Nortel Quality Monitoring Installation Manual page 48

Nortel Quality Monitoring Server Installation
The AVI Conversion Server Settings screen is displayed.
40 Leave the default value for the directory in which to store the files created
by the AVI Conversion Service.
The voice and data files generated when a call is recorded are stored
separately. When a user selects a call to replay, the AVI Conversion
Service generates an .AVI output file that is played through the Client UI.
Once the .AVI has been generated for a call, it is stored and used
whenever that call is replayed.
41 Enter a Database Username and Database Password to use to
create a system DSN (QualityforAVI) for the AVI Conversion Service.
This user user must have full administrator rights. (The most commonly
used is dba with manchupinchu as the password.) If this DSN is not set
correctly, there will be problems with call replay.
42 Click Next.
48
Standard 4.0
Nortel Quality Monitoring