Olivetti d-Color MF4003 Service Manual page 484

d-Color MF4003/MF3303
Error code
• Error reply code for the PORT
command.
0x00006### FTP error
• Error reply code for the PASV
command.
0x00007### FTP error
• Error reply code for the RETR
command.
6.3 0x1#
Error code
0x10000100 • It cannot be accepted because of the
job currently being executed.
• ISW being executed by other
method.
0x10000101 It cannot be accepted because the power
key is OFF.
0x10000102 The Internet ISW is already being
executed.
0x10000103 It failed to prohibit the job. (It failed to lock
the operation.)
-> It failed to lock the job because the
operation is already locked with PSWC,
etc.
0x10000104 There is no space for firmware data to be
downloaded.
0x10000106 Check sum error
0x10000107 File access error
• The file downloaded has an error.
• The header of the file which has
been read has an error.
• The size of the file to be downloaded
is too large.
• When it is identified to be the
different type of firmware.
0x10000108 The area firmware is stored is destroyed,
and another ISW is necessary.
6.4 0x2#
Error code
0x20000000 The temporary error when running the
subset
• When starting the Internet ISW in a
normal program, the rebooting will
start and the Internet ISW will be
executed with the subset program.
During the process by the subset
program, it has to be in the "Failed"
status unless the Internet ISW is
successfully conducted. This code is
used temporarily to make it in error
status.
Service Manual
Description
Description
Wait for the current job to be completed and try it again.
Turn power key ON and try it again.
Wait for the current Internet ISW to be completed.
Check to see if the downloaded firmware is of the correct type.
Wait until ISW is automatically executed on MFP side.
Description
Wait until ISW is automatically executed on MFP side.
L TROUBLESHOOTING > 6. ERROR CODE FOR THE INTERNET ISW
Countermeasure
• Check to see if the FTP server operates normally.
• Set the PASV mode to "OFF", and try it again.
• Check to see if the FTP server operates normally.
• Wait for about 30 minutes and try it again.
Countermeasure
• Check if [Service Mode] -> [Machine Update Setting] -> [Internet ISW] ->
[Internet ISW Set] is set to "ON".
• If the above process does not solve the problem, inform the
corresponding error code to the Olivetti.
Countermeasure
L-86
Y119930-3