Olivetti d-Color MF4003 Service Manual page 509

d-Color MF4003/MF3303
Error Catego Contents of error
code ry
R74 Detected HDLC frame
error during image data
receiving
R75 V.34 communication
disabled due to line
noise
R76 V.34 communication
disabled due to line
noise
R77 Recepti Fax soft error (image
on processing)
(Ph.C)
R78 Fax soft error (image
processing control)
R79 Recepti Fax soft error (job
on control)
9.30 R8#
Error Catego Contents of error
code ry
R80 CSRC Mismatched serial
number from the CSRC
host
R81 Received an writing
instruction from the
CSRC host during
machine running
R82 Received a FAX-CSRC
instruction when FAX-
CSRC is not allowed
R83 Command error from the
CSRC host
R84 NVRAM writing error
9.31 R9#
Error Catego Contents of error
code ry
R93 Recepti Mismatched password
on for confidential reception
box
R94 Mismatched relay box
password
Or, no relay destination
found
R96 No box specified by SUB
for confidential RX, relay
RX or PC-FAX RX
Or, the relay RX function
disabled
Y119930-3
How to correct
2. Turn OFF V.34.
1. It cannot be dissolved by settings, so acquire a log.
• Protocol trace list for errors
• Machine management list (CSV save), activity report
• Data saved in the storage
2. Possibility of line defect (example: packet loss, echo,
distortion)
Turn OFF V.34.
Turn OFF V.34.
1. Set the coding method to MH/MR/MMR.
2. It cannot be dissolved by settings, so acquire a log.
• Original (on fax machine if possible)
• Protocol trace list for errors
• Machine management list (CSV save), activity report
1. Set the coding method to MH/MR/MMR.
2. It cannot be dissolved by settings, so acquire a log.
• Original (on fax machine if possible)
• Protocol trace list for errors
• Machine management list (CSV save), activity report
It cannot be dissolved by settings, so acquire a log.
• Original (on fax machine if possible)
• Protocol trace list for errors
• Machine management list (CSV save), activity report
How to correct
Reset it from the initial transmission.
Acquire the data saved in the storage from [Service Mode]
-> [Debug Settings] -> [Debug Log Output].
1. Make line 1 receive the fax.
2. Acquire the data saved in the storage from [Service
Mode] -> [Debug Settings] -> [Debug Log Output].
Acquire the data saved in the storage from [Service Mode]
-> [Debug Settings] -> [Debug Log Output].
Acquire the data saved in the storage from [Service Mode]
-> [Debug Settings] -> [Debug Log Output].
How to correct
Inform the fax machine of the correct password, and ask it
to rend again.
1. Check the relay destinations (group) in the relay box,
and ask the fax machine to send again.
2. Inform the fax machine of the correct password, and ask
it to send again.
1. Check if the box for confidential RX, relay RX or PC-FAX
RX has been created.
2. Check if the relay function is disabled.
Utility -> [Administrator] -> [Fax Settings] -> [Function
Setting] -> [Function ON/OFF Setting] -> Relay RX
L-111
L TROUBLESHOOTING > 9. FAX TROUBLE CODE
Installation position
(Service Mode -> [FAX] -> [Line #])
[Communication] -> [Protocol] -> V8/
V34 Protocol
-
-
[Communication] -> [Protocol] -> V8/
V34 Protocol
[Communication] -> [Protocol] -> V8/
V34 Protocol
[Communication] -> [Others] -> Coding
Ability
-
[Communication] -> [Others] -> Coding
Ability
-
-
Installation position
(Service Mode -> [FAX] -> [Line #])
-
-
-
-
-
-
Installation position
(Service Mode -> [FAX] -> [Line #])
-
-
-
-
-
Service Manual