Nortel Quality Monitoring Installation Manual page 60

Product release 6.01
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Nortel Quality Monitoring Server Installation
5 Verify the following:
URL of Nortel Quality Monitoring application to connect to.
This is the IP node name of the Quality Monitoring server. The port
numbers for the recording control and CTI links between these
applications will default to 1415 and 1416 respectively. If you installed
Quality Monitoring on the same server as the recorder, you can specify
127.0.0.1 or localhost.
Username/Password for file-share on Quality server. This is the
username and password that the Recording server can use to access
the voice URL (typically left as voice) to write recordings to and read
recordings from the share.
For complete information about the Nortel Contact Recording
configuration, please refer to the Nortel Contact Recording Planning,
Installation and Administration Guide.
60
Standard 4.0
Nortel Quality Monitoring

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