Nortel Quality Monitoring Installation Manual page 135

September 2007
Possible Values:
Comments:
Property:
Description:
Possible Values:
Comments:
Property:
Description:
Possible Values:
Comments:
Installation Guide
Set to "MANUAL" if agents must log on manually.
(Rare for Nortel.)
Typically set to "CTI" when CCMS (MLS) is part of
the system.
Required
The typical Nortel installation uses CTI.
If you set this property to "MANUAL", you must
provide values for the properties listed in
"Dependent Properties for Manual AIM," on page
137.
CONNECT_SERVER_NAME
TCP/IP host name of the server running the Nortel
Quality Monitoring Server
Required
CONNECT_SERVER_PORT
Port for AIM recordings
Default: 3010
Provide a value for this property on the command
line only if you want to change the default.
Silent Agent Installation
135