Nortel Quality Monitoring Installation Manual page 85

September 2007
Defining Position IDs/DNs
The SIU database table lists the "instruments" to be monitored. These
"instruments" are the physical extension numbers (Position IDs/DNs). The
Nortel Quality Monitoring service reads and initializes SIU information
when the Server is started. You must define at least one instrument for the
service to start. Typically, you define the one PositionID/DN that you will
use to test the system, though each Position ID/DN or range of Position IDs/
DNs must be listed in the table for monitoring to be enabled.
Note: The Position IDs/DNs you define here must also be defined in Nortel
Contact Recording on the Operations
To define an instrument number:
1 Select the SIU icon
The SIU Utility dialog box is displayed.
2 Select the Instr No. option button.
3 Select New.
Installation Guide
Nortel Quality Monitoring Client Installation
4
Bulk Recording tab.
on the Applications toolbar.
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