-Option. <Procedure>...
Page 202 MF4003/MF3303 H UTILITY MODE > 12. Supplementary explanation of utility mode • Types of data that can be exported: • Address Book, Authentication Data, Network Settings, User Setting, Administrator Setting, Custom Display Settings, Cloud Connection Setting, External Certificate, Accessibility <Procedure>...
Page 203 MF4003/MF3303 H UTILITY MODE > 12. Supplementary explanation of utility mode Authentication item How to release 5. When the timer reaches the time specified in this setting, the access lock is released. 12.3.2 Enhanced Security Mode • To set whether or not to enhance security.
Page 204 MF4003/MF3303 H UTILITY MODE > 12. Supplementary explanation of utility mode Function Name Contents Default setting When Enhanced Security mode is set to “ON” Server load reduction Select the sending method to reduce the load of the E- When [Stop URL when max. limit is transmission method mail server (SMTP).
Page 205 MF4003/MF3303 H UTILITY MODE > 12. Supplementary explanation of utility mode Function Name Contents Default setting When Enhanced Security mode is set to “ON” Hide Personal Specify whether or not to display the file name, Information (MIB) destination, and User Box name and number of the MIB information.
Page 206 MF4003/MF3303 H UTILITY MODE > 12. Supplementary explanation of utility mode Setting item Contents Default setting User-Defined To set the encrypting passphrase. Enter an encryption word of 20 letters. Use Factory default Uses the factory default encryption word (undisclosed predefined encryption key).
Page 207 MF4003/MF3303 H UTILITY MODE > 12. Supplementary explanation of utility mode Setting item Default setting Synchronize IP Address ○ (Except for North America) Synchronize Subnet Musk No Filtering ○ (North America) NOTE ▪ Quick IP Filtering activates automatically. <Synchronize IP Address>...
Page 208 MF4003/MF3303 H UTILITY MODE > 12. Supplementary explanation of utility mode • To use the FeliCa card with NFC, select [FeliCa+NFC(HCE)], [SSFC+NFC(HCE)], [FCF +NFC(HCE)], [FCF(Campus)+NFC(HCE)], or [FeliCa(Proprietary Card)+NFC(HCE)]. When [SSFC +NFC(HCE)] is selected, detailed information such as the company code or company identification code is registered.
Page 209 MF4003/MF3303 H UTILITY MODE > 12. Supplementary explanation of utility mode SMTP RX Setting • To set SMTP RX when network fax function is being used. • To set SMTP RX port number and connecting time out period when network fax function is being used.
Page 210 MF4003/MF3303 H UTILITY MODE > 12. Supplementary explanation of utility mode Operating method Contents • You must prepare a dedicated remote control software program and server. Despite the burden, this method enables you to control the machine remotely even from a computer located outside the router network.
Page 211 MF4003/MF3303 H UTILITY MODE > 12. Supplementary explanation of utility mode Setting item Contents Default setting Wired+Wireless (Primary Mode) Select this option to use this machine in both the wired LAN environment and wireless LAN environment. This machine runs as a wireless LAN access point in the wireless LAN environment.
Page 212 MF4003/MF3303 H UTILITY MODE > 12. Supplementary explanation of utility mode No. of Concurrent Enter the number of devices that can be connected simultaneously to the access point. “4” devices is specified by Devices Allowed default. Device Setting Allows you to check the MAC address of the wireless network adapter.
Page 213 MF4003/MF3303 H UTILITY MODE > 12. Supplementary explanation of utility mode <Procedure> • If [ON] is selected, configure the following settings. NOTE ▪ If the machine relay server is used as a server on the data providing side, the SMB protocol will not be used.
Page 214 MF4003/MF3303 H UTILITY MODE > 12. Supplementary explanation of utility mode Setting item Contents Password Set the password used to access the relay server. NOTE ▪ Once a password is set, be sure not to forget it. It is required for reset.
Page 215 MF4003/MF3303 H UTILITY MODE > 12. Supplementary explanation of utility mode 1. Touch [Immediate Update] to start update. 2. Touch [Yes] on the confirmation screen, and touch [OK]. NOTE ▪ Do not set the power to OFF under the following state.
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Page 217 MF4003/MF3303 I SERVICE MODE > 1. Outline I SERVICE MODE 1. Outline NOTE ▪ Ensure appropriate security for Service Mode function setting procedures. They should NEVER be shown to any unauthorized person not involved with service jobs. Starting procedure 1. Touch [Utility] on the Home screen.
Page 218 MF4003/MF3303 I SERVICE MODE > 2. SETUP WIZARD 2. SETUP WIZARD • Use of the Setup Wizard function allows those items that need to be set during the setup procedure to be extracted from the Service Mode and set.
Page 219 MF4003/MF3303 I SERVICE MODE > 3. Time Zone/Date & Time Input mode 3. Time Zone/Date & Time Input mode • This mode is used to set time-of-day and date. • The set time zone/date & time are automatically reflected in the date and time setting of Administrator Settings.
Page 220 MF4003/MF3303 I SERVICE MODE > 4. Search 4. Search • Searches parameters that include the entered keyword. • You can display the function screen from the search results. <Procedure> 1. Touch [Search] at the initial screen of Service Mode.
Page 221 MF4003/MF3303 I SERVICE MODE > 5. Machine 5. Machine 5.1 Fusing Temperature • To adjust individually the temperature of the heating roller for each type of paper, thereby coping with varying fusing performance under changing environmental conditions. • When fusing performance is poor, or wax streak or offset occurs when the type of paper is changed or environmental conditions change.
Page 222 MF4003/MF3303 I SERVICE MODE > 5. Machine <Procedure> 1. Load manual bypass tray with A4 or 8 1/2 x 11 plain paper. 2. Select a test pattern. 3. Select a paper type. 4. Press the Start key to let the machine produce a test pattern.
Page 223 MF4003/MF3303 I SERVICE MODE > 5. Machine Backside 6. If width A falls outside the target, change the setting using the [+] / [-] key. • If width A is longer than the target, make the setting value smaller than the current one.
Page 224 MF4003/MF3303 I SERVICE MODE > 5. Machine • If width A or B is longer than the target, make the setting value smaller than the current one. • If width A or B is shorter than the target, make the setting value greater than the current one.
Page 225 MF4003/MF3303 I SERVICE MODE > 5. Machine Target Setting range Default Width A: ± 1.0 mm -3.0 mm to +3.0 mm (in 0.1 mm increments) 0.0 mm <Procedure> 1. Position the test chart correctly so that the original reference point is aligned with the scale.
Page 226 MF4003/MF3303 I SERVICE MODE > 5. Machine 1. Position the test chart correctly so that the original reference point is aligned with the scale. 2. Press the Start key to make a copy. 3. Check point C on the test pattern.
Page 227 MF4003/MF3303 I SERVICE MODE > 5. Machine Check Procedure Check point X, Y Adjustment for X direction: If the cross deviates in the direction of A, Check point X decrease the setting. If the cross deviates in the direction of B, increase the setting.
Page 228 MF4003/MF3303 I SERVICE MODE > 5. Machine 3. Using the produced test pattern, adjust so that the gray line on each color pattern extends in parallel with the main scanning direction. Follow the steps given below to calculate the setting value of each of cyan, magenta, and yellow: 1.
Page 229 MF4003/MF3303 I SERVICE MODE > 5. Machine • Use this feature when the non-image area erase function fails to work properly due to the changes of the surrounding environment at the installation site. <Procedure> 1. Press the Start key to start a check.
Page 230 MF4003/MF3303 I SERVICE MODE > 6. Firmware Version 6. Firmware Version • To check the firmware version. • Use when the firmware is upgraded. <Procedure> 1. Touch [Firmware Version]. 2. Touch the [↑] / [↓] key to check the firmware version.
Page 231 MF4003/MF3303 I SERVICE MODE > 7. Imaging Process Adjustment 7. Imaging Process Adjustment 7.1 Gradation Adjust • To make an automatic adjustment of gradation based on the test pattern produced and the readings taken by the scanner. • Color reproduction performance becomes poor.
Page 232 MF4003/MF3303 I SERVICE MODE > 7. Imaging Process Adjustment 7.2 Stabilizer • Use if an image problem persists even after gradation adjustment has been executed. Mode Item Initialize+Image Stabilization To carry out an image stabilization sequence after the historical data of image stabilization control has been initialized.
Page 233 MF4003/MF3303 I SERVICE MODE > 7. Imaging Process Adjustment Setting item Setting value Default setting Cyan, Magenta, Yellow, Black -3 to +3 (Step: 1) • 1 step is equivalent to 0.5%. • Center value 0 corresponds to T/C ratio: 6.5% <Procedure>...
Page 234 MF4003/MF3303 I SERVICE MODE > 7. Imaging Process Adjustment • To decrease the ATVC value (in the direction of a less foggy image), decrease the setting value. 4. Touch [END] to validate the setting value. 5. Check the print image for any image problem.
Page 235 MF4003/MF3303 I SERVICE MODE > 8. CS Remote 8. CS Remote 8.1 Remote Care 8.1.1 Outline • CS Remote Care enables the machine and the computer at CS Remote Care center to exchange data through telephone/fax line, network or E-mail in order to control the machine.
Page 236 MF4003/MF3303 I SERVICE MODE > 8. CS Remote NOTE ▪ Heart Beat is a feature that uploads a Heart Beat file to the registered web server at a specified interval to report that the device is operating. Heart Beat files include total counter and status information.
Page 237 MF4003/MF3303 I SERVICE MODE > 8. CS Remote 8.1.6 Checking the transmission log • The transmission log list will be output to be checked. <Procedure> 1. Touch [CS Remove Care] -> [Maintenance/Default Settings] -> [Detail Setting]. 2. Touch [Communication Log Print].
Page 238 MF4003/MF3303 I SERVICE MODE > 8. CS Remote Setting item Contents Error count data Service count data Life count data, Life cycle data CSRC-System data, Device config data History data EKC data Adjustment data Coverage data [10] Not used...
Page 239 MF4003/MF3303 I SERVICE MODE > 8. CS Remote Initial Transmission • Touching the Initial Transmission key will sent the information to the CS Remote Care center to register the machine. (b) Date & Time Setting • To set the data and time-of-day.
Page 240 MF4003/MF3303 I SERVICE MODE > 8. CS Remote • To notify the Center, select the notification item to the Center. Setting item Contents No Notification Select it to disable the report to the center. Sales count data Error count data...
Page 241 MF4003/MF3303 I SERVICE MODE > 8. CS Remote Setting item Contents Setting value Default setting Connection Time-out To set the timeout period for transmission. 30 to 300 Sec 60 Sec Authentication To set whether or not to authenticate during transmission via SMTP server.
Page 242 MF4003/MF3303 I SERVICE MODE > 8. CS Remote 8.1.9 Product Auth. Settings Product Authentication • To set whether or not to enable product authentication. NOTE ▪ When changing this setting under the condition where http is used for CS Remote Care communication, you need to perform RAM Clear and then initial transmission again.
Page 243 MF4003/MF3303 I SERVICE MODE > 8. CS Remote ▪ At the first time that the main power is turned ON (reboot) after importing the CSRC server information under [Service Mode] -> [Machine Update Settings] -> [Machine Auto Update Setting] -> [Machine Import Setting].
Page 244 MF4003/MF3303 I SERVICE MODE > 8. CS Remote Setting item Setting Description Line for send only Disable Enable Dial Mode Pulse Tone 8.2.3 SW No. 02 Default Setting value Bit Assignment Assignment Functions Functions Setting value Description Auto call on the zero reset of the fixed parts...
Page 245 MF4003/MF3303 I SERVICE MODE > 8. CS Remote 8.2.5 SW No. 04 Default Setting value Bit Assignment Assignment Functions Functions Setting value Description Reservation CS Remote Care communication mode DATA E-mail Not available 8.2.6 SW No. 05 Default Setting value Bit Assignment...
Page 246 MF4003/MF3303 I SERVICE MODE > 8. CS Remote Functions Functions Setting Description Modem redial times 0000 0000 0 times 0000 0001 1 time 0000 1010 10 times 0110 0010 98 times 0110 0011 99 times Others Not available 8.2.8 SW No. 07...
Page 247 MF4003/MF3303 I SERVICE MODE > 8. CS Remote Functions Functions Setting value Description Retransmission times on E-Mail/http delivery 0000 0000 0 times error 0000 0001 1 time 0000 1010 10 times 0110 0010 98 times 0110 0011 99 times...
Page 248 MF4003/MF3303 I SERVICE MODE > 8. CS Remote Functions Functions Setting value Description Timer 2 0000 0000 0 sec Dial request completed -> CONNECT reception 0000 0001 1 sec 0100 0000 64 sec 1111 1110 254 sec 1111 1111 255 sec 8.2.14 SW No.
Page 249 MF4003/MF3303 I SERVICE MODE > 8. CS Remote Functions Functions Setting value Description Reservation Attention display To set whether to give the alarm display when using the modem but the power for the modem is OFF. 8.2.17 SW No. 21...
Page 250 MF4003/MF3303 I SERVICE MODE > 8. CS Remote 8.2.19 SW No. 23 Default Setting value Bit Assignment Assignment Functions Functions Setting value Description Original-based misfeed frequent occurrence 0000 0001 threshold value 0000 0010 0000 0101 0000 1110 0000 1111 Others Not available 8.3 Remote Analysis...
Page 251 MF4003/MF3303 I SERVICE MODE > 8. CS Remote Setting value Contents Default setting Disable To disable CSRA connection functions. ○ Server Settings • To make settings for the pre-check server. Setting item Contents Setting value Default setting To set the address of the server.
Page 252 MF4003/MF3303 I SERVICE MODE > 8. CS Remote 8.3.4 History Output • To output the CSRA communication history in the CSV file format into an external memory. • Communication history with pre-check server • Communication history with destination WebDAV server NOTE ▪...
Page 253 MF4003/MF3303 I SERVICE MODE > 8. CS Remote Error code Contents Solution 3004 http request result problem • Password • Receive error occurred. Or wrong request URL was specified. 3005 http request result problem • Content-Length or receive size exceeded the specified max.
Page 254 MF4003/MF3303 I SERVICE MODE > 9. System 1 9. System 1 9.1 Marketing Area • To make the various settings (language, paper size, fixed zoom ratios, etc.) according to the applicable marketing area. • Upon setup. Marketing Area • Set the applicable marketing area.
Page 255 MF4003/MF3303 I SERVICE MODE > 9. System 1 9.2 Tel/Fax Number • To enter the tel/fax number of the service contact that will appear on the control panel when a malfunction occurs in the machine. • Enter the tel/fax number from the 10-key pad. (19 digits) •...
Page 256 MF4003/MF3303 I SERVICE MODE > 9. System 1 Function for clearing Contents All History Data To clear history data. The following are history data: • Job history, Journal history, Receive reject history, Destination history, Job secure counter (Internal data for history management) Network Setting Data To clear the network-related settings.
Page 257 MF4003/MF3303 I SERVICE MODE > 9. System 1 9.8 Problem Unit Isolation Set. • When a problem occurs, this function enables the use of the units or options that are not affected by separately controlling them and isolating other units or options that have a problem.
Page 258 MF4003/MF3303 I SERVICE MODE > 9. System 1 Operation Service Mode Target user Advantages Disadvantages mode Warm-up Choice of high humidity circumstance Want to prevent curling Warm-up time is as specified value Productivity immediately after immediately after warm-up or later...
Page 259 MF4003/MF3303 I SERVICE MODE > 10. System 2 10. System 2 10.1 Storage type setting • To set the installation status of the MFP storage. Setting value Default setting Storage microSD ○ 10.2 Option Board Status • To be used for setup of the optional fax kit.
Page 260 MF4003/MF3303 I SERVICE MODE > 10. System 2 Setting item Setting Value Default setting 0 to +25 (step: 1) 0 to +28 (step: 1) Near Life Display Settings • To set whether or not to display the life warning of individual consumables.
Page 261 MF4003/MF3303 I SERVICE MODE > 10. System 2 Switch No. Function Operation setting for print status LED Setting to automatically change log-in authorization to a second user when the second user attempts card authentication after a first user has been authenticated through card authentication.
Page 262 MF4003/MF3303 I SERVICE MODE > 10. System 2 Bit Assignment HEX Assignment Details Default value (Bit/HEX) 00000000 “Change Setting” and “Finish” keys become available after 00000000 / 00 the document has been scanned. 10000000 Keys unavailable (copy cycle is started) 10.5.5 SW No.051...
Page 263 MF4003/MF3303 I SERVICE MODE > 10. System 2 10.5.11 SW No.135 • Setting for ID length of the HID Prox card Bit Assignment HEX Assignment Details Default value (Bit/HEX) 00000000 Reports that the 1st byte shows the ID length of the card, the 00000000 / 00 2nd byte and after shows the card ID.
Page 264 MF4003/MF3303 I SERVICE MODE > 10. System 2 HEX 10 • Setting for allowing/prohibiting billing on exited paper when a paper size error occurred at the time of duplex printing Bit Assignment HEX Assignment Details Default value (Bit/HEX) 00000000...
Page 265 MF4003/MF3303 I SERVICE MODE > 10. System 2 10.5.22 SW No.188 • Operation setting for print status LED Bit Assignment HEX Assignment Details Default value (Bit/HEX) 00000001 Blinking 00000001 / 01 00000010 Unlit 10.5.23 SW No.203 • Setting to automatically change log-in authorization to a second user when the second user attempts card authentication after a first user has been authenticated through card authentication.
Page 266 MF4003/MF3303 I SERVICE MODE > 10. System 2 • When CCD board (front side)/CIS (back side: only when dual scan document feeder is mounted) has been replaced, set to “OFF.” NOTICE • After replacing the CCD board or CIS, the default generic value needs to be set since the calibration value set for each unit changes to control the differences in reading performance on each scanner (CCD).
Page 267 MF4003/MF3303 I SERVICE MODE > 10. System 2 7. Using the “binary” command, set the File transfer mode to the binary transfer. 8. Using the “get” command, transfer the data for capture to PC. 9. Finish the command prompt.
Page 268 MF4003/MF3303 I SERVICE MODE > 10. System 2 Setting value Default setting Do Not Change ○ 10.10 ADF Settings • To configure ADF installation settings. Setting value Default setting Unset Dual Scan Document Feeder ○ 10.11 Image Stabilization Setting • To change the type and timing of image stabilization.
Page 269 10.16 Import Config. Data 10.16.1 BootUp Screen • To customize the BootUp Screen displayed upon machine start-up. • Use this feature when changing the Olivetti logo displayed on the control panel upon start-up for client’s intended use of the machine. NOTE ▪ In the following conditions, import of BootUp Screen data is prohibited.
Page 270 MF4003/MF3303 I SERVICE MODE > 10. System 2 ▪ [Administrator] -> [Security] -> [USB Connection Permission setting] -> [Detail Setting] -> [External Memory(Service)] is set to [Restrict]. ▪ [Administrator] -> [Security] -> [Enhanced Security Mode] is set to “ON”.
Page 271 MF4003/MF3303 I SERVICE MODE > 10. System 2 10.19 Display Eco Index • To set whether or not to display [Power Consumption] and [CO2 Emission] in [Utility] -> [Counter] -> [Eco Info]. NOTE ▪ The amount of power consumption displayed on MFP is an estimated value calculated from the average amount of power consumption and the operating hours of MFP, so that is not an exact power consumption value.
Page 272 MF4003/MF3303 I SERVICE MODE > 10. System 2 4. Check that data is normally uninstalled from the message that appears on the control panel. 5. Touch [Reboot]. 10.23 Application Change Setting • To set whether to allow a change of the settings for the specified application start.
Page 273 MF4003/MF3303 I SERVICE MODE > 10. System 2 NOTE ▪ To enable the maintenance mode, set [Administrator] -> [Security] -> [Security Details] -> [Maintenance Mode Access] -> to [Allow]. Setting item Contents Setting value Default setting Maintenance Mode Set whether to enable or disable the Maintenance Mode.
Page 274 MF4003/MF3303 I SERVICE MODE > 10. System 2 1. Connect the USB device that contains the functions codes to be activated. 2. Touch [Activation]. 3. Confirm that [USB] is selected. NOTE ▪ [USB] is only displayed when a USB device that contains functions codes to be activated is connected.
Page 275 MF4003/MF3303 I SERVICE MODE > 11. Counter 11. Counter 11.1 Outline • The counter displays the counts of various counters to allow the technical representative to check or set as necessary. <Common procedure> 1. Call the Service Mode to the screen.
Page 276 MF4003/MF3303 I SERVICE MODE > 11. Counter Counter item Counting method 3rd Feed Count Number of sheets of paper fed from tray 3. Manual Tray Feed Count Number of sheets of paper fed from the manual bypass tray. 1st Feed Retry Count Count the frequency of paper feed retry of tray 1.
Page 277 MF4003/MF3303 I SERVICE MODE > 11. Counter Display item Paper Size 2 16K, Others 11.8 Service Call History (Data) • To display the trouble history in chronological order. • Display the latest 50 trouble codes. 11.9 ADF Paper Pages • To display the number of sheets and mixed originals fed to the automatic document feeder.
Page 278 MF4003/MF3303 I SERVICE MODE > 12. List Output 12. List Output 12.1 Individual list print output • Output the selected list data on the paper. • You can select multiple lists. However, only items displayed on the same screen can be selected at a time.
Page 279 MF4003/MF3303 I SERVICE MODE > 12. List Output 4. Confirm that “OK” is displayed as the result of data saving. Y119930-3 Service Manual I-63...
Page 280 MF4003/MF3303 I SERVICE MODE > 13. State Confirmation 13. State Confirmation 13.1 Sensor Check • To display the states of the input ports of sensors and switches when the machine remains stationary. • Used for troubleshooting when a malfunction or a misfeed occurs.
Page 281 MF4003/MF3303 I SERVICE MODE > 13. State Confirmation • If the value is Low: In IDC detection, the image density is judged as high, thus the Vg/Vdc value is to be adjust lower. Display item Reference value Around -0 V to -800 V.
Page 282 MF4003/MF3303 I SERVICE MODE > 13. State Confirmation 13.7 Memory/Storage Adjustment 13.7.1 Memory Check • If the copy image is faulty. • To check correspondence of data written to and that read from memory through write/read check. • The following shows the memory names that correspond to each memory where check is made.
Page 283 MF4003/MF3303 I SERVICE MODE > 13. State Confirmation 13.7.2 Compress / Decompression Check • To check whether compression and decompression are carried out properly. • If the copy image is faulty. <Procedure> 1. Touch [Compress/Decompression Check]. 2. Press the Start key to start the check procedure.
Page 284 MF4003/MF3303 I SERVICE MODE > 13. State Confirmation 13.10 Load Check • To check each device (electric component) for proper condition by individually activating the load associated with the device. • To identify faults at the time of troubleshooting. NOTE Take note of the following during the load check mode.
Page 285 MF4003/MF3303 I SERVICE MODE > 13. State Confirmation Clean ventilation fan half speed Fusing motor high speed Drives the motor at the specified speed. Fusing motor low speed Fusing motor minimum speed Toner supply motor/K Drives the motor at the specified speed.
Page 286 MF4003/MF3303 I SERVICE MODE > 13. State Confirmation Check item Various USB Check USB Device Keyboard (*) USB Memory (*) CIS Board Check (Front Side) I/P Image Bus Check (Front Side) Line RAM Comparison (Front Side) CIS Board Check (Back Side)
Page 287 MF4003/MF3303 I SERVICE MODE > 13. State Confirmation • If starts by turning ON the main power switch, turn OFF the main power switch. 6. If [NG] is displayed, carry out procedure “Troubleshooting when NG is detected.” NOTE ▪ It takes approx. 200 seconds for check if all items are OK.
Page 288 MF4003/MF3303 I SERVICE MODE > 13. State Confirmation (4) CPU Board Check • To check each item of the CPU board individually. Diagnosis item Relevant electrical parts S800 Compress/ Decompression check CPU board (CPUB) S800 Output image path check CPU board (CPUB)
Page 289 MF4003/MF3303 I SERVICE MODE > 14. Test Mode 14. Test Mode 14.1 Test Pattern • Output the test pattern to check the image on the printer side. • The machine searches through the paper sources in the order of tray 2, tray 3, and tray 1 for paper of the maximum size for printing.
Page 290 MF4003/MF3303 I SERVICE MODE > 14. Test Mode Setting item Setting value Output operation mode SINGLE Copies (1 to 999) MULTI Screen pattern setting FEET HYPER Gradation, Resolution, Error diffusion 1-Sided/2-sided print mode 1-Sided, 2-sided1 (print on both front and back sides), 2-sided2 (print on back side only)
Page 291 MF4003/MF3303 I SERVICE MODE > 14. Test Mode Sample • SINGLE • HYPER • Gradation 14.1.6 8 Color Solid Pattern • To produce an 8-color solid pattern. • Used for checking color reproducibility and uneven density of each color. Setting item...
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MF4003/MF3303 I SERVICE MODE > 14. Test Mode 14.3 Fax Test • It will be displayed only when the optional fax kit is mounted. • Specifiable for each line when there are multiple fax lines Signal Send Test • Image information signals, control signals and DTMF can be individually output.
Page 293 MF4003/MF3303 I SERVICE MODE > 14. Test Mode Setting item Setting value Default setting Special Tone 1100 Hz ○ 1300 Hz 2100 Hz <Procedure> 1. Touch [Fax Line Test]. 2. Select the Line, and touch the [Signal Receive Test].
Page 294 MF4003/MF3303 I SERVICE MODE > 15. ADF 15. ADF 15.1 Original Stop Position • To manually adjust the original stop position and the read position in each of the DF modes. • When the result is Unable in the automatic adjustment of the original stop position.
Page 295 MF4003/MF3303 I SERVICE MODE > 15. ADF 4. Touch [Main Scanning (Front)]. 5. Enter the value from the 10-key pad. (Press the [+/-] key to change the +/- code.) • If the difference in the widths of A is greater than the target, enter the [+] value.
Page 296 MF4003/MF3303 I SERVICE MODE > 15. ADF NOTE ▪ After starting the operation by pressing the Start key, if the Start key is pressed during the operation, the operation will be suspended. Then, if the Start key is pressed again during the suspension, the operation will be resumed.
Page 297 MF4003/MF3303 I SERVICE MODE > 15. ADF <Procedure> 1. Place the chart in the document feed tray. • DF reading chart (for Duplex): with the front side facing up. 2. Make a full size copy of the chart. 3. C width on the chart and one on the copy sample are measured and adjusted so that the difference of C width satisfies the target shown below.
Page 298 MF4003/MF3303 I SERVICE MODE > 15. ADF 15.9 Main Scanning Direction Zoom • To adjust the feed zoom in the back side main scanning direction on the DF. • When DF and CIS has been replaced. Main scanning direction zoom adj...
Page 299 MF4003/MF3303 I SERVICE MODE > 16. FAX 16. FAX 16.1 Outline • It will not be displayed when [Service Mode] -> [System 2] -> [Option Board Status] shows that FAX (circuit 1) is set to “Unset”. • To configure settings for fax line 1 when only the FAX (circuit 1) is “Set” in [Service Mode] -> [System 2] -> [Option Board Status].
Page 300 MF4003/MF3303 I SERVICE MODE > 16. FAX 16.1.1 PBX operating environment Overview Fax source PBX (Private Branch Exchange) Public line Fax destination (external line) Fax destination (internal line) External fax communication Internal fax communication External fax communication flow ① ②...
Page 301 MF4003/MF3303 I SERVICE MODE > 16. FAX Setting item Contents Setting value Default setting Control CH Speed A bit speed of the control channel. 1200 bps ○ The negotiation of 2400/1200 is performed in the V.34 start-up 2400 bps procedure.
Page 302 MF4003/MF3303 I SERVICE MODE > 16. FAX 16.3 Network Network Setting 1 Setting item Contents Setting value Default setting Receive Signal To set whether to detect the receive signal by the number of times or by time. No. of Times ○...
Page 303 MF4003/MF3303 I SERVICE MODE > 16. FAX Setting item Contents Setting Default setting value Network Settings4 Network Settings5 Intermittent ○ (JP) Sound ○ (US/EU) • To make the following settings according to the setting value in Tone Det. Set.
Page 304 MF4003/MF3303 I SERVICE MODE > 16. FAX Setting item Contents Setting value Default setting • It will not be displayed when [Service Mode] -> [Billing Setting] -> [Management Function Choice] shows that the vendor 2 is mounted. Compulsory Memory To set whether or not to use the compulsory memory reception function.
Page 305 MF4003/MF3303 I SERVICE MODE > 16. FAX 16.6 Communication Protocol Setting item Contents Setting value Default setting V8/V34 Protocol To set whether or not to use the V.8/V.34 protocol. ○ V17 EP TONE Whether the EP tone (Echo Protect: 2100Hz) is added to the top of the training ○...
Page 306 MF4003/MF3303 I SERVICE MODE > 16. FAX PMC: Post Message Command TIMER2 Setting item Contents Setting value Default setting EOL-EOL To set the transmission time between EOLs. (*) 4.0 to 25.5 s 13.0 s (Step: 0.5 s) CFR-PIXWAIT Sets the waiting time from CFR is sent to the image signals are received.
Page 307 MF4003/MF3303 I SERVICE MODE > 16. FAX <Procedure> 1. Select [Address] and then, enter the address using [A] to [F] or keypad. A Cursor is movable if [<-] or [->] is pushed. 2. Next, select [Data] and enter a value using binary numbers with keypad.
Page 308 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Contents Setting Data 1: Enabled 4 Resend from the first page at the time of error page Retransmitted from redial error page 0: Retransmitted from error page 1: Retransmitted from initial page...
Page 309 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Contents Setting Data 1 LG is used. × 0 LT is used. × Setting of recording paper for 000B0008 7 Selection without A5S A4->B5 00000000 reception 0: A4->B5 1: B5->A4...
Page 310 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Contents Setting Data 01: Reception only 10: Transmission only 5-0 - PC-FAX setting 000B002D 7-2 - 00000000 1-0 PC-FAX transmission line specification Not specified 00: Not specified 01: Line 1...
Page 311 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Contents Setting Data 0 Call acceptance rejected - Number display Disconnection line 0: Disconnected line 1: No response Recording paper priority 000B0069 7-2 - 00000000 selection 1-0 00: Automatic selection...
Page 312 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Contents Setting Data No. of sequential error lines>ErrorContNormal, RTN is transmitted. No. of continuous error lines- 000E0008 7-0 No. of bad judgment sequential error lines (300 dpi) 00001001 No.
Page 313 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Contents Setting Data Delay timer between CED-DIS 000E0011 7-0 CED - DIS delay timer (unit: 10 ms) 80 ms 00001000 T1 timer for calling 000E0012 7-0 T1 timer for transmission (unit: 1 sec.) 35 sec.
Page 314 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Contents Setting Data 00011100: Korea 00011101: Hong Kong 00011110: Generic (OT) 00011111: Argentina 00100000: Brazil 00100001: Vietnam 00100010: Philippines 00100011: Russia Function when DIS signal is 000E004A 7-2 -...
Page 315 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Contents Setting Data Main body polling transmission 000E0056 7-0 Timer for waiting a transmission command (+FDT) from 8 sec. 00001000 command wait timer the main body during turnaround of polling transmission (unit: sec.)
Page 316 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Contents Setting Data Report setting 2 00120002 7 The FAX CSRC communication log is printed on the 00000100 Activity Report 0: No 1: Yes 6-4 - 3 Automatic daily output of journal...
Page 317 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Contents Setting Data F code report setting 0012000B 7-4 - 00001111 3 Relay request report output 0: No 1: Yes 2 Relay TX result report output 0: No...
Page 318 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Contents Setting Data 0: ON 1: OFF 2-0 - Rotation setting HP 00130008 7-2 - 00000011 1 Letter 0: No 1: Yes 0 A4 0: No 1: Yes...
Page 319 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Contents Setting Data DialIn additional No. (telephone) 0013005D - 7-0 ASCII 11 digits + NULL 0x00 00000000 [12] 00130068 Upper limit for signal 00130069 7-0 Upper limit for signal transmission level setting (-dBm)
Page 320 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Contents Setting Data For transmission 00130076 7-3 - 00000000 2 Restrict plural fax destination 0: OFF 1: ON 1 Destination check display function 0: OFF 1: ON 0 Screen display during transmission...
Page 321 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Line 1 Line 2 Line 3 Line 4 Contents Setting Data 3-2 - 1-0 Cable EQL parameter 1.8 km selection 00: 1.8 km 01: 3.6 km 10: 7.2 km...
Page 322 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Line 1 Line 2 Line 3 Line 4 Contents Setting Data 7200 bps/V.17 ○ 3-0 - Starting speed in 000E009A 000E01AA 000E02BA 000E03CA 33600 bps/V.34 00100000 × international com 31200 bps/V.34...
Page 323 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Line 1 Line 2 Line 3 Line 4 Contents Setting Data 000E00A6 000E01B6 000E02C6 000E03D6 00000001: 1 to 11111111: 00000000 000E00A7 000E01B7 000E02C7 000E03D7 10000000 [0] = HH, [1] = HL, [2] = LH,...
Page 324 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Line 1 Line 2 Line 3 Line 4 Contents Setting Data 1st dial tone 000E00B6 000E01C6 000E02D6 000E03E6 7-0 1st dial tone waiting time or 3 sec. (JP/US)
Page 325 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Line 1 Line 2 Line 3 Line 4 Contents Setting Data Busy tone OFF 000E00C4 000E01D4 000E02E4 000E03F4 7-0 Busy tone OFF time min. 400 ms (JP/US) 0x14 (JP/ time min.
Page 326 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Line 1 Line 2 Line 3 Line 4 Contents Setting Data * Normal conforms to Ringer[2] through [5] as usual. * For DRPD, configure the margin time (min, max) from the standard time (*1).
Page 327 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Line 1 Line 2 Line 3 Line 4 Contents Setting Data Custom 2nd ringer 000E00DD 000E01ED 000E02FD 000E040D 7-0 Custom 2nd ringer OFF time 0 ms 00000000 OFF time specified...
Page 328 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Line 1 Line 2 Line 3 Line 4 Contents Setting Data 01011110 (EU) 20 pps pulse dial 000E00E6 000E01F6 000E0306 000E0416 7-0 20 pps pulse dial make time...
Page 329 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Line 1 Line 2 Line 3 Line 4 Contents Setting Data 1st/2nd DT 000E00F3 000E0203 000E0313 000E0423 7-4 - 00000000 detection At 2nd DT detection DP × parameter...
Page 330 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Line 1 Line 2 Line 3 Line 4 Contents Setting Data 00000000 (US/EU) No. of CAR signal 000E0101 000E0211 000E0321 000E0431 7-0 CAR (information receiving 1 time (JP)
Page 331 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Line 1 Line 2 Line 3 Line 4 Contents Setting Data No. of caller / name display Inhibit (number display / (display of subscribers for trace-back system)) 0: Not inhibit...
Page 332 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Line 1 Line 2 Line 3 Line 4 Contents Setting Data Single detection for V.17 or lower during V.21 setup 0: OFF 1: ON Ignore DIS for V.17 or lower...
Page 333 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Line 1 Line 2 Line 3 Line 4 Contents Setting Data Training data fix operation During V.17 RX mode 0: During V.17 RX 1: During V.17/V.27ter/V.29 EQFZ operation...
Page 334 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Line 1 Line 2 Line 3 Line 4 Contents Setting Data Reception coding 000F0004 000F0024 000F0044 000F0064 7-6 - 00011111 method ability (JPEG) × JBIG ○ ○ ○...
Page 335 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Line 1 Line 2 Line 3 Line 4 Contents Setting Data Reception MSLT 000F000B 000F002B 000F004B 000F006B 7-0 T3.85 or 200*100 dpi (ms) 5 ms 00000101 ability 00000000: 0 ms to 00101000: 40 ms 000F000C 000F002C 000F004C 000F006C 7-0 T7.7 or 200*200 dpi (ms)
Page 336 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Line 1 Line 2 Line 3 Line 4 Contents Setting Data 600 dpi ○ Transmission 00100004 00100024 00100044 00100064 7-6 - 00011111 coding method (JPEG) × instruction JBIG ○...
Page 337 MF4003/MF3303 I SERVICE MODE > 16. FAX Items Address Data Default Line 1 Line 2 Line 3 Line 4 Contents Setting Data V.34-216 ○ Transmission 0010000B 0010002B 0010004B 0010006B 7-0 T3.85 or 200*100 dpi (ms) 5 ms 00000101 MSLT instruction...
Page 338 MF4003/MF3303 I SERVICE MODE > 17. Network Settings 17. Network Settings 17.1 2nd Network Setting NOTE ▪ Before making settings, note the network environment of the customer and make the settings to suit the environment. 2nd network card settings • To be configured when an optional Upgrade Kit (wireless LAN) has been installed in this machine.
Page 339 MF4003/MF3303 I SERVICE MODE > 17. Network Settings WebDAV Synchronize • To set whether to synchronize with [WebDAV Client Settings] in Administrator settings. • When [Synchronize] is set, operation is performed in accordance with the configuration of the [WebDAV Client Settings] within the Administrator settings.
Page 340 MF4003/MF3303 I SERVICE MODE > 17. Network Settings Existence Notice Interval • To set the time interval used to send existence notice packets for existence notice from the MFP to the XMPP server. Setting range Default setting 1 to 3600 sec.
Page 341 MF4003/MF3303 I SERVICE MODE > 18. Machine Update Setting 18. Machine Update Setting 18.1 Internet ISW 18.1.1 Internet ISW Set • To use when upgrading the firmware by Internet ISW. • Each setting such as Server setting will be valid by setting this to “ON”.
Page 342 MF4003/MF3303 I SERVICE MODE > 18. Machine Update Setting • The firmware is downloaded and updated successively. During the firmware download and update, MFP cannot be used. <Procedure> 1. Select [Download/Update]. 2. Touch [Start] to start downloading the firmware.
Page 343 MF4003/MF3303 I SERVICE MODE > 18. Machine Update Setting A sample of C_UpdateList.ini Setting item Description Parameter list [1] [FirmWare] Firmware updating information Version, NumberOfFiles, FilePath [2] [LoadableDriver] Loadable driver updating information Version, NumberOfFiles, FilePath [3] [Config] Configuration files updating information...
Page 344 MF4003/MF3303 I SERVICE MODE > 18. Machine Update Setting Create a configuration file 1. Select [Service Mode] -> [Machine Update Setting] -> [Machine Auto Update Setting] -> [Machine Export Setting]. 2. Insert a USB memory into the USB port.
Page 345 MF4003/MF3303 I SERVICE MODE > 18. Machine Update Setting NOTE ▪ It will not be displayed when [Service Mode] -> [Network Settings] -> [Remote Service Setting] -> [Function Settings] -> [Enable Settings] is set to “ON.” [Machine Auto Update setting] in “Administrator” is not applicable.
Page 346 MF4003/MF3303 I SERVICE MODE > 18. Machine Update Setting Setting item Description Setting Update Time Touch Clear to set the time to update the machine. Time 00 to 23 o’clock Minute 00 to 59 Minutes Polling Settings To set the polling period or day of the week and clock Set Interval.
Page 347 MF4003/MF3303 I SERVICE MODE > 18. Machine Update Setting Error code Cause of error Solution T10001 • The C_UpdateList. data has not been • Download the file again. properly downloaded • Check to see if the file on the server is correct.
Page 348 MF4003/MF3303 I SERVICE MODE > 18. Machine Update Setting Setting item Description Update File Download Access the program server periodically, and set whether or not to use the function to obtain the latest update file. Obtain Set the address of the file storage server.
Page 349 MF4003/MF3303 I SERVICE MODE > 18. Machine Update Setting Setting item Description Setting Default setting SMB Setting Host Name Set the host name for the SMB server. Alphanumeric characters and symbols (up to 253 characters) File Path Set the file path used for SMB server communication.
Page 350 MF4003/MF3303 I SERVICE MODE > 18. Machine Update Setting The latest five logs can be checked. 18.2.7 Manually Update • This is displayed when [Auto Update] is set to [ON] in [Service Mode] -> [Machine Update Setting] -> [Machine Auto Update setting] ->...
Page 351 MF4003/MF3303 I SERVICE MODE > 18. Machine Update Setting Data to be exported User Settings Administrator Setting (*) Service Settings (Excluding the setting of Software switch and Engine FW DipSW) Cloud connection (*) Display Custom Settings (*) External Cert (which is retained) (*)
Page 352 MF4003/MF3303 I SERVICE MODE > 18. Machine Update Setting PeculiarConfig.csv [10] CSV file containing setting values for network connection USB memory Connection Recipient MFP Delivering and setting values of recipient MFP (serial Delivering and setting values of recipient MFP (serial No.1X)
Page 353 MF4003/MF3303 I SERVICE MODE > 18. Machine Update Setting 18.4.3 Deliver/setting procedure 1. Prepare a CSV file (PeculiarConfig.csv) that describes the setting values to be delivered into the root directory under the USB memory, and connect the USB memory to the originating MFP 2.
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Page 355 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 1. BILLING d-Color MF4003/MF3303 SETTING J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS 1. BILLING SETTING 1.1 Outline Starting procedure 1. Call the initial screen of Service Mode. 2. Press the following keys in this order. • Stop -> 9 3.
Page 356 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 1. BILLING d-Color MF4003/MF3303 SETTING 1.2.3 Count by the combination of each setting • The count method depends on the combination of the Counter Setting. • The following shows count methods that are the combination of each setting.
Page 357 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 1. BILLING d-Color MF4003/MF3303 SETTING 1.4.1 Installation procedures of authentication unit (1) AU-102 1. Install the AU-102 loadable driver (BIO_LDR.tar) to the main unit. (*1) 2. Install the AU-102 to the main unit. 3. Select [Body] in [Service Mode] -> [Billing Settings] -> [Authentication Device 2].
Page 358 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 1. BILLING d-Color MF4003/MF3303 SETTING Authentication device Loadable driver name (OLI standard setting) Compatible IC cards USB keyboard emulation card KeyboardEmu loadable driver Depends on the card reader * readers • *: The card type is reported to the authentication program as an extended card type.
Page 359 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 1. BILLING d-Color MF4003/MF3303 SETTING ▪ Although [Use Card Reader Settings] is also selectable at [Administrator] -> [User Auth/Account Track] -> [Authentication Device Settings] -> [Card] -> [IC Card type], "FeliCa" is dedicated for the card reader (OMNIKEY5427CK) settings.
Page 360 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 1. BILLING d-Color MF4003/MF3303 SETTING 6. Enter the serial number of the target MFP, and click [Next]. NOTE ▪ Make sure to enter alphabet letters of the serial number in all capital letters. 7. Click [Next].
Page 361 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 1. BILLING d-Color MF4003/MF3303 SETTING 10. Confirm the registered items, and click [Next]. 11. Click [Generate License Code]. 12. LMS issues license code and function code. 13. Write down the serial number, license code and function code.
Page 362 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 1. BILLING d-Color MF4003/MF3303 SETTING 14. Select [Service Mode] -> [Billing Setting] -> [License Management]. 15. Select [Activation] -> [Function Code] or [License Code], and enter the function code and the license code confirmed at Step13.
Page 363 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 1. BILLING d-Color MF4003/MF3303 SETTING 2. Access the following URL using the PC connected to the Internet. https://lms.olivetti.com/license/OLI/support.aspx 3. Click [CE Login]. 4. Enter [E-Mail Address] and [Password], and click [Login]. 5. Click [Deactivate License Code].
Page 364 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 1. BILLING d-Color MF4003/MF3303 SETTING 7. Select the token to be deactivated, and click [Registration]. 8. LMS issues deactivation code and function code. 9. Write down the serial number, deactivation code and function code.
Page 365 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 1. BILLING d-Color MF4003/MF3303 SETTING 11. Select [Deactivation] -> [Function Code] or [Deactivation Code], and enter the function code and the deactivation code confirmed at Step9. <When deactivating with an USB memory> Connect the USB memory to the USB port on the side of the control panel, and select [Deactivation] -> [USB].
Page 366 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 1. BILLING d-Color MF4003/MF3303 SETTING 18. “Deactivation Complete” message will be displayed. The license become invalid at both MFP and LMS, and deactivated token number can be used for another MFP. 1.6.3 Repair • To repair license management information.
Page 367 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 1. BILLING d-Color MF4003/MF3303 SETTING 2. Select [Repair] -> [Repair Request Code]. Repair Request Code Repair Code Repair 3. Write down or print out the serial number, repair request code and request code. NOTE ▪...
Page 368 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 1. BILLING d-Color MF4003/MF3303 SETTING 6. Enter [E-Mail Address] and [Password], and click [Login]. 7. Click [Repair License Code]. 8. Enter the serial number, repair request code and request code confirmed at step3, and click [Registration].
Page 369 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 1. BILLING d-Color MF4003/MF3303 SETTING 11. Select [Service Mode] -> [Billing Setting] -> [License Management]. 12. Select [Repair] -> [Repair Code], and enter the repair code confirmed at step10. Repair Repair/Request Request Code Repair Repair Code 13.
Page 370 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 1. BILLING d-Color MF4003/MF3303 SETTING 14. After repair is completed, the machine restarts automatically. 1.6.4 Initialize • To initialize license management information. • To be used when license management information cannot be repaired. • License management information should be initialized when the machine fails to generate request code or repair request code due to any trouble and the information cannot be repaired.
Page 371 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 1. BILLING d-Color MF4003/MF3303 SETTING • Used to change the LMS server address set at the time of shipment. Setting item Contents Default setting Fixed Address Uses the LMS server address set at the time of shipment.
Page 372 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 2. ENHANCED d-Color MF4003/MF3303 SECURITY 2. ENHANCED SECURITY 2.1 Outline Starting procedure 1. Call the initial screen of Service Mode. 2. Press the following keys in this order. • Stop -> 0 -> Clear 3. Call the Enhanced Security screen.
Page 373 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 2. ENHANCED d-Color MF4003/MF3303 SECURITY NOTE ▪ If [Administrator] -> [Security] -> [Security Details] -> [Password Rules] is "Enable", "OFF" in the setting item is not displayed. ▪ It will not be displayed when [Administrator] -> [Network] -> [Remote Panel Settings] -> [Client Settings] is set to “ON.”...
Page 374 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 2. ENHANCED d-Color MF4003/MF3303 SECURITY 2.10 Engine FW DipSW • To make printer engine settings. <Procedure> 1. Touch [Engine FW DipSW]. 2. Touch the key that corresponds to the switch No. of the function to be set and check the key is highlighted (ON state) in reverse video.
Page 375 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 2. ENHANCED d-Color MF4003/MF3303 SECURITY Switch No. Function Choice of changing AT1VC condition Choice 1 of extending PU life Choice of extending PU life Choice of improving fusibility strength Choice of increasing stabilization frequency...
Page 376 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 2. ENHANCED d-Color MF4003/MF3303 SECURITY • In case that the main power switch is turned OFF or the machine goes into the sleep mode, be sure to open the front door and turn the main power switch ON or activate the machine from the sleep mode. Then turn ON the New Release Disable mode and close the front door.)
Page 377 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 2. ENHANCED d-Color MF4003/MF3303 SECURITY (7) Choice of securing fusibility • Sets whether or not to conduct printing wait for ensuring fusibility in low-temperature/low-humidity environments. Switch No. 13 Contents Default Without printing wait ○ With printing wait (8) Choice of unit simultaneous replacement promotion...
Page 378 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 2. ENHANCED d-Color MF4003/MF3303 SECURITY NOTE ▪ To reflect the adjustment value after change, make sure to exit from the Service Mode. ▪ The adjustment value is not reflected when turning off the power without exiting from the Service Mode.
Page 379 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 2. ENHANCED d-Color MF4003/MF3303 SECURITY (22) Replacement timing Intelligent Control of Transfer Roller Unit • To set an optimal timing for part replacement depending on the usage of each user. Switch No. 48 Contents Default...
Page 380 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 2. ENHANCED d-Color MF4003/MF3303 SECURITY 1. Connect the USB cable of an external HDD to the USB port of an MFP. (USB NG will be displayed when the HDD is not recognized correctly.) 2. Call the Service Mode to the screen.
Page 381 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 2. ENHANCED d-Color MF4003/MF3303 SECURITY Setting item Contents Setting value Default setting Authentication Data (*) Network Settings (*) Accessibility (*) Administrator Setting (*) Cloud connection (*) Display Custom Settings External Cert (*) Encryption Password Enter the encryption password.
Page 382 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 2. ENHANCED d-Color MF4003/MF3303 SECURITY NOTE ▪ It is displayed when Backup Settings is enabled. Setting item Contents Setting value Default setting Enable Settings To set whether to execute auto backup. • When “Yes” is selected, configure the following Disable ○...
Page 383 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 2. ENHANCED d-Color MF4003/MF3303 SECURITY (1) Backup Server Setting • Set the backup server settings. Setting item Contents Setting value Default setting Function Setting To set whether to use MFP as backup server (WebDAV server).
Page 384 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 3. DEBUG d-Color MF4003/MF3303 SETTINGS 3. DEBUG SETTINGS 3.1 Outline • To configure the settings on log information acquisition performed to analyze the MFP controller's internal operation. NOTE ▪ Before the procedure, set the switch No. 155 to [00000001] at Bit assignment/[01] at HEX assignment in [Service Mode] ->...
Page 385 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 3. DEBUG d-Color MF4003/MF3303 SETTINGS Setting item Contents Setting value Network Packet If network packet information is necessary, select "ON." OFF/ON Acquisition function Select the functions to be covered when obtaining debug logs. Select All, Copy, Printer, User Box, Net/ This item will not be displayed when [Network Packet] is set to ”ON.”...
Page 386 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 3. DEBUG d-Color MF4003/MF3303 SETTINGS Setting item Contents Setting value Default setting User Name Set the user name used to access the WebDAV server. 64 characters maximum Password Set the password that is used to access the WebDAV server.
Page 387 J BILLING SETTING/ENHANCED SECURITY/DEBUG SETTINGS > 3. DEBUG d-Color MF4003/MF3303 SETTINGS 2. Press the [Rear Reset] key at the back of the control panel. 3. A "Capture" folder is automatically created in the USB memory and a file in the PNG format is saved in the folder.
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Page 389 MF4003/MF3303 K FIRMWARE > 1. Overview K FIRMWARE 1. Overview Rewriting of Firmware • Methods for rewriting the firmware are shown below. NOTE ▪ The settings in the "Utility" mode and the "Service Mode" will not be changed, when the firmware is rewritten.
Page 390 MF4003/MF3303 K FIRMWARE > 2. USB memory 2. USB memory 2.1 Preparation System preparation • PC with USB ports • USB memory • USB flash memory compatible with the USB (1.1/2.0/3.0) interface. The speed is limited to USB2.0 specifications even if using a device that supports USB3.0.
Page 391 MF4003/MF3303 K FIRMWARE > 2. USB memory 2. Connect the USB memory containing the firmware into the USB port on the right side of the control panel. 3. Remove the cover [1] at the back of the control panel.
Page 392 MF4003/MF3303 K FIRMWARE > 2. USB memory 3. Touch [OK]. Updating the firmware 1. Select the target firmware data to be updated in the Firmware Update selection screen. If multiple pages is displayed in the selection screen, check all of the pages.
Page 393 MF4003/MF3303 K FIRMWARE > 3. Internet ISW 3. Internet ISW 3.1 Service environment • To use the “Internet ISW”, the MFP must be connected to such a network environment that the firmware can be downloaded on the Internet using the ftp or http protocol.
Page 394 MF4003/MF3303 K FIRMWARE > 3. Internet ISW Update instruction • The firmware update instruction by Internet ISW can be issued from the control panel, CS Remote Care, and Web Connection. NOTE ▪ When IP address of MFP is assigned by DHCP, the firmware rewriting will be failed by using [Download/Update] button. Use [Download] button in such case.
Page 395 MF4003/MF3303 K FIRMWARE > 4. Auto Update setting 4. Auto Update setting 4.1 Service environment • To use the “Auto Update setting”, the MFP must be connected to such a network environment that the firmware data can be downloaded on the network using the SMB or http protocol.
Page 396 MF4003/MF3303 K FIRMWARE > 5. How to install the i-Option data 5. How to install the i-Option data 5.1 Available function for i-Option i-Option Functions Data location How to install data when formatting the MFP storage LK-102 v3 PDF processing In the Standard firmware [Service Mode] ->...
Page 397 MF4003/MF3303 K FIRMWARE > 6. Creating back up files when updating firmware 6. Creating back up files when updating firmware • By enabling backup, the old firmware data is backed up to the storage of the main body when the firmware is updated.
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Page 399 MF4003/MF3303 L TROUBLESHOOTING > 1. JAM CODE L TROUBLESHOOTING 1. JAM CODE 1.1 JAM display Display procedure • When the paper jam occurred, the message, the jam clear procedure, the position jam occurred (number lights up), position of the remaining paper (number lights up), and the JAM code are displayed.
Page 400 MF4003/MF3303 L TROUBLESHOOTING > 1. JAM CODE ▪ A trouble code (C-02XX) will be displayed if the tray lift-up failure cannot be cleared even when action has been taken by following the Guidance. Resetting procedures 1. Open the corresponding door, clear the sheet of paper misfeed, and close the door.
Page 401 MF4003/MF3303 L TROUBLESHOOTING > 1. JAM CODE 1.3 List of the JAM code JAM code JAM type 10-01 Misfeed at manual bypass paper feed section 10-02 10-40 11-01 Misfeed at tray 1 paper feed section 11-02 11-40 12-01 Misfeed at tray 2 paper feed section (When PF-P20 or PF-P21 is installed)
Page 402 MF4003/MF3303 L TROUBLESHOOTING > 1. JAM CODE JAM type JAM detection timing Ref. page Misfeed at tray 3 paper Paper jam of a sheet of paper left at the tray 3 paper feed section results, if L.1.5.4 13-01, 13-40...
Page 403 MF4003/MF3303 L TROUBLESHOOTING > 1. JAM CODE Paper jam of a sheet of paper left at the manual bypass paper feed section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Page 404 • Check code: 28 • Multi code: 1, 2 Replace PCCB/2. Replace BASEB. 1.5.4 13-01, 13-40 Contents Misfeed at tray 3 paper feed section (When PF-P20 or PF-P21 is installed) (d-Color MF4003 only) JAM type JAM code 13-01, 13-40 JAM detection timing 13-01 The leading edge of the paper is not turned ON (unblocked) the tray 3 transport sensor (PS6/3) even after the lapse of a given period of time after the tray 3 starts to feed paper.
Page 405 20-11 The leading edge of the paper is not turned OFF (blocked) the tray 3 transport sensor (PS6/3) even after the lapse of a given period of time after the tray 3 starts to feed paper. (d-Color MF4003 only) 20-12 The leading edge of the paper is not turned OFF (blocked) the tray 2 transport sensor (PS6/2) even after the lapse of a given period of time after the tray 3 starts to feed paper.
Page 406 MF4003/MF3303 L TROUBLESHOOTING > 1. JAM CODE 1.7 3#-## 1.7.1 30-01, 30-03 Contents JAM type Misfeed at 2nd transfer section JAM code 30-01, 30-03 JAM detection timing 30-01 The registration sensor (PS9) is not turned OFF (unblocked) even after the lapse of a given period of time after the leading edge of the paper has turned ON (blocked) PS9.
Page 407 MF4003/MF3303 L TROUBLESHOOTING > 1. JAM CODE • Paper exit sensor (PS13) • Base board (BASEB) Procedure Step Action Control signal Location of electrical component Initial check items PS10 I/O check, sensor check BASEB CN23E-9 (ON) PS13 I/O check, sensor check...
Page 408 MF4003/MF3303 L TROUBLESHOOTING > 1. JAM CODE Procedure Step Action Control signal Location of electrical component Initial check items PS16 I/O check, sensor check DFCB CN3-2 (ON) 21-P PS17 I/O check, sensor check DFCB CN2-8 (ON) 23-P PS18 I/O check, sensor check...
Page 409 MF4003/MF3303 L TROUBLESHOOTING > 1. JAM CODE Procedure Step Action Control signal Location of electrical component Initial check items Make the adjustment of original stop position. PS17 I/O check, sensor check DFCB CN2-8 (ON) 23-P PS18 I/O check, sensor check...
Page 410 MF4003/MF3303 L TROUBLESHOOTING > 1. JAM CODE Step Action Control signal Location of electrical component • Multi code: 1 M1 load check BASEB CN17E-1 to 5 • Check code: 40 • Multi code: 1, 2 Replace BASEB. 1.9.2 93-03 Contents...
Page 411 MF4003/MF3303 L TROUBLESHOOTING > 1. JAM CODE Procedure Step Action Control signal Location of electrical component Initial check items Open and close the front door of the main body. 1.9.4 99-02 Contents JAM type Controller JAM (controller forced stop command)
Page 412 MF4003/MF3303 L TROUBLESHOOTING > 1. JAM CODE Step Action Control signal Location of electrical component Open and close the front door of the main body. 1.9.8 99-06 Contents JAM type Controller JAM (print control on the main body is not completed)
Page 413 MF4003/MF3303 L TROUBLESHOOTING > 1. JAM CODE 1.10 Sensor layout 1.10.1 d-Color MF4003/MF3303 [1] [2] [3] Document before read sensor (PS18) Document registration sensor (PS17) After separate sensor (PS16) Paper exit sensor (PS13) Fusing loop sensor (PS10) ADU transport sensor (PS11)
Page 414 MF4003/MF3303 L TROUBLESHOOTING > 2. MALFUNCTION CODE 2. MALFUNCTION CODE 2.1 Display procedure • The machine's CPU performs a self-diagnostics function that, on detecting a malfunction, gives the corresponding malfunction code and maintenance call mark on the control panel. • Touching the maintenance call mark will display the corresponding malfunction code on the state confirm screen.
Page 415 MF4003/MF3303 L TROUBLESHOOTING > 2. MALFUNCTION CODE 2.4 P-5 Contents Malfunction type IDC sensor failure Malfunction code Malfunction detection timing • During IDC sensor light intensity correction, IDC sensor output is uncompleted. • During IDC base surface detective control, sensor output voltage detected is under 0.7 V or over 3.35V.
Page 416 MF4003/MF3303 L TROUBLESHOOTING > 2. MALFUNCTION CODE 2.7 P-22 Contents Malfunction type Color regist adjust failure Malfunction code P-22 Malfunction detection timing • The gap between maximum and minimum value of deviations among each color (the values before averaging) is over the predetermined value.
Page 417 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE 3. TROUBLE CODE 3.1 Overview of trouble code • The machine’s CPU performs a self-diagnostics function that, on detecting a malfunction, gives the corresponding trouble code on the control panel. 3.2 Overview of troubleshooting procedure •...
Page 418 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Troubleshooting flow Detect trouble code Self-diag. (Full) Target trouble code Execute Self-diag. (Full) Diagnosis result Troubleshooting against each error code Troubleshooting against each trouble code 3.2.1 Troubleshooting procedure 1. Display the trouble code.
Page 419 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Procedure 1. Turn OFF the main power switch. 2. Remove the key cover [1] on the rear side of the control panel, and turn main power switch ON while pressing the Reset key [2].
Page 420 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE First, perform "nonvolatile memory clear." If the problem persists, then, perform "enhanced nonvolatile memory clear." The performance of the relevant troubleshooting procedure does not reset the trouble code. Other than CD3## Trouble code...
Page 421 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE 10. Touch [Clear the memory] or press the start key. 11. When [OK] is displayed, turn off the main power switch and turn it on again more than 10 seconds after. 12. Insert the USB memory that contains the latest firmware data and, while holding down the power key, turn ON the main power switch.
Page 422 C0103 Tray 2 drive motor malfunction (When PF-P20 or PF-P21 is installed) C0104 Tray 3 drive motor malfunction (When PF-P20 or PF-P21 is installed) (d-Color MF4003 only) C0202 Tray 1 feeder up/down abnormality C0204 Tray 2 feeder up/down abnormality (When PF-P20 or PF-P21 is installed)
Page 423 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Trouble Code Contents Rank Self-diag. (Full) C40A4 Mechanical controller PF communication pulse error C40A5 QSPI communication clock switching error C40A6 Mechanical controller ASIC communication error C40C3 CTL PF transmission timeout 1 C40C5...
Page 424 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Trouble Code Contents Rank Self-diag. (Full) C7311 Machine cooling fan failure C7312 Toner suction fan failure C7502 Tray 1 upper limit sensor failure C7601 Power line A1 error C7602 Power line A2 error...
Page 425 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Trouble Code Contents Rank Self-diag. (Full) CB145 Fax soft error (received undefined parameter) Target CB146 Fax soft error (command/response sequence error) Target CB150 Program control error (instance acquisition error) Target CB151 Job start error...
Page 426 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Trouble Code Contents Rank Self-diag. (Full) CC214 User information deletion error Target CC216 Acquisition failure of the number of trials/Initialize error of number of Target authentication CC301 Authentication customize data error Target...
Page 427 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Trouble Code Contents Rank Self-diag. (Full) CD601 Trouble related to security CD602 CD603 CD701 Mechanical controller flash ROM writing error CD702 Mechanical controller flash ROM device error CD703 FW download communication fault...
Page 428 Replace BASEB. 3.7.2 C0104 Contents C0104: Tray 3 drive motor malfunction (When PF-P20 or PF-P21 is installed) (d-Color MF4003 only) Trouble type Rank Trouble detection condition The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning.
Page 429 Replace BASEB. 3.7.5 C0206 Contents C0206: Tray 3 feeder up/down abnormality (When PF-P20 or PF-P21 is installed) (d-Color MF4003 only) Trouble type Rank Trouble detection condition The tray 3 upper limit sensor (PS2/3) is not turned ON (blocked) even after the set period of time has elapsed after the paper lift-up operation for the drawer began.
Page 430 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE 3.8 C2### 3.8.1 C2153, C2154, C2155, C2156 Contents Trouble type • C2153: Transfer belt spacing fault at K pressure switching • C2154: Transfer belt contact fault at all pressure switching • C2155: Transfer belt contact fault after K pressure established •...
Page 431 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE 3.8.3 C2350 Contents Trouble type C2350: Toner suction fan failure to turn Rank Trouble detection condition The fan lock signal remains HIGH for a predetermined continuous period of time while the fan is turning.
Page 432 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE 6. Check the connector between the imaging unit/K-relay CN6-BASEB CN14E for proper connection and correct as necessary. (C2557) 7. Check the connector between M4-BASEB CN13E for proper connection and correct as necessary.
Page 433 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Relevant electrical parts • Imaging unit/C,M,Y,K • CPU board (CPUB) • Base board (BASEB) Procedure 1. Reinstall the imaging unit. 2. Check the connector between the imaging unit/C-relay CN5-BASEB CN14E for proper connection and correct as necessary. (C2561) 3.
Page 434 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Replace the corresponding toner cartridge. Replace CPUB. Replace BASEB. 3.9 C3### 3.9.1 C3201, C3202 Contents Trouble type • C3201: Fusing motor failure to turn • C3202: Fusing motor turning at abnormal timing Rank Trouble detection condition •...
Page 435 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Trouble isolation Relevant electrical parts • Fusing unit • C3722: Heating roller thermistor/Edg (TH1) • C3725: Heating roller temperature sensor (TEMS) • C3726: Heating roller thermistor/Ctr (TH2) • DC power supply (DCPS) •...
Page 436 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Replace DCPS. 3.9.6 C3922, C3925, C3926 Contents Trouble type • C3922: Fusing sensor wire breaks detection (Edge of the heating roller) • C3925: Fusing sensor wire breaks detection (Main of the heating roller) •...
Page 437 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Trouble isolation Relevant electrical parts • CPU board (CPUB) • Base board (BASEB) Procedure 1. Reboot the machine. Replace CPUB. Replace BASEB. 3.10.2 C40A2, C40A3, C40A4, C40A5, C40A6, C40C3, C40C5 Contents Trouble type •...
Page 438 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Replace the PH unit. Replace CPUB. Replace BASEB. 3.11 C5### 3.11.1 C5102, C5103 Contents Trouble type • C5102: Main motor failure to turn • C5103: Main motor turning at abnormal timing Rank Trouble detection condition •...
Page 439 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE 2. Check the connector between FM1-relay CN101-CUDB CN2 for proper connection and correct as necessary. 3. Check the connector between FM2-relay CN102-CUDB CN2 for proper connection and correct as necessary. 4. Check the connector between FM3-relay CN103-CUDB CN2 for proper connection and correct as necessary.
Page 440 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Trouble detection condition Engine control malfunction is detected with port monitor control. Trouble isolation Relevant electrical parts • CPU board (CPUB) • Base board (BASEB) Procedure 1. Check the connectors on BASEB for proper connection and correct as necessary.
Page 441 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Rank Trouble detection condition A condition is detected in which no power is being supplied to the base board (BASEB). Trouble isolation Relevant electrical parts • Front door sensor (PS1) • Right door sensor (PS2) •...
Page 442 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Relevant electrical parts • Scanner home sensor (PS21) • Scanner motor (M9) • CPU board (CPUB) • Base board (BASEB) Procedure 1. Correct or change the scanner drive (pulley, gear, belt) if it is faulty.
Page 443 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Procedure 1. Check the connector between IR CIS-BASEB CN6 for proper connection and correct as necessary. 2. Check CPUB for proper installation and correct as necessary. Replace IR CIS. Replace CPUB. Replace BASEB.
Page 444 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE 3.12.10 C6902, C6903, C6912, C6913 Contents Trouble type • C6902: Bus check NG1-1 • C6903: Bus check NG1-2 • C6912: Bus check NG2-1 • C6913: Bus check NG2-2 Rank Trouble detection condition • C6902, C6903: When bus check (front side) detects an error.
Page 445 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Replace BASEB. 3.13.2 C7131 Contents Trouble type C7131: Toner supply motor/CK failure Rank Trouble detection condition After starting the motor, an error is detected for the malfunction detection signal. Trouble isolation Relevant electrical parts •...
Page 446 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE 2. Check the connector of CL2 for proper drive coupling and correct as necessary. 3. CL2 conduction check • Control signal: BASEB CN23E-10 (ON) • Location of electrical component: 9-K Replace CL2.
Page 447 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Relevant electrical parts • ADU forward rotation clutch (CL6) • Base board (BASEB) Procedure 1. Check the connector between CL6-relay CN11-BASEB CN18E for proper connection and correct as necessary. 2. Check the connector of CL6 for proper drive coupling and correct as necessary.
Page 448 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE 3.13.13 C7312 Contents Trouble type C7312: Toner suction fan failure Rank Trouble detection condition After starting the fan, an error is detected for the malfunction detection signal. Trouble isolation Relevant electrical parts •...
Page 449 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE • Multi code: 1, 2 • Control signal: BASEB CN17E-11 to 15 • Location of electrical component: 1-C Replace M2. Replace BASEB. 3.13.17 C7604 Contents Trouble type C7604: Power line A4 error Rank Trouble detection condition The fuse detection unit detected an error for a predetermined time.
Page 450 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE 11. CL2 conduction check • Control signal: BASEB CN23E-10 (ON) • Location of electrical component: 9-K 12. CL3 conduction check • Control signal: BASEB CN22E<A>-1 (ON) • Location of electrical component: 12-C 13.
Page 451 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE • Base board (BASEB) Procedure 1. BASEB F2E conduction check 2. Check the connector between FM1-relay CN23-BASEB CN19E for proper connection and correct as necessary. 3. Check the connector between FM2-relay CN10-BASEB CN18E for proper connection and correct as necessary.
Page 452 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Procedure 1. BASEB F5E, F6E, F20E conduction check 2. Check the connector between DCPS CN4-BASEB CN3E for proper connection and correct as necessary. 3. Check the connector between DCPS CN6-BASEB CN1E for proper connection and correct as necessary.
Page 453 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Trouble detection condition When the main power switch ON or when the original is being conveyed, the AD value there is no paper loaded state is out of the predetermined range. Trouble isolation Relevant electrical parts •...
Page 454 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Rank Trouble detection condition • C9403: At the CIS gain adjustment, the machine detected that the output of the CIS LED is lower than the specified value. • C9404: After a scan job is completed, the machine detected that the average output of the CIS LED is greater than the specified value.
Page 455 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Relevant electrical parts • CPU board (CPUB) • Base board (BASEB) Procedure 1. Check the connectors on BASEB for proper connection and correct as necessary. Replace CPUB. Replace BASEB. 3.17 CC### 3.17.1 CC002 Contents...
Page 456 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Procedure 1. Check the ROM version. 2. Rewrite the firmware. 3. Check CPUB for proper installation and correct as necessary. Replace CPUB. Replace BASEB. 3.17.4 CC156 Contents Trouble type CC156: DF ROM error Rank Trouble detection condition Upgrade of the firmware has not been successful.
Page 457 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE • CC171: Dynamic link error during starting (AP1) • CC172: Dynamic link error during starting (AP2) • CC173: Dynamic link error during starting (AP3) • CC174: Dynamic link error during starting (AP4) •...
Page 458 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Trouble detection condition When using the authentication device, authentication data is not to meet the specifications. Trouble isolation Relevant electrical parts • CPU board (CPUB) • Base board (BASEB) • Authentication unit Procedure 1.
Page 459 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE 3.17.14 CC216 Contents Trouble type CC216: Acquisition failure of the number of trials/Initialize error of number of authentication Rank Trouble detection condition An error occurred during user authentication using optional authentication unit AU-102.
Page 460 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE 3.18 CD### 3.18.1 CD002 Contents Trouble type CD002: JOB RAM save error Rank Trouble detection condition The error in save of job data to the memory / storage and its read error are detected.
Page 461 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE 3.18.5 CD012 Contents Trouble type CD012: Mount error due to storage being unformatted Rank Trouble detection condition • The storage is not logically formatted after the whole data in the storage has been deleted by overwriting.
Page 462 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Procedure 1. Check STRGB for proper installation and correct as necessary. 2. Check CPUB for proper installation and correct as necessary. 3. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] and perform the function.
Page 463 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Replace CPUB. Replace BASEB. 3.18.14 CD241, CD242 Contents Trouble type • CD241: Encryption ASIC setting error • CD242: Encryption ASIC mounting error Rank Trouble detection condition • CD241: Initialization error of the encrypted ASIC is detected during the machine is starting.
Page 464 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE • "TCP/IP” of Utility -> [Administrator] -> [Network] -> [TCP/IP Setting] -> [TCP/IP Setting1] is set to "ON”. • "Network I/F Configuration” of Utility -> [Administrator] -> [Network] -> [Network I/F Configuration] is set to other than "Wireless Only”.
Page 465 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE 3.18.20 CD38E Contents Trouble type CD38E: Nonvolatile data save error (SPI-Flash) Rank Trouble detection condition The "ISW download flag" saved in the SPI-Flash has an illegal value. Trouble isolation Relevant electrical parts •...
Page 466 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE • CD3B5: DB definition file error Rank Trouble detection condition • CD3B1: When starting the MFP, PostgreSQL server startup has not been successful. • CD3B3: When starting the MFP, SQL DB access fails in PostgreSQL server startup processing.
Page 467 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE 3.18.28 CD701, CD702, CD703 Contents Trouble type • CD701: Mechanical controller flash ROM writing error • CD702: Mechanical controller flash ROM device error • CD703: FW download communication fault Rank Trouble detection condition CD701: A mechanical controller flash ROM writing sequence is interrupted in its mid-operation due to, for example, power being shut off.
Page 468 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE • CPU board (CPUB) • Base board (BASEB) Procedure 1. Check the connector between DF CIS-BASEB CN5 for proper connection and correct as necessary. 2. Check CPUB for proper installation and correct as necessary.
Page 469 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Trouble detection condition The file or data that is necessary to start the virus scan has been lost. Trouble isolation Relevant electrical parts Storage board (STRGB) Procedure 1. Reboot the machine. (MFP will reboot maximum 2 times by itself.) Replace STRGB.
Page 470 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Procedure 1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch. 2. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] -> [Logical Format] and perform the function.
Page 471 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE Trouble detection condition A scanner part is faulty. Trouble isolation Relevant electrical parts CIS module (IR CIS) Procedure Replace IR CIS. 3.20 CF### (Abort code) • The machine displays an abort code (CF###) on the control panel as it becomes unable to process tasks properly through its software control.
Page 472 MF4003/MF3303 L TROUBLESHOOTING > 3. TROUBLE CODE 4. Execute [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Memory Check] -> [Rough Check], and check that no abnormalities. When "NG" is displayed, replace the appropriate memory or PWB. • WORK0: CPU board (CPUB) LPDDR4 main memory ChA •...
Page 473 MF4003/MF3303 L TROUBLESHOOTING > 4. TROUBLESHOOTING USING SELF-DIAG. (FULL) 4. TROUBLESHOOTING USING SELF-DIAG. (FULL) 4.1 Overview of Self-diag. (Full) function • If a trouble code occurs or the machine cannot operate normally due to defects of the control system hardware parts, by executing the "Self-diag.
Page 474 MF4003/MF3303 L TROUBLESHOOTING > 4. TROUBLESHOOTING USING SELF-DIAG. (FULL) 4.3 Error Code List Error code Target device Diagnosis item Reason of error Relevant electrical parts E1-1 NVMeSSD Device recognition Engagement failure Storage board (STRGB) Mounting failure CPU board (CPUB) E1-2...
Page 475 MF4003/MF3303 L TROUBLESHOOTING > 4. TROUBLESHOOTING USING SELF-DIAG. (FULL) 4.4 E1-1 Contents Error code E1-1 Target device NVMeSSD Diagnosis item Device recognition Reason of error Engagement failure Mounting failure Relevant electrical parts Storage board (STRGB) CPU board (CPUB) Corrective action procedure 1.
Page 476 MF4003/MF3303 L TROUBLESHOOTING > 4. TROUBLESHOOTING USING SELF-DIAG. (FULL) Reason of error STRGB error (data failure) Relevant electrical parts Storage board (STRGB) Corrective action procedure 1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.
Page 477 MF4003/MF3303 L TROUBLESHOOTING > 4. TROUBLESHOOTING USING SELF-DIAG. (FULL) 4.12 E4-1, E4-2 NOTE ▪ When executing the Self-diag. (Full) after the trouble code (CE301, CE304) is displayed, the self-diagnosis may not complete. In that case, finish the Self-diag. (Full) forcibly, and perform the troubleshooting against each trouble code.
Page 478 MF4003/MF3303 L TROUBLESHOOTING > 4. TROUBLESHOOTING USING SELF-DIAG. (FULL) 2. Correct the mounting of BASEB or the connection of connectors if faulty. Replace BASEB. 4.16 E5-4 Contents Error code E5-4 Target device Various USB devices Diagnosis item USB device HUB chip (USB hub board)
Page 479 MF4003/MF3303 L TROUBLESHOOTING > 4. TROUBLESHOOTING USING SELF-DIAG. (FULL) 2. Correct the mounting of the upgrade kit (UK-221) or the connection of connectors if faulty. 3. Correct the mounting of BASEB or the connection of connectors if faulty. Replace WLANB.
Page 480 MF4003/MF3303 L TROUBLESHOOTING > 4. TROUBLESHOOTING USING SELF-DIAG. (FULL) Base board (BASEB) E7-2 DF CIS module (DF CIS) Corrective action procedure 1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.
Page 481 MF4003/MF3303 L TROUBLESHOOTING > 4. TROUBLESHOOTING USING SELF-DIAG. (FULL) 4.26 E12-3 Contents Error code E12-3 Target device PCIe Diagnosis item E12-3 PCIe device check NVMeSSD Reason of error PCIe device error Relevant electrical parts E12-3 Storage board (STRGB) CPU board (CPUB) Corrective action procedure 1.
Page 482 L TROUBLESHOOTING > 5. TROUBLESHOOTING WHEN NG IS DISPLAYED ON d-Color MF4003/MF3303 THE SELF-DIAG. (INDIVIDUAL) 5. TROUBLESHOOTING WHEN NG IS DISPLAYED ON THE SELF-DIAG. (INDIVIDUAL) 5.1 I2S check 5.1.1 Troubleshooting when NG is displayed for AUDIO (voice) 1. Turn OFF the main power switch, disconnect power cord from the outlet.
Page 483 • Check the status of [Service Mode] -> [Machine Update Setting] -> [Internet ISW] -> [Forwarding Access Setting]. • If the above process does not solve the problem, inform the corresponding error code to the Olivetti. 0x00000010 Parameter error • Check if [Service Mode] -> [Machine Update Setting] -> [Internet ISW] ->...
Page 484 [Internet ISW Set] is set to “ON”. -> It failed to lock the job because the • If the above process does not solve the problem, inform the corresponding error code to the Olivetti. operation is already locked with PSWC, etc.
Page 485 MF4003/MF3303 L TROUBLESHOOTING > 7. CS Remote Care ERROR CODE 7. CS Remote Care ERROR CODE 7.1 Troubleshooting for CS Remote Care If communication is not done properly, check the condition by following the procedures shown below. 1. Shift the screen in the order of [Service Mode] -> [CS Remote] -> [Remote Care].
Page 486 MF4003/MF3303 L TROUBLESHOOTING > 7. CS Remote Care ERROR CODE Error code Contents Solution 000E Receiving ring buffer full If the same error is detected several times, turn the • When receiving ring buffer is full modem power OFF and ON.
Page 487 MF4003/MF3303 L TROUBLESHOOTING > 7. CS Remote Care ERROR CODE Error code Contents Solution 1061 Modifying not allowed Ask the host to send another instruction mail for • The host sent a command mail that asked modifying data of item modifying.
Page 488 MF4003/MF3303 L TROUBLESHOOTING > 7. CS Remote Care ERROR CODE Error code Contents Solution • MIO response timed out. 41FB Control error Turn the main power switch OFF and then ON. • As the file descriptor of the e-mail that MFP receives from MIO is invalid, MFP cannot receive the e-mail.
Page 489 MF4003/MF3303 L TROUBLESHOOTING > 7. CS Remote Care ERROR CODE Error code Contents Solution 1082 Subject Type problem Ask the host to send another instruction file for • Received code did not define the Type of Subject. modifying. 1084...
Page 490 MF4003/MF3303 L TROUBLESHOOTING > 7. CS Remote Care ERROR CODE (5) 4### Error code Contents Solution 4103 After the main power switch is switched ON, HTTP communication is Wait for a while and try transmitting again. attempted under the condition where HTTP communication is not ready.
Page 491 MF4003/MF3303 L TROUBLESHOOTING > 8. CS Remote Analysis ERROR CODE 8. CS Remote Analysis ERROR CODE 8.1 When connecting by SOAP NOTE ▪ When a code other than the ones listed below is displayed, contact OLI and inform the error code.
Page 492 MF4003/MF3303 L TROUBLESHOOTING > 8. CS Remote Analysis ERROR CODE 8.1.3 3### Error code Contents Solution Contact OLI and inform the error code 3001 to 3053 SOAP request result problem (MFP side error) Contact OLI and inform the error code...
Page 493 MF4003/MF3303 L TROUBLESHOOTING > 8. CS Remote Analysis ERROR CODE Error code Contents Solution • Session ID inconsistent 8.2.4 3### Error code Contents Solution 3002 http request result problem Check the http server system settings. • Unopened client ID was specified •...
Page 494 MF4003/MF3303 L TROUBLESHOOTING > 9. FAX TROUBLE CODE 9. FAX TROUBLE CODE 9.1 The error in the transmission/reception system • The error in the Txx/Rxx system may be caused under the effect of line noise, etc. even in usual operating condition.
Page 495 MF4003/MF3303 L TROUBLESHOOTING > 9. FAX TROUBLE CODE Error code Category Contents of error How to correct B128 Timeout of suspension process (line control) B129 Timeout of suspension process (modem control) 9.5 B13# Error code Category Contents of error How to correct...
Page 496 MF4003/MF3303 L TROUBLESHOOTING > 9. FAX TROUBLE CODE 9.9 B17# Error code Category Contents of error How to correct B170 MFP soft Program control error (table control error) • Turn OFF and ON the main power switch. error • Acquire the data saved in the storage from [Service Mode] ->...
Page 497 MF4003/MF3303 L TROUBLESHOOTING > 9. FAX TROUBLE CODE Error Catego Contents of error How to correct Installation position code (Service Mode -> [FAX] -> [Line #]) Mixed Unable to detect the DIS 1. Change the lowest reception sensitivity to -43 dBm.
Page 498 MF4003/MF3303 L TROUBLESHOOTING > 9. FAX TROUBLE CODE Error Catego Contents of error How to correct Installation position code (Service Mode -> [FAX] -> [Line #]) Example: The remote (since the remote station may be disconnected first without station is disconnected...
Page 499 MF4003/MF3303 L TROUBLESHOOTING > 9. FAX TROUBLE CODE Error Catego Contents of error How to correct Installation position code (Service Mode -> [FAX] -> [Line #]) remote station, the MCF 3. Increase the number of times for resending the post...
Page 500 MF4003/MF3303 L TROUBLESHOOTING > 9. FAX TROUBLE CODE Error Catego Contents of error How to correct Installation position code (Service Mode -> [FAX] -> [Line #]) station, or the set telephone number is mismatched with the actual fax number.
Page 501 MF4003/MF3303 L TROUBLESHOOTING > 9. FAX TROUBLE CODE 9.19 T7# Error Catego Contents of error How to correct Installation position code (Service Mode -> [FAX] -> [Line #]) Sendin Fax soft error 1. Dissolve the high load issues. 2. Turn OFF V.34 if it is limited to V.34 communication.
Page 502 MF4003/MF3303 L TROUBLESHOOTING > 9. FAX TROUBLE CODE Error Catego Contents of error How to correct Installation position code (Service Mode -> [FAX] -> [Line #]) 1. The telephone line is 2. Check if the port of the telephone line is exclusively used not connected.
Page 503 MF4003/MF3303 L TROUBLESHOOTING > 9. FAX TROUBLE CODE Error Catego Contents of error How to correct Installation position code (Service Mode -> [FAX] -> [Line #]) Details can be checked with the record which is made by the monitor speaker or telephone line.
Page 504 MF4003/MF3303 L TROUBLESHOOTING > 9. FAX TROUBLE CODE Error Catego Contents of error How to correct Installation position code (Service Mode -> [FAX] -> [Line #]) 3. If the error occurs on the specific destination, ask it to pay attention not to send fax with mixed-size original or incorrect resolution.
Page 505 MF4003/MF3303 L TROUBLESHOOTING > 9. FAX TROUBLE CODE 9.23 R1# Error Catego Contents of error How to correct Installation position code (Service Mode -> [FAX] -> [Line #]) Recepti Protocol error (received 1. Change the lowest reception sensitivity to -43 dBm.
Page 506 MF4003/MF3303 L TROUBLESHOOTING > 9. FAX TROUBLE CODE Error Catego Contents of error How to correct Installation position code (Service Mode -> [FAX] -> [Line #]) 3. Set the reception beginning speed to V.29-9600bps. [Modem/NCU] -> [V17 Send Max Speed] ->...
Page 507 MF4003/MF3303 L TROUBLESHOOTING > 9. FAX TROUBLE CODE 9.25 R3# Error Catego Contents of error How to correct Installation position code (Service Mode -> [FAX] -> [Line #]) Polling DIS is received after Turn OFF the DTS function. [Function Parameter]: 000E0052 bit0: switching to Polling TX.
Page 508 MF4003/MF3303 L TROUBLESHOOTING > 9. FAX TROUBLE CODE Error Catego Contents of error How to correct Installation position code (Service Mode -> [FAX] -> [Line #]) Communication error 1. Check the connection of the fax board USB cable and between fax board and the power cord.
Page 509 MF4003/MF3303 L TROUBLESHOOTING > 9. FAX TROUBLE CODE Error Catego Contents of error How to correct Installation position code (Service Mode -> [FAX] -> [Line #]) 2. Turn OFF V.34. [Communication] -> [Protocol] -> V8/ V34 Protocol Detected HDLC frame 1.
Page 510 MF4003/MF3303 L TROUBLESHOOTING > 9. FAX TROUBLE CODE Error Catego Contents of error How to correct Installation position code (Service Mode -> [FAX] -> [Line #]) 3. Contact the fax machine, and ask it to send again with the correct box number.
Page 511 MF4003/MF3303 L TROUBLESHOOTING > 10. DIAGNOSTIC CODES 10. DIAGNOSTIC CODES 10.1 Outline • The diagnostic code is a 22-digit hexadecimal code indicating a communication conditions and status. • The diagnostic code is printed on the activity report. • The purpose of the diagnostic code is to obtain detailed information of communication results and conditions so as to analyze communication troubles.
Page 512 MF4003/MF3303 L TROUBLESHOOTING > 10. DIAGNOSTIC CODES • (Not used): bit is set to 0. Service Manual Y119930-3 L-114...
Page 513 MF4003/MF3303 L TROUBLESHOOTING > 11. NETWORK FAX ERROR CODE 11. NETWORK FAX ERROR CODE 11.1 Error code list of the transmission system Error code Category Contents of error Redial Corrective action Connection Server connection error • Check the condition of the other party machine.
Page 514 MF4003/MF3303 L TROUBLESHOOTING > 11. NETWORK FAX ERROR CODE Error code Category Contents of error Corrective action Decode File error Ask the sender to send it again in a correct file format as shown below. • Internet Fax: TIFF •...
Page 515 L TROUBLESHOOTING > 12. PANEL BLACKOUT TROUBLE (BOOT DIAGNOSIS d-Color MF4003/MF3303 FUNCTION) 12. PANEL BLACKOUT TROUBLE (BOOT DIAGNOSIS FUNCTION) 12.1 Boot diagnosis function • The boot diagnosis is performed when the start screen on the touch panel of the machine freezes or blacks out for some faulty condition.
Page 516 L TROUBLESHOOTING > 12. PANEL BLACKOUT TROUBLE (BOOT DIAGNOSIS d-Color MF4003/MF3303 FUNCTION) 12.1.2 Manual boot diagnosis procedure 1. Turn OFF the main power switch under the condition in which the start screen freezes or blacks out during the startup sequence. 2. Turn the main power switch on while pressing the power key.
Page 517 L TROUBLESHOOTING > 13. TROUBLES THAT DO NOT DISPLAY THE TROUBLE d-Color MF4003/MF3303 CODE 13. TROUBLES THAT DO NOT DISPLAY THE TROUBLE CODE 13.1 Machine is not energized at all (DCPS operation check) Contents Trouble type Machine is not energized at all...
Page 518 L TROUBLESHOOTING > 13. TROUBLES THAT DO NOT DISPLAY THE TROUBLE d-Color MF4003/MF3303 CODE Step Check item Location of electrical Result Action component Is DC24 V being output to CN4-3 on DCPS? Check the wiring from the wall DCPS to Are the fuses on DCPS conducting? Replace DCPS.
Page 519 MF4003/MF3303 L TROUBLESHOOTING > 14. OTHER TROUBLE 14. OTHER TROUBLE 14.1 Firmware error warning • Warning message: A firmware error occurred. • While the enhanced security mode is enabled, if MFP is restarted by turning the main power switch OFF and ON or other operations, self- testing is performed internally.
Page 520 MF4003/MF3303 L TROUBLESHOOTING > 15. TROUBLESHOOTING OF i-Option 15. TROUBLESHOOTING OF i-Option 15.1 Structure of license management • The functions available with i-Option can be activated by entering “License code” to the main body. • License code is issued and controlled by License Management System (LMS).
Page 521 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM 16. IMAGE QUALITY PROBLEM 16.1 How to read element data • As part of troubleshooting procedures, the numeric values set for “State Confirmation” available from “Service Mode” can be used to isolate the cause of the image problem.
Page 522 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM Vdc-C • Shows the developing bias value of each color of toner during print image formation. Vdc-M • Standard values: around -800 to 0 Vdc-Y • The specific numeric values vary with different imaging units. (The values incorporate corrections to Vdc-K match the proper density after image stabilization.)
Page 523 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM 16.1.2 Level History 1 TCR-C • Shows the T/C ratio. (in 0.01 % increments) TCR-M • Standard value: 5 to 8 % TCR-Y • For your information, foggy background tends to occur at higher values and low image densities tend TCR-K to occur at lower values.
Page 524 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM • The proper range is 330 to 4500. • Relevant components: Transfer belt unit, High voltage unit (HVPS), 2nd transfer roller 16.2 Troubleshooting procedure overview 16.2.1 Test pattern printing • Following give an overview of a procedure to isolate a faulty spot of an image trouble using a test pattern.
Page 525 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM Faulty spot responsible for an image trouble of the Faulty spot responsible for an image trouble of the four- single-to-three-color system color system 16.3 Corrective action procedure 16.3.1 Skewed image/Image deviation (1) Typical faulty images The arrow in the exemplary image troubles indicates the paper feeding direction.
Page 526 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM Symptom Skewed image / Image deviation Isolation of the cause area Scan PC print* * In case of image deviation at the time What is the printing mode in which the problem occurred?
Page 527 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM Step Contents Perform test printing/scanning to check whether the problem has been resolved. If it can not be resolved, confirm "(2) individual adjustment items". (2) Individual adjustment items Image deviation I.5.4 Scan Area NOTE ▪...
Page 528 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM Step Section Check item Result Action Density, and load tray 2 with A4 paper. Press the None Go to scanner troubleshooting start key. This runs a print cycle for C, M, Y, and K procedure.
Page 529 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM Step Section Check item Result Action 2nd transfer section There is a positive contact between the application Clean or correct the terminal. terminals of the 2nd transfer and the connection terminals (T2) and ground terminal of the high voltage unit.
Page 530 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM Step Section Check item Result Action Service Mode -> Select [Service Mode] -> [Imaging Process Adjustment] - Go to the next step. Stabilizer > [Stabilizer] -> [Stabilization Only] and the image trouble is eliminated.
Page 531 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM Step Section Check item Result Action Fusing unit Dirt or foreign matter on paper path or separation claw of Clean. (Disassembling the fusing the fusing unit. unit is prohibited.) Fusing unit Scratches on roller, pad, and belt in fusing unit.
Page 532 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM Step Section Check item for the faulty color Result Action for the faulty color Note: Do not apply a strong force to the surface of the charging roller, as doing so can damage the surface.
Page 533 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM Step Section Check item Result Action Service Mode -> Select [Service Mode] -> [Imaging Process Adjustment] - Go to the next step. Gradation Adjust > [Gradation Adjust] and the image trouble is eliminated.
Page 534 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM Initial troubleshooting procedure Step Section Check item Result Action Malfunction code The maintenance call mark is displayed on the panel. Perform the relevant troubleshooting procedure corresponding to the malfunction code. Paper Setting...
Page 535 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM Step Section Check item for the faulty color Result Action for the faulty color • Replace the PH unit. • Replace the high voltage unit. • Replace the base board. 4-color troubleshooting procedure...
Page 536 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM Engine troubleshooting procedure Step Section Check item for the faulty color Result Action Write section Dirt or foreign matter on the dust-proof glass of the PH of Clean the PH window.
Page 537 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM Step Section Check item Result Action Note: Do not apply a strong force to the surface of the charging roller, as doing so can damage the surface. Transfer belt unit There is a positive contact between the transfer belt Clean or correct the terminal.
Page 538 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM Step Section Check item Result Action Service Mode -> Initialize Select [Service Mode] -> [Imaging Process Adjustment] - Readjust. + Image Stabilization > [Stabilizer] -> [Initialize + Image Stabilization] and •...
Page 539 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM Step Section Check item Result Action • Check the image after printing to determine which color causes the abnormal image. 1-color troubleshooting procedure Step Section Check item for the faulty color...
Page 540 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM 16.3.11 Void areas, White spots Typical faulty images The arrow in the exemplary image troubles indicates the paper feeding direction. Void areas White spots Initial troubleshooting procedure Step Section Check item Result...
Page 541 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM 1-color troubleshooting procedure Step Section Check item for the faulty color Result Action for the faulty color Write section Dirt or foreign matter on the dust-proof glass of the PH. Clean the PH window.
Page 542 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM Step Section Check item Result Action The color spots are reduced when [Service Mode] -> [Imaging Process Adjustment] -> [Charge Voltage Adjustment] are selected and the setting value is increased. Service Mode -> Transfer Select [Service Mode] ->...
Page 543 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM 16.3.13 Blurred image Typical faulty images The arrow in the exemplary image troubles indicates the paper feeding direction. Initial troubleshooting procedure Step Section Check item Result Action Damp paper Paper is damp.
Page 544 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM Troubleshooting procedure Step Section Check item Result Action Paper Setting The paper to be used for printing does not match the Make the paper setting again on paper type and size of paper setting selected on the the machine.
Page 545 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM Step Section Check item Result Action Developing section With the color of toner responsible for the abnormal Clean or correct the terminal. image, there is a positive contact between the developing bias application terminals and the high voltage unit connection terminals (Y: B4;...
Page 546 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM Step Section Check item Result Action Service Mode -> Select [Service Mode] -> [Imaging Process Adjustment] - Go to the next step. Gradation Adjust > [Gradation Adjust] and the image trouble is eliminated.
Page 547 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM Step Section Check item Result Action Sided", "Black(1PC)", and "Full Bleed", enter "255" for Density, and load tray 2 with A4 paper. Press the start key. This runs a print cycle.
Page 548 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM Brush effect Image bleeding Troubleshooting procedure Step Section Check item Result Action Paper Setting The paper to be used for printing does not match the Make the paper setting again on paper type and size of paper setting selected on the the machine.
Page 549 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM Step Section Check item Result Action Paper Setting The paper to be used for printing does not match the Make the paper setting again on paper type and size of paper setting selected on the the machine.
Page 550 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM Step Section Check item Result Action Original direction Change the direction in which the original is placed. This Change the original direction. eliminates moire. Service Mode -> Select [Service Mode] -> [Imaging Process Adjustment] - Go to the next step.
Page 551 MF4003/MF3303 L TROUBLESHOOTING > 16. IMAGE QUALITY PROBLEM 16.3.23 ACS malfunction Typical faulty images The arrow in the exemplary image troubles indicates the paper feeding direction. Color original section Black and white original section Troubleshooting procedure Procedure Section Check item...
Page 552 MF4003/MF3303 L TROUBLESHOOTING > 17. IC PROTECTOR 17. IC PROTECTOR 17.1 Outline • To increase product safety, this MFP has an IC protector installed in each board. ICP is a component that protects IC. • If the amount of the current supplied to the electrical parts such as motor exceeds the set level, ICP trips to protect IC from over current.
Page 553 MF4003/MF3303 L TROUBLESHOOTING > 17. IC PROTECTOR (b) IC with over current protective function ICP No. Symbol Target part name When over current protective function works Symptom in each load Trouble code and others IC12 USBHB USB hub board No operation...
Page 554 MF4003/MF3303 L TROUBLESHOOTING > 17. IC PROTECTOR ICP No. Symbol Target part name When ICP trips Symptom in each load Trouble code and others Tray 3 drive motor malfunction C0104 PCCB PC control board Tray 3 drive motor malfunction...
Page 555 MF4003/MF3303 M PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT DRAWING M PARTS/CONNECTOR LAYOUT DRAWING 1. PARTS LAYOUT DRAWING 1.1 d-Color MF4003/MF3303 1.1.1 Scanner section Angle sensor (PS22) Scanner motor (M9) Scanner home sensor (PS21) CIS module (IR CIS) 1.1.2 Front side section (1) Board/switch/sensor/others...
Page 556 MF4003/MF3303 M PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT DRAWING Machine condition monitor board/Fr (MCMB/Fr) Front door sensor (PS1) Front door switch (SW2) Right door sensor (PS2) Right door switch (SW5) USB hub board (USBHB) *1 NFC board (NFCB)
Page 557 FAX board (FAXB) * DC power supply (DCPS) TPM board (TPMB) Storage board (STRGB) *: Standard equipment of d-Color MF4003 only for Japan, North America and Europe models. (2) Load Toner suction fan (FM2) 1st transfer pressure clutch (CL1) CPU cooling fan (FM3)
Page 558 MF4003/MF3303 M PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT DRAWING 1.1.4 Left side High voltage unit (HVPS) PH unit 1.1.5 Right side Registration clutch (CL4) IDC sensor (IDCS1) Temperature/humidity sensor (TEM/HUMS1) Registration sensor (PS9) Service Manual Y119930-3...
Page 559 MF4003/MF3303 M PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT DRAWING 1.1.6 Manual bypass tray Bypass tray paper feed clutch (CL2) Bypass tray paper empty sensor (PS4) 1.1.7 Tray 1 Tray 1 paper feed clutch (CL3) Tray 1 upper limit sensor (PS7)
Page 560 MF4003/MF3303 M PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT DRAWING 1.1.8 Fusing/paper exit section Fusing motor (M3) Exit path switch solenoid (SD1) Paper exit sensor (PS13) Fusing heater lamp (HL1) Fusing loop sensor (PS10) Heating roller thermostat (TS1) Heating roller temperature sensor (TEMS)
Page 561 MF4003/MF3303 M PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT DRAWING 1.1.10 ADF [11] [10] DF control board (DFCB) DF cooling fan motor (FM4) Document before read sensor (PS18) DF CIS module (DF CIS) After separate sensor (PS16) Document registration clutch (CL9)
Page 562 MF4003/MF3303 M PARTS/CONNECTOR LAYOUT DRAWING > 1. PARTS LAYOUT DRAWING Transport clutch (CL2) Paper feed clutch (CL1) Lift-up motor (M2) Drive motor (M1) 1.3 CU-202 Clean unit drive board (CUDB) Exhaust fan/2 (FM2) Exhaust fan/1 (FM1) Exhaust fan/3 (FM3) Service Manual...
Page 563 M PARTS/CONNECTOR LAYOUT DRAWING > 2. CONNECTOR LAYOUT d-Color MF4003/MF3303 DRAWING 2. CONNECTOR LAYOUT DRAWING 2.1 BOARD CONNECTOR LAYOUT DRAWING 2.1.1 d-Color MF4003/MF3303 (1) Base board (BASEB) CN31E CN4E CN8E CN6E CN19 CN22 (31pin) (31pin) (2pin) (25pin) (7pin) (10pin) (24pin) (4pin) CN21 (24pin)
Page 564 M PARTS/CONNECTOR LAYOUT DRAWING > 2. CONNECTOR LAYOUT d-Color MF4003/MF3303 DRAWING (4) Backup board (ERB) CN1 (5pin) (5) TPM board (TPMB) CN1 (10pin) (6) Machine condition monitor board/Fr (MCMB/Fr) CN1 (4pin) CN3 (2pin) (7) Machine condition monitor board/Edg (MCMB/Edg) CN1 (2pin) (8) High voltage unit (HVPS)
Page 565 M PARTS/CONNECTOR LAYOUT DRAWING > 2. CONNECTOR LAYOUT d-Color MF4003/MF3303 DRAWING CN1 (25pin) (9) DC power supply (DCPS) CN6 (8pin) (3pin) (2pin) (4pin) CN3 (3pin) CN4 (8pin) (10) DF control board (DFCB) Y119930-3 Service Manual M-11...
Page 566 M PARTS/CONNECTOR LAYOUT DRAWING > 2. CONNECTOR LAYOUT d-Color MF4003/MF3303 DRAWING (7pin) (4pin) (7pin) CN16 (5pin) (4pin) CN17 (6pin) (10pin) (9pin) (3pin) (3pin) (11) FAX board (FAXB) CN301 (12pin) CN602 CN601 CN101 (5pin) (12) NFC board (NFCB) CN1 (6pin) 2.1.2 PF-P20/PF-P21 PC control board (PCCB)
Page 567 M PARTS/CONNECTOR LAYOUT DRAWING > 2. CONNECTOR LAYOUT d-Color MF4003/MF3303 DRAWING 2.1.3 EK-P08 USB hub board (USBHB) PJ10 (4pin) PJ14 (4pin) PJ11 (8pin) PJ06 (5pin) PJ05 (2pin) 2.1.4 EK-P09 USB hub board (USBHB) PJ10 (4pin) PJ9 (10pin) PJ14 (4pin) PJ11 (8pin)
Page 568 M PARTS/CONNECTOR LAYOUT DRAWING > 2. CONNECTOR LAYOUT d-Color MF4003/MF3303 DRAWING 2.1.6 CU-202 Clean unit drive board (CUDB) CN1 (6pin) CN2 (9pin) 2.2 RELAY CONNECTOR LAYOUT DRAWING 2.2.1 d-Color MF4003/MF3303 (1) Main body [13] [12] [11] [10] CN No. Location CN No. Location...
Page 569 M PARTS/CONNECTOR LAYOUT DRAWING > 2. CONNECTOR LAYOUT d-Color MF4003/MF3303 DRAWING [24] [23] [22] [10] [11] [12] [21] [20] [19] [18] [17] [16] [15] [14] [13] CN No. Location CN No. Location CN109 2 Pin 21-W CN106 2 Pin 21-W...
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Page 571 MF4003/MF3303 N TIMING CHART > 1. d-Color MF4003/MF3303 N TIMING CHART 1. d-Color MF4003/MF3303 1.1 Timing chart when the main power switch is turned ON Fusing motor (M3) Polygon motor (M7) Color motor (M2) Charge bias DC (Y/M/C) Developing bias DC (Y/M/C)
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Page 573 Sep.2019 d-Color MF4003/MF3303 Wiring diagram (aajnm0oc801dc.pdf 2.30 MB) • d-Color MF4003/MF3303 Wiring diagram A3 size (1/4) (aajnm0oc811dc.pdf 1.39 MB) • d-Color MF4003/MF3303 Wiring diagram A3 size (2/4) (aajnm0oc812dc.pdf 1.14 MB) • d-Color MF4003/MF3303 Wiring diagram A3 size (3/4) (aajnm0oc813dc.pdf 0.98 MB) •...
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Page 575: P Theory Of Operation > 8
MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 P THEORY OF OPERATION 1. d-Color MF4003/MF3303 1.1 INTERFACE SECTION 1.1.1 Front side / Right side USB port (Type A) Main power switch Authentication unit (built-in) Control panel (10.1-inch TFT color LCD WSVGA, Electrostatic touch panel) 1.1.2 Rear side / left side...
Page 576 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 External telephone connector (TEL) CS Remote Care connector for modem connection (RS-232C) *1 Network port (10 Base-T/100 Base-TX/1000 Base-T) • *1: When local interface kit (EK-P11) is mounted. 1.2 AUTOMATIC DOCUMENT FEEDER SECTION 1.2.1 Configuration...
Page 577 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 1.2.3 Drive Document main motor (M8) Pick-up roller Document exit roller Document feed roller Document after reading roller Registration roller Document before reading roller Document registration clutch (CL9) Document paper feed clutch (CL8) 1.2.4 Operation...
Page 578 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 • The original is pressed against the registration roller and registration roll. This forms a loop in the original to thereby correct any skew in the original. • The rotation of the registration roller drives the document main motor drive via the gear.
Page 579 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 Document main motor (M8) Document exit roller Document exit roll 1.3 SCANNER SECTION 1.3.1 Configuration Scanner motor (M9) CSI module (IR CSI) Scanner home sensor (PS21) Angle sensor (PS22) 1.3.2 Drive Scanner motor (M9)
Page 580 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 Home position Shading position CIS module (IR CIS) The LED turns ON Shading correction (2) Control when the Start key is pressed (a) Original scanning mode Original cover mode 1. Turn ON the start key, the CIS module moves from the home position to the shading position.
Page 581 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 DF original reading position Original cover reading position 1.4 WRITE SECTION 1.4.1 Configuration SOS sensor SOS lens SOS mirrors Return mirror G1 lens Polygon motor (M7) 1.4.2 Operation (1) Overview • A semiconductor laser is provided for each of four different colors. A single polygon motor is used to make a scan.
Page 582 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 Laser diode Return mirror G2 lens Return mirror/1 G1 lens Return mirror/2 Polygon motor (M7) (3) Laser emission timing • When a ready signal is detected after the lapse of a given period of time after the print cycle has been started, a laser ON signal is output from the base board.
Page 583 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 (a) Main scan direction (FD) • The print start position in the FD direction is determined by the FD print start signal (/HSYNC) that is output from the base board and the width of the paper.
Page 584 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 IDC sensor (IDCS) Transfer belt (b) Correction of color shift in the main scan direction • If the image of each color (Y, M, C) is misaligned with respect to the image of black (K) in the main scan direction, changing the write start timing in the main scan direction can correct the color shift.
Page 585 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 (6) Main scan magnification adjustment • The main body is mounted with only one IDC sensor and therefore unable to make the main scan magnification adjustment or calculate the skew amount automatically. The main scan magnification adjustment is therefore manually made using the menu on the operation panel.
Page 586 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 1.5.2 Drive Toner supply motor/YM (M4) Toner replenishing port Toner supply screw Toner supply motor/CK (M5) 1.5.3 Operation (1) Toner replenishing port shutter mechanism • The toner replenishing port is provided with a shutter that prevents toner from being spilled out when the toner cartridge is removed from the main body.
Page 587 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 Counterclockwise rotation Toner Y is supplied Toner C is supplied Clockwise rotation Toner M is supplied Toner K is supplied Toner cartridge/Y Toner cartridge/M Toner cartridge/C Toner supply motor/YM (M4)
Page 588 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 TCR sensor (4) Auxiliary toner replenishing control • If the T/C ratio detected by the TCR sensor is equal to, or lower than, a predetermined value at the start of a print cycle, initiation of the print cycle is prohibited and the imaging unit is replenished with toner from the toner cartridge until the T/C value reaches the predetermined value.
Page 589 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 (a) Toner near empty detection timing • Get hold of the remaining amount in the toner cartridge based on the toner supply motor rotating time (accumulated amount of toner supplied) and the T/C ratio detected by the TCR sensor, and judge it as near-empty condition when the toner remaining amount is lower than the toner remaining amount threshold value.
Page 590 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 Developing roller Photoconductor Waste toner collecting screw Cleaning blade Charging roller Toner supply screw 2 Toner supply screw 1 (2) Operation (a) Imaging unit detection • The imaging unit of each color of toner is provided with a TCR sensor. The sensor detects different states of the corresponding imaging unit.
Page 591 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 Unit mounting detection • The TCR sensor detects the mounting condition of the imaging unit. • When imaging unit is detected in the mounted condition, control now proceeds to the “new article detection control”.
Page 592 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 [10] Color motor (M2) Main motor (M1) Cleaning roller/K Charging roller/K Cleaning roller/C Charging roller/C Cleaning roller/M Charging roller/M Cleaning roller/Y [10] Charging roller/Y (3) Operation (a) Charge mechanism Charging roller Cleaning roller Charge roller •...
Page 593 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 Photoconductor Electrostatic charger application terminal 1.6.3 Imaging unit (photoconductor) (1) Configuration Transfer belt Photoconductor Toner collecting screw Cleaning blade Charging roller Developing section (2) Drive Y119930-3 Service Manual P-19...
Page 594 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 Color PC motor (M2) Main motor (M1) Photoconductor/K Photoconductor/C Photoconductor/M Photoconductor/Y (3) Operation (a) Photoconductor drive mechanism • Two independent photoconductor motors (for color and black) are used for the drive mechanism to suppress incorrect color registration and uneven pitch.
Page 595 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 • Toner, which has been scraped off the surface of the photoconductor, is conveyed by the toner collecting screw toward to the front of the machine. It is discharged in the waste toner bottle.
Page 596: Developing Roller
MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 1.6.4 Imaging unit (developing) (1) Configuration Photoconductor Toner supply screw 2 TCR sensor Toner supply screw 1 Developing roller Doctor shaft regulator (2) Drive (a) Developing section/Y, M, C, K drive mechanism • Rotation of the main motor transmits drive to the developing drive gear, which drives the developing roller/K.
Page 597: Toner Supply Screw
MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 7. Only the toner contained in the developer sticks to the electrostatic latent image on the surface of the photoconductor. The developer that is left on the developing roller is returned to the toner supply screw 2 by the magnetic pole positioning of the developing roller.
Page 598 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 • For details of the Service Mode, see “Grad/Dev AC Bias V Selection”. (c) Toner scattering prevention • The toner scattering prevention sheet is installed in an area around the developing roller, functioning to prevent toner from scattering.
Page 599: Photoconductor
MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 Toner supply screw 1 TCR sensor (f) Auto refining developing system • Replacement of the developer maintains the stabilized image quality for a long period of time. Toner cartridge/K (Toner + New carrier)
Page 600 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 Toner collecting screw 1st transfer roller drive arm Y/M/C Slide plate Transfer belt drive roller Cleaning blade Driven roller 1st transfer roller Y/M/C 1st transfer roller K 1.7.2 Drive Transfer belt drive roller...
Page 601 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 Waste toner collecting screw Main motor (M1) Transfer belt drive roller Transfer belt Transfer belt driven roller (2) 1st transfer roller control • Pressure mechanism is equipped for pressing the 1st transfer rollers (Y, M, C) to inside the transfer belt at the 1st transfer.
Page 602 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 Transfer belt 1st transfer roller/M 1st transfer roller/C 1st transfer roller/K Photoconductor/K Photoconductor/C Photoconductor/M Photoconductor/Y 1st transfer roller/Y Black mode Transfer belt (retraction position) (c) ACS mode ACS mode overview • When making a copy, any desired copy mode can be selected from the control panel. (Default setting: Auto Color Selection) The auto color mode is called the ACS (Auto Color Selection) mode.
Page 603 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 When the number of multi-copies is as specified or over • The black printing will start when the color mode is complete and the 1st transfer roller /Y/M/C is retracted to be switched to the black mode.
Page 604 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 (5) Transfer belt cleaning • The toner image on the surface of the transfer belt is transferred onto the paper. (2nd transfer) • Part of the toner image is left on the surface of the transfer belt after the 2nd transfer. A cleaning blade is provided on the transfer belt. It functions to remove the residual toner (waste toner).
Page 605 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 Toner collecting screw Backward rotation Transfer belt Transfer belt driven roller Forward rotation Cleaning blade (8) Transfer belt new article detection • The transfer belt unit is not provided with any new article detection mechanism. If the transfer belt is replaced with a new one, therefore, “New Release”...
Page 606 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 • Resistance of the 2nd transfer roller changes with an environmental change, durability, and other factors. To maintain an optimum output voltage, fixed current is passed through the 2nd transfer roller and the voltage being outputted at that time is detected. An appropriate 2nd transfer voltage is determined based on the measured voltage and other information such as “type of paper used”, “temperature and...
Page 607 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 Charge neutralizing needle 2nd transfer roller Transfer belt (5) 2nd transfer roller new article detection • The 2nd transfer roller (hereinafter referred to as the “transfer roller”) is not provided with any new article detection mechanism. If the transfer roller is replaced with a new one, therefore, “New Release”...
Page 608 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 Color motor (M2) Main motor (M1) Waste toner agitating blade Waster toner bottle 1.9.3 Operation (1) Waste toner flow at the imaging unit section 1. Toner scraped off by the cleaning blade in the imaging unit is conveyed to the waste toner discharge port by Waste toner collecting screw.
Page 609 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 Waste toner collecting screw Waste toner agitating blade (4) Waste toner bottle-in-position detection mechanism • The waste toner bottle set sensor detects mounting condition of the waste toner bottle. It prevents the machine from being operated with the waste toner bottle yet to be mounted in place.
Page 610 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 Waster toner bottle Waste toner Waste toner Waste toner near-full condition detection window (b) Waste toner full condition • When a waste toner near-full condition is detected, the “waste toner full detection counter” is incremented according to the image density information of the print image during each of subsequent print jobs.
Page 611 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 1.10 PAPER FEED SECTION (Manual bypass tray) 1.10.1 Configuration Bypass pick-up roller Bypass tray paper empty sensor (PS4) Manual separation pad Manual bypass tray feed roller Manual paper feed clutch (CL2) 1.10.2 Drive...
Page 612 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 Main motor (M1) Manual paper feed clutch (CL2) Bypass pick-up roller Manual bypass tray feed roller Swing arm (2) Paper empty condition detection control • A paper empty condition is detected when the empty sensor actuator blocks the paper empty sensor.
Page 613 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 1.11 PAPER FEED SECTION (Tray 1) 1.11.1 Configuration [13] [12] [11] [10] Main motor (M1) Tray 1 paper feed clutch (CL3) Tray 1 upper limit sensor (PS7) Feed roller Separation roller...
Page 614 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 (a) Up operation • The paper lift-up lever is located under the paper lift-up plate. • The drive shaft of the tray 1 lift-up motor is connected to the paper lift-up lever.
Page 615 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 • Determining that the tray 1 upper limit sensor is blocked, the machine stops the tray 1 lift-up motor to complete the up operation of the paper lift-up plate. • Control is provided to make sure that only one tray performs the up operation at one time.
Page 616 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 • The paper is pressed against the stationary registration roller so that a loop is formed in the paper. The feed roller is then stopped. The loop thus formed in the paper corrects any mechanical skew in the paper.
Page 617 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 (9) Paper feed tray stopper release mechanism • The paper feed tray is equipped with a stopper mechanism. • When paper is placed, the stopper prevents the paper feed tray from falling off from the machine even if it is pulled out.
Page 618 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 1.12.2 Drive Registration clutch (CL4) Registration roller Registration sensor (PS9) Main motor (M1) 1.12.3 Operation (1) Gate registration control • The paper that is transported from the feed roller contacts the registration gate on the registration roller shaft.
Page 619 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 Registration roller Paper tray (tray 1) Registration sensor (PS9) Actuator (2) Paper size error detection control • To prevent incorrect printed pages, the size of the paper being conveyed is detected using the registration sensor or the PC transport sensor of the optional paper feed unit.
Page 620 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 Fusing lever Fusing pad Fusing heater lamp (HL1) Heating roller Heating roller thermostat (TS1) Pressure roller temperature sensor (TWMS) Pressure roller thermistor/Ctr (TH2) [10] Pressure roller thermistor/Edg (TH1) [11] Fusing motor (M3) 1.13.2 Drive...
Page 621 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 Mode 1 • When the main body has been in standby mode for 6 hours, the fusing roller is rotated for a specified distance. • When the main body has been in power save mode for 13 days, the fusing roller is rotated for a specified distance.
Page 622 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 (b) Temperature control chart *An example when a machine is warmed up under a normal ambient condition [1] [3] [10] [11] [12] Main power switch ON Warm-up control Warm-up completed Post-warm-up control...
Page 623 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 Machine interior temperature less than 18 °C Machine interior temperature 18 °C or more Absolute humidity, specified value or more Absolute humidity, less than the specified value Warm-up at low temperatures...
Page 624 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 • If the heating roller thermistor/1 detects a predetermined temperature or more continuously, the temperature is determined to be abnormally high and a “trouble code C3722: Fusing abnormally high temperature detection (Edge of the heating side)” will be displayed.
Page 625 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 • *1: Exemplary calculation of print speed: If 28 ppm can be achieved at a print productivity of 100 % on A4 plain paper, a change in print productivity to 90% results in 25.2 ppm.
Page 626 MF4003/ P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 MF3303 1.14.2 Drive Registration clutch (CL4) Main motor (M1) ADU transport clutch (CL5) ADU forward rotation clutch (CL6) ADU reverse rotation clutch (CL7) Fusing motor (M3) 1.14.3 Operation (1) Paper transport control 1.
Page 627 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 • When the paper end passed through the registration sensor, turn off the duplex transport clutch and stop the duplex transport roller 1/2. (2) Duplex circulation control (a) 1 sheet operation 1. A sheet of paper is taken up and fed in and the image of the second page of the original is printed.
Page 628 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 6. While the first sheet of paper is fed out, the second sheet of paper is taken up and fed in and the image of the fourth page of the original is printed.
Page 629 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 4. The second sheet of paper is taken up and fed in and the image of the fourth page of the original is printed. The first sheet of paper stops temporarily at the re-feeding position.
Page 630 MF4003/ P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 MF3303 1.15.2 Drive ADU reverse rotation clutch (CL7) Exit path switch solenoid (SD1) Fusing motor (M3) ADU forward rotation clutch (CL6) Paper exit roller Exit path switchback guide Reverse roller 1.15.3 Operation...
Page 631 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 CLOSE Reverse roller Paper exit roller (c) <Duplex printing> 1. The switchback guide turns to the OPEN mode and the paper is transported to the direction of the reverse roller. 2. The reverse roller rotates forward.
Page 632 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 Purpose Control Control means To stabilize image transfer • Transfer output control * Temperature/humidity sensor • 2nd transfer ATVC • *: Refer to descriptions concerning control of each section. 2nd transfer roller...
Page 633 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 • The gamma correction data is calculated using the density measurements of different gradation levels. The optimum LD intensity is set for each of the different gradation levels. 1.16.3 Control contents (1) Image stabilization type (mode)
Page 634: Seque Mode
MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 Seque Mode 1 Mode 2 Mode 3 Mode 4 Mode 5 Mode 6 Mode 7 Mode 8 (initialization (short image (gamma (monochrome, (color (monochrome, (gamma (monochrom and image stabilization) correction +...
Page 635: Mode
MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 Mode Image stabilization mode Operation condition Image stabilization setting • A predetermined period of time or more elapses after a developing drive stop. Mode 5 Color registration control • There is a change of a predetermined value or more...
Page 636 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 1.17 POWER SUPPLY SECTION 1.17.1 Main power switch Main power switch NOTE ▪ To turn OFF and ON the main power switch, first turn OFF the main power switch and wait for 10 sec. or more before turning it ON again.
Page 637 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 (1) Power supply WARNING When the power cord is unplugged after turning OFF the main power switch, partial power switches will remain powered for monitoring the operation of the main power switch.
Page 638: Mode
MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 1.17.2 Power key Power key (1) Power key functions • The power key offers two functions, serving as the power save button and the sub-power switch found in conventional models, depending on how long it is held down.
Page 639: Mode
MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 Mode State Power key LED (Reduce) • When an original is placed on the scanner, a job is received, or the machine is operated, the system wakes up. Sleep mode •...
Page 640 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 1.18.2 Operation (1) Function Motor name Function (purpose) Machine cooling fan (FM1) • Discharges heat generated from the DC power supply, or base board section to prevent the internal temperature of the machine from rising.
Page 641 MF4003/MF3303 P THEORY OF OPERATION > 1. d-Color MF4003/MF3303 1.20 INDICATOR FUNCTION 1.20.1 Configuration (1) Operation panel section Data indicator Power key LED Warning indicator 1.20.2 Control • The lighting control for the LED on each indicator section is described below. (1) Power key LED...
Page 642 MF4003/MF3303 P THEORY OF OPERATION > 2. PF-P20/PF-P21 2. PF-P20/PF-P21 2.1 Configuration [16] [15] [14] [13] [12] [11] [10] Tray 2 paper feed clutch (CL1/2) Tray 2 transport clutch (CL2/2) Tray 2 upper limit sensor (PS2/2) Feed roller Tray 2 transport sensor (PS6/2)
Page 643 MF4003/MF3303 P THEORY OF OPERATION > 2. PF-P20/PF-P21 Tray 2 upper limit sensor (PS2/2) Paper lift-up lever Paper lift-up plate Tray 2 lift-up motor (M2/2) (2) Down operation • When the tray is slid out of the machine, the coupling of the tray 2 lift-up motor and the lift-up plate drive shaft are disconnected from each other.
Page 644 MF4003/MF3303 P THEORY OF OPERATION > 2. PF-P20/PF-P21 2.3.2 Pick-up roller retract mechanism • A mechanism to retract the pick-up roller is provided, in order to avoid damaging stacked paper when the paper feed tray is inserted. • When the tray 2 is open, the retraction lever in the back of the machine presses the pick-up roller up to the retract position.
Page 645 MF4003/MF3303 P THEORY OF OPERATION > 2. PF-P20/PF-P21 • The paper taken up and fed in is conveyed onto the registration roller. • The paper is pressed against the stationary registration roller so that a loop is formed in the paper. The feed roller is then stopped. The loop thus formed in the paper corrects any mechanical skew in the paper.
Page 646 MF4003/MF3303 P THEORY OF OPERATION > 2. PF-P20/PF-P21 Empty sensor actuator Tray 2 paper empty sensor (PS1/2) 2.3.8 Tray open/close detection control • The tray 1 set sensor detects a tray in the open or closed position. Tray 2 door sensor (PS4/2) 2.3.9 Paper misfeed detection control...
Page 647 MF4003/MF3303 P THEORY OF OPERATION > 2. PF-P20/PF-P21 Tray 2 Tray 2 stopper (1) Releasing the paper tray stopper • Press the stopper on its left side, the stopper lock will be released. (2) Locking the paper tray stopper • Press the stopper on its right side, the stopper lock will be locked.
Page 648 MF4003/MF3303 P THEORY OF OPERATION > 3. FS-P04 3. FS-P04 3.1 Configuration • A finisher (FS-P04) is composed of a clincher, a staple cartridge and a safety switch, and the power supply is provided from the MFP main body. Clincher...
Page 649 MF4003/MF3303 P THEORY OF OPERATION > 4. AU-102 4. AU-102 4.1 Configuration Authentication unit (AU-102) Finger Vein image 4.2 Operation • A finger vein pattern is used for personal identification. • Vein patterns are inside the body and cannot be visually recognized. This makes vein patterns extremely difficult to forge or falsify. The vein pattern authentication system can provide high security.
Page 650 MF4003/MF3303 P THEORY OF OPERATION > 5. AU-201S 5. AU-201S 5.1 Configuration Abcde Fgdhi ABCDE_Co. Non-contact IC card Read-write area Status LED USB connector (Type-A) 5.2 Operation • Place the non-contact IC card on the authentication device to read and write data.
Page 651 MF4003/MF3303 P THEORY OF OPERATION > 6. EK-P08/EK-P09 6. EK-P08/EK-P09 6.1 EK-P08 6.1.1 Configuration USB terminal (extension) USB terminal (standard) Local Interface Kit EK-P08 Voice guidance output terminal 6.1.2 Operation • The document can be printed directly from, or saved in, the USB memory.
Page 652 MF4003/MF3303 P THEORY OF OPERATION > 6. EK-P08/EK-P09 Portable phone, PDA Local Interface Kit EK-P09 Service Manual Y119930-3 P-78...
Page 653 MF4003/MF3303 P THEORY OF OPERATION > 7. UK-221 7. UK-221 7.1 CONFIGURATION 7.1.1 Mounting position Upgrade kit (UK-221) 7.2 OPERATION 7.2.1 Outline When the upgrade kit is installed, the following functions can be added. • By connecting the main body as a wireless LAN adapter to a wireless LAN access point connected to the LAN environment, a job can be executed.
Page 654 MF4003/MF3303 P THEORY OF OPERATION > 7. UK-221 [11] Direct communication with a mobile device (Wired + [12] Main body (on startup) Wireless (Primary Mode), Wired + Wireless (Wi-Fi Direct)) NOTE ▪ To use the upgrade kit, the following settings are required.
Page 655 MF4003/MF3303 P THEORY OF OPERATION > 7. UK-221 Basic concept of connection LAN environment Job received from a PC Wireless LAN access point Job received from a mobile device (3) Wired+Wireless (Secondary Mode) • Use when the machine is connected to both a LAN environment and a wireless LAN environment.
Page 656 MF4003/MF3303 P THEORY OF OPERATION > 7. UK-221 Wireless LAN access point Job received from a mobile device (4) Wired+Wireless (Primary Mode) • Use when the machine is connected to both a LAN environment and a wireless LAN environment. • The LAN line is the main line, and the wireless LAN line is the sub line.
Page 657 MF4003/MF3303 P THEORY OF OPERATION > 7. UK-221 (1) Wired+Wireless (Secondary Mode) NOTE ▪ To awake from the ErP Auto Power Off mode, select [Awake with ARP + Unicast Communication]. 1. The machine waits for a startup indication that is sent via the wireless LAN communication.
Page 658 MF4003/MF3303 P THEORY OF OPERATION > 7. UK-221 2. Receiving a startup indication from a client via the wireless LAN communication without via the wireless LAN access point to start up the main body. • Receiving a startup indication from a PC to start up the main body.
Page 659 MF4003/MF3303 P THEORY OF OPERATION > 7. UK-221 2. Select the [Initial settings] tab, and select [Wake-On-Lan setting]. 3. Select the [Awake before print from Power Saving Mode] check box. Y119930-3 Service Manual P-85...
Page 660 MF4003/MF3303 P THEORY OF OPERATION > 8. FK-517 8. FK-517 8.1 COMMUNICATION CONTROL 8.1.1 FIF bits of DIS, DTC and DCS NOTE ▪ Considered to be A4 width when the DIS recording paper width is invalid (1, 1). Becomes a FIF error when the DCS recording paper width is invalid (1, 1).
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MF4003/MF3303 P THEORY OF OPERATION > 8. FK-517 Function Contents Default 1,1=Invalid Recording paper length ability bit 19, 20 0,0=A4 0,1=Unlimited 1,0=B4 1,1=Invalid Minimum scan line time ability Refer to *2. Expansion field • *2: Minimum scan line time ability (bit 21, 22 and 23) Contents 3.85 l/mm --- 20 ms...
Page 662 MF4003/MF3303 P THEORY OF OPERATION > 8. FK-517 (g) Octet 10 Function Contents Default Sub address ability Password Ready for data file transmission (polling) Reserved BFT transfer ability DTM transfer ability EDI transfer ability Expansion field (h) Octet 11 Function Contents...
Page 663 MF4003/MF3303 P THEORY OF OPERATION > 8. FK-517 (l) Octet 15 Function Contents Default Alternative hashing system number 2 capability Alternative hashing system number 3 capability Reserved T.44 (Mixed raster content) T.44 (Mixed raster content) T.44 (Mixed raster content) Page length maximum strip size for T.44 (Mixed raster...
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MF4003/MF3303 P THEORY OF OPERATION > 8. FK-517 Function Contents Default sYCC-JPEG coding • *3: T.89 (Application profile for ITU-T T.88) Contents Not used Profile 1 Profile 2 Profile 3 Profile 2 and 3 Reserved Reserved Reserved (2) FIF data configuration list (DCS) (a) Octet 4...
Page 665 MF4003/MF3303 P THEORY OF OPERATION > 8. FK-517 Function Contents Default 1,0=B4 1,1=Invalid Minimum scan line time instruction Refer to *2. Expansion field • @: Changes to 0 or 1 according to a status of devices. • *2: Minimum scan line time instruction (bit 21, 22 and 23)
Page 666 MF4003/MF3303 P THEORY OF OPERATION > 8. FK-517 Function Contents Default Password (SID) transmission 0: fixed Reserved BFT transfer DTM transfer EDI transfer Expansion field • @: Changes to 0 or 1 according to a status of devices. (h) Octet 11...
Page 667 MF4003/MF3303 P THEORY OF OPERATION > 8. FK-517 (l) Octet 15 Function Contents Default Alternative hashing system number 2 selected Alternative hashing system number 3 selected Reserved T.44 (Mixed raster content) T.44 (Mixed raster content) T.44 (Mixed raster content) Page length maximum strip size for T.44 (Mixed raster...
Page 668 MF4003/MF3303 P THEORY OF OPERATION > 8. FK-517 Function Contents Default Internet aware fax device operating in T.38 mode T.89 (Application profiles for ITU-T T.88) Refer to *3. sYCC-JPEG coding • *3: T.89 (Application profile for ITU-T T.88) Contents...
Page 669 MF4003/MF3303 P THEORY OF OPERATION > 8. FK-517 (a) Beginning of communications to beginning of 1st page transmission Phase 2 Determination of the Modulation Control channel startup Change and determination Mode for measuring line Phase 3 (establishment) procedure of the V 8 communication...
Page 670 MF4003/MF3303 P THEORY OF OPERATION > 8. FK-517 Signal Definition Signal type Meaning Signal direction Signal Timing of transmission Call Called speed CI (Call Indicator) Function display on -> V.21 (L) • Start: after 0.4 seconds after line connection from ON...
Page 671 MF4003/MF3303 P THEORY OF OPERATION > 8. FK-517 Start bit Stop bit 4 bits 3 bits Head octet Stop bit Start bit 3 bits 2 bits Expansion octet • (1): Category tag (tags which represent information types) Bit assignment...
Page 672 MF4003/MF3303 P THEORY OF OPERATION > 8. FK-517 Meaning Item No. V23 half-duplex ability disabled / enabled V21 ability disabled / enabled (c) Protocols (1 octet) Meaning (Protocols category tag) V42 LAPM protocol Protocol represented by expanding octet • (Other than the above = Reserved) (d) GSTN access (1 octet)
Page 673 MF4003/MF3303 P THEORY OF OPERATION > 8. FK-517 Bits (LSB-MSB) Value Meaning • 1: Yes 3429 symbol / sec support • 0: No • 1: Yes Ability to transmit at low carrier • 0: No frequency at 3000 symbol / sec •...
Page 674 MF4003/MF3303 P THEORY OF OPERATION > 8. FK-517 Signal which sends alternately a point which rotated 0 point counterclockwise by 180 degrees and a point which rotated 0 point counterclockwise by 270 degrees Special signal which is sent from a remote station for adjusting an equalizer Training signal.
Page 675 MF4003/MF3303 P THEORY OF OPERATION > 8. FK-517 Bits (LSB-MSB) Value Meaning Start bit MP signal type Reserved 20-23 1 to 14 Maximum transmission rate from the calling modem to the called modem (x 2400) *1 24-26 0,0,0 Reserved Control channel data transmission rate •...
Page 676 MF4003/MF3303 P THEORY OF OPERATION > 8. FK-517 16T and more Main channel data control channel data Transmitting modem 120T or less ± 5 ms Receiving modem control channel data Between 16T and 120T Main channel re-synchronization procedure and Turn-off •...
Page 677 MF4003/MF3303 P THEORY OF OPERATION > 8. FK-517 3. When CNG is not detected for a given period (Default is 20 seconds. Changeable by address parameters), this function stops external ringer transmission and becomes fax reception after the voice response message 2 is sent.
Page 678 MF4003/MF3303 P THEORY OF OPERATION > 8. FK-517 (1) Signal format (a) Contents of signals Item / Signal Name SUB/SEP Characters 0 to 9 only (* and # must not be used.) • 0 to 9 • * • # Contents Box No.
Page 679 MF4003/MF3303 P THEORY OF OPERATION > 8. FK-517 (b) Example of the protocol sequence Calling Called Call (NSF)/(CSI)/DIS SID/SUB/(TSI)/DCS (NSF)/(CSI)/DIS (TSI)/DCS (3) F-code bulletin board polling Box No. Local storing F-code compliant center machine F-code compliant machine Bulletin S S S S E E E E P P P P...
Page 680 MF4003/MF3303 P THEORY OF OPERATION > 8. FK-517 (b) Example of protocol sequence Calling Called Call (NSF)/(CSI)/DIS SEP/(CIG)/DTC (TSI)/DCS (NSF)/(CSI)/DIS (TSI)/DCS (4) F-code relay transmission Final destinations (Multi-station) F-code relaying station F-code Relay requesting station Box No. Multi- Relay BOX SUB / SID...
Page 681 MF4003/MF3303 P THEORY OF OPERATION > 8. FK-517 (b) Protocol sequence example Calling Called Call (NSF)/(CSI)/DIS SID/SUB/(TSI)/DCS (NSF)/(CSI)/DIS (TSI)/DCS 8.2.3 Transmission function (1) Original scan mode • The original scan mode is roughly classified by the regular original scan and the irregular original scan.
Page 682 MF4003/MF3303 P THEORY OF OPERATION > 8. FK-517 Original Optimum Selected paper size / Division operation length=Receive paper Priority 1 Priority 2 Priority 3 Priority 4 Priority 5 Priority 6 Priority 7 Priority 8 d original size*(1/a) 312 to 384 mm B4...
Page 683 MF4003/MF3303 P THEORY OF OPERATION > 8. FK-517 • The auto forwarding setting is neglected in this mode, and the compulsory memory reception is performed. • When SUB is received, related applications will start. Setting change • When there are received compulsory memory reception documents, even if the compulsory memory reception setting is set to invalid in the utility mode, the compulsory memory reception file is not printed.
Page 684 MF4003/MF3303 P THEORY OF OPERATION > 9. CU-202 9. CU-202 9.1 CONFIGURATION 9.1.1 Configuration • The exhaust port is mounted to cover each suction duct. Thus, the clean unit can maximally collect UFP that is exhausted from the main body. Suction port (paper exit / developing / power supply...
Page 685 MF4003/MF3303 P THEORY OF OPERATION > 9. CU-202 UFP filter Exhausted air from the power supply section/paper exit section of the main body Exhausted air from the machine Air flow inside the clean unit Exhausted air from the fusing section of the main body Exhausted air from the clean unit 9.2.2 Fan control...
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Page 687 UPDATING STATUS DATE PAGES CODE UPDATED PAGES 07/2019 EDITION 06/2020 Y119930-3 EDITION...
Page 688 Olivetti S.p.A. www.olivetti.com Copyright © 2020 Olivetti All rights reserved. The manufacturer reserves the right to make changes to the product described in this manual at any moment and without giving prior warning. No part of this document may be copied, reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or other, without obtaining prior written authorisation from the publisher.

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Page 661: Refer To *2

Page 664: 1: Mr 0: Mh

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