Nortel Quality Monitoring Installation Manual page 46

Nortel Quality Monitoring Server Installation
The Voice Ports screen is displayed.
35 Use the drop-down list for Total Ports to specify the number of active
ports on your system. This is generally the total number of ports available
on your T1/E1 connections. This number is typically 24 active ports. The
port value is written to the voice.ini file which is used to set up
communications with the Contact Recording Server. The voice.ini file will
have one line that states:
CHANNEL: 0 CS N 0 TRACE DEBUG TEST
N is the is the number of ports; the 0 must be there.
Note: Make sure that the number of Total Ports selected is less than or
equal to the number of Nortel Quality Monitoring ports licensed for the
Nortel Contact Recorder.
36 Use the drop-down list for Random Ports to specify the maximum
number of monitor ports to be used for random monitoring. In most
configurations, the Random Ports setting will be the same as the Total
Ports setting.The remaining monitor ports will be used for scheduled
recordings and live monitoring. For example, if 20 monitor ports are
specified as random ports, the remaining 4 monitor ports would be used
46
Standard 4.0
Nortel Quality Monitoring