Nortel Quality Monitoring Installation Manual page 76

Nortel Quality Monitoring Client Installation
be the same as the Server name entered above in the Enter the host
name for the Quality Voice Server field.
14 Click Next.
The Phone Extension and Export screen is displayed.
15 If you do not have a Nortel Call Recording Card installed in your PBX: Go
to the next step.
If you have a Nortel Call Recording Card installed in your PBX: Enter the
extension of the phone you intend to use when replaying or live
monitoring agents. If you enter your default callback extension here, it is
saved for later reference. When you play back a call, this phone
extension is used as the default.
16 Select the Check to enable the Export Call Feature to be able to email
recorded calls to people not on the system and to write the calls to disk.
17 The Export feature needs to be set both here and on the Nortel Quality
Monitoring Server. Please see page 76 for information on the Server
settings.
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Standard 4.0
Nortel Quality Monitoring