Nortel Quality Monitoring Installation Manual page 36

Nortel Quality Monitoring Server Installation
The Journal Storage screen is displayed.
14 Use the drop-down list to select the drive on which the recorded calls
(journal files) will be stored. Typically, the files are stored on the F: drive.
During the installation process, a journal file storage folder will be
created and named as follows:
<selected drive>:\Journals - stores .dat files that hold the data
(screen information and call details) for the calls
<selected drive>:\Journals\Voice - stores .wav files that hold the audio
for the calls.
Also, two folders for the Archive system will be created and named as
follows:
<selected drive>:\Archive - stores files to be removed from the
database
<selected drive>:\Restore - stores files to be restored to the database
Note: This Archive system is specific to the files in the Quality Monitoring
database.
36
Standard 4.0
Nortel Quality Monitoring